Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12376
Resolved
811
Unresolved
11565
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shashank Aradhyra
Jul 23, 2024
Jul 24, 2024
This thread was updated on Jul 24, 2024
Report
Copy

Ff I'd unban

Address: Tmail Nadu India

Dear GarenaTeam
I am a free fire player. I am 3+yearsold
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has beenbr...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Compaint now no.0,76829-29617.
Jul 23, 2024
Report
Copy

Zfttffggvg
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Compaint now no.0,76829-29617.
    Jul 23, 2024
    Report
    Copy

    Htrffc hhbnhh
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Compaint now no.0,76829-29617.
      Jul 23, 2024
      Report
      Copy

      Hygjh
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rohittsharma45
        from Bikaner, Rajasthan
        Jul 22, 2024
        Report
        Copy

        Id Banned Without Any Reason

        Address: 1 Fusionopolis Place, #17-10, Galaxis, Singapore 138522

        First Of All You Didnt Provided Any Link To Download Normal Free Fire From Your Website

        Secondly The Game Size Is High So Low End Device Cant Play Free Fire Max From Play Store

        When We Download Normal Free Fire From Website You Ban The Id Which We Login

        Pls Garena This Is Unfair . Only One Chance I Will Never Do This Things Again

        I Am Thankful To You If You Unban My Id
        My...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        V
        Vikesh jangir
        from Surajgarh, Rajasthan
        Jul 22, 2024
        Report
        Copy

        Free fire I'd blacklisted

        Address: Singapore

        Hii free fire
        I request you please remove my I'd from blacklist
        It's is in investigation more then 25 days.
        I just want to play with my friends and ranked modes.
        I have stable connection (5G) . But almost 10 min br ranked not starting. Cs ranked is start but there are also hacker are coming. Same thing for lone wolf some time normal player come and some time hacker coming. Please do something.
        Regards...
        +3 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Parth1986
        Jul 19, 2024
        Jul 19, 2024
        This thread was updated on Jul 19, 2024
        Report
        Copy

        Id suspended

        Address: Achola
        Website: Not any website

        My id was suspended please un suspend...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Sakcham
        Jul 18, 2024
        Report
        Copy

        Hello free fire team

        My facebook account was hacked and when I recovered it my ID was banned from the game please help me in this situation

        My UID=[protected]
        My player name =S_V_R♡Gaming

        Thank you
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gauravmr
          from Rewari, Haryana
          Jul 10, 2024
          Report
          Copy

          Hi Garena Team

          I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible

          Free Fire ID: [protected]
          Free Fire Username: ✯Gꫝuraⱱ✯××™모

          Thanks
          Gaurav
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            O
            O-RIO_Oz
            Jul 9, 2024
            Report
            Copy

            Free fire account suspend

            Address: West Bengal

            Hello sir, ,

            My special complaint is that I have not been able to play free fire games for the past six months. Because my free fire game account has been suspended. I have not used any kind of hack or third party application on my account. My Facebook account was hacked by a stranger, and my Free Fire account was suspended due to repeated logins by both of them. Now I can't play games properly on my new account. I have recovered...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            G
            Gagammk
            Jul 7, 2024
            Report
            Copy

            UID Unban

            Hello sir Dear Garenafree fire, .
            please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 1500INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
            ""I LOVE FREE FIRE GIVE ME A CHANCE""br...
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            E
            eusufali
            Jul 6, 2024
            Resolved
            Report
            Copy
            Resolved

            Account suspended without any reason

            Website: Garena Free Fire

            Hello Dear Garena and the Team,
            I am a survivor of free fire from last 5 years with 65 level and I was a good player. But suddenly last year my account got banned without any reason, just a massage pop-up that your account has been suspended. But I didn't do anything I didn't use any third party application or any hack. I was just report some hackers whom I found while playing Clash Squad Rank. But you ban my account instead of them....
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            T
            tanmay@97
            from Kanpur, Uttar Pradesh
            Jun 27, 2024
            Report
            Copy

            Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

            My free fire id is blacklisted more than 20 days done i can't join someone team and in every match hacker comes so i want only i can join team and play fair matches only.. I don't want my grandmaster rank..

            Please help me garena please i never do any mistake in free fire give my account back please

            My uid - [protected]
            Level - 67
            Id name joyst live
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jutish panika
              Jun 26, 2024
              Report
              Copy

              Address: Assam

              Dear garena free fire,
              Please 🙏🏼 unban my free fire id.
              Id - [protected]
              Name- HildaAr1258L
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hiendjidb
                Jun 24, 2024
                Jun 18, 2024
                This thread was updated on Jun 18, 2024
                Report
                Copy

                My account is heked and heker use my free fire account third party app and hekes i am not using hek and third party app please one chance for me my free fire uid[protected]
                +3 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mahidul sayem
                  Jun 23, 2024
                  Report
                  Copy

                  Dear sir/madam,

                  My name is mahidul islam sayem.
                  Iam from bangladesh.
                  I want you to know that i play freefire for last 2-3 years.

                  Now 5/5/2024,
                  My freefire id has been banned for no reason.I
                  didnt use hack or other third party apps or didnt break your community guidelines in this account .But my id has been banned. And i cant play freefire anymore without id.i also bought diamonds in this account officialy. So please you understand my situation.And give me another chance to play in my account.I will be allways try to fair play. the uid of this account is :[protected]

                  So garena please solve my issue as soon as possible.Thank you in advance.🙂🙂
                  I will also add screenshots of my banned account🙏🙏🙏
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sushil Purti
                    Jun 23, 2024
                    Report
                    Copy

                    Dear garena with respect
                    Hello I'm playing free fire 4 year ago
                    But some issue my I'd was suspended
                    I think I was do wrong or some glitches with my I'd so my I'd was suspended
                    I request you to unsuspend my I'd please
                    My game uid:[protected]
                    Game name Tn hunny✓
                    Login with facebook : sushilpurti
                    Gmail:[protected]@gmail.com

                    Please garena please unsuspend my I'd please please😭😭😭😭😭😭😭😭😭
                    +1 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Unknown bro
                      Jun 21, 2024
                      Report
                      Copy

                      I use small hack but I promise I can't break Garena guidelines please unban my I'd 😭🙏 please help me
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Raja bagdi
                        Jun 19, 2024
                        Jun 19, 2024
                        This thread was updated on Jun 19, 2024
                        Report
                        Copy

                        Dear Garena Team
                        I am a free fire player. I am 19+years old
                        And have been playing free fire for two
                        And a half years. But the gameplay I used to
                        Play with Free Fire ID has now been suspended.
                        My Free Fire ID was created with a Facebook
                        account.
                        But without my permission a hacker hacked my
                        Facebook ID then logged in free fire and used
                        Hack Maybe that's why my free fire I'd has been
                        Suspended
                        My sincere request to you. Garena Team.
                        Please unsuspended my free fire I'd
                        My Free Fire ID[protected]
                        Plese garena team give me one chance.plese do unsuspend my account or I'd.
                        Thank you Garena Team❤️
                        +2 photos
                        Jun 19, 2024
                        Updated by Raja bagdi
                        Please my free fire account unsuspended 🙏🙏🙏🙏
                        my account id[protected]
                        Jun 19, 2024
                        Updated by Raja bagdi
                        Dear garena team I am free fire player, and I didn’t do any mistake, my id got banned, and I am playing free fire since 3 years, I have other id besides this, which is not my id suspended, , I didn’t do any mistake, if I have My Mistake please recover my ID, I will give you my full details below. My sincere request to you. Garena team. Please unsupended my free fire i’d My free fire id:[protected] Game name:FREE FIRE MAX gmail : [protected]@gmail.com Plese garena team give me one chance.Plese do unsupend my account or i’d. Thank you garena team❤️
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sameer Aryal
                          Jun 16, 2024
                          Report
                          Copy

                          Address: Sainamaina, Rupandehi nepal

                          Ban Apeal
                          Yes i havenot use hack but my brother do something in free fire config file. He was only 9 years when he do that. Please forgive us and unban my free fire account please i am really sad since 2 years. That was my first id. I was thinking that that id will be mine first and last id. Now i am not playing free fire. I wanna play my free fire account. Please unban my Free Fire id one time. Please give me one chance only please help me. Please unban my account.I was too addicted with that account please give me back please. I can't login my account in ff support. please help!
                          UID=[protected]
                          Game Name:SL AZAZEL
                          Contact mail:[protected]@gmail.com
                          Contact number=+[protected]
                          Facebook account with is connected with that free fire id:Radha Aral
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit