Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manish Tamang
Jan 28, 2023
Resolved
Report
Copy
Resolved

Is unsuspended

Address: Kathmandu
Website: free fire

Dear Survivor,

I understand your concern that you want to unsuspend your account.

Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited....
Helpful
17 other people found this review helpful
17 found this helpful
2 Comments
Report
Copy
M
[email protected]
Jan 27, 2023
Report
Copy

Ff I'd unban

Address: Bangladesh,Dhaka

Contacts
Complaints
File a complaint to Garena
Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garena
Customer Service Contacts
Garena Websites
www.garena.sg
ff.garena.com
Garena Head Office Address
Galaxis Building, 1 Fusionopolis Place #17-10
Singaporebr...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Narzo50i
Jan 7, 2023
Report
Copy

Free fire id unban

Address: Patharwa, Haryana 123024, India

Hello Garena,

I am regular player or free fire and Supporting this game from the last 3 years,
I've downloaded it from the google link because free fire is banned in our Indian Server, and not available in play store.

I request you to review my ID[protected] and account once and Please Unban my I'd so that I will continue to play the game..

My UID-[protected]

Server- INDIAbr...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
F
Frwefire
Jan 7, 2023
Report
Copy

Id suspended

Address: Karachi cilifton

Hello Garena Team
I am 13 years old
sir my id is suspended my friend installed and used location hack file in my id so my id is suspended i sent u many messages but still my id is not unsuspended please unSuspend my ID.
I will follow all rules.
Uid:[protected]
Server: pakistan
Thanks Garena team...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Tamang
Jan 6, 2023
Resolved
Report
Copy
Resolved

In unban

Address: Kathmandu
Website: Facebook

Game id: [protected]
Game name: ⒼⓈㅤ♚ҞɪɴᎶ♚ㅤꔪ

Dear Survivor,

I understand your concern that you want to unsuspend your account.

Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that...
Helpful
17 other people found this review helpful
17 found this helpful
6 Comments
Report
Copy
R
Rishab Singh Thakur
from Mumbai, Maharashtra
Jan 3, 2023
Report
Copy

I'd unban

Address: India

Dear GarenaTeam
I am a free fire player. I am 17 years old
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has beenbr...
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
W
WÁR BÍLLÀ
from Mumbai, Maharashtra
Jan 1, 2023
Jul 20, 2025
This thread was updated on Jul 20, 2025
Resolved
Report
Copy
Resolved

My free fire Id suspended

Address: West Bengal badkulla nodia

My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate
I'm a normal player, please check once my account.This is my Humble Request to Free Fire Team To Unban My Free Fire I'd or account.
GAME NAME:- ⓌⒶⓇ༒฿ÍllÀ༒࿐
ID:-[protected]br...
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy
S
Shanvi rai
from Damoh, Madhya Pradesh
Dec 31, 2022
Report
Copy

Id unban

Address: SINGAPORE
Website: Garena .com

My Free Fire id lan I Only Use Skirn Tool Application Which is Only Used For Fun I Didrit Know Because Of This My Free Fire id Ran I Rexquest You My l'd Re untanned And in future I Wi Not Do Army such mistake e e
My id:[protected]
ID Naam: Anjulninja...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
O
oppoa3s
Nov 18, 2022
Jun 27, 2025
This thread was updated on Jun 27, 2025
Report
Copy

Hello garena free fire I am Rayhan Hossain and I only played free fire for mostly some days and the last day when I opened free fi

Address: Bangladesh

Hello garena free fire i am Rayhan Hossain and i only played free
fire for mostly some days and the last day when i
opened free fire and then i click on start game it was
showing that ithe account has been suspended)andi
have only login with my guest mode so why my
account is suspended i am not a hacker not hack use or im 100%
Real Players Please check my Free fire Account and
request you to please...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
Sushila Basak
Nov 14, 2022
Report
Copy

Free Fire ID Suspended Account problem. (Please sir help me my free fire game I'd unban), Recover my uid-934080431 .

Address: (Country=India) .(City=Darjeeling) . (State=West Bengal).

HELLO,

DEAR Garena Free Fire Team .

Garena sir my game play mistek, sir 😭🙏 I am very very sorry 🙏🙏🙏🙏🙏.

I was used hack Auto Head Shot file I understand I wes wrong i accept my mistake please unbanned my account.

My Free Fire I'd Ban I used hack application name - Auto head Shot Application which is only used For Fun 1 Didn't...
Helpful
16 other people found this review helpful
16 found this helpful
2 Comments
Report
Copy
ম
মদ খেলে ডাকবি
Nov 13, 2022
Nov 7, 2024
This thread was updated on Nov 7, 2024
Report
Copy

Free fire id hack

Address: Mujutmanipur

Hay Garena,

I have a problem any body hack my free fire max id without my permission

So Garena please halp me recover my free fire max id

GAME-[protected]

GAME NAME-LIFELINE S+P...
Helpful
41 other people found this review helpful
41 found this helpful
1 Comment
Report
Copy
A
Aspak Saiyad
Nov 10, 2022
Report
Copy

My id saspend

Due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake i.am check hack used one day use and delete hack for id config file use my mistake please give me one chance have suspended My Account for unban, This is my Humble Request to Free Fire Team to Unban My Account.thank...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhat Haziq
from Srinagar, Jammu and Kashmir
Oct 28, 2022
Report
Copy

Account has been suspended

Address: India

Plz unsuspend my account.my old account
I'd:-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AsisSit5302H
Oct 17, 2022
Report
Copy

Free Fire ID

Garen you were suspended my I'd still i didn't used any hack or tools file but then my I'd was band.But i agree that today i played with hacker.Please Garena unband my I'd i can't live without Free Fire.My I'd nickname is AsisSit5302H....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
[email protected]
Oct 11, 2022
Feb 9, 2024
This thread was updated on Feb 9, 2024
Report
Copy

Free fire id ban appeal

Address: Udaipur rajnandgaon india
Website: Free fire.com

Hello
team free fire
india

Dear Garenafree fire, .
please unban my idI use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭...
Helpful
75 other people found this review helpful
75 found this helpful
8 Comments
Report
Copy
S
Sumon Hosen
Oct 6, 2022
Report
Copy

Suspended Uid recovery

Address: Dhaka
Website: ..

Suspended account recovery information
Uid :[protected]
server :-Bangladesh
Hack:-glitch file
level:-64
Name:-FIRE4 SUMON...
Helpful
Found this helpful?
Write a comment
Report
Copy
༆
༆࿋ꪚꙶꫀꪦⷶꪉⷨꪔ࿑☂
Oct 5, 2022
Report
Copy

Request to unsuspend free fire account

Address: 1 Fusionopolis Place, 17-10, Galaxis, Singapore

Hello, My account ( nickname ༆࿋ꪚꙶꫀꪦⷶꪉⷨꪔ࿑☂, level 58, and uid-- [protected] ) was suspended due to abnormal activities. I used an third party app. Sorry for the inconveniences caused. I will not do so in future. Please help me getting back my account. Please unban my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
M.K.BISWAL
Oct 3, 2022
Report
Copy

Freefire max network connection error problem

Freefire max network connection error problem...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
N H Badmash
Sep 26, 2022
Resolved
Report
Copy
Resolved

Unban I'd

Address: Free fire team India
Website: [email protected]

Hello,
Free fire team India --
My Free Fire I'd Ben Only Used hack user teammate Which Is Only Used For
Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
future I

My level_56
My uid _[[protected]]
My Game name_ N H Badmash...
Helpful
15 other people found this review helpful
15 found this helpful
Write a comment
Report
Copy
Y
Yadul Manda
Sep 26, 2022
Report
Copy

Suspense account recovery

Address: Kalkala

✅ Suspended Account Recovery Information⬇️

⛔UID❓:[protected]

⛔Server❓: india

⛔Hack❓: config hedshot file

⛔LEVEL❓: 65

⛔Name❓:ᴹᵃᶠⁱᵃ༒NO_1༒Y...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

TimesofMoney
1
(1602)
RummyCircle.com
3.3
(2516)
EA Sports
1
(2)