Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12387
Resolved
811
Unresolved
11576
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Masterxxve
Apr 26, 2024
Report
Copy

I am a regular player of free fire and supporting this game from last 4 years,

I request you to review my ID and account and please unban my l'd so that I will continue to play the game.There no reasons to ban my account.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dhananjay Sadhu Kumbhar
    Apr 23, 2024
    Report
    Copy

    Hi, my free fire max ID is suspended. There was not my mistake at all. My UID is[protected]. My User name is ꧁☯ᖫĐれ₳Ɲü7࿐☯꧂. So please help me recover my account.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      ignt
      Apr 22, 2024
      Report
      Copy

      Dear garena,
      My account was hacked by someone and they used some hack and it got banned.
      Somehow I got my Google account back and it was banned. Please garena I humbly request you that please unban my account please.

      UID:[protected]
      In game name: IGNT_ADIL
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aminuri
        Apr 22, 2024
        Report
        Copy

        Address: Indonesia

        I did not use any kind of hack.
        And did not use any kind of hacking application.
        I have been playing free fire games for the last three years and I have never any hacks on this ID.
        I haven’t even used any hacks or files on this mobile device so fsr i have done gameplay on my own skills.
        Maybe for some technical reason my game ID may br banned.
        Please help me get my ID back.
        I can provide any kind of proof to get my game ID back.
        please help Garena please
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shivam0033
          Apr 22, 2024
          Report
          Copy

          Please garena unsuspend my id it is a humble request I will follow all the rules and guidelines from now please garena this account is very precious to me
          Please garena
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sudeera815
            Apr 21, 2024
            Apr 21, 2024
            This thread was updated on Apr 21, 2024
            Report
            Copy

            Address: Dambulla

            My account has been inactive for two years. Because of my fault. Can I return my account now sir? I have been waiting for two years. I am not doing anything wrong, please sir give me the account.
            Apr 21, 2024
            Updated by sudeera815
            My account has been inactive for two years. Because of my fault. Can I return my account now sir? I have been waiting for two years. I am not doing anything wrong, please sir give me the account
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vids Flix
              Apr 20, 2024
              Report
              Copy

              Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522
              Website: com.garena.ff

              Hi garena freefire i am from india,
              I am play freefire more than 4 year's, and my game level is 63 and 2000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=Mr.Nishant, server= India
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vishal223344
                from Aurangabad, Maharashtra
                Apr 20, 2024
                Report
                Copy

                Game starting problem

                Address: FUSIONOPOLIS PLACE, #17-10, GALAXIS, Singapore 138522.
                Website: ffsupport.garena.com

                This Team Contains Suspicious Player (s) Under Investigation. Unable To Join This Team | Free Fire Problem

                Dear Free Fire Team...

                when i go to training ground then 1/2 Players are coming and when I am going to join the group then Showing this team contains suspicious player(s) under investigation. unable to join this team at this time Sir i have not use any hack or i didn't play with any hacker. Then why i have...
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy
                K
                Kumar51111
                from Patna, Bihar
                Apr 19, 2024
                Apr 19, 2024
                This thread was updated on Apr 19, 2024
                Report
                Copy

                Address: Fatehpur raghopur

                My dear sar plzz mere id been hi😭😭😭😭me free fire se pyar krta hu plzzz mere I'd unbeen kradijiye plzzz
                [protected]
                Apr 19, 2024
                Updated by Kumar51111
                Sar plzzz mere I'd been hi plzzz unbeen krdijiye me maar junga sar iske jimdari free fire wale honge plzzz sar meine bahut paisa lagya hu sar.
                😭😭😭😭😭😭😭😭
                Sar meine I'd hack use Kiya tha
                But ab nhi krunga sar
                Plzzz ek baar mauka dijiye
                Uid [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mk Kutubuddin
                  Apr 19, 2024
                  Apr 15, 2024
                  This thread was updated on Apr 15, 2024
                  Report
                  Copy

                  Address: Sigapor

                  BAN ID RECOVER

                  Hi Free Fire Team,

                  "There are abnormal activities with your account. it has been suspended"

                  I top up a lot of diamonds in my free fire id, i buy diamonds in every event i spend all events diamond. I have only one ID, it is my favorite ID. Please

                  Unsuspend my free fire id. My Free Fire Id Information below:

                  In game Name:ᴵᴹˣᴿᴰムᴊɪsᴀɴⓋ

                  My UID:[protected]

                  My Id Level71

                  PIZ RECOVER MY ID AS SOON AS POSSIBLE💗💗💗💗💗💗💗💗💗

                  🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shivamdudhe5
                    from Yavatmal, Maharashtra
                    Apr 18, 2024
                    Report
                    Copy

                    Address: Yavtamal, Maharashtra, India

                    Hi Garena Team I would like to put an unban request about my Free Fire max account, which has been recently banned for no reason in 𝙤𝙗44 update. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.
                    free fire I'd : [protected]
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Alamin Badsha
                      Apr 17, 2024
                      Report
                      Copy

                      Address: Uiuberi
                      Website: Unban

                      Hi Garena Team

                      I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                      Free Fire ID: [protected]
                      Free Fire Username:ᴠɪᴘ☂Ꭺʟᴀᴍɪɴ࿐

                      Thanks
                      Your Name
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Roseyt
                        from Vellore, Tamil Nadu
                        Apr 17, 2024
                        Report
                        Copy

                        Address: Singapore

                        Hello Garena,

                        I am a regular player of free fire and supporting this game from last 3 years,

                        I request you to review my ID and account and please unban my l'd so that I will continue to play the game.There no reasons to ban my account.

                        My UID - [protected]

                        Server - india

                        Player Name - rosemilkros

                        My EMAIL ADRESS - srinivasan [protected]@gmail.com...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Apr 14, 2024
                          Report
                          Copy

                          Address: Panzgam Pulwama پنزگام پلوامہ

                          Hi garena freefire i am from india,
                          I am play freefire more than 4year's, and my game level is 70 and 19000+ likes, so i am talk to suspend my freefire account on 3rd april on evening 2023.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected] ], game name=superman
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ariziogkas
                            Apr 14, 2024
                            Report
                            Copy

                            Address: Greece zante
                            Website: Garena free fire

                            Please my id have blacklist 7 days now I don’t have cheat or hacking please remove it
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manii Shankar
                              Apr 12, 2024
                              Report
                              Copy

                              My Free Fire ID was banned some time ago which I recently found out about.

                              I have followed all the rules and regulations of Garena Free Fire. I have never used any hack tool or app with this ID "[protected]" and have not given access to anyone to my ID, yet my ID has been banned, which has caused me a lot of grief.

                              Please re-check my ID as I have not used any illegal tools or activities with this ID.

                              My Free Fire account has been banned, and I believe it was a mistake. Please review my account and unban it as soon as possible. Thank you
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhanam4321
                                Apr 11, 2024
                                Report
                                Copy

                                Address: Singapore

                                Hi garena freefire i am from india,
                                I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=adeera
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pari123@
                                  from Kolkata, West Bengal
                                  Apr 10, 2024
                                  Report
                                  Copy

                                  Address: West Bengal, murshidabad

                                  Dear Garena free fire team support

                                  My account is suspended

                                  So please unsuspend my account

                                  By mistake I am use third party app in my phone

                                  Please kindly unban my account

                                  My UID.[protected]

                                  In game Name - Miss, , Rimi,

                                  Level-76

                                  Like-20000+

                                  Country - INDIA

                                  Thank you Garena free fire team support

                                  Please kindly recover my account

                                  My UID[protected]

                                  Please sir give me one chance please
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sarim01
                                    from Ghaziabad, Uttar Pradesh
                                    Apr 10, 2024
                                    Report
                                    Copy

                                    Address: India

                                    Hello,

                                    TEAM FREE FIRE INDIA,

                                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                                    This is my Humble Request to Free Fire Team To Unban My Account.

                                    Player Name :- dnd༒şarim༒ƒƒ

                                    ID:- [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      JOD ARYAN
                                      Apr 8, 2024
                                      Report
                                      Copy

                                      Address: India mh

                                      In new ring event I lost my 2000diamond but not recieve any legendary skin in 200 spin please help me my uid to[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit