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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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807
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Garena reviews & complaints page 13

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D
Derinacc
Dec 23, 2023
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Address: Singapore

Hello Garena Team l!
I'm here to complain about my free fire account being flagged mistakenly because I haven't done anything wrong at all.
I woke up this morning to play with my friends and immediately we finish I get banned.My account was already blacklisted but it wasn't banned I had no idea what was wrong I had to seek help from my friends to figure out the issue but they didn't know.
So I just had to manage
But pls garena team I really need my account back
Please unban my ID
I have no other account and I don't have any money to build one
My uid:[protected]

Pls unban my ID garena team bcos I have not used any third party apps in that account pls garena please thats my only account.i know you guys will do it for me
Thanks Garena Love the work and the updates.
+1 photos
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    E
    Edith236
    from Hosur, Tamil Nadu
    Dec 23, 2023
    Resolved
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    Resolved

    Address: India
    Website: India

    Dear garena

    my free fire Facebook account has been suspended more then 1 years please recover my account garena plz i want my account back because i spent a lots money on my account
    I gave my account to my friend and he used hack plz unban my account garena...

    My uid : [protected]
    My id name : Ɗᴇᴇᴘᴢ⁷

    Thank you plz reply
    Dec 25, 2023
    Complaint marked as Resolved 
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      R
      R7backentertainment
      from Sheohar, Bihar
      Dec 22, 2023
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      Address: Madhopur chhata
      Website: Hack FREE FIRE account

      [protected] phone number [protected] uid ar gaming game name 16000 dimond toup monthly weekly
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        R
        Ryoshi
        Dec 21, 2023
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        Subject: Request for Unsuspending Free Fire ID

        Dear Garena Free Fire Support Team,

        I hope this message finds you well. I am writing to bring to your attention the suspension of my Free Fire ID, [[protected]]. I understand that there may have been a violation of the terms of service, and I sincerely apologize for any unintentional actions that may have led to this suspension.

        I would like to request a thorough review of my account and kindly ask for the opportunity to rectify any issues that may have caused the suspension. I assure you that I am committed to adhering to the game's policies and ensuring a fair and enjoyable gaming environment for all players.

        If there are specific reasons for the suspension, I would greatly appreciate any information or guidance you can provide to help me better understand and address the situation. I am more than willing to cooperate fully and take the necessary steps to comply with the game's rules and regulations.

        Thank you for your attention to this issue, and I look forward to your prompt response.

        Best regards,

        [Ryoshi]
        [[protected]]
        [[protected]@gmail.com]
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          V
          Vishu978
          Dec 20, 2023
          Resolved
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          Resolved

          My account is suspend with any valid reason. I didn't use any kind of hack in whole 4 years but account has got suspended. I WANT AND REQUEST YOU TO UNBAN MY ACCOUNT ON GARENA FREE FIRE
          ACC. ID :[protected]
          Feb 1, 2024
          Complaint marked as Resolved 
          Unban my free fire ID:764929884
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            G
            Golusry
            Dec 17, 2023
            Jan 3, 2024
            This thread was updated on Jan 3, 2024
            Resolved
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            Resolved

            Dear Garena
            Free Fire Team,

            I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free Fire(Battle royale).1B=downloads.
            After every update, the team is solving glitches and bug.Also, the time changes, new new items and lunches which made game entertaining.In this way i am playing this game only even there are more game like Free Fire.But, one and only Free Fire Game became favourite to me.

            I am sure that the system detected my account use hacks.I think its done by mistake or by playing this craftland mod(xmodz likes).I had not used any hacks.Last time, i played XMODZ LIKES MOD craft land map ON the account.After playing it, my account got suspended after few hours.I really don't know if the playing this map is illegal on ff id.Free fire should delete this map, if really it suspended our account.To gain likes, i played only without any third party app uses.I don't uses any types of hack on my account.If i really made mistake by playing this map, i am sorry, i will not play this mod again to gain likes on future if i got unsuspend.Give me one chance dear team, I had struggled more on this id.I need my account to be reviewed and after review give me the access to login this account.

            My free fire account was suspended after gameplay Craftland mod named as (Xmodz likes).

            | Account information |

            My account was :
            Suspended on 15 DECEMBER 2023.(THIS WEEK).
            Game nickname:
            ✓RIKKOツꔪ
            Game UID:
            [protected]
            server:bangladesh

            I request the team for manual review and unsuspend my freefire account.
            I am very much sure that I have never used glitches and unwanted tools that makes the game unfair.I was not using any kind of hack or file, can you please unban my free fire account.So I am requesting the ff team to properly review my account and help me to get my suspended account back.I hope free fire team will review my account and give my account return by enabling my suspended game id again.

            Thank you so much...!!!
            Dec 17, 2023
            Complaint marked as Resolved 
            Dear Garena Free Fire Team, I am Playing Free Fire since 2 and half years.I always respect free fire terms and condition.This game is best than other battle royale game.This is my first battle royale game that i played.After free fire i had not played any types of other battle royale game.The running style, characters, events, emoji, etc.everything on the game is amazing.The most downloaded game on play store is Free Fire(Battle royale).1B=downloads. After every update, the team is solving glitches and bug.Also, the time changes, new new items and lunches which made game entertaining.In this way i am playing this game only even there are more game like Free Fire.But, one and only Free Fire Game became favourite to me. I am sure that the system detected my account use hacks.I think its done by mistake or by playing this craftland mod(xmodz likes).I had not used any hacks.Last time, i played XMODZ LIKES MOD craft land map ON the account.After playing it, my account got suspended after few hours.I really don't know if the playing this map is illegal on ff id.Free fire should delete this map, if really it suspended our account.To gain likes, i played only without any third party app uses.I don't uses any types of hack on my account.If i really made mistake by playing this map, i am sorry, i will not play this mod again to gain likes on future if i got unsuspend.Give me one chance dear team, I had struggled more on this id.I need my account to be reviewed and after review give me the access to login this account. My free fire account was suspended after gameplay Craftland mod named as (Xmodz likes). | Account information | My account was : Suspended on 15 DECEMBER 2023.(THIS WEEK). Game nickname: ✓RIKKOツꔪ Game UID: 3204279322 server:bangladesh I request the team for manual review and unsuspend my freefire account. I am very much sure that I have never used glitches and unwanted tools that makes the game unfair.I was not using any kind of hack or file, can you please unban my free fire account.So I am requesting the ff team to properly review my account and help me to get my suspended account back.I hope free fire team will review my account and give my account return by enabling my suspended game id again. Thank you so much...!!!
            dear sir/
            Many of my hobby Free Fire IDs have been suspended.I am looking for my mistake, very big mistake, but it would have been better to give me a chance, if they had warned me first by suspending my ID for 5/10 days, I would not have made this mistake again, but it was done to me. No, my ID has been permanently suspended directly.
            I had a very big id, I am a very old player, please give me a chance, I would be very happy to start playing free fire again,
            Please see my request Free Fire Bangladesh Moderator sir, and make my ID refundable.
            Game i di name: DON SHU
            Player uid, [protected]
            Level: 71
            Suspend: 1 year
            😭😭😭🙏🙏🙏🙏🙏🙏
            Shahariare Jihad Yamun's reply, Dec 24, 2023
            dear sir/
            Many of my hobby Free Fire IDs have been suspended.I am looking for my mistake, very big mistake, but it would have been better to give me a chance, if they had warned me first by suspending my ID for 5/10 days, I would not have made this mistake again, but it was done to me. No, my ID has been permanently suspended directly.
            I had a very big id, I am a very old player, please give me a chance, I would be very happy to start playing free fire again,
            Please see my request Free Fire Bangladesh Moderator sir, and make my ID refundable.
            Game i di name: DON SHU
            Player uid, 1660970725
            Level: 71
            Suspend: 1 year
            AllComplaintsComments
            Posting summary
            Garena - Id support suspended without any uses of hack
            11 minutes ago
            99 days ago

            Id support suspended without any uses of hack - Comment #4133329 - Image #0
            Dear garena

            my free fire Google account has been suspended more then 6 months please recover my account garena plz i want my account back because i spent a lots money on my account
            I gave my account to my friend and he used hack plz unban my account garena...

            My uid : [protected]
            My id name : .꧁▪ᏒคᎥຮтαʀ࿐×

            Id support suspended without any uses of hack - Comment #4133567 - Image #0
            Dear Garena Team I am a free fire player. Iam 13+years old.and i've been playing free fire for three and a half years. But the gameplay i used to play with free fire id has now been suspended.my free fire id was created with a Facebook account.
            But without my permission a hacker hacker my Facebook id then logged in free fire and used head shot hack. maybe that's why my free fire id has been suspended.
            My sincere request to you. Garina Team.
            Please unsuspended my free fire              &n...
            My uid number     [protected]           &nb... My game name    ‖ꜰꜰ‖Aᴋʜɪʟ✯         &...
                         &n... Thank you  garenateam

            Id support suspended without any uses of hack - Comment #4133902 - Image #0
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              M
              Madhan.M
              from Chennai, Tamil Nadu
              Dec 17, 2023
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              Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
              Website: ff.garena.com/en

              Dear Garena free fire team support My account is suspended because by mistake I am using the FF tool on my account

              So please unsuspend my account I spent lots of money on my account and I promise I never use any third-party app in the future.

              Please kindly unban my account

              My UID-[protected]

              In-game Name-TᴏᳵᎥᴄ╰⁔╯மதன்

              Level-57

              Like-1276

              Country - INDIA

              Thank you Garena free fire team support Please kindly recover my account
              +1 photos
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                .Avi.
                Dec 16, 2023
                Dec 21, 2023
                This thread was updated on Dec 21, 2023
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                Address: Gournadi, Barisal, Bangladesh

                Hi garena freefire i am from Bangladesh, I am play freefire more than 5 year's, and my game level is 74 and 22000+ likes, so i am talk to suspend my freefire account on 14 May on Morning.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name= .ABHI.
                +3 photos
                Hi Garena Free Fire Team. Sir my account suspended, my side problem, there was a problem on my side, hackers were coming, I had a friend of Free Fire Max, he asked for Maya, I gave such an ID password, he put a glitch in my account, Garena Free Fire ID suspended. Please sir unblock my id unban sir please sir once give me a chance then after today i will not give eid to anyone please sir uid.[protected]

                Free Fire Id Suspended - Comment #4133053 - Image #0
                Free Fire Id Suspended - Comment #4133053 - Image #1
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                  10 pro
                  Dec 16, 2023
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                  Address: Singaporean, #03-20 Galaxis, 1 Fusionopolis PI, Singapore
                  Website: ff.garena.com

                  Garena — requesting my free fire suspended account

                  Hii garena i am GM_KISHOR and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2023 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my free fire name is GM_KISHOR and my UID[protected] thank you
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                    M
                    Mizanur2272
                    Dec 16, 2023
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                    Address: [email protected]
                    Website: Garena help Center

                    My ID has been declared, I did not use any hack, why has my ID been declared, please unclaim my ID
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                      V
                      V.Suryaprakash
                      Dec 16, 2023
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                      [Hello],
                      [TEAM FREE FIRE]
                      I have not anything wrong and I am sure I have followed
                      your rules of conduct and you
                      have
                      suspended free fire all players account
                      for not any
                      valid reason please back all players
                      account as soon a
                      possible all players account unsuspended
                      please

                      Request,
                      My free Fire UID : [protected]
                      My Free Fire Name : VSPK Boss
                      My Free Fire Level : 65
                      My Free Fire Like : 7345
                      Best Collection.

                      I am not illegal activity please
                      unsuspended my free fire account, I Love this Free Fire Team.
                      +1 photos
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                        A
                        Alarm khan
                        from Budaun, Uttar Pradesh
                        Dec 15, 2023
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                        Address: Uttar pradesh

                        Dear Garena Team,

                        I am a free fire player, I am 13+ years old. And I've been playing Free Fire for two and a half years. But the gameplay I used to play with Free Fire ID has now been suspended. My Free Fire ID was created with a Facebook account.

                        But without my permission a hacker hacked my Facebook ID then logged in free fire and used head shot hack. Maybe that's why my free fire id has been suspended.

                        My sincere request to you, Garina Team, Please unsuspended my free fire id.

                        My Free Fire id-[protected]

                        Game Name- V scary dad

                        Thank You Garena Team
                        +1 photos
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                          A
                          Alarm khan
                          from Budaun, Uttar Pradesh
                          Dec 15, 2023
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                          Address: Utter Pradesh, Budaun, Uttar Pradesh

                          My Account is suspended due to using headshot hack, im feeling regret and now I will never use any kind of hack please unban my id no. [protected].
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                            Dec 14, 2023
                            Resolved
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                            Resolved

                            Address: [email protected]

                            My id been suspended...please recover my id, , 34179636.this one time permissions allow, I am respect your terms and condition.
                            +1 photos
                            Dec 14, 2023
                            Complaint marked as Resolved 
                            [email protected] (6383928704)
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                              Dec 14, 2023
                              Resolved
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                              Resolved

                              Address: [email protected]

                              Hi garena freefire i am from india,
                              I am play freefire more than 2 year's, and my game level is 56 and 2335+ likes, so i am talk to suspend my freefire account But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire very big network problem my 2gp ram mobile in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game
                              +1 photos
                              Dec 14, 2023
                              Complaint marked as Resolved 
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                                .Avi.
                                Dec 13, 2023
                                Jan 21, 2024
                                This thread was updated on Jan 21, 2024
                                Resolved
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                                Resolved

                                Address: Gournadi, Barisal, Bangladesh

                                Hello sir,
                                I am Uzzal Sarker.
                                My game name is .ABHI.
                                Account UID number is:[protected]
                                I am playing free fire game past 5 years.
                                Recently someone hacked my Facebook ID on 13 may 2023. That's why i losed my game account control. After hacked my Facebook ID i Don't know what happened with my game id. Recent i recovered my Facebook ID and tried to login my game but i Have seen some notification on game, which is i Have add in attachment please take a look. That, it has been suspended. You Trust me please and check my all information..I have a own 4 level Guild in my ID. Please please Garena team..I love free Fire. I can't play any games now. Please Help me. My Heart Free Fire..I miss my id.
                                My device name is Redmi note 10S.
                                OS version Android 13.
                                my humble request to you, please give my game ID back. so i can enjoy game with my friends and family.
                                +3 photos
                                Dec 14, 2023
                                Complaint marked as Resolved 
                                Jan 21, 2024
                                Updated by .Avi.
                                I asked you for one last chance but didn't get any good answer. Please, Return my id.
                                I've been playing Free Fire for 5 years. A hacker hacked my facebook id and Maybe he/she playing with some hack. I later returned the ID. You can check the device. I'm telling the truth. But the gameplay I used to play with Free Fire ID has now been suspended. My Free Fire ID was created with a Facebook account. Maybe that's why my free fire id has been suspended.
                                My sincere request to you, Garina Team, Please unsuspended my free fire id.
                                My Free Fire id[protected]
                                Game Name- . ABHI.
                                Thank You Garena Team
                                Hi Garena Team

                                I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                Free Fire ID: [protected]
                                Free Fire Username: ¹ㅤPㅤAIㅤNㅤᴸᴹᵀ

                                Thanks
                                Jt

                                Free Fire account Suspended - Comment #4132805 - Image #0
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                                  Dec 13, 2023
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                                  Hello Free Fire Team, My ID [protected] Blocked, I just used a glitch in my ID. Please unblock my identity. ID [protected]
                                  +1 photos
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                                    Dec 13, 2023
                                    Resolved
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                                    Resolved

                                    Hello Dear Free Fire Team,

                                    My ID was suspended
                                    when I was playing
                                    the free fire game
                                    I have not done anything wrong
                                    and against your rules.
                                    I am sure that I have followed
                                    your rules of conduct and I am sure
                                    that by mistake
                                    you have suspended my account
                                    for no valid reason. Please review my account and unban my ID.

                                    Player UID –[protected]

                                    PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID 1 YEAR LATERTHIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

                                    THANK YOU
                                    +1 photos
                                    Dec 14, 2023
                                    Complaint marked as Resolved 
                                    My id been suspended...please recover my id, , 34179636.this one time permissions allow, I am respect your terms and condition.
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                                      Dec 13, 2023
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                                      Address: [email protected]

                                      Hello Dear Free Fire Team,

                                      My ID was suspended
                                      when I was playing
                                      the free fire game
                                      I have not done anything wrong
                                      and against your rules.
                                      I am sure that I have followed
                                      your rules of conduct and I am sure
                                      that by mistake
                                      you have suspended my account
                                      for no valid reason. Please review my account and unban my ID.

                                      Player UID –[protected]

                                      PLEASE REVIEW MY ACCOUNT, 1year later AGAIN AND AGAIN, MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

                                      THANK YOU
                                      +1 photos
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                                        D
                                        Drëam Böy Säfin
                                        Dec 13, 2023
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                                        Address: Baluadanga,Dinajpure

                                        We nedd free fire warning for free fire account band. Garena you cannot band id permanent.first you nedd to give us a warning. Then second time you have band our id permanently. This is very important for free fire game.if you run this people never use hack.
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