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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 5

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P
Pronab biswas
from Rajmahal, Jharkhand
Jun 9, 2024
Jun 8, 2024
This thread was updated on Jun 8, 2024
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Address: Singapore

Dear Free Fire Customer Support,

I hope this message finds you well. I am writing to appeal for the unbanning of my Free Fire ID, which has recently been suspended. I understand that there are rules and guidelines in place to ensure fair play and a positive gaming experience for all players. However, I believe that my account was banned in error, and I would like to provide some context and request a review of my case.

I have been a loyal player of Free Fire for [duration], and I have always adhered to the terms of service and community guidelines. I take pride in playing the game fairly and have never engaged in any form of cheating, hacking, or unethical behavior. Therefore, I was shocked to discover that my account had been banned.

Upon receiving the ban notification, I immediately reached out to customer support and provided all the necessary information requested to investigate the issue further. I have also taken the time to review the terms of service once again to ensure that I have not inadvertently violated any rules.

I believe that there may have been a misunderstanding or a mistake that led to my account being banned. I respectfully request a thorough review of my case and urge you to reconsider the ban on my Free Fire ID. I am more than willing to cooperate fully with any additional investigations or provide any further information that may be required to resolve this matter.

Free Fire is not just a game for me; it is a community where I have made friends and spent countless hours enjoying the gameplay. Losing access to my account has been disheartening, and I sincerely hope for a positive resolution to this issue.

Thank you for taking the time to consider my appeal. I look forward to your response and the opportunity to continue playing Free Fire.

Best regards,

[Pronab Biswas]
[[protected]]
[ID Ban- 22 / 12/ 2023]
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    M
    May 30, 2024
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    Address: My account as suspend i not mistake for ur mistake my id un suspend i request u

    My account as suspend i not mistake for ur mistake my id un suspend i request u
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      S
      Smooth 222
      May 28, 2024
      May 28, 2024
      This thread was updated on May 28, 2024
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      I have negative diamonds in my ff ACC someone refunded the money and now I can't play from my game acc pls remove my negative diamonds I don't have money pls my uid-[protected]
      May 28, 2024
      Updated by Smooth 222
      I have a photo
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        R
        R S Jaan Kashyap
        May 27, 2024
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        Address: Lalitpur

        Dear GarenaTeam
        I am a free fire player. I am 13+yearsold
        And have been playing free fire for two
        And a half years. But the gameplay I used to
        Play with Free Fire ID has now been suspended.
        My Free Fire ID was created with a Facebook
        account.
        But without my permission a hacker hacked my
        Facebook ID then logged in free fire and used
        Hack Maybe that's why my free fire I'd has been
        Suspended
        My sincere request to you. Garena Team.
        Please unsupended my free fire I'd
        My Free Fire ID [protected]
        Game Name OpRAhul*bhai
        Plese garena team give me one chance.plese do unsupend my account or I'd.
        Thank you Garena Team❤️
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          P
          POWER OF RCM
          May 26, 2024
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          Address: 1 Fusionopolis Place, #5-10, Galaxis Singapore, Singapore 138522 SG.
          Website: ff.garena.com/en

          Dear Garena I am facing some technical issue in my game I'd please solve it and iam surely telling you that I will play only fair gameplay please help me ! Please please
          Thank you
          Uid name - Mr Yogesh Op
          Uid number[protected]
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            A
            AVG PRINCE
            May 24, 2024
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            Address: [email protected]

            PLEASE MY ID UNBAN ...My ID was suspended when was playing the Game I haven't Done anything wrong and am sure that I Have followed your rules of conduct and am sure that My mistake you have suspended MY FREE FIRE ACCOUNT for no valid reason you check my ff headshot rate...

            I am normal player please check once again please send my id 🙏 MY ID :[protected]

            PLEASE MY ID UNBAN ...
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              T
              Tanmaypaik
              from Haldia, West Bengal
              May 23, 2024
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              Address: Haldia barghasi pur Primary school

              Dear Garena,
              I'd [protected]
              Name ✿Ɱའ★♡Ϟ๏ɓitα
              My Free Fire account was recently suspended for no reason. I swear that I used hacks or third party applications to cheat in the game. My ID has been suspended. I swear I will never hack or use third party apps in the future. But don't know why, I spent a lot of money in my free fire account and have many attempts in my ID, please review my account again and restore my account as soon as possible...
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                S
                SK_AV_GAMING
                May 22, 2024
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                Address: Bihar

                Hi garena freefire i am from India,
                I am play freefire more than 2 year's, and my game level is 67 and 1000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[[protected]]], game name=SK_AV_GAMING
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                  R
                  rohitsa06kh
                  from Dausa, Rajasthan
                  May 20, 2024
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                  Address: Saini mohlla, ramgarh mahwa

                  Hello,
                  TEAM FREE FIRE INDIA,

                  My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                  Player Name :- rohitsa06kh
                  ID:- [protected]
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                    P
                    Prince Natt
                    May 14, 2024
                    May 14, 2024
                    This thread was updated on May 14, 2024
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                    Address: 27-A Kh. No. 139/12 First Floor, Jai Vihar Block-E Najafgarh, Delhi South West Delhi, India, 110043
                    Website: ff.garena.com

                    27-A Kh. No. 139/12 First Floor, Jai Vihar Block-E Najafgarh, Delhi South West Delhi, India, 110043

                    F[censored]id [protected]

                    My ID was suspended when was playing the Game, I Haven't Done Anything wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That My Mistake You Have suspended My Account For No Valid Reason, You can check My KD headshot rate

                    l Am Normal player, please check once my account

                    Sir please help me
                    May 14, 2024
                    Updated by Prince Natt
                    Free Fire name. ꧁♡Ꭾʀɪɴᴄᴇ.᭄♡࿐
                    Free Fire UID [protected]
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                      D
                      Devraj Arya
                      May 14, 2024
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                      Address: Patel Nagar Garautha Jhansi...

                      Hii garena i am Devraj and i only played free fire for mostly some days and the last date when i played free fire was 17:10:2023 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is sayanji thank you...
                      my game uid [protected]
                      my gmail. [protected]@gmail.com
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                        Ã
                        Âdî Røy
                        May 13, 2024
                        May 13, 2024
                        This thread was updated on May 13, 2024
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                        Address: West Bengal

                        Dear Garena,
                        I am playing Free Fire since last 9 month
                        My Account has been suspended without any reason, as I have used skin tools application which is Pre - installed in my phone.I request to review my I'd received,
                        ID LEVEL - 65
                        Please sir received my id.
                        May 13, 2024
                        Updated by Âdî Røy
                        Dear Garena,
                        I am playing Free Fire since last 9 month
                        My Account has been suspended without any reason, as I have used skin tools application which is Pre - installed in my phone.I request to review my I'd received please sir received my id
                        ID LEVEL - 65
                        May 13, 2024
                        Updated by Âdî Røy
                        Dear Garena,
                        I am playing Free Fire since last 9 month
                        My Account has been suspended without any reason, as I have used skin tools application which is Pre - installed in my phone.I request to review my I'd received please sir received my id
                        ID LEVEL - 65
                        May 13, 2024
                        Updated by Âdî Røy
                        Dear Garena,
                        I am playing Free Fire since last 9 month
                        My Account has been suspended without any reason, as I have used skin tools application which is Pre - installed in my phone.I request to review my I'd received please sir received my id
                        ID LEVEL - 65
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                          , ꧁♡Ꭾʀɪɴᴄᴇ.᭄♡࿐
                          May 12, 2024
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                          Address: Dhadiala natt
                          Website: ff.garena.com

                          Dear Garena
                          I free fire I'd has been suspended please unsuspended my account
                          My I'd name, ꧁♡Ꭾʀɪɴᴄᴇ.᭄♡࿐
                          My UID. [protected]
                          Thank you sir
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                            K
                            May 12, 2024
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                            Address: Dulat nager soygone malegone Maharashtra India
                            Website: My nuban please

                            Please my ID nuban no hack use my id please unban please 😭💔💔
                            No my second ID please unban garena
                            free fire team please
                            My uid [protected]
                            My game name 亗BRANDSAI✓
                            Really no hack use please unbend my ID please garena team really no use my hack please no use me hack
                            My age is 14 year please no second ID unban please garena free fire team
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                              S
                              Saksham singh123
                              May 12, 2024
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                              Address: Don't know
                              Website: Don't know

                              Hi Garena Team

                              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                              Free Fire ID: [protected]
                              Free Fire Username: ᴹᴿメᴠɪɴᴄᴇɴᴄᴢo

                              Thanks
                              Your Name
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                                À
                                ༄ᶦᶰᵈ᭄Kunal모࿐
                                May 10, 2024
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                                Dear Indian Consumer Rights Authority,

                                I am writing to bring to your attention a severe issue I have encountered with the online game Free Fire Max, operated by the company Garena. Recently, my Free Fire account was unjustly banned permanently without any valid reason provided by the company.

                                I am an avid and fair player of Free Fire, and I have always adhered to the game's terms of service and fair play policies. On the day of the incident, I played the game using my account in the morning without any issues. However, when I later uninstalled the game and reinstalled it from the Play Store to play again, I was shocked to find that my account had been suspended.

                                I want to emphasize that I have never used any form of hacks or third-party applications to game so please I want to my unban free fire account

                                Yours
                                Kunal
                                In game name-༄ᶦᶰᵈ᭄Kunal모࿐Â
                                In game uid -[protected]
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                                  Phoenix121111
                                  May 6, 2024
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                                  Address: Singapore

                                  My account have been banned for more than 2.5years. so unban my id :(uid=[protected]).
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                                    ywsf010
                                    May 4, 2024
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                                    Address: Egypt, Qena Governorate, Abu Shet Center
                                    Website: جارينا فري فاير

                                    Hello, Garena Company. My account was banned for two years. I gave you another chance, and I promise you that I did not do anything to Christine in the game.
                                    Arithmetic [protected]
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                                      Yashpalsinh3622v
                                      May 2, 2024
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                                      Address: USA
                                      Website: Free fire

                                      Hello,

                                      TEAM FREE FIRE INDIA

                                      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                                      my I'd details

                                      Player name - S A R K A R
                                      Player uid - [protected]

                                      Please review my account again and Unban my I'd . This is my humble request.

                                      Thank you ...
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                                        Nawangi
                                        Apr 29, 2024
                                        Apr 30, 2024
                                        This thread was updated on Apr 30, 2024
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                                        Address: Singapore

                                        Hello Team Garena Free Fire,

                                        I would like to inform you that my account has been suspended due to multiple logins while playing. I admit that this mistake was made by me and a friend, as we both played several times on the same account and unintentionally logged in at the same time.

                                        I humbly request Team Garena Free Fire to kindly consider unbanning my account. I apologize for any inconvenience caused and assure you that it will not happen again.

                                        PLAYER Name:ᎬʀㅤⱮᴀɢᴀʀ
                                        PLAYER UID:[protected]
                                        E:mail: [protected]@gmail.com
                                        Apr 30, 2024
                                        Updated by Nawangi
                                        My ID is still suspended. I am waiting for the unsuspend I hope for a positive result.
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