Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alok nath mall
from Deoria, Uttar Pradesh
Apr 25, 2022
Aug 6, 2024
This thread was updated on Aug 6, 2024
Report
Copy

Game kharido payment successful but diamond not receive

Address: Deoria

I have made purchase from garena partner Game kharido of Rs.240 -310 diamonds, payment is successfully completed or given by my paytm account but diamond not received in my game account uid-[protected] so i request you to solve my problem by Refunding or generate diamonds in my game account Thankyou...
Helpful
89 other people found this review helpful
89 found this helpful
16 Comments
Report
Copy
R
Rituraj boruah
Apr 3, 2022
Resolved
Report
Copy
Resolved

Garena Free Fire Unban account request you free fire Id request

Address: [email protected]
Website: Garena free fire

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 39 days,
my account has been suspended.

41 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show my account...
Helpful
33 other people found this review helpful
33 found this helpful
13 Comments
Report
Copy
R
Rituraj boruah
Apr 1, 2022
Resolved
Report
Copy
Resolved

Garena Free Fire Unban account request you free fire Id request

Address: [email protected]
Website: Garena

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 38 days,
my account has been suspended.

40 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show my account...
Helpful
18 other people found this review helpful
18 found this helpful
13 Comments
Report
Copy
G
Gayas Uddin Khan
Mar 31, 2022
Resolved
Report
Copy
Resolved

Hello garena free fire

Address: Bhabaneswar

Hello Garena, Hello Sir, my name is Gayas. I'm using free fire have been last 7 days, my account has been suspended. 1 match ago I'm playing a costume match... in that match I'm killed by a hacker(hordshort). But I can't control my angry... I'm tried to download a Zarvhiver file meme FF_AUTO_HEADSHOT_CONFIG___ANGELIC_CRIMINAL.7z apk... at last its working... I got a hordshort hack apk...I'm using hordshort hack in 1 days... I knew it is illegal......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Ishant Raju Kadar
Mar 29, 2022
Jan 26, 2024
This thread was updated on Jan 26, 2024
Report
Copy

Free fire I'd ban

Address: Room no 20 Kunchikorve Nagar,60feet road Dharavi Mumbai 400017

Hello

Dear Garena team

My free fire I'd suspend /Only used hack
Application which is Only used For fun 1
Didn't Because of This My free fire
I'd suspend l Request you My I'd be unsuspend and in future I will not do such mistake 😭😭😭😭😭😭😱😔😔😔😔😔

Kenneth
2 days ago
Dear Survivor,

I understand your concern that you want to unsuspend...
Helpful
89 other people found this review helpful
89 found this helpful
18 Comments
Report
Copy
R
Rituraj boruah
Mar 28, 2022
Resolved
Report
Copy
Resolved

Free fire id suspended please sir

Address: [email protected]
Website: Garena

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 35 days,
my account has been suspended.

37 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show my account...
Helpful
13 other people found this review helpful
13 found this helpful
1 Comment
Report
Copy
M
MAUN Hossan
Mar 26, 2022
Feb 19, 2025
This thread was updated on Feb 19, 2025
Report
Copy

Id unban bangladesh

Address: savar dhaka

I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
my uid [protected]...
Helpful
10992 other people found this review helpful
10992 found this helpful
750 Comments
Report
Copy
R
Ritu Nayaka
Mar 26, 2022
Resolved
Report
Copy
Resolved

Free fire id suspended

Address: Sigapur
Website: auth.garena.com/oauth/login?client_id=100067&redirect_uri=https%3A%2F%2Fzendeskauth.ff.garena.com%2Flogin%3Freturn_to%3Dhttps%3A%2F%2Fffsupport.garena.com%2Fhc%2Fen-us%26subdomain%3Dffsupport&

Hello Garena, I am regular player or free fire and Supporting this game from the last 2 years, I've downloaded it from the google link because free fire is banned in our Indian Server, and not available in play store. I request you to review my ID and account once and Please Unban my I'd so that I will continue to play the game. I have a YouTube channel Of more than 75K Subscribers and played several Tournaments. My UID -[protected] Server-India...
Helpful
28 other people found this review helpful
28 found this helpful
10 Comments
Report
Copy
O
Oo Oo
Mar 23, 2022
Feb 5, 2025
This thread was updated on Feb 5, 2025
Report
Copy

Free Fire Id Hack

Address: Garena Free Fire

Hay Garena,

Anybody Hack My Free Fire ID Without My Permission

So, Garena Please Help Me And Recover My Free Fire Account

Game UID-[protected]
Game Name-Sarkar Raj...
Helpful
723 other people found this review helpful
723 found this helpful
6 Comments
Report
Copy
O
Oo Oo
Mar 23, 2022
Jul 15, 2024
This thread was updated on Jul 15, 2024
Report
Copy

Free Fire Id Hack

Address: Bihar

Hay Garena,

I have a problem anybody hack my free fire max id without my permission

So, Garena Please Help Me Recover My Free Fire Max Id

Game UID-[protected]
GAME NAME-SARKAR RAJ...
Helpful
1580 other people found this review helpful
1580 found this helpful
15 Comments
Report
Copy
M
Mohdsaqib choudhary
Mar 19, 2022
Report
Copy

Free fire id suspended

Address: Poonch jammu and kashmir

Hlo garena iam mohd saqib i am play every day game but iam didnt use any hack and my id has suspended please open my id this is my user id and name.
Name : TOXIC BOY.
USER ID : [protected]....
Helpful
32 other people found this review helpful
32 found this helpful
3 Comments
Report
Copy
Ä
亗๛❥Ᏸᴀᴅsʜᴀʜ๛亗
Mar 13, 2022
Resolved
Report
Copy
Resolved

Free fire ID ben

Address: Singapur

My free fire ID Ben please my ID AN ben please...
Helpful
13 other people found this review helpful
13 found this helpful
Write a comment
Report
Copy
G
Gautam Naskar
Mar 9, 2022
May 8, 2026
This thread was updated on May 8, 2026
Report
Copy

There are abnormal activities with your account. It has been suspended

Address: Singapur

TEAM GARENA FREE FIRE INDIA,

My id was banned when i was playing the game, i have not done anything wrong and i am sure that i have followed your rules of conduct, and i dont know why my account has been banned my account for know valid reason, this is my humble request to garena team to unban my account .

Player name, = god level
ID=[protected]...
Helpful
100 other people found this review helpful
100 found this helpful
8 Comments
Report
Copy
J
Jatav93
from Lucknow, Uttar Pradesh
Mar 9, 2022
Resolved
Report
Copy
Resolved

I'd suspended

Address: State- U.P. District-Jhansi. Chirgaon

Hello Garena,
Hello Sir, my name is Vatsa. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a Ff tools pro apk...I'm using Headshot hack in 2 days... I knew it is illegal... then I'm uninstall...
Helpful
82 other people found this review helpful
82 found this helpful
21 Comments
Report
Copy
Ä
亗๛❥Ᏸᴀᴅsʜᴀʜ๛亗
Mar 8, 2022
Report
Copy

My free fire ID ben

Address: સિંગાપુર

Hello sir i am a free fire lover my id has been banned because i have a good one on youtube and saying antenna one or two file i made a mistake sir my id free fire id an ben please please..my ID[protected]...
Helpful
27 other people found this review helpful
27 found this helpful
Write a comment
Report
Copy
R
RakeshChauhan8488
from Mau, Uttar Pradesh
Mar 6, 2022
Dec 19, 2025
This thread was updated on Dec 19, 2025
Resolved
Report
Copy
Resolved

FF,been

Address: Madhuban,Mau, Uttar Pradesh
Website: Freefire.com

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :-༺Chauhan∆g༻br...
Helpful
7 other people found this review helpful
7 found this helpful
7 Comments
Report
Copy
A
Akash Garu
Mar 5, 2022
Resolved
Report
Copy
Resolved

My free fire account has been suspended

Address: West Bengal

Hi Free Fire Team,
Sir, Please solve this problem, My Free Fire account "they are abdominal activities and it is suspended"
I am really sorry because other FF tools head shot hack app use just one time for fun. Please unban my free fire account. Request please one chance sir. I have only one I'd . Sir it's my favourite I'd please help me . Sir Please Unsuspend my free fire I'd.
In future I will never will any hack.br...
Helpful
184 other people found this review helpful
184 found this helpful
26 Comments
Report
Copy
R
Rikal Khadka
Mar 1, 2022
Report
Copy

Freefire id ban

Address: Nepal
Website: Freefire.com

HELLO,
TEAM FREE FIRE INDIA, My I'd was suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.

In game name (.
HELLO,...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavkush Thakor
Mar 1, 2022
Report
Copy

Free fire I'd is suspended

Address: [email protected]
Website: www com free fire

HELLO,
TEAM FREE FIRE INDIA, My I'd was suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.

In game name (꧁༺LAVKUSH™...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
J
Jay Baria
Feb 28, 2022
Resolved
Report
Copy
Resolved

Free fire id suspended

Address: [email protected]
Website: Garena free fire

HELLO,
TEAM FREE FIRE INDIA, My I'd was suspended when I was playing the game, I haven't done Anything wrong and I sure that I have followed your rules of conduct, and I sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player check once my account.This is my humble Request to FREE FIRE TEAM to unsuspend my account.

In game name ( boyfriend ff)br...
Helpful
108 other people found this review helpful
108 found this helpful
39 Comments
Report
Copy