Gaana.com Complaints & Reviews

I actually subscribed for gaana plus with sonuliv subscription for 1 year @ rs. 499.
But not getting any confirmation email from sonyliv app. Moreover, while i am trying to login gaana app through my email, it does not allow me to change or update password and shows me an error.

Additionally, when i am trying to sign in through my smart tv with my email, the system won't allow me to proceed.

I request...

I bought gaana.com subscription on 27 feb 2019 by paying rs. 499 for one year.
The amount got deducted, however i'm unable to use the feauter's even after downloading he app on my mobile phone.

I made the payment through axis credit card and sent the screen shot of same to gaurav at gaana.com after making the complain on phone.

Kidly assist to resolve....

I Bought gaana+ subscription on 21jan. It was a rs 399 pack with one year subscription.The amount got deducted but not able to avail the subscription features.On profile it's showing I am a free customer.

I made the payment through PNB debit card here I am attracting the account statement and my profile..
Please help me

Registered email:- [protected]@gmail.com
Contact no:- [protected]...

Gaana organised a contest on social media in april 2018 and promised to announce 10 lucky winners who would win iphone x each below i have attached the screenshot for more details and even after asking the admin on every social media to announce the winners i haven't got any update yet request you to please look into this matter and give me a revert on this asap...

Want to delete my gaana account i can not delete gaana account and i want to delete it asap
Please help how to delete gaana account
So please tell me how can i delete my gaana account please respond fast
Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast...

My email id is rahul. [protected]@gmail.com
I have subscribe for 1 yr. Ganna plus + sonyliv premium package on 16th feb, 2019.
I got my ganna plus subscribe instantly but i havent got any code/coupon for sonyliv premium account.
When i downloaded sonyliv app and registered it with my e-mail id, it still show i cannot avail my sonyliv premium account.

Plz help me out....

Login email id: [protected]@gmail.com
Phone number: [protected]

I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr)

Did not get any coupon code to be entered in the sony liv app.

I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app

I logged in sony live with the email...

I have sent every document via mail through my email to gaana which is [protected]@gmail.com may i know the reason why m not eligible after providing every document. Resolve this crap or u can refund my 99₹ to my paytm no [protected] within next 24 hrs. Also gaana.com has disabled the help option from my gaana account so that i cannt contact him. N i am attaching the screenshot of that too....

My annual subscription holder of gaana plus app for last 1 year with my registered contact number.
After 1 year i. E 26 jan 2019, the subscription got renewed automatically but the services are not restored for the user.
I have received the invoice from i tunes about the annual subscription being charged, for which i contacted them, but of no use.
As in ganna app its showing that my subscription is now till 26 jan 2020,...

Hello, i have subscribed to gaana+ & sonyliv 1 year plan by paying rs. 499/-. My gaana+ features have been activated, but i have not received sonyliv activation code. My registered email is [protected]@gmail.com. Date of payment is 25/01/2019. My login email id is [protected]@gmail.com. Please provide the sonyliv activation code immediately.

Monoj roy....

Hello, i have subscribed for gaana+sony liv premium subscription for 1 year at 499rs. I have made the payment from gaana app. Bt i have not received any coupon code via mail. Please activate the premium subscription for sony liv or send me the coupon code for sony liv subscription. My login email id is [protected]@gmail.com. Pls look into this matter. Thank you

Date of purchase : 11-jan-2019...

Hi,
I raised my concern on gaana chat with us option through the application regarding inactivity of my ganna plus subscription (Harshal. [protected]@gmail.com), which is supposed to b expiring on 30th dec 2019.
After raising my concern there i waited for two complete days to get a response, and i guess the payment and the time all are wasted which i invest in “gaana”, higly disappointed with the company for not taking interest...

Login email id: [protected]@gmail.com
Phone number: [protected]

I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr)

Did not get any coupon code to be entered in the sony liv app.

I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app

I logged in sony live with the email address...

Actually i had purchased a plan of 499 a year plan regarding subscription but few days before after updating gaana app its say that try to purchase the gaana subscription plan... This is totally disgusting... My plan was about to expire on oct. 2019 but right now it states that try to purchase subscription plan... Even i also email to gaana whose executives say that there is no such plan on email id... But this is completely false... I also...

I paid rs.499 on and bought one year subscription of gaana plus, bundled with sony live app.
Gaana plus subscription unlocked immediately.
But sony live app with premium havent been unlocked and thus i am unable to use it.
I wrote many mails to gaana but haven't received any solution. Neither i received any unlock code for sony live app.
Now, the gaana people are not responding to my emails. Please help.
Disappointed.br...

I want to close & delete gaana account permanently. I already contacted gaana many times, but no one responding from gaana. Help me in closing the account.in gaana platform, there is no option to change email id or mob number. The old mail id registered in the account was not in used stage & also been deleted. The mobile also rarely used. Thats why, i want to delete the account permanently, but gaana customer care is not responsive. So please...

I want to close & delete gaana account permanently. But no one responding from gaana. Help me in closing the account.in gaana platform, there is no option to change email id or mob number. The old mail id registered in the account was not in used stage & also been deleted. The mobile also rarely used. Thats why, i want to delete the account permanently, but gaana customer care is not responsive. So please delete my account.
Registered...

My name is mr. Snehal sawant i have paid subscription fee through credit card for one year amounted to rs 500 /- unable to download the song on the desktop as well as mobile. Request you to please look into the matter at earliest. My contact number is [protected]. If you are unable to provide the solution request you please refund my subscription at earliest....

After annual subscription payment of rs 399 i m still not getting the benefits of gaana+ membership can’t play my songs offline. Even after several complaints to the company, no response from gana.com. Pathetic service please help what to do. Feeling cheated by gana.com. My subscription is valid till september 2019
Ref: [protected]@ gmail.com...

Hii, i am jiwesh. My email id -jiweshivani. [protected]@gmail.com.my nu. [protected] with this nu. I registered ganna plus subscription for one year in rs199 but i am unable to download songs. Always got a retry msg when i do download. Pls send me suggestions as soon as possible. Or tell me about the prosses of refunding my money. Plz do something plz plz plz🙏...