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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 13

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H
Hilimati Ibrahim
Jan 16, 2024
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Address: 12brue Chilindroni
Website: Garena.com

Hello, Team Garena Free Fire

With due respect and humble submission I would like to inform you that, My Free Fire Account was suspended when I was plaing the Game. I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am also sure that by Mistake you have suspended My Account for No Valid Reason. It's my only Free Fire Account Please help me to recover My Account. This is my Humble Request to Free Fire Team to Unban My Account.

Thank You, Team Garena Free Fire.
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    Arun7476
    Jan 15, 2024
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    Hello sir Dear Garenafree fire, .
    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    ""I LOVE FREE FIRE GIVE ME A CHANCE""
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    My I'd [protected]
    Jan 15, 2024
    Complaint marked as Resolved 
    Hello sir Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd [protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT
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      E
      Edith236
      from Hosur, Tamil Nadu
      Jan 15, 2024
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      Address: Singapore

      DEAR GARENA

      my Facebook free fire account got suspended 1 year ago the reason for my account ban is I gave my account to my friend he was a good player but he didn't have a good account so I gave my account to play but he used hack so my I'd got banned so i have tried to contact free fire support but whenever i try to sign in my Facebook account it shows 404 error i don't know what to do because I have spent more then 14, 000 in my account so bro can you please help me to recover my account please GARENA

      My UID – [protected]
      In-game Name - Ɗᴇᴇᴘᴢ⁷
      Level - 60
      Like - 3520
      Country – INDIA

      Plz reply GARENA
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        P
        Pavan kori ji
        from Sagar, Madhya Pradesh
        Jan 14, 2024
        Jan 22, 2024
        This thread was updated on Jan 22, 2024
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        Address: Singapore
        Website: ff.garena.com

        Jay shree ram !!!
        I play free fire from past 5 year but my id suspend in 2020 at that time my id level was 80 and 24000+ likes.
        I play lot of tournament and i'm a region player.
        I dont use any type of hack in my id but my friend use and because of my friend im suffer.
        I writing this message because i've hope that my id get unban because i love my id.
        I gave too much time in my id to become a esport player...
        Please unban my id...
        I sending message from past 2yr to unban my id but no action was taken...
        But still i have hope because its not my fault, im not use any hack in my id.
        Thats why i sending msg again and again to unban my id...
        And always thinking that one day my id get unban...
        Please understand me...
        There are abnormal with your account. It has been suspended.
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          S
          Satyam_Bhai
          Jan 14, 2024
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          Address: [email protected]

          Hello Free fire team
          Sir my free fire I'd Suspende Sir please meri I'd ko Sahi kar do Maine galti se Third party App load kiya mai eske liye 🙏छमा🙏 maag raha hu please
          I HOPE YOU UNBAN MY FREE FIRE ACCOUNT I LOVE FREE FIRE GIVE ME A CHANCE, GIVE ME A CHANCE. PROMISE I NEVER USED ANY THIRD_PARTY APPLICATION AND FILE. PLEASE UNSUSPEND... Free Fire id as soon as possible. Please unspended my id sir My Free fire I'd = [protected]
          My Free fire Name = ᵀᴳ᭄❤️ᴍᴀꜰɪa Sir please ThankuSoMuch😘😘

          Sir 3 saal ho gaye id ban huye tab se game khelane ka man nahi karta please sir give me one chance kasam Kha kar kahta hu fhir kabhi aisee galti nahi karunga
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            S
            Shipon Roy
            Jan 14, 2024
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            Dear Garena
            I am a Bangladeshi player, I have been playing the game for the past five years I don't know why my ID is banned As far as I know I have not used any hack, if necessary you can check my ID, I have not used any hack in the last 5 years, and will not do so in the future. I want you guys to give me a chanceDay so that I can get full refund on my ID.My request to you is to bring me the id and give me a chance so that this mistake doesn't happen again in future.
            My id : [protected]
            Id name : Iam s h i p o n

            Thank you
            Garena
            For support us
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              B
              BornGaming
              Jan 13, 2024
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              Address: Ottapalam

              [protected] this uid account should be banned then[protected] account leoArjun10 with this uid is enough for me
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                Address: Singapore

                Dear Garena
                Free Fire Team,

                I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free...
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                H
                Hariom 0445
                Jan 7, 2024
                Jan 8, 2024
                This thread was updated on Jan 8, 2024
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                Dear garena anti hack team
                My account suspend on 30.12.2023 at time 6:11. i am palying a long time but not use any kind of hacks or glitchs etc.
                Please check my account properly like headshot rate, kd is normal like all player etc
                UID- [protected]
                name - X HARI - 05
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                  M
                  My Character Id. (1114253728) My Accoun
                  Jan 7, 2024
                  Jan 7, 2024
                  This thread was updated on Jan 7, 2024
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                  Address: Naharpur
                  Website: Singapore place

                  Dear Garena,

                  Plz unbanned my I'd
                  Uid - [protected]
                  Name- ᴸᴼᴿᴰㅤRISHIㅤ⸙

                  Sorry for this mistake breaking rule
                  hua kya unban bhaii?
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                    C
                    chickoo1231
                    Jan 6, 2024
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                    Hello, i have been playing ff for 4 years but not played since one year. i have used some hacks about 8 months ago because i have been killed by hacker in ranked match so i decided to try and deleted the hack after one match but next day my id got banned. i have spent a huge amount of money in my account. i have also registered complaint in ff complaint website but my page got disappeared(not opening till now) . so its a humble request to unban my id..
                    UID- [protected]
                    username-- SOULD々OP
                    plz unban
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                      @
                      @shohid@08
                      Jan 6, 2024
                      Aug 14, 2024
                      This thread was updated on Aug 14, 2024
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                      Address: Bangladesh

                      Hello Garena,
                      Hello Sir, my name is SHOHID, I'm using free fire have been, my account has been suspended.

                      2 hour ago I'm playing a cs rank match... in that match I'm killed by a hacker(headshot hack).

                      But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next 1hour, I'm opening free fire but it's not responding. It will show my account is suspended.

                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ★彡$Ŧ✿$ҤØҤłÐ彡 my user ID is:[[[protected]])

                      Please give me my last chance... I Love Free Fire...
                      Please give me a last chance sir,

                      Nickname, ★彡$Ŧ✿$ҤØҤłÐ彡
                      user ID([[protected]])

                      Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏ðŸ�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺... iam say true🥺🥺🥺🥺, I love free fire😇 🔥
                      Dear Garena free fire team support
                      My account is suspended
                      So please unsuspend my account
                      By mistake I am use third party app in my phone
                      Please kindly unban my account
                      My UID – [protected]
                      In game Name -ɱᎥꜱꜱ᭄ᵖᵃʸᵃˡ
                      Country – INDIA
                      Thank you Garena free fire team support
                      Please kindly recover my account
                      My UID -[protected]
                      Please sir give me one chance please
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                        A
                        Abinowshriramu
                        Jan 5, 2024
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                        Uid:[protected]

                        I spen around 40, 000 rs in my account but you suspended for hacking, but really i didnt hack please give my account i spen 40, 000 rs in it so please give me
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                          S
                          sounava777
                          from Ranaghat, West Bengal
                          Jan 4, 2024
                          Jan 5, 2024
                          This thread was updated on Jan 5, 2024
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                          Address: Garena

                          Dear Team Garena,

                          My Free Fire ID [protected] with in-game name "SOUNAVA 100K" has been suspended on the date November 20, 2023 without any valid reason. I was informed by the customer service team (https://ffsupport.garena.com/hc/en-us) that I had been using hacks and it's confirmed. They mentioned that they have the information of about any cheats that I am using, but I am confident enough and I believe that there might be a small oversight from your side. Please do entertain this case and take my appeal for a human review.

                          I am committed to perpetually adhering to the rules and Free Fire's Fairplay Policy.

                          For more infomation, I am mentioning by devices' specifications and other software details to verify the authenticity of my devices.

                          Mobile Device:
                          iQOO 11 Pro 5G
                          RAM: 16GB
                          ROM: 256GB
                          Root Status: Non-rooted
                          Bootloader Lock Status: Locked (Never Unlocked)
                          Client: Free Fire
                          Installation Source: Google Play Store
                          Android Version: 14
                          Developer Options: Off (Never Turned On)
                          Google Play Store Certification Status: Certified
                          [No 3rd Party APKs ever installed on this device]

                          I hope that I was able to make my message clear to you and expect a response with the justified decision.
                          Thanks and regards,
                          Sounava Bhowmick
                          somehow there was a typo in the subject, it should be "ID unsuspension request along with human review". I apologise for any inconvenience.
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                            P
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                            Address: Galaxis Building, 1 Fusionopolis Place Place #17-10,
                            Website: Singapore - 138522

                            Plz unban my account
                            Uid- [protected]
                            Name - ᴸᴼᴿᴰㅤRISHIㅤ⸙
                            Sorry for mistake and braking rules
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                              M
                              My Character Id. (1114253728) My Accoun
                              Jan 4, 2024
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                              Address: Singapore
                              Website: Garena free fire

                              Dear garena

                              my free fire Facebook account has been suspended more then 1 years please recover my account garena plz i want my account back because i spent a lots money on my account
                              I gave my account to my friend and he used hack plz unban my account garena...

                              My Character Id. ([protected])

                              My Account Name. (ᴸᴼᴿᴰㅤRISHIㅤ⸙)

                              Thank You So Much❤️✅😔
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                                E
                                Edith236
                                from Hosur, Tamil Nadu
                                Jan 4, 2024
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                                Address: Singapore

                                DEAR GARENA

                                my Facebook free fire account got suspended 1 year ago the reason for my account ban is I gave my account to my friend he was a good player but he didn't have a good account so I gave my account to play but he used hack so my I'd got banned so i have tried to contact free fire support but whenever i try to sign in my Facebook account it shows 404 error i don't know what to do because I have spent more then 14, 000 in my account so bro can you please help me to recover my account please GARENA

                                My UID – [protected]
                                In-game Name - Ɗᴇᴇᴘᴢ⁷
                                Level - 60
                                Like - 3520
                                Country – INDIA

                                Plz reply GARENA
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                                  S
                                  Siam113
                                  Jan 3, 2024
                                  Jan 9, 2024
                                  This thread was updated on Jan 9, 2024
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                                  Sir I am an old free fire player. I have been playing games for a long time. But my id is banned without any reason. I got my ID out only for playing games on PC and mobile. I didn't use any hack. But still my ID got banned. I spent a lot of money behind this ID. So I request my ID to be unbanned. This is my gaming uid code :[protected]. Please sir unban my id.
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                                    P
                                    Pralhad Thapa
                                    Jan 3, 2024
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                                    Resolved

                                    Address: Itahari

                                    Hello sir, I'm from Nepal
                                    Every time i just telling you to change my account from indian server to Bangladesh server. I don't know why. Now we are facing a problem to play in indian server without VPN from Nepal but in other server like middle east and Singapore server we can play easily without VPN why?
                                    I will send 2 photo please check. And solve that problem. Once again please put my account from indian server to Bangladesh..
                                    Jan 25, 2024
                                    Complaint marked as Resolved 
                                    We can't play in indian server from Nepal. Now my main 66level account is in indian server. But in other server we can play from Nepal so why can't i play in indian server from Nepal? Please solve this problem uid:515117308 and if possible put this account in Bangladesh server.
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                                      Address: Singapore
                                      Website: Garena free fire

                                      Hello,

                                      TEAM FREE FIRE,

                                      I Have Not Done Anything Wrong And I'm
                                      Sure I Have Followed Your Rules Of
                                      Conduct And You Have Suspended My
                                      Account For Not Any Valid Reason Please
                                      Back My Account As Soon As Possible

                                      My Character Id. ([protected])

                                      My Account Name. (ᴸᴼᴿᴰㅤRISHIㅤ⸙)

                                      Thank You So Much❤️✅😔
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