Gaana.com Complaints & Reviews

I gave 5 star rating but there is a problrm for example mambalam sisters album has, more than 300 songs but iam unable to listen all suddenly there is interruption by soolamangalam sisters sometimes after playing it suddenly stops. Why did you introduced radio for some albums this is also not working properly we cannot listen devotional songs in your order we have our own choice. When you say m. S. Subbulakshmi bombay sisters mambalam sisters...

Hello,
My name is asha raskar. I can't sign in my account from your website. I don't want renew my account from next. Every month deduct 100automatically from my account. I can't tolrent this. Plz help me for this. You can contact me on this no. [protected]. Or reply me at this mail id: [protected]@gmail.com. It's very urgent. Plz co-operate me. Plz let me know....

Want to cancel my autorenewal subscription of gaana from paytm...from my gaana [protected]@gmail.com
Complained about it many times but no action has been taken yet...
Want to cancel it before next due date...
Plz help

I had my subscription for 299 for a year..
They confirmed that subscription will be cancelled but still not resolved...

I want to cancel the subscription. It was a mistake to subscribe it. As i am a student i don't need the subscription. I want to cancel my subscription so please help me to cancel my subscription. Please refund my money as well. I am requesting for the cancellation of my subscription. So please note down the above request and help me cancel the gaana subscription....

I have subscribed ur ganna pack fr 1yr few months before and now the app is not playing the songs if im offline.
Plz help
I can attach my membership mail.
Initially it was playing offline songs wch i dwnlded from the app but now i guess aftr 3 months its not playing

I have even attached the pic wherethe app says im their free i user still im not getting the benefits of it. A nd im getting the error to subscribe...

Actually i am a trial user after subscribing to ganna plus 499plan and when i try to use the app offline the battery drains a lot so i deleted the app and switched to other music streaming services (Apple music) i have mailed to them regarding this but they haven’t responded in a while. So, i just want a refund from them since i have paid the money yesterday only (According to the terms and conditions they stated i can claim for a refund...

I surfed into gaana.com website and came to discover that i had to subscribe for downloading songs. There are various offers. The first one was one month subscription chargin rs. 99 which will allow unlimited download. I paid rs. 99 for one month subscription but i am unable download even single song. Whenever i click on download on particlualr song, pop up surfaces saying download gaana.com on your android mobile.

I had no...

I had gaana yearly subscription for last 2-3 years which gets auto renewed on may 8th every year. I bought willow subscription recently which comes with free gaana subscription by default and no option to ignore it. When i purchased willow, my gaana subscription automatically changed to monthly plan due to willow free service. When i canceled my willow i was expecting my old yearly subscription to be reactivated but its not.

I...

Even after confirmation of continuation with previous plan (249rs/6months), 549 rs has been deducted for renewal inspite of 249 rs.

Gaana team is not reverting to my mail now. This is like they promised to continue with previous plan and then charged more.

I want to revert 300rs or cancel the subscription and revert whole money.

Ashutosh.

Snapshost is attached for confirmation mail...

Hi, today I paid to 1 month subscription through Google Play, I was searching to download mp3. in search result, it was taking to your gaana page. When i click download, Then i was trying to download, it displayed a message to use an app to download. I download an app in my phone, downloaded the songs, but i could not find any mp3 files in my phone.
I subscripe to download use in my PC. Not to listen online/offline through your app....

I was unable to download some of the songs due to this i have given 1 star rating on the playstore due to the reason i have a bit of conversion on ur mail id with ur executive but they are not giving me satisfying answer and due to that i m complaining to higher authorities to see my problem nd i[censored] cant solve my problem then u can ask for anotherm mail id...

Hello,
I have an account by name insight eye care, email id insight. [protected]@gmail.com

Today we made a payment of 499 for annual subscription, the amount got deducted from my bank, however i did not receive any confirmatory message from gaana... (Payment ref no [protected])

Instead gaana said that payment has got declined, try again...
This has to be resolved...
Kindly let us know
br...

I was searching to download mp3. in search result, it was taking to your gaana page. When i click download, it was asking me to register to download. So paid for 6 months subscription. Then i was trying to download, it displayed a message to use an app to download. I download an app in my phone, downloaded the songs, but i could not find any mp3 files in my phone.
I subscripe to download into USB and use in my car. Not to listen online/offline...

I have taken a one year subscription for gaana unlimited download about a month back by paying rs. 399/-. I have tried to download songs by clicking the download icon. However iam unable to download even a single song in the last one month as the moment i press download for a song it just shows queued. Download dosent happen. Perpetual issue. Has repeated again and again....

Hi, today I paid to 1 month subscription through internet banking SBI . The transaction completed successfully Rs. 99 got deducted from my account but after returning back to the gana web page its shows transaction failed.

the reference no of the payment made through my account is IGAEBLBEV8
my email address is ankit.[protected]@gmail.com

please activate my account, thanks ....

My registered email id:[protected]@yahoo.com, Paid 499.00, half an hour ago. I am unable to download the songs in my laptop. This info displayed after the payment. NOt before that.

I am facing many problems with the apps.in my windows app, while downloading the song i am getting notified about unable to download the track and in android app, my songs are automatically get not playable and it forces me to download it again after...

3-4 days ago, I purchased subscription for Rs 499 in gaana website by mistake and just after purchasing, within 10 minutes, I told them about my mistake several times and asked for cancellation of the subscription and refunding the amount because i don't require the services of gaana.com as a paid user as I am a student with no source of income. But till now it has not been satisfactorily responded from their end and everytime they are making...

I cant download songs. Every time it shows songs are in que and it reamins in que forever. Kindly revert. My ID no is 9922469. I took annual package 20 days ago and when I am submitting my complaint it is showing bloody write your complaint in more words. What do you mean by that. I just want either my money back or resolve the issue ASAP to get my songs downloaded properly....

I have paid Rs 399 towards one year subscription. I received message regarding amount has been debited. The only mistake i did was i refreshed when it was taking very long time to process after the debit message has come. When i was trying to download songs, it is still asking me to pay the amount to download. Please look into it and try to resolve the problem at the earliest. I am awaiting your response. I am a great fan of gaana.com...

My registered email id: [protected]@gmail.com, member since: march 18, 2018 - expiring on - may 20, 2019, price (Rs.): 999.00. I am facing many problems with the apps.in my windows app, while downloading the song i am getting notified about unable to download the track and in android app, my songs are automatically get not playable and it forces me to download it again after some day.
I request to refund my amount or solve this...