Gaana.com Complaints & Reviews

Hi, i am facing a login issue with gaana app where i am unable to login with my credentials. I have reported this issue on 25th of november but still today the issue is same. After taking continuous follow ups for almost half a month i am still at the same position as i was before. I have waited for quite a long time now so, please address this on priority and help me to resolve the issue asap...

I subscribed for gaana plus in september and every month $5.99 is being taken from my bank account but i am not able to download songs and play them offline. When i look at the status of the subscription on my phone it says expired in september yet the monthly payments are being taken. I think i should get my money back. It worked well when i subscribed to it in july. I discontinued it and then resubscribed.

Hello, i have subscribed for gaana+sony liv premium subscription for 1 year at 499rs. I have made the payment from gaana app. Bt i have not received any coupon code via mail. Please activate the premium subscription for sony liv or send me the coupon code for sony liv subscription. My login email id is [protected]@gmail.com. Pls look into this matter. Thank you

I subscribed for Gaana + and Sony liv subscription of ₹499 but not able to avail services for Sony liv. I haven't received any code from Gaana. I tried reaching gaana.com via Gaana chat help and emails but haven't got any solution or any code from it, the only response I get is "we are looking into the matter ". Kindly help.

Email id: [protected]@gmail.com

Hello, i have subscribed for gaana+sony liv premium subscription for 1 year at 499rs. I have made the payment from gaana app. Bt i have not received any coupon code via mail or sms. Please activate the premium subscription for sony liv or send me the coupon code for sony liv subscription. My login email id is [protected]@gmail.com and my mobile no is [protected]. I have tried several time to reach them through mail and in app help chat. But no one helped my.. Pls look into this matter.. Thank you

Please fix the bugs in the windows version of gaana app. Its not working properly in offline mode its not showing the song list properly. I have downloaded more than 120 albums in the gaana windows app but its showing only 60 albums in the list the other albums are not visible even if we scroll in album section its only empty after the 60 visible albums, Songs get hang in offline mode.so please please resolve the issues, Please go and check the review section of gaana app in windows app store everyone is complaining the same issues but you guys not even viewing the issues.

That i hv paid 200rs on ganna for 1 year subscription but i dnt activated to ganna plus but i made payment of 200rs.. So plse help me out.
Ganna is cheated me i send screen shot that... So do something.. My email is:- [protected]@gmail.com
Plse send furtht details in that mail which i. Mentioned above.. That i hv paid 200rs on ganna for 1 year subscription but i dnt activated to ganna plus but i made payment of 200rs.. So plse help me out.
Ganna is cheated me i send screen shot that... So do something.. My email is:- [protected]@gmail.com
Plse send furtht details in that mail which i. Mentioned above.. That i hv paid 200rs on ganna for 1 year subscription but i dnt activated to ganna plus but i made payment of 200rs.. So plse help me out.
Ganna is cheated me i send screen shot that... So do something.. My email is:- [protected]@gmail.com
Plse send furtht details in that mail which i. Mentioned above.. That i hv paid 200rs on ganna for 1 year subscription but i dnt activated to ganna plus but i made payment of 200rs.. So plse help me out.
Ganna is cheated me i send screen shot that... So do something.. My email is:- [protected]@gmail.com
Plse send furtht details in that mail which i. Mentioned above..

I had opted for gaana+ with sonlyliv premium offer for an year by paying 499rs. I got gaana+ but sonlyliv premium is not accessible and it is showing basic account if i login with the same mobile number i registered for gaana+. I was supposed to be sent a promo but even after sending the email and waiting for more than a week. I have not got any response.

Hi there,
i would like to make a complain regarding a gaana plus subscription's i purchased on 29th of Sep 2018. The transaction was completed on dated 29 th

On dated 02 nd oct 2018 sum of 399 + 399 was deducted two times from my account .

Pl. refund the same amount in my Account immediately

If we are making only one time payment then why debited twice

I had purchased membership for one year and I paid 399 rupees on dated 29th Sep 18 for one year subscription and I got to know I had been cheated because my subscription had not expired. I had subscription till Aug 2019. I need a refund of my money.

Complained about it many times but no action has been taken yet...
Want to cancel it before next due date...
Plz help

Kind regards,
​Minal Patel

Gaana is charging me ₹99 monthly but still unable to download songs. There haven't provided an option to unsubscribe. When verified about subscription details it says"already purchased gaana plus but with different credentials". They haven't given any details about why i am unable to download songs and automatically ₹99 is deducted from my account every month.

I was using gaana plus before but soon it got ### and i have stopped using it.
Gaana has deducted 399 rs from my account through Google play without my consent.

i dont want to use gaana plus by paying 400 per year. it is very slow and drains a lot of battery too, so no point o[censored]sing Gaana plus.

i got the confirmation by sms that 399 has been taken from me. i opened the app and its still stays free user .

request you to initiate refund of Rs. 399.

I want to delete my gaana account as i have another gaana plus account. (See the pictures, screenshots of my two account.)

I want to delete the account associated with my facebook. So i cant connect my facebook to my new account.
Please delete as soon as possible.
In the picture, the one with free user account is associated with fb.. I want that one deleted.

I registered on gaana.com which allows you to listen to songs. I registered on it earlier but now i do not want to renew my subscription but there is no option to do that neither any option to delete account nor to remove card details. What is this? It does not even ask before making renewal payment. I want to discontinue with gaana and i want my money back, pl help.

I want to delete my gaana account i can not delete gaana account and i want to delete it asap
Please help how to delete gaana account
So please tell me how can i delete my gaana account please respond fast
Or else you delete my gaana account but by any how i want to delete gaana account please help me ok give me fast response i hope you help me fast

I had a deal to purchase the gaana+ subscription and wanted to use it. However in the gaana app the deal was not applied as well it got subscribed for 1 year program costing me 2100/- which i cannot afford at any cost. I wanted to purchase for one month plan but it got selected for 2086/- for one year of which i was not made aware of.
My email id with gaana is : [protected]@gmail.com
Kindly assist and help me with the refund process at the earliest. Its very expensive for me. I have not used it for even once.

I payed for gaana plus... Money was deducted from my account but in app it dint get subscribed. And theres no notification in my phone that you have subscribed to gaana plus... Please do me the favours as soon as possible or refund my money back to my account... I payed 399 rs for a year... The payment showed successful and money also got deducted. Do pls cooperate...
Vishnu

I gave 5 star rating but there is a problrm for example mambalam sisters album has, more than 300 songs but iam unable to listen all suddenly there is interruption by soolamangalam sisters sometimes after playing it suddenly stops. Why did you introduced radio for some albums this is also not working properly we cannot listen devotional songs in your order we have our own choice. When you say m. S. Subbulakshmi bombay sisters mambalam sisters are containing 500 or 800 sons you should make arrangement in such a way we are able to listen to songs in our own way better to delete radio and reintroduce queque for each album seperately

Hello,
My name is asha raskar. I can't sign in my account from your website. I don't want renew my account from next. Every month deduct 100automatically from my account. I can't tolrent this. Plz help me for this. You can contact me on this no. [protected]. Or reply me at this mail id: [protected]@gmail.com. It's very urgent. Plz co-operate me. Plz let me know.

Want to cancel my autorenewal subscription of gaana from paytm...from my gaana [protected]@gmail.com
Complained about it many times but no action has been taken yet...
Want to cancel it before next due date...
Plz help

I had my subscription for 299 for a year..
They confirmed that subscription will be cancelled but still not resolved

I want to cancel the subscription. It was a mistake to subscribe it. As i am a student i don't need the subscription. I want to cancel my subscription so please help me to cancel my subscription. Please refund my money as well. I am requesting for the cancellation of my subscription. So please note down the above request and help me cancel the gaana subscription.