Claimed

Garena Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 12273
Resolved
801
Unresolved
11472
Quick Links
Statistics
Share
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garena
Customer Service Contacts

Garena Phone Numbers

Phone
+65 6270 8100
5290
3920
View all Garena contacts

Garena Head Office Address

Galaxis Building, 1 Fusionopolis Place #17-10
Singapore
138522

Garena reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Md Shahazada Emon
Oct 29, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account hack

Address:Bangladesh, Meherpur, Kazipur
Website:Hello free fire team My id hacked I us aim bot in my id. please come my id. Uid - 101722620

Hello free fire team My id hacked I us aim bot in my id. please come my id. Uid[protected]

Address: Bangladesh, Meherpur, Kazipur

Website: Hallo free fire team My id hacked I us aim bot in my id. please 😭😭 come my id. Uid[protected]

Give my id to gmail my new [protected]@gmail.com

Server : Bangladesh

Hello free fire team
My id hacked I us aim...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
ا
الكنج
Oct 29, 2023
Report
Copy

My account has been blocked

Address:I don't know

Hello, my account has been banned because of a hack I did, and I am sorry for the inconvenience. Please solve the problem, and I hope with all my heart that you solve the problem and I will never do it again. I am sorry. ID[protected] 😥😣😭😭😭😭😢😿...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
ا
الكنج
Oct 29, 2023
Report
Copy

Id2549333130

Address:ID2549333130
Website:I don't know

Hello, my account has been banned because of a hack I did, and I am sorry for the inconvenience. Please solve the problem, and I hope with all my heart that you solve the problem and I will never do it again. I am sorry....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikash98
Oct 28, 2023
Report
Copy

Free fire I'd unsuspend

My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance.

This is my Humble Request to Free Fire Team To Unban My Account.
My uid-[protected]
In game name-BIKASHGod...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smandal254
Oct 28, 2023
Oct 28, 2023
This thread was updated on Oct 28, 2023
Report
Copy

I did not use Heck. Please return my account

Address:[email protected]

I did not use Heck. Please return my account.

Free Fire UID: [protected]

Game Name: smandalazent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harbhajan Preet
Oct 28, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hallo free fire team My id ban I us aim bot in my id. please unban my id. Uid -2517217989

Address:Himachal
Website:Hallo free fire team My id ban I us aim bot in my id. please 😭😭 unban my id. Uid -2517217989

Hallo free fire team
My id ban I us aim bot in my id.
please 😭😭 unban my id.
Uid -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
extrinsic
Oct 28, 2023
Report
Copy

Id got suspended

Dear free fire team.
Sir recently my free fire account have been suspended i actually do know why because i was playing fair. maybe accidentally or mistakenly i may have done anything wrong or against your rules. I'm apologizing for what i have done. So suspending my account permanently is not good for me as i am an old player i should deserve another chance. Kindly give me another chance so that i can play the game fairly.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikash98
Oct 27, 2023
Report
Copy

Free fire I'd unsuspend

My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance.

This is my Humble Request to Free Fire Team To Unban My Account.
My uid -[protected]
In game name-BIKASHGod...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S deu
Oct 27, 2023
Report
Copy

Account suspended

Address:Singapore

My dear garena,
I had reported that my account has been suspend but now I can't login my account through coustomer care to look my request
Id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Oct 27, 2023
Report
Copy

Free fire max

Address:1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
Website:1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

Hello sir Dear Garenafree fire, . please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[[protected]
]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd am also belong to a poor family please unban my free fire account please, please, AAAGG!

HOPE YOU UNBAN MY FREE FIRE ACCOUNT

"I LOVE FREE FIRE GIVE ME A...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Oct 27, 2023
Report
Copy

Free fire max

Address:1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

Hello sir Dear Garenafree fire, . please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[[protected]]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd am also belong to a poor family please unban my free fire account please, please, AAAGG!

HOPE YOU UNBAN MY FREE FIRE ACCOUNT

"I LOVE FREE FIRE GIVE ME A CHANCE"""br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adil m halli
Oct 27, 2023
Report
Copy

To unban my free fire account

Address:Singapore

My id is banned because of my mistake I am sorry garena please unban my id uid [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hey Shofiq SB
Oct 27, 2023
Report
Copy

Suspended my account

Address:[email protected]

Hello, Team Garena Free Fire,
With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.
Country :Bangladesh
Player Name:GNS...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hey Shofiq SB
Oct 27, 2023
Report
Copy

Suspended my account

Address:[email protected]

Hello, Team Garena Free Fire,
With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

Cuntry:Bangladesh
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govind waskela
Oct 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire id unban

Address:Vasali-3

Hello Garena,
Hello Sir, my name is Govind waskela. I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Govind waskela
Oct 27, 2023
Report
Copy

Free fire id unban

Address:Vasali-3

Hii garena i am Govind waskela and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ã
Ãløñê Løvèr
Oct 26, 2023
Report
Copy

Id suspend

Address:Sikkim india

My account was suspended..i using some hack config may it goes free fire against community .I I'm really sorry using hack config please give me back my suspended my account [protected] please give me my account back 🙏🙏🙏🙏🙏...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ꮇʀ᭄VIPUL
Oct 26, 2023
Report
Copy

Unsuspend I'd

Address:Anand, Gujarat, India

Hi garena freefire i am from india,
I am play freefire more than 2 year's, and my game level is 62 and 3500+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uzzal@
Oct 26, 2023
Report
Copy

Id Suspended without any reason

Address:Bangladesh, Barishal

Hi garena freefire i am from Bangladesh, I am play freefire more than 5 year's, and my game level is 74 and 23000+ likes, so i am talk to suspend my freefire account on 13 may 2023 on Night.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
FfMahendran K
Oct 26, 2023
Report
Copy

Unban my account

DEAR, GARENA I made a mistake please forgive me, I used third party hack on my account, I don't know that hack is on my device, it's all my mistake, and i didn't get any notice before suspend and after SUSPENDED my account I checked my device files and i notice that third party hack and i deleted that hack please forgive me and UNSUSPEND my free fire I'd sir, and i won't make any mistakes again. My id- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy