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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 556

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H
Hari Krishna Naidu
Sep 29, 2021
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Please sir ban this account
Garena customer support has been notified about the posted complaint.
Sep 29, 2021
Updated by Hari Krishna Naidu
[protected] please sir ban this account hacker I'd this account
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    K
    Kosti gurgvulu Kosti gurgvulu
    Sep 29, 2021
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    My gust acount will be gone normaly
    Garena customer support has been notified about the posted complaint.
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      B
      Bahduh Syiem
      from Nongpoh, Meghalaya
      Sep 28, 2021
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      My account has been broken role and restriction It's has been suspended. So please unbanded my I'd[protected]
      Garena customer support has been notified about the posted complaint.
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        K
        Kannan@123
        Sep 27, 2021
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        Address: No 1 small street ammoor ,632501

        Hi team,

        I am kannna ff player id[protected].
        Game name : professor
        My gmail id : [protected]@gmail.com

        Today i pay 190 rs special airdrop.

        But its not received... Payment cancelled.

        Please return my money ASAP.

        This issue is many more 10 time please check this issue ASAP.
        Garena customer support has been notified about the posted complaint.
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          I
          Iresha Madushani
          Sep 27, 2021
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          Address: 535/6 pubudu gama kospalawinna rathnapura
          Website: Fecbook

          Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
          I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir
          Garena customer support has been notified about the posted complaint.
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            S
            Shivamsan
            from Varanasi, Uttar Pradesh
            Sep 26, 2021
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            Address: Singapore

            Please receive my game item
            Garena customer support has been notified about the posted complaint.
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              H
              Hero3000gear
              from Alibag, Maharashtra
              Sep 26, 2021
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              Hi garena I get the top up of special drop of 10ruppe for 300 diamonds but I dident get the rewards like sensi tig and josif please try to giv it to me
              Garena customer support has been notified about the posted complaint.
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                À
                அருள் அமரன்
                Sep 24, 2021
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                Address: Thanjavur dt, peravurani tk,athani post.614630

                Free fire I'd huaking compiled raised...in costumer Id:[protected]... long in not working please help me
                Garena customer support has been notified about the posted complaint.
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                  P
                  Pankaj Bordoloi
                  Sep 24, 2021
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                  Address: Assam

                  Dear free fire team,

                  My free fire account is banned
                  Without any reason.I have invested lost of money in my free fire account.My free fire account is too important to me please do recover my facebook account please.I am giving all my account details please check them kindly.

                  Fb name :- Pankaj Bordoloi

                  Free fire Uid :-[protected]

                  Game name :- ★ʀᴀɴᴊɪᴛ♡ᴀsᴍ ❤️
                  Garena customer support has been notified about the posted complaint.
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                    I
                    Insight - Inshort
                    Sep 23, 2021
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                    Address: Barnarayan, jatrapur, sonamura, sepahijala, Tripura

                    Earlier today I made a purchase 1 month mambership in free fire game at 599 rupee, money deducted but mambership not yet active in the app.
                    Garena customer support has been notified about the posted complaint.
                    Oky
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                      S
                      Surya Sridhar
                      Sep 23, 2021
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                      I have purchased rs 29 on dated[protected], bu i hae not received my Diamonds my Played ID is[protected]
                      Garena customer support has been notified about the posted complaint.
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                        K
                        Karina Siyag Bishnoi
                        Sep 23, 2021
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                        Address: Rajasthan Nagaur jila nava tahsil gaon Barot

                        Mere dost ki ki id se hack kar aaya tha use link di thi main use per ID password likh diya
                        Garena customer support has been notified about the posted complaint.
                        Sep 23, 2021
                        Updated by Karina Siyag Bishnoi
                        Hack uid [protected]

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                          R
                          Reyan Ali
                          Sep 23, 2021
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                          Address: [email protected]

                          [protected] ‎bend
                          Garena customer support has been notified about the posted complaint.
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                            L
                            Lord Daz
                            Sep 22, 2021
                            Resolved
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                            Resolved

                            Hii garena free fire
                            my facebook account has been locked please my free fire account uid.[[protected]] to transfer my gmail account
                            please help me.

                            My name. Apurba Das
                            my game name. NXTㅤLORD ⚡
                            my fb no . Apurba Das
                            my gmail. [protected]@gmail.Com

                            please help me garena free fire teem

                            thanks you garena teem...
                            Sep 24, 2021
                            Complaint marked as Resolved 
                            My Facebook account has been locked please transfer my free fire account to google account fastly. My Facebook name :-Apurba Das My game name:- NXTㅤLORD⚡ My Uid:- 1682889774 My gmail:- [email protected] My mobile no:- 6000468031
                            Garena customer support has been notified about the posted complaint.
                            Sep 24, 2021
                            Updated by Lord Daz
                            My Facebook account has been locked please transfer my free fire account to google account fastly.
                            My Facebook name :-Apurba Das
                            My game name :-NXTㅤLORD⚡
                            My Uid:- [protected]
                            Sep 28, 2021
                            Updated by Lord Daz
                            Hii garena free fire
                            my facebook account has been locked please my free fire account uid.[[protected]] to transfer my gmail account [protected]@gmail.com
                            please help me.

                            My name. Apurba Das
                            my game name. NXTㅤLORD ⚡
                            my fb no . Apurba Das
                            my gmail. [[protected]@gmail.com]@gmail.Com
                            My mobile number:-[protected]

                            please help me garena free fire teem quickly.

                            thanks you garena teem...

                            facbook accunt has ban
                            I did not hack, help me, I use the help program, do not slow down, but I have to stop and promise ID [protected]
                            Your account has broken rules and restrictions. In has been suspended in
                            Me account unsuspended try it account
                            Please don't try it again id[protected]

                            User name༺꧁༒░H░R░༒꧂༻
                            Please help me sir my account has been suspend without any reason please help me sir my account[protected] i miss you my account give me pls pls pls 😭😭😭😭😭😭😭😭
                            Plz help me
                            Hi grena free fire
                            Please help me sir my account has been suspend without any reason please help me sir my account[protected] i miss you my account give me pls pls pls 😭😭😭😭😭😭😭😭

                            My free fire id [protected]
                            Thank you
                            Shiyal Pravin Shiyal Pravin's reply, Oct 21, 2021
                            Hi pliz my free fire account recovery
                            My free fire id 1295319304
                            My free fire level 65
                            Pliz my account resol
                            Thank you
                            Please🙏🙏🙏 give back my id back
                            Id. [protected]
                            Name. PRADEEP♤
                            Please give me my id back
                            I have not hack any thing
                            Please i have top upped for ₹ 2000
                            My fb id to transfer Gmail account please [protected]@gmail.com
                            Meri id transfer karo Gmail m ji please my id[protected] and Gmail account [protected]@gmail.com
                            Hi garena free fire
                            My facebook account has been locked
                            Pls transfer my facebook account to Google account fastly
                            Thank you
                            My facebook account name: DK KING
                            In game name:ᴳ★DK ᴋɪɴɢ❹❾ཉ
                            Email I'd: [protected]@gmail.com
                            My Facebook account has been disable please transfer my free fire account to google account fastly. My Facebook name :-Apurba Allu Arjun game name:- dark Aayush My Uid:- [protected] My gmail:- [protected]@gmail.com My mobile no:- [protected]
                            Hii garena free fire
                            my facebook account has been locked please my free fire account uid.[protected]
                            afran.[protected]@gmail.com to transfer my gmail account
                            please help me.

                            My name. Nasim
                            my game name. ⓋGW々MAK࿐444
                            my fb no . [protected]
                            my gmail. afran.[protected]@gmail.Com

                            please help me garena free fire teem

                            thanks you garena teem...
                            Hindi
                            TEAM FREE FIRE INDIA

                            My ID Was suspended When Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account

                            Player Name(ᴳᶠメ༒ⒶⒷⒽⒾ࿐ʸᵀ)

                            ID:[protected]
                            My Facebook account has been locked please transfer my free fire account to google account fastly. My Facebook name :-mahipal ariya My game name:꧁खलनायक7 My Uid:-[protected] My gmail:[protected]@gmail.com My mobile no:- [protected]
                            ] Garena — Facebook account has been locked transfer to Gmail account
                            Hii garena free fire
                            my facebook account has been locked please my free fire account uid.[[[protected]]] to transfer my gmail account
                            please help me.
                            upi;- [protected]
                            My name. dinesh verma
                            my game name. notykillerdk
                            my fb no . noty arpit verma
                            my gmail. [protected]@gmail.com

                            please help me garena free fire teem

                            thanks you garena teem...
                            My Facebook account has been disable please transfer my free fire account to google account fastly. My Facebook name :-devidkingsharuk my game name devidkingsha uid number [protected] my new Gmail account [protected]@gmail.complease help me garena free fire teem

                            thanks you garena teem...
                            ] Garena — Facebook account has been locked transfer to Gmail account
                            Hii garena free fire
                            my facebook account has been locked please my free fire account uid [protected] my new Google account [protected]@gmail.com please help me garena free fire teem

                            thanks you garena teem...
                            Helpful
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                            135 found this helpful
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                              S
                              sudipta sardar
                              Sep 22, 2021
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                              Address: Gocharan near primary school
                              Website: Garena

                              Hi dear garena
                              Garena scam my INCUBATOR or blue print.
                              I complain for garena.
                              My problem not solved to otherwise complain the ciber crime.
                              Garena customer support has been notified about the posted complaint.
                              Sep 22, 2021
                              Updated by sudipta sardar
                              Hi dear garena
                              Garena scam my INCUBATOR or blue print.
                              I complain for garena.
                              My problem not solved to otherwise complain the ciber crime?
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                                Y
                                YanNaingSoe
                                Sep 21, 2021
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                                Address: pyin oo lwin

                                My card information
                                Hello yes my account was charged but Google garnea to for about 790 different transaction made buy the same company for I don't even now what I guess it is suppose to be some online video game but yes I did have my card on google pay too
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                                  R
                                  Riborlang MaLz
                                  Sep 21, 2021
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                                  Address: India
                                  Website: Airdrop

                                  Dear Garena,
                                  There was a problem in free fire. No airdrop is in game, but it comes by notification comes, but airdrop doesn't show to my game,
                                  please fix this problem for airdrop to buy it.

                                  Thank you...
                                  Garena customer support has been notified about the posted complaint.
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                                    R
                                    Rohit Badgewar _GAMING
                                    Sep 20, 2021
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                                    Hello sir I purchased diamonds of garena team continued months but this time when I purchased monthly membership and when this ends last day I claim diamonds and purchased another one on same day so I have not received the diamonds and money is debited so pls help me through this my uid:[protected] and gmail id : [protected]@gmail.com. Pls solve this, Thank you.
                                    Garena customer support has been notified about the posted complaint.
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                                      M
                                      MachineGameg
                                      Sep 19, 2021
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                                      I started my Booyah App to see the events and I saw that if I watch 30 mins any streemer so I could win lol emote. After completing task I got my Favourite loot box skin but it is not there in free fire
                                      Garena customer support has been notified about the posted complaint.
                                      My free fire friend used hack for room match [protected] pls banned 🚫 him account
                                      I spent 3000 dimond for cobra bundle but you not give my id And you scam for incubator mp40 my id [protected]
                                      please iam poor boy give cobra bundle and criminal bundles, poker mp40
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                                        B
                                        Bbkl Bro
                                        Sep 19, 2021
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                                        Address: [email protected]

                                        Hello sir My free fire I'd has been suspended please Return My account I Think My Mistake So please Give Me my free fire i'd Thanks Free fire Team

                                        UID :[protected]
                                        USER NAME : KLBㅤKRECK亗
                                        Email address : [protected]@gmail.com
                                        Garena customer support has been notified about the posted complaint.
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