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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 14

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A
Akhil@14500
Jan 3, 2024
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Address: Free fire

Dear Garena Team I am a free fire player. Iam 13+years old.and i've been playing free fire for three and a half years. But the gameplay i used to play with free fire id has now been suspended.my free fire id was created with a Facebook account.
But without my permission a hacker hacker my Facebook id then logged in free fire and used head shot hack. maybe that's why my free fire id has been suspended.
My sincere request to you. Garina Team.
Please unsuspended my free fire                                           Â
My uid number    [protected]                   My game name   ‖ꜰꜰ‖Aᴋʜɪʟ✯                     Â
                                 Thank you garenateam
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    Rifat113
    Jan 3, 2024
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    I am a free fire player. I have been playing games for five years. After the latest update of the game there are many problems in the game. New glazes are created after the update. Damage to players does not count. New gun skills are given in every update. And the abilities of the old gun scrolls are changed and their damage is changed so that players spend money to buy the new gun skills. This is a scam. Free fire does not have the right to change the damage ability of the gun skills purchased with our previous money. Stop regular updates of Free Fire. And no new gun skills are given. They are creating chaos in the game. Many players are quitting the game. Free Fire can't control hackers. The use of hacks in games is constantly increasing. Even good phones these days can't play Free Fire properly. Correctly the aim does not lock on the enemy's body. If this continues, we will not be able to play the game properly. We have to give up free fire. Now many players give up top up for free fire.

    Sop update regular. Stop new gun skills are given. And no top up. Make this game normal for normal player.Make this game smooth for 2, 3, 4, 5... GB ram phone.
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      A
      Akhil@14500
      Jan 2, 2024
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      Address: Kiyamgai

      Dear Garena Team I am a free fire player. Iam 13+years old.and i've been playing free fire for three and a half years. But the gameplay i used to play with free fire id has now been suspended.my free fire id was created with a Facebook account.
      But without my permission a hacker hacker my Facebook id then logged in free fire and used head shot hack. maybe that's why my free fire id has been suspended.
      My sincere request to you. Garina Team.
      Please unsuspended my free fire                                           Â
      My uid number    [protected]
      My game name   ‖ꜰꜰ‖Aᴋʜɪʟ✯                     Â
                                       Thank you garenateam
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        A
        Abinowshriramu
        Jan 1, 2024
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        I had an free fire account in which i spen lots of money but they banned that i used hack but i didnt use any hack so pls ask them to give back my account
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          A
          Aman2511
          Dec 31, 2023
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          My name UID - Vg legend
          FF:UID - [protected]

          Hello Team Free Fire, my ID has been suspended, I did not make any mistake in my ID, I just used the FF tool. in my ID, by mistake please forgive me, my ID is very important for me, thank you Team Free Fire

          I hope you do unban please 😭😭
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            R
            Rathin kumar kirtaniya
            Dec 30, 2023
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            Dear garena i have not used any hack but my id got banned . i also had spent lot of money on it please unban my id please. please garena i will very thanfull to you please unban my id. my uid- [protected] of ff max
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              S
              Sayyed faizan ali
              from Nashik, Maharashtra
              Dec 30, 2023
              Resolved
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              Resolved

              Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

              Please unban my account
              Uid:-[protected]
              Name:-Mᴀʀsʜᴍᴇʟʟᴏᴡ✓
              Sorry for mistake and braking rules

              Thanks
              Dec 30, 2023
              Complaint marked as Resolved 
              I have come to know that I have committed a mistake by using the hack but now I am ashamed and hence I am asking for forgiveness. Please forgive me. Card and return my account please. Uid-3201026548 Nickname-Mᴀʀsʜᴍᴇʟʟᴏᴡ✓
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                P
                Dec 30, 2023
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                Dear Garena Team,
                Plz Help Me I am Not Using third Party App but my id is closed Without any Reason Plz unban My I'd As soon as possible Thank you

                Uid- [protected]
                Name:- ᴸᴼᴿᴰㅤRISHIㅤ⸙
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                  N
                  Nafix33
                  Dec 29, 2023
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                  Resolved

                  Address: Singapore, #03-20 Galaxis, 1 Fusionopolis Pl,

                  Hi Garena Team

                  I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                  Free Fire ID:[protected]
                  Free Fire Username: BDTL✓nafix
                  Dec 29, 2023
                  Complaint marked as Resolved 
                  Email address: [email protected] Phone number : 01884323337 Please unban my id
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                    B
                    Bhaïrab Jyöti Räbhä
                    Dec 29, 2023
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                    Address: Assam

                    Dear Garena team,
                    I am a free fire player, I am 15+ year old. And I've been playing for three years. But the gameplay I used to play with free fire ID has created with a facebook account .
                    But my account login in new mobile device . After one day Maybe that's why my free fire ID has been suspended.
                    My sincere request to you, Garena team, please unsuspended my free fire ID.
                    My free fire ID- [protected]
                    Game name - E R R O R
                    Thank you Garena team ❤️
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                      P
                      Pralhad Thapa
                      Dec 28, 2023
                      Dec 31, 2023
                      This thread was updated on Dec 31, 2023
                      Resolved
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                      Resolved

                      Address: Itahari

                      Hello sir,
                      I have a complain about customer service. I started to play garena free fire from 1917 in indian server. I participate all event and spend lots of money. When was the server change event started i was in Saudi Arabia that's why i couldn't participate. Then i continue contacting the customer care to change my account from indian server to Bangladesh server. But they didn't respond. I know it's not the big deal to do for you.. now if i start new account I can't get all legendary items which already have my old account. Please sir put my account from indian server to Bangladesh server if you really care to user.
                      I really enjoy to play this game but i afraid again you can change server and if i can't participate.. that's why i stopped doing top up. Please sir put my account to Bangladesh server
                      #UID[protected]
                      Username: NP Gamer
                      I spent a lots of money in this game. I'm doing job and i always spent 10 percent of my salary in this game. I can't let it go so please put my account in Bangladesh server. Server changing was your problems.
                      Jan 26, 2024
                      Complaint marked as Resolved 
                      The company said they can't send my account from indian server to Bangladesh server. Server change is not my problem. I told them my problem i was in another country when the server change event was started so i couldn't participate. Please 🙏 send my account from indian server to Bangladesh server. I'm from Nepal. UID:515117308
                      Dec 31, 2023
                      Updated by Pralhad Thapa
                      Please put my account from indian server to Bangladesh server.. i know you can do it easily.
                      I spent more than 30/40 thousand. I don't want to play from new account and i don't feel safe to do top up again in my new account. So please put my account from indian server to Bangladesh server than i will play continue and i will do top up. There are many gun skin event. I want to complete. So please do fast
                      Please put my account from indian server to Bangladesh server.. i know you can do it easily.
                      I spent more than 30/40 thousand. I don't want to play from new account and i don't feel safe to do top up again in my new account. So please put my account from indian server to Bangladesh server than i will play continue and i will do top up. There are many gun skin event. I want to complete. So please do fast
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                        S
                        Sonu7602
                        from Rampurhat, West Bengal
                        Dec 28, 2023
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                        Address: India
                        Website: India

                        Dear Garena
                        Free Fire Team,

                        I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free Fire(Battle royale).1B=downloads.
                        After every update, the team is solving glitches and bug.Also, the time changes, new new items and lunches which made game entertaining.In this way i am playing this game only even there are more game like Free Fire.But, one and only Free Fire Game became favourite to me.

                        I am sure that the system detected my account use hacks.I think its done by mistake or by playing this craftland mod(xmodz likes).I had not used any hacks.Last time, i played XMODZ LIKES MOD craft land map ON the account.After playing it, my account got suspended after few hours.I really don't know if the playing this map is illegal on ff id.Free fire should delete this map, if really it suspended our account.To gain likes, i played only without any third party app uses.I don't uses any types of hack on my account.If i really made mistake by playing this map, i am sorry, i will not play this mod again to gain likes on future if i got unsuspend.Give me one chance dear team, I had struggled more on this id.I need my account to be reviewed and after review give me the access to login this account.

                        My free fire account was suspended after gameplay Craftland mod named as (Xmodz likes).

                        | Account information |

                        My account was :
                        Suspended on may 2023.(THIS WEEK).
                        Game nickname: .꧁▪ᏒคᎥຮтαʀ࿐×
                        Game UID: [protected]
                        server: India

                        I request the team for manual review and unsuspend my freefire account.
                        I am very much sure that I have never used glitches and unwanted tools that makes the game unfair.I was not using any kind of hack or file, can you please unban my free fire account.So I am requesting the ff team to properly review my account and help me to get my suspended account back.I hope free fire team will review my account and give my account return by enabling my suspended game id again.

                        Thank you so much...!!!
                        Dec 28, 2023
                        Complaint marked as Resolved 
                        Dear Garena Free Fire Team, I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free Fire(Battle royale).1B=downloads. After every update, the team is solving glitches and bug.Also, the time changes, new new items and lunches which made game entertaining.In this way i am playing this game only even there are more game like Free Fire.But, one and only Free Fire Game became favourite to me. I am sure that the system detected my account use hacks.I think its done by mistake or by playing this craftland mod(xmodz likes).I had not used any hacks.Last time, i played XMODZ LIKES MOD craft land map ON the account.After playing it, my account got suspended after few hours.I really don't know if the playing this map is illegal on ff id.Free fire should delete this map, if really it suspended our account.To gain likes, i played only without any third party app uses.I don't uses any types of hack on my account.If i really made mistake by playing this map, i am sorry, i will not play this mod again to gain likes on future if i got unsuspend.Give me one chance dear team, I had struggled more on this id.I need my account to be reviewed and after review give me the access to login this account. My free fire account was suspended after gameplay Craftland mod named as (Xmodz likes). | Account information | My account was : Suspended on may 2023.(THIS WEEK). Game nickname: .꧁▪ᏒคᎥຮтαʀ࿐× Game UID: 5736125894 server: India I request the team for manual review and unsuspend my freefire account. I am very much sure that I have never used glitches and unwanted tools that makes the game unfair.I was not using any kind of hack or file, can you please unban my free fire account.So I am requesting the ff team to properly review my account and help me to get my suspended account back.I hope free fire team will review my account and give my account return by enabling my suspended game id again. Thank you so much...!!!
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                          S
                          Sonu7602
                          from Rampurhat, West Bengal
                          Dec 28, 2023
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                          Address: India
                          Website: Garena.com

                          Dear garena

                          my free fire Google account has been suspended more then 6 months please recover my account garena plz i want my account back because i spent a lots money on my account
                          I gave my account to my friend and he used hack plz unban my account garena...

                          My uid : [protected]
                          My id name : .꧁▪ᏒคᎥຮтαʀ࿐×
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                            S
                            Sonu7602
                            from Rampurhat, West Bengal
                            Dec 28, 2023
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                            Address: India
                            Website: garena.com

                            Hi Garena Team

                            I would like to put an unban request about my Free Fire MAX account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire MAX account as soon as possible.

                            Free Fire MAX ID: [protected]
                            Free Fire MAX Username: .꧁▪ᏒคᎥຮтαʀ࿐×
                            XYZ...

                            Thanks
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                              E
                              Edith236
                              from Hosur, Tamil Nadu
                              Dec 25, 2023
                              Dec 26, 2023
                              This thread was updated on Dec 26, 2023
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                              Free Fire Account Ban Appeal

                              Address: Singapore

                              Subject: Free Fire Account Ban Appeal

                              Dear [Game Support Team],

                              I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, which I understand was a consequence o[censored]sing hacks. I want to sincerely apologize for my actions and acknowledge the violation of the game's terms of service.

                              I realize the importance of fair play and the negative impact that cheating can...
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                              extrinsic
                              Dec 24, 2023
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                              Hi Garena Team

                              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                              Free Fire ID:[protected]
                              Free Fire Username: @Champ

                              Thanks
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                                D
                                Derinacc
                                Dec 23, 2023
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                                Address: Singapore

                                Hello Garena Team l!
                                I'm here to complain about my free fire account being flagged mistakenly because I haven't done anything wrong at all.
                                I woke up this morning to play with my friends and immediately we finish I get banned.My account was already blacklisted but it wasn't banned I had no idea what was wrong I had to seek help from my friends to figure out the issue but they didn't know.
                                So I just had to manage
                                But pls garena team I really need my account back
                                Please unban my ID
                                I have no other account and I don't have any money to build one
                                My uid:[protected]

                                Pls unban my ID garena team bcos I have not used any third party apps in that account pls garena please thats my only account.i know you guys will do it for me
                                Thanks Garena Love the work and the updates.
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                                  E
                                  Edith236
                                  from Hosur, Tamil Nadu
                                  Dec 23, 2023
                                  Resolved
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                                  Resolved

                                  Address: India
                                  Website: India

                                  Dear garena

                                  my free fire Facebook account has been suspended more then 1 years please recover my account garena plz i want my account back because i spent a lots money on my account
                                  I gave my account to my friend and he used hack plz unban my account garena...

                                  My uid : [protected]
                                  My id name : Ɗᴇᴇᴘᴢ⁷

                                  Thank you plz reply
                                  Dec 25, 2023
                                  Complaint marked as Resolved 
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                                    R
                                    R7backentertainment
                                    from Sheohar, Bihar
                                    Dec 22, 2023
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                                    Address: Madhopur chhata
                                    Website: Hack FREE FIRE account

                                    [protected] phone number [protected] uid ar gaming game name 16000 dimond toup monthly weekly
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                                      R
                                      Ryoshi
                                      Dec 21, 2023
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                                      Subject: Request for Unsuspending Free Fire ID

                                      Dear Garena Free Fire Support Team,

                                      I hope this message finds you well. I am writing to bring to your attention the suspension of my Free Fire ID, [[protected]]. I understand that there may have been a violation of the terms of service, and I sincerely apologize for any unintentional actions that may have led to this suspension.

                                      I would like to request a thorough review of my account and kindly ask for the opportunity to rectify any issues that may have caused the suspension. I assure you that I am committed to adhering to the game's policies and ensuring a fair and enjoyable gaming environment for all players.

                                      If there are specific reasons for the suspension, I would greatly appreciate any information or guidance you can provide to help me better understand and address the situation. I am more than willing to cooperate fully and take the necessary steps to comply with the game's rules and regulations.

                                      Thank you for your attention to this issue, and I look forward to your prompt response.

                                      Best regards,

                                      [Ryoshi]
                                      [[protected]]
                                      [[protected]@gmail.com]
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