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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 2

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N
nitin godara
from Jhunjhunu, Rajasthan
Apr 2, 2025
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Dear garena,
My free fire account has been suspended recently without any reason. I sware that I have not used any hack or third party application to cheat in game. My id is just suspended suddenly but I don't know why, I have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible...
UID [[protected]]
In Game name ƬSㅤMᎬNƬAᏞㅤ
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    M
    Muqutadir
    Mar 3, 2025
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    Hi garena freefire i am from india,
    I play freefire more than 5-6year's, and my game level is 49 and 170+ likes, some years back my I'd got suspended But i am don't use any hack or third party app on my all time.The time I spent with that I'd is wasted i tried some years before but I couldn't get back And i am also upload freefire gameplay videos on my youtube channel.. please give back my account and i watched more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account.I am sure to i am don't use any third party app and hack.After the I'd got suspended I started playing in new account [protected] but the old I'd holds my old friend and memories with it.Help me to get I'd back.Game i'd=[protected]
    Game Name=MUQUTAD3654B
    THANKYOU
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      A
      Animesh jati
      from Howrah, West Bengal
      Feb 27, 2025
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      Address: Sulati,Dhulagori,Howrah

      Subject: Urgent Appeal: Free Fire Account Ban Review (UID: [protected])

      Dear Garena Free Fire Team,

      I hope you're doing well. I recently discovered that my Free Fire account (UID: [protected], IGN: ★TEAMGOD?࿐★1) has been banned, and I am genuinely confused about the reason.

      I have always played fairly, respecting Free Fire’s policies and community guidelines. If my account was banned due to a misunderstanding or system error, I kindly request you to review my case. I am confident that I have not engaged in any unfair practices. However, if there was any unintentional violation from my side, I sincerely apologize and assure you that I will strictly adhere to all rules in the future.

      Free Fire is more than just a game for me—it’s a passion, a community, and a platform where I have spent countless hours enjoying the experience. I truly hope you will consider my request and give me another chance to continue my journey in Free Fire.

      Thank you for your time and support. I eagerly await your positive response.

      Best regards,
      ★TEAMGOD?࿐★1
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        A
        Akshay-H-Patel
        from Silvassa, Dadra and Nagar Haveli
        Feb 13, 2025
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        Whenever I try to open my accounts Customer Service Website it always shows error page & never redirects me to the site ..This problem is from more than 1 year .. It's my humble request to Garena Freefire to solve this problem in 24 Hours ASAP so that I can check everything on my account & to able to Sign In in my account...
        Please Freefire help me out..
        This is my UID: [protected]
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          P
          Peentudass
          from Delhi, Delhi
          Feb 4, 2025
          Feb 11, 2026
          This thread was updated on Feb 11, 2026
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          Free fire id unbanned

          Address: Alipur Delhi 36

          I forgot my Gmail password for Garena Free Fire, and the associated number is also inactive. Please recover my account with UID [protected]. It's been 3year old since I lost access. I've forgotten my ID password. Please return my account, it would be greatly appreciated....
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          A
          Arunfear326
          from Jamshedpur, Jharkhand
          Jan 12, 2025
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          Address: Singapore
          Website: ff.garena.com/en

          Dear Free Fire Team... when i go to training ground then 1/2 Players are coming and when I am going to join the
          group then Showing this team contains SUSPiCiOUS player(s) under investigation. unable to join this team at this time
          Sir i have not use any hack or i didn't play with any hacker. Then why i have to face so many problems.
          i request you Please Solved This Problem

          My Ingame Name - GWㅤARUNㅤ
          My Game Uid - [protected]
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            S
            Sujatamondal1234
            Jan 10, 2025
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            Address: Kolkata..South 24 Parganas, West Bengal

            Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID
            :[protected]
            Free Fire Username: Bjd᭄R.A.J.99
            Please no hack youse
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              J
              Jakjorge
              Jan 10, 2025
              Jan 10, 2025
              This thread was updated on Jan 10, 2025
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              The topic:
              Request to unlock the Free Fire account

              #Name of the account in the game: (Mohsenyahya)

              #Account ID: [protected]

              # text

              Please,

              I am [Mohsen Yahya], the owner of a Free Fire account linked to Facebook [[protected]]. My account was blocked by mistake me. Please undand my account.
              Jan 10, 2025
              Updated by Jakjorge
              I have evidence
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                A
                Ailan
                Dec 11, 2024
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                Address: Nagpur Maharashtra India

                Hello sir Dear Garenafree fire, .
                please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                ""I LOVE FREE FIRE GIVE ME A CHANCE""
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
                PLEASE UNSUSPEND MY ACCOUNT
                Email:- [protected]@gmail.com
                UID:-[protected]
                In game name:- CLUTCH GOOD
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                  B
                  Nov 27, 2024
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                  Address: Nadia

                  Hi Sir,

                  sir my I'd is suspended.
                  my I'd is wrong third party aplycation and adnarmal
                  activiti use.but no parfromens . please sir my first I'd. next time no third paty aplycation . I am so sad.
                  please sir my I'd unban .

                  MY ID NAME - CALL ME BEBY
                  MY UID[protected]
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                    Ã
                    Ãbhî Ÿådãv Åbhìšhėk
                    Nov 21, 2024
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                    Address: new Delhi

                    I am play freefire more than 3 year's, and my game level is 63 and 5300+ likes, so i am talk to suspend my freefire account on ___ on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=Aʙнɪshek♡ʏᴛ
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                      Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ
                      Nov 18, 2024
                      Nov 18, 2024
                      This thread was updated on Nov 18, 2024
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                      Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                      Hello, Team Garena Free Fire,

                      With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                      Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛê«...

                      Player UID:[protected]
                      Nov 18, 2024
                      Updated by Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ
                      [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
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                        E
                        Edith pirate
                        Nov 16, 2024
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                        Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                        Hello, Team Garena Free Fire,

                        With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                        Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛê«...

                        Player UID:[protected]
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                          1
                          1Deepak6
                          from Chennai, Tamil Nadu
                          Nov 16, 2024
                          Nov 16, 2024
                          This thread was updated on Nov 16, 2024
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                          Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                          Hello, Team Garena Free Fire,

                          With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                          Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛê«...

                          Player UID:[protected]
                          Nov 16, 2024
                          Updated by 1Deepak6
                          Id banned without a proper reason
                          Nov 16, 2024
                          Updated by 1Deepak6
                          [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
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                            B
                            Beast pirate
                            Nov 15, 2024
                            Nov 15, 2024
                            This thread was updated on Nov 15, 2024
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                            Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                            With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                            Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛê«...

                            Player UID:[protected]
                            Nov 15, 2024
                            Updated by Beast pirate
                            Hello, Team Garena Free Fire,

                            With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                            Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

                            Player UID:[protected]
                            Nov 15, 2024
                            Updated by Beast pirate
                            [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
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                              B
                              Beast pirate
                              Nov 15, 2024
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                              Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                              Hello, Team Garena Free Fire,

                              With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                              Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛê«...

                              Player UID:[protected]
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                                T
                                Thinoj
                                Nov 15, 2024
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                                Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                                Hello, Team Garena Free Fire,

                                With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                                Player UID:[protected]
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                                  M
                                  Mhommad Khan Sab
                                  Nov 13, 2024
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                                  Address: Modran

                                  Subject: Request for Free Fire ID Unban – [[protected]

                                  Dear Garena Free Fire Team,

                                  I hope this message finds you well. I am writing to humbly request the unban of my Free Fire account associated with the following ID:

                                  – Free Fire ID: [Your Free Fire ID]
                                  – In-Game Name: [Your In-Game Name]

                                  I recently discovered that my account has been banned, and I deeply regret any actions that may have led to this situation. I apologize if my actions violated the game’s policies, whether intentionally or unintentionally. Free Fire has been a significant part of my life, and I have always enjoyed playing fairly and within the game’s rules.

                                  I understand the importance of maintaining a fair and safe gaming environment for all players. I assure you that I will be more careful moving forward, and I fully commit to respecting the game’s rules and guidelines.

                                  If there is anything specific I did wrong, I would appreciate your guidance, as it will help me avoid such issues in the future. I kindly request you to consider my appeal and grant me a second chance.

                                  Thank you for taking the time to review my appeal. I sincerely apologize once again for any inconvenience caused, and I hope to return to the Free Fire community soon.

                                  Sincerely,
                                  [Your Full Name] SALMAN KHAN
                                  [Your Email Address or Contact Information]
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                                    A
                                    Arif Sidampoy
                                    Sep 29, 2024
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                                    Address: LBG ArifzSY
                                    Website: 4482647827

                                    Halo Tim Garena Free Fire,

                                    Dengan hormat dan kerendahan hati, saya ingin memberi tahu Anda bahwa, Id saya ditangguhkan ketika saya memainkan permainan, saya tidak melakukan kesalahan apa pun dan saya yakin saya telah mengikuti aturan perilaku Anda, dan saya juga yakin bahwa Secara Tidak Sengaja Anda telah menangguhkan Akun Saya Tanpa Alasan yang Sah, Ini adalah Permintaan Rendah Hati saya kepada Tim Free Fire untuk Membatalkan pemblokiran Akun Saya.

                                    Nickname: LBG ⁠ArifzSY

                                    Player id: [protected]
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                                      P
                                      Pro Beast
                                      from Patna, Bihar
                                      Sep 20, 2024
                                      Apr 18, 2026
                                      This thread was updated on Apr 18, 2026
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                                      My Id Is Banned Without Any Reason

                                      Address: 1 Fusionopolis Place, #5-10, Galaxis Singapore, Singapore 138522 SG
                                      Website: ff.garena.com

                                      Hey I Am PRO♥️BEAST♥️, I AM Here To Inform That My Id Was Banned Without Any Reason, I Only Opened And Joined My Friend Group And My Game Was Suddenly Lag And The Message Came Your Id Is Banned.
                                      UID - [protected]
                                      IN-GAME NAME- PRO♥️BEAST♥️...
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