Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pari123@
from Kolkata, West Bengal
Apr 10, 2024
Report
Copy

Address: West Bengal, murshidabad

Dear Garena free fire team support

My account is suspended

So please unsuspend my account

By mistake I am use third party app in my phone

Please kindly unban my account

My UID.[protected]

In game Name - Miss, , Rimi,

Level-76

Like-20000+

Country - INDIA

Thank you Garena free fire team support

Please kindly recover my account

My UID[protected]

Please sir give me one chance please
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sarim01
    from Ghaziabad, Uttar Pradesh
    Apr 10, 2024
    Report
    Copy

    Address: India

    Hello,

    TEAM FREE FIRE INDIA,

    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

    This is my Humble Request to Free Fire Team To Unban My Account.

    Player Name :- dnd༒şarim༒ƒƒ

    ID:- [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      JOD ARYAN
      Apr 8, 2024
      Report
      Copy

      Address: India mh

      In new ring event I lost my 2000diamond but not recieve any legendary skin in 200 spin please help me my uid to[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Billustad
        Apr 7, 2024
        Apr 8, 2024
        This thread was updated on Apr 8, 2024
        Report
        Copy

        Address: Garena Online Private Limited provides gaming software solution. ... ADDRESS. 1 Fusionopolis Place No 17-10, Galaxis Singapore, 138522 SINGAPORE

        Dear garena i am facing some technical issue in
        my game id please solve it, and i am surely telling
        you that i will play only fair gameplay please help me.
        Please please
        thank you

        uid name - ◥᭄ՏᎻᎪᎻᏃᎪᎠᎪ࿐
        uid number - [protected]
        Apr 08, 2024
        Updated by Billustad
        it's Been Since a month i am able to play only lone wolf mode..
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suyash18
          from Nashik, Maharashtra
          Apr 7, 2024
          Apr 7, 2024
          This thread was updated on Apr 7, 2024
          Resolved
          Report
          Copy
          Resolved

          Address: 27-A Kh. No. 139/12 First Floor, Jai Vihar Block-E Najafgarh, Delhi South West Delhi, India, 110043

          F[censored]id [protected]

          My ID was suspended when was playing the Game, I Haven't Done Anything wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That My Mistake You Have suspended My Account For No Valid Reason, You can check My KD headshot rate

          l Am Normal player, please check once my account

          Sir please help me
          Apr 7, 2024
          Complaint marked as Resolved 
          I did not used any hack I played this game fairly
          Apr 07, 2024
          Updated by Suyash18
          Please
          Apr 07, 2024
          Updated by Suyash18
          Please sir unban my id
          Apr 07, 2024
          Updated by Suyash18
          I spended money in this id
          Apr 07, 2024
          Updated by Suyash18
          Uid [protected]
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SG T4D
            Apr 5, 2024
            Apr 15, 2024
            This thread was updated on Apr 15, 2024
            Resolved
            Report
            Copy
            Resolved

            My FreeFire Account was banned

            Address: kandy
            Website: garena free fire

            Hello Garena,

            I am a regular player of free fire and supporting this game from last 3 years,

            I request you to review my ID and account and please unban my l'd so that I will continue to play the game.There no reasons to ban my account.

            My UID - [protected]

            Server - Singepore

            Player Name - SG/T4D

            My EMAIL ADRESS - [protected]@gmail.com...
            Helpful
            4 other people found this review helpful
            4 found this helpful
            Write a comment
            Report
            Copy
            R
            Rehan mansuri
            Apr 3, 2024
            Report
            Copy

            Address: 1 Fusionopolis Pl, #5 10, Singapore

            Dear garena team
            I am free fire player, and I didn’t do any mistake,
            my id got banned, and I am playing free fire since 5 years,
            I have other id besides this, which is not my id suspended, ,
            I didn’t do any mistake,
            if I have My Mistake
            please recover my ID, I will give you my full details below.

            My sincere request to you. Garena team.
            Please unsupended my free fire i’d
            My free fire id:[protected]
            Game name:FREE FIRE MAX
            gmail : [protected]@gmail.com
            Plese garena team give me one chance.Plese do unsupend my account or i’d.
            Thank you garena team❤️
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rehan mansuri
              Apr 3, 2024
              Report
              Copy

              Address: 1 Fusionopolis Pl, #5 10, Singapore
              Website: ff.garena.com/en

              I only play free fire not free fire max because my free fire max is too much laging, so I download free fire from Google, after some days garena free fire suspende my account, first they have to inform players to delete the application but they don't inform me and I got suspended, I request garena free fire that this is the only game I like to play[protected] this is my I'd please unsuspend, help me consumer complaints🥺
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Invalid
                from Dindigul, Tamil Nadu
                Mar 30, 2024
                Report
                Copy

                Dear Garena,
                My id was suspended before 3 years but I never used hack or glitch files.i think it is because of a hacker with whom I connected in automatch one day in clash squad Bermuda.I toped up 10000+ rupees in diamonds and events.Please unban my id I never used hack.Give me another chance

                UID:[protected]
                Name:Srn Venu
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Invalid
                  from Dindigul, Tamil Nadu
                  Mar 30, 2024
                  Report
                  Copy

                  Dear Garena,
                  My id was suspended before 3 years but I never used hack or glitch files.i think it is because of a hacker with whom I connected in automatch one day in clash squad Bermuda.I toped up 10000+ rupees in diamonds and events.Please unban my id I never used hack.Give me another chance

                  UID:[protected]
                  Name:Srn Venu
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    alok36765
                    from Modinagar, Uttar Pradesh
                    Mar 28, 2024
                    Apr 22, 2024
                    This thread was updated on Apr 22, 2024
                    Report
                    Copy

                    Address: Singapore

                    Dear Free fire Max support team,
                    My in- game username is ꜱʜɪᴠㅤꜱʜᴀʀᴍᴀ and UID is[protected].
                    I recently received a blacklisted notice on my account. I have invested both time and resources into building my profile and have always strive to play the game, adhering to the community guidelines .
                    I have mailed you all things what was happen with my account.
                    Sincerely,
                    IN-GAME NAME :- ꜱʜɪᴠㅤꜱʜᴀʀᴍᴀ
                    UID :[protected]
                    Hello Team,
                    hope you are well. but i am not well. my hobby free fire id is blacklisted i cant say exactly why this happened maybe i have some mistake due to which my id is blacklisted then my humble request to sir please unblock my id to give
                    I'd: [protected]
                    ...Description

                    Dear Free Fire Team...

                    when i go to training ground then 1/2 Players are coming and when I am going to join the group then Showing this team contains suspicious player(s) under investigation. unable to join this team at this time Sir i have not use any hack or i didn't play with any hacker. Then why i have to face so many problems.

                    i request you Please Solved This Problem.

                    My UID-[protected]

                    nick name-༆ʀᴅxâ“‚× oʏɴᴀʟ࿐

                    Thank You
                    Description

                    Dear Free Fire Team...

                    when i go to training ground then 1/2 Players are coming and when I am going to join the group then Showing this team contains suspicious player(s) under investigation. unable to join this team at this time Sir i have not use any hack or i didn't play with any hacker. Then why i have to face so many problems.

                    i request you Please Solved This Problem.

                    My UID-[protected]

                    nick name-༆ʀᴅxâ“‚× oʏɴᴀʟ࿐

                    Thank You
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pradeepprity
                      from Kushinagar, Uttar Pradesh
                      Mar 26, 2024
                      Report
                      Copy

                      There are abnormal activities with your account.it has been suspended

                      Address: Benduaar Ahiroli bazar kushinagar

                      There are abnormal activities with your account.it has been suspended

                      I want to recover my abnormal activities account
                      My uid[protected]
                      My username Sc_Rสvสn1

                      Please solve my problem...
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy
                      D
                      Dcjncf
                      from Mumbai, Maharashtra
                      Mar 24, 2024
                      Report
                      Copy

                      Please guild war ka timing change Kar do kyon ki Mai 8:00 bajhe se 11:00 bajhe Tak khelta hun or guild war nahi khel pata mera man bhaout hota hai but khel nahi pata or hangar mein ek vending machine add Kar do mujhe bhaout dur Jana padta hai baki this is the world best game
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        1
                        12Tiger
                        from Patna, Bihar
                        Mar 23, 2024
                        Report
                        Copy

                        I am not use any hack my friends use hack.
                        I don't know they are using hack.
                        Please unsuspend my I'd please i am requesting for 3 years please unsuspend my I'd [protected] please 🥺🥺🥺🥺 please this is last hope for I'd unsuspend please garena.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bitu90990
                          Mar 21, 2024
                          Report
                          Copy

                          Hi garena freefire i am from india,
                          I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=RD SHADOW
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bitu90990
                            Mar 21, 2024
                            Report
                            Copy

                            Hi garena freefire i am from india,
                            I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=RDCHYDRA
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Mar 18, 2024
                              Mar 18, 2024
                              This thread was updated on Mar 18, 2024
                              Report
                              Copy

                              Please my account unlock please 😭😭😭😭 please
                              Mar 18, 2024
                              Updated by [email protected]
                              My account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please my account unlock please 66666666
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mr sakib
                                from Jaunpur, Uttar Pradesh
                                Mar 17, 2024
                                May 25, 2024
                                This thread was updated on May 25, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                Account issue

                                Address: [email protected]

                                Dear free fire Max support team, My in-game username is RDლ⁠(SAKIB乁⁠and UID is [protected]
                                I recently received a ban notice on my account.I have invested both time and resources into building my profile and have always strive to play the game, adhering To the community guidelines.
                                Sincerely
                                INGAME NAME. RDლ⁠(SAKIB乁â
                                UID [protected]...
                                Helpful
                                7 other people found this review helpful
                                7 found this helpful
                                1 Comment
                                Report
                                Copy
                                T
                                TANBER
                                Mar 17, 2024
                                Mar 17, 2024
                                This thread was updated on Mar 17, 2024
                                Report
                                Copy

                                Address: Bangladesh.. Sylhet

                                Plz give me just one chance my free fire id unban.. Uid :[protected]...name:olodtanber..plz Garena free fire team check my massage plz my id unban
                                Mar 17, 2024
                                Updated by TANBER
                                Plz give me just one chance my free fire id unban.. Uid :[protected]...name:olodtanber..plz Garena free fire team check my massage plz my id unban
                                Mar 17, 2024
                                Updated by TANBER
                                Plz held me give me just one chance my free fire id unban.. Uid :[protected]...name:olodtanber..plz check my massage plz my id unban
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jayakumar24
                                  from Kallakurichi, Tamil Nadu
                                  Mar 15, 2024
                                  Report
                                  Copy

                                  Address: Tamil nadu

                                  Uid [protected] I'd was suspended please come my I'd
                                  My friend login id cheating iam not cheating I am playing 3 years please I'd unsuspend
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit