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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 8

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A
Asish Parui
Feb 11, 2020
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not receive diamond

Sir, i purchased special airdrop in 09/01/2020
Two times at rs 29. Rs 29 debited from my a/c
Two times but the 299diomond give me one time.
Please solve it. If it possible for one time then why rs 29 two times debited from my bank acount. Please either rs29 give me back or 299 diomond give my acount. My id number is
[protected]. I complain it the next day....
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54 other people found this review helpful
54 found this helpful
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V
Víjây Kûmâr
from Shillong, Meghalaya
Nov 29, 2019
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I'd ban

Hello garena,
Hello sir, my name is ramesh. I'm using free fire have been last 10 months, my account has been suspended.

10 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 1 days... I knew it is illegal... Then i'm uninstall the wall...
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44 other people found this review helpful
44 found this helpful
6 Comments
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T
Tara nath das
from Delhi, Delhi
Nov 18, 2019
Mar 7, 2025
This thread was updated on Mar 7, 2025
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free fire account ban and mobile device banned

Website: Www.seagrop.com

Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free...
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5639 other people found this review helpful
5639 found this helpful
164 Comments
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M
mandy83843892
from Gurgaon, Haryana
Nov 5, 2019
Jan 1, 2025
This thread was updated on Jan 1, 2025
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requesting my free fire suspended account

Address: 1 FUSIONOPOLIS PLACE, 17-10,GALAXIS,Singapore, 1547745064
Website: ff.garena.com

Hii garena i am mohit sharma and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful...
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5218 other people found this review helpful
5218 found this helpful
423 Comments
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R
Ritik Singh Kushwaha
from Delhi, Delhi
Oct 8, 2019
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my account has been suspended for using hack I'm sorry for free fire team

Address: 110044

Hello garena,
Hello sir, my name is raaz. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack...
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28 other people found this review helpful
28 found this helpful
12 Comments
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R
Ritik Singh Kushwaha
from Delhi, Delhi
Oct 8, 2019
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my account has been suspended

Address: New Delhi, Delhi, 110044

Hello garena,
Raazhello sir, my name is. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack...
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1 other people found this review helpful
1 found this helpful
3 Comments
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R
Ramesh Love
from Kolkata, West Bengal
Sep 2, 2019
Jun 28, 2024
This thread was updated on Jun 28, 2024
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account suspended

Address: dumka bandarjori road, Dumka, Jharkhand, 06434
Website: gerena freefire

Hello Garena, Â
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).Â

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall...
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6067 other people found this review helpful
6067 found this helpful
483 Comments
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A
ADDICTED GAMe
from Kolkata, West Bengal
May 15, 2019
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159 weekly diamond membership

I was purchasing 159 weekly membership in garena free fire through net banking on the date of 15.05.2019 at 2.00pm. But at the end of the process when i submit the confirmation otp... Something happened... Showing payment cancelled by the user but my account is debited the amount 159 already... I want my money back... Ref number
Thx for inb txn of rs.159.0 frm a/c x4785 to times of m... Ref#igagdjpmz1 on 15may19. If not done, fwd this...
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33 other people found this review helpful
33 found this helpful
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K
Kushal krish
from Kolar, Karnataka
Jul 6, 2025
Jul 6, 2025
This thread was updated on Jul 6, 2025
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My transaction id id FMPIB[protected] and my upi id is [protected]@fam please give diamonds in free fire account or refund it
Jul 06, 2025
Updated by Kushal krish
My phone num is [protected] contact me as soon as possible my transaction id is FMPIB[protected] and send my money to upi id [protected]@fam as soon as possible or 3180 diamonds to my free fire account by today
Jul 06, 2025
Updated by Kushal krish
My transaction FMPIB[protected] and upi id [protected]@fam plz refund it
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    R
    Rinku Rohidas
    Jun 3, 2025
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    Address: Jharasuguda
    Website: Free fire india

    Dear Garena Free Fire India, my Facebook account in which I had free fire login has been suspended. I have a request whether I can login using the same ID through Gmail. Please respond as soon as possible please
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      S
      Siyampk
      May 15, 2025
      Jun 26, 2025
      This thread was updated on Jun 26, 2025
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      Address: Dhaka

      My Free Fire account has been suspended because of my small mistake. I would like to request you to please review my account once and unsuspend it. I am ashamed of my mistake and I promise you that I will never make such a mistake in future
      Please help Garena Please
      My Game Id Code[protected]
      My Game Id Name ☂UMPالملك모
      My Game Id Level70
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        V
        Vivo 1906
        May 10, 2025
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        Address: India

        Free Fire Team,
        I am a very Old player I free fire my account got suspended without any reason and it's been 3 years I am keep reporting this issue but I got same reply again and again I even gave clip for proof that I am not guilty o[censored]sing any third-party application and that was an in game error
        In game uid:[[protected]]
        Please unban my account...
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          R
          robiullaskar8
          from canning, West Bengal
          Apr 18, 2025
          Apr 18, 2025
          This thread was updated on Apr 18, 2025
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          Address: West Bengal, Canning, south 24 parganas,thakuraniberia, Pangaskhali,743376
          Website: free fire

          Dear Garena Free Fire
          I need this ID very urgently. I have opened a YouTube channel on this ID and I have only one ID for me. Please deactivate it. I have used it a lot on my ID due to which the ID has been banned.It would be nice if you could please return my ID.

          Region: India

          UID: [protected]

          Nickname: ⓋᏨᏬᎿᎬᏕᎯᎠᏰᎾᎽ


          Thanks 😭
          Apr 18, 2025
          Updated by robiullaskar8
          Dear Garena Free Fire
          I need this ID very urgently. I have opened a YouTube channel on this ID and I have only one ID for me. Please deactivate it. I have used it a lot on my ID due to which the ID has been banned.It would be nice if you could please return my ID.

          Region: India

          UID: [protected]

          Nickname: ⓋᏨᏬᎿᎬᏕᎯᎠᏰᎾᎽ


          Thanks 😭
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            N
            nitin godara
            from Jhunjhunu, Rajasthan
            Apr 2, 2025
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            Dear garena,
            My free fire account has been suspended recently without any reason. I sware that I have not used any hack or third party application to cheat in game. My id is just suspended suddenly but I don't know why, I have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible...
            UID [[protected]]
            In Game name ƬSㅤMᎬNƬAᏞㅤ
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              M
              Muqutadir
              Mar 3, 2025
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              Hi garena freefire i am from india,
              I play freefire more than 5-6year's, and my game level is 49 and 170+ likes, some years back my I'd got suspended But i am don't use any hack or third party app on my all time.The time I spent with that I'd is wasted i tried some years before but I couldn't get back And i am also upload freefire gameplay videos on my youtube channel.. please give back my account and i watched more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account.I am sure to i am don't use any third party app and hack.After the I'd got suspended I started playing in new account [protected] but the old I'd holds my old friend and memories with it.Help me to get I'd back.Game i'd=[protected]
              Game Name=MUQUTAD3654B
              THANKYOU
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                A
                Animesh jati
                from Howrah, West Bengal
                Feb 27, 2025
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                Address: Sulati,Dhulagori,Howrah

                Subject: Urgent Appeal: Free Fire Account Ban Review (UID: [protected])

                Dear Garena Free Fire Team,

                I hope you're doing well. I recently discovered that my Free Fire account (UID: [protected], IGN: ★TEAMGOD?࿐★1) has been banned, and I am genuinely confused about the reason.

                I have always played fairly, respecting Free Fire’s policies and community guidelines. If my account was banned due to a misunderstanding or system error, I kindly request you to review my case. I am confident that I have not engaged in any unfair practices. However, if there was any unintentional violation from my side, I sincerely apologize and assure you that I will strictly adhere to all rules in the future.

                Free Fire is more than just a game for me—it’s a passion, a community, and a platform where I have spent countless hours enjoying the experience. I truly hope you will consider my request and give me another chance to continue my journey in Free Fire.

                Thank you for your time and support. I eagerly await your positive response.

                Best regards,
                ★TEAMGOD?࿐★1
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                  A
                  Akshay-H-Patel
                  from Silvassa, Dadra and Nagar Haveli
                  Feb 13, 2025
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                  Whenever I try to open my accounts Customer Service Website it always shows error page & never redirects me to the site ..This problem is from more than 1 year .. It's my humble request to Garena Freefire to solve this problem in 24 Hours ASAP so that I can check everything on my account & to able to Sign In in my account...
                  Please Freefire help me out..
                  This is my UID: [protected]
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                    A
                    Arunfear326
                    from Jamshedpur, Jharkhand
                    Jan 12, 2025
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                    Address: Singapore
                    Website: ff.garena.com/en

                    Dear Free Fire Team... when i go to training ground then 1/2 Players are coming and when I am going to join the
                    group then Showing this team contains SUSPiCiOUS player(s) under investigation. unable to join this team at this time
                    Sir i have not use any hack or i didn't play with any hacker. Then why i have to face so many problems.
                    i request you Please Solved This Problem

                    My Ingame Name - GWㅤARUNㅤ
                    My Game Uid - [protected]
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                      S
                      Sujatamondal1234
                      Jan 10, 2025
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                      Address: Kolkata..South 24 Parganas, West Bengal

                      Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID
                      :[protected]
                      Free Fire Username: Bjd᭄R.A.J.99
                      Please no hack youse
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                        J
                        Jakjorge
                        Jan 10, 2025
                        Jan 10, 2025
                        This thread was updated on Jan 10, 2025
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                        The topic:
                        Request to unlock the Free Fire account

                        #Name of the account in the game: (Mohsenyahya)

                        #Account ID: [protected]

                        # text

                        Please,

                        I am [Mohsen Yahya], the owner of a Free Fire account linked to Facebook [[protected]]. My account was blocked by mistake me. Please undand my account.
                        Jan 10, 2025
                        Updated by Jakjorge
                        I have evidence
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