Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
imran56988
Sep 10, 2024
Report
Copy

Address: ahmedabad

Dear garena team I am free fire player, and I didn’t do any mistake, my id got banned, and I am playing free fire since 4 years, I have other id besides this, which is not my id suspended, , I didn’t do any mistake, if I have My Mistake please recover my ID, I will give you my full details below. My sincere request to you. Garena team. Please unsupended my free fire i’d My free fire id:[protected] Game name:FREE FIRE MAX Plese garena team give me one chance.Plese do unsupend my account or i’d. Thank you garena team❤️
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sumit Soren
    Aug 31, 2024
    Report
    Copy

    Free fire id unban request

    My id banned over a year i just used dress glitch file and without any warning they ban my id so please look into my id once again

    Uid - [protected]
    Nickname - OD SUMIT...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    Š
    Šüđįp Bąg
    Aug 26, 2024
    Report
    Copy

    Uid unband

    Address: Ekhlakhi

    Hello, TEAM FREE FIRE

    My Id was Suspended When I was playing The Game, I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason This is my Humble Request to Free Fire Team to Unban My Account please as soon as possible.

    My Account Name - (⸙ Aᴛʜᴇx 69ㅤ么) My Free Fire UID - ([protected])

    Thank You So...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Y
    ywsf010
    Jul 31, 2024
    Report
    Copy

    Address: Egypt, Qena Governorate, Abu Shet Center

    20:51:40

    التذكرة

    [protected]

    التذكرة

    فري فاير

    فئة

    حساب

    فئة فرعية

    تم حظر الحساب

    حالة

    Open

    محادثة?
    معرف اللاعب: 385902
    Hello, Team Garena Free Fire,

    With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

    Player Name: حبوب يزم

    Player UID:[protected]
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Compaint now no.0,76829-29617.
      Jul 23, 2024
      Report
      Copy

      Zfttffggvg
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Compaint now no.0,76829-29617.
        Jul 23, 2024
        Report
        Copy

        Htrffc hhbnhh
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Compaint now no.0,76829-29617.
          Jul 23, 2024
          Report
          Copy

          Hygjh
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sakcham
            Jul 18, 2024
            Report
            Copy

            Hello free fire team

            My facebook account was hacked and when I recovered it my ID was banned from the game please help me in this situation

            My UID=[protected]
            My player name =S_V_R♡Gaming

            Thank you
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gauravmr
              from Rewari, Haryana
              Jul 10, 2024
              Report
              Copy

              Hi Garena Team

              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible

              Free Fire ID: [protected]
              Free Fire Username: ✯Gꫝuraⱱ✯××™모

              Thanks
              Gaurav
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tanmay@97
                from Kanpur, Uttar Pradesh
                Jun 27, 2024
                Report
                Copy

                Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

                My free fire id is blacklisted more than 20 days done i can't join someone team and in every match hacker comes so i want only i can join team and play fair matches only.. I don't want my grandmaster rank..

                Please help me garena please i never do any mistake in free fire give my account back please

                My uid - [protected]
                Level - 67
                Id name joyst live
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jutish panika
                  Jun 26, 2024
                  Report
                  Copy

                  Address: Assam

                  Dear garena free fire,
                  Please 🙏🏼 unban my free fire id.
                  Id - [protected]
                  Name- HildaAr1258L
                  +1 photos
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hiendjidb
                    Jun 24, 2024
                    Jun 18, 2024
                    This thread was updated on Jun 18, 2024
                    Report
                    Copy

                    My account is heked and heker use my free fire account third party app and hekes i am not using hek and third party app please one chance for me my free fire uid[protected]
                    +3 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mahidul sayem
                      Jun 23, 2024
                      Report
                      Copy

                      Dear sir/madam,

                      My name is mahidul islam sayem.
                      Iam from bangladesh.
                      I want you to know that i play freefire for last 2-3 years.

                      Now 5/5/2024,
                      My freefire id has been banned for no reason.I
                      didnt use hack or other third party apps or didnt break your community guidelines in this account .But my id has been banned. And i cant play freefire anymore without id.i also bought diamonds in this account officialy. So please you understand my situation.And give me another chance to play in my account.I will be allways try to fair play. the uid of this account is :[protected]

                      So garena please solve my issue as soon as possible.Thank you in advance.🙂🙂
                      I will also add screenshots of my banned account🙏🙏🙏
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sushil Purti
                        Jun 23, 2024
                        Report
                        Copy

                        Dear garena with respect
                        Hello I'm playing free fire 4 year ago
                        But some issue my I'd was suspended
                        I think I was do wrong or some glitches with my I'd so my I'd was suspended
                        I request you to unsuspend my I'd please
                        My game uid:[protected]
                        Game name Tn hunny✓
                        Login with facebook : sushilpurti
                        Gmail:[protected]@gmail.com

                        Please garena please unsuspend my I'd please please😭😭😭😭😭😭😭😭😭
                        +1 photos
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          Unknown bro
                          Jun 21, 2024
                          Report
                          Copy

                          I use small hack but I promise I can't break Garena guidelines please unban my I'd 😭🙏 please help me
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raja bagdi
                            Jun 19, 2024
                            Jun 19, 2024
                            This thread was updated on Jun 19, 2024
                            Report
                            Copy

                            Dear Garena Team
                            I am a free fire player. I am 19+years old
                            And have been playing free fire for two
                            And a half years. But the gameplay I used to
                            Play with Free Fire ID has now been suspended.
                            My Free Fire ID was created with a Facebook
                            account.
                            But without my permission a hacker hacked my
                            Facebook ID then logged in free fire and used
                            Hack Maybe that's why my free fire I'd has been
                            Suspended
                            My sincere request to you. Garena Team.
                            Please unsuspended my free fire I'd
                            My Free Fire ID[protected]
                            Plese garena team give me one chance.plese do unsuspend my account or I'd.
                            Thank you Garena Team❤️
                            +2 photos
                            Jun 19, 2024
                            Updated by Raja bagdi                             Please my free fire account unsuspended 🙏🙏🙏🙏
                            my account id[protected]
                            Jun 19, 2024
                            Updated by Raja bagdi                             Dear garena team I am free fire player, and I didn’t do any mistake, my id got banned, and I am playing free fire since 3 years, I have other id besides this, which is not my id suspended, , I didn’t do any mistake, if I have My Mistake please recover my ID, I will give you my full details below. My sincere request to you. Garena team. Please unsupended my free fire i’d My free fire id:[protected] Game name:FREE FIRE MAX gmail : [protected]@gmail.com Plese garena team give me one chance.Plese do unsupend my account or i’d. Thank you garena team❤️
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sameer Aryal
                              Jun 16, 2024
                              Report
                              Copy

                              Address: Sainamaina, Rupandehi nepal

                              Ban Apeal
                              Yes i havenot use hack but my brother do something in free fire config file. He was only 9 years when he do that. Please forgive us and unban my free fire account please i am really sad since 2 years. That was my first id. I was thinking that that id will be mine first and last id. Now i am not playing free fire. I wanna play my free fire account. Please unban my Free Fire id one time. Please give me one chance only please help me. Please unban my account.I was too addicted with that account please give me back please. I can't login my account in ff support. please help!
                              UID=[protected]
                              Game Name:SL AZAZEL
                              Contact mail:[protected]@gmail.com
                              Contact number=+[protected]
                              Facebook account with is connected with that free fire id:Radha Aral
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                eyuabcd12
                                Jun 16, 2024
                                Report
                                Copy

                                Address: Hawassa

                                Hoello Garena,
                                l have completd the new patch update but my account is still banned, and l request you to Unban my account,
                                ID:([protected])
                                Name: (eyuabcd12)
                                Tanks for unban my account ✅✅♥️
                                +1 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  moein_xx_051
                                  Jun 15, 2024
                                  Report
                                  Copy

                                  the account is closed because of this this team contains suspicious players under investigation. unable to join this team

                                  Hello, I have received such a warning for a long time. This team contains suspicious players under investigation. Unable to join this team and I don't know what to do to get my account closed. Please follow up. I spent a lot on my account and now I'm really worried about it. Please fix these problems as soon as possible. Thank you.
                                  UID: [protected]
                                  name: DL MIDARS
                                  server: mdlest
                                  gmail:[protected]@gmail.com...
                                  +1 photos
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  G
                                  GTX dipu
                                  Jun 13, 2024
                                  Jun 13, 2024
                                  This thread was updated on Jun 13, 2024
                                  Report
                                  Copy

                                  Address: Cuttack

                                  My u id [protected]
                                  Please solve my id uban please help
                                  I am so sad please help my id uban 12 hours agony id unban please 🥺 solution
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Taashtime.com
                                    5
                                    (3)
                                    Junglee Rummy
                                    2
                                    (1049)
                                    IndiaGames
                                    1
                                    (92)