Gaana.com Complaints & Reviews

On 1st April 2017 I made gana subscription for three months of amount rs.297, but it was displayed as 3d access denied and subscription failed but amount of rs.297 was deducted from my Kotak credit card. I called Kotak customer care, they said it is approved and reference number is 466170. So kindly continue my subscription for three months. Number is [protected]...

Last month on 26 th February, 2017 i have subscribed one month gaana+ at Rs.99/- . I have paid the amount through paytm wallet. Now, this month on 26.03.2017 the same amount has been deducted from my wallet. I don't want to subscribe the gaana+ this month. My request is to stop the subscription and initiate process to refund the amount. Also look into the matter, howcome, subscription has been renewed without taking my consent.
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Hi, I am Vaibhav Dalvi from Mumbai. This is to bring to your kind notice that I have subscribed for gana online with payment of Rs 999/- for one year on 25th Dec 2016. Then why you are debating 99 Rs on monthly schedule (each 10th day of month) from my credit card. What happened to my subscription of Rs 999/-.
Please kindly refund Rs 999/- to my account immediately Or refund me the the last monthly charges up to March17. Please update.br...

This is to bring to your kind notice that I have subscribed for gana online with payment of Rs 999/- for one year on 25th Feb 2017 with Txn I'd No. dqzsd_olx3ld. Today it is asking me renew to download songs. Hence I had to subscribe for one month for Rs 99/-. What happened to my subscription of Rs 999/-. Please kindly refund Rs 999/- to my account immediately.

B N Nagaraja Iyer
Ph: [protected]
Email: [protected]@gmail.com...

I have been block for having used wrong password. Now I am unable to reset the password.

The message mentions to check my mail to reset the password but I have not received any email yet. Please let me know if there is any alternative procedure to reset the password. I have also uploaded the screen shot for your review.

Kind Regards,...

You don't give offer benifit to your regular user. I was using your subscription since 2014 but i naver get offered any discount like you used to give me at starting month and thats why i left you in this year. Have some discount polycies for old user.
There is a suggestion for you hat please update your category regularly. your gana special category were not even rearranged ever. Please add dome mood base category....

I made a netbanking transaction twice with gaana.com portal on 14th feb 2017 to register a 2 month package for Rs 297/-, though the transaction went through from the bank the portal mentions transaction was not through for Rs 297/- while Rs 584/- is deducted from my bank account but the same does not reflect on gaana.com which says transaction failed.
Kindly reslove.
avivijay.[protected]@gmail.com
[protected]...

I want to unsubscribe Gaana.com as I don't want to use it.In their mobile app also they have'nt provided the method how one can unsubscribe their services. I am not finding interest in their services and I don't want to pay them unnecessarily. I am not getting how can I unsubscribe from them. My name is Karishma verma. My e-mail is [protected]@gmail.com....

What happend mr. Abhishek gaana.com return my momey ? You told me 4 to 5 days we will return your money.Tell me, when will you return my money back...gaana.com
Gurgoan is so near...
I have made many corporate films in Gurgaon and staying lots of friends and relatives near you,
"JAB BAAT HARASSMENT KI AATI HAI TO KOI PEECHE NAHI HATTA, CHAHAE AMOUNT KITNA HI CHOTA KYON NA HO."YOU CHEAT ME AND EXPOLIT MY EMOTIONS BECAUSE...

My name is sandeep katariya i pay u money 297 indan rupee. My order no:ga 1792474 i complaint u 4 dec. Again complaint u 6 dec. Again complaint u 19 dec. Again complaint u 20 dec. You cheated me and other customers also... I am not using your gaana.com, when i pay u money. Everthing is worthless. I want my money back because i have faced many problem first of all not downloding, my phone sony ericsson xperia u20i not install your app gaana...

When I am open gana app and try to download the songs a message show on my display then i am clik on that messag then in message the show me the plans fir 1, 3, 6 months for download the songs hen i am choos 1 month plan and pay it by debit card, after transection of money 200 rs debiated from my account .so i request you sir refund my money as soon as possible ....

Sir/madam,

I made payment for renewal of my membership for one yrs through payatm order i'd 1435545 but renewal is not done however payment is done by payatm to gaana.com. Kindly renew my gaana+ membership else refund my payment. Further payment was made on 31st October 2016 and still waiting for renewal.

Regards
Mahesh Surishetty,
[protected],
[protected]@gmail.com...

Iam already downloaded app of Gaana and I have account also in my i phone but one day it's showing pls update it. So Iam going to update but it's showing waiting for last three days.. I cannot delete this app because Iam not able to delete this application. Pls suggest me what should I do.. My i phone cannot delete this application.. Iam trying so much but it's not deleted....

Sir/madam,

I made payment for renewal of my membership for one yrs through payatm order i'd 1233512 but renewal is not done however payment is done by payatm to gaana.com. Kindly renew my gaana+ membership else refund my payment. Further payment was made on 5th september 2016 and still waiting for renewal.

Regards
Avinash singh
Mob [protected]/[protected]
Email-avinash. [protected]@gmail.com...

Hi team,

I created an account with gaana and also subscribed for gaana+ (rs 999/-) with my paytm wallet on april 27, 2016.
Now when i try to login with my mail address - [protected]@gmail.com it says that mail address is not valid. request you to mail me the solution to this prob at my address asap and help me get my account back.
This is just not fair. i have never experienced such nuances from online sites...

Dear
I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription...

I purchased Ganna.com subscription a year back. The expired in last month and I got it renewed few days back. I have created some playlists on my phone. In the recent past these have been multiplied at its own and now it is showing 5 or 6 same name playlists. Please help to set it right. My M number is [protected]. I need your help in resolving my prob;em. we will appreciate if someone can call me back and guide me how to get out of this...

I am a gaana plus user and each song I download I can only see it in the gaana app not in the file manager or music folder why this happen I had paid for this...

I have been charged five times for one year subscription. An amount of Rs1536 has been deducted through my paytm wallet for one year subscription which costs only Rs 999. I have been charged three one month, one three month and one one year subscription for the same time period....

Hello Gaana.com, Nishit here from Singapore, two days ago I have subscribed 2 times using Mobile Service Provider option but still its asking me to subscribe while downloading songs. Please help me on this. Waiting for your reply. Thanks, Nishit Ankolekar...