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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 558

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B
Bhawyani Gupta
Sep 6, 2021
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I purchased special airdrop of rupees 190. Amount was deducted twice from my account, but I did not receive the items.
Garena customer support has been notified about the posted complaint.
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    I
    its dark barrow holt
    Sep 6, 2021
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    Me jab subah subah redeem code indian server ka redeemption site par dalta hun to humesha eror aata he plz help garena
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      M
      MDSAIfullah@gmail
      Sep 5, 2021
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      Slow run speed concise
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        S
        Shorna
        Sep 5, 2021
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        Address: Rangpur, Bangladesh

        Since 3 days I can not play any game mode. When I stat a game than I throw back in to the game . Please solve this problem Garena

        Uid:[protected]
        Region: Bangladesh
        Server: Bangladesh
        Garena customer support has been notified about the posted complaint.
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          N
          Nishath Arumugam
          Sep 4, 2021
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          In my id no diamonds are there becoz i am a back ward class family do send some 500 -1000 diamond please and give free alok charac teri, my uid is [protected] please please please please send me 1000 diamond and 50000 gold coins and alok character please i love u garena please send me
          Garena customer support has been notified about the posted complaint.
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            P
            Pratik 2
            Sep 4, 2021
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            I done a top up of 400 rs from payu app but the diamonds are received yet I top up on 23 August 2021 .from payu app there was successfully transaction are shown but the diamonds not received yet in my account. my free fire id is [protected].
            Garena customer support has been notified about the posted complaint.
            Sep 08, 2021
            Updated by Pratik 2             it's already 15 days gone how many days u take to resolving my problem
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              M
              Munna Muneer
              Sep 3, 2021
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              Today I have recharged in a Google site the addressed topupkaro.in double diamond offer but.. I didn't get any diamonds, so please resolve my problem as soon as possible
              Garena customer support has been notified about the posted complaint.
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                U
                udamjay
                Sep 3, 2021
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                Address: Garena Free Fire
                Website: ffsupport.garena.com/hc/en-us

                Hellow Sir,
                My free fire account is loged in Mistakenly any other devices and when I played game then they black mail me and they also log in my account in there devices and now i want to log out my free fire account any other devices i also read free fire help desk article ( To log out of facebook on another computer, Phone or tablet )

                My Device IMEI NO :- [protected], [protected]
                My Game Name :- ɪᴄᴜ→ᴄʜᴜᴛᴛᴀ
                My Game uid :[protected]
                Garena customer support has been notified about the posted complaint.
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                  S
                  Sagar Beshra
                  Sep 2, 2021
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                  Address: Odisha
                  Website: [email protected]

                  My ff id:-[protected] are doesn't matchmake CS-Ranked mode, please reopen this mode in my id
                  Garena customer support has been notified about the posted complaint.
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                    P
                    Paul Cedric Pelema
                    Aug 31, 2021
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                    Address: las pina city

                    I cant log in my garena account, my email address im using in garena [protected]@gmail.com, please help me recover my account
                    Garena customer support has been notified about the posted complaint.
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                      P
                      Paul Cedric Pelema
                      Aug 31, 2021
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                      Address: Las Pinas City

                      I cant login to my garena account, please help me recover my account
                      my email address i used in garena [protected]@yahoo.com
                      Garena customer support has been notified about the posted complaint.
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                        K
                        Khushal Joram
                        Aug 30, 2021
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                        Mere a drop nahin hua hai paise cut Gaye p
                        Garena customer support has been notified about the posted complaint.
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                        Mere abhi bhi paise katre a drop nahin ho raha hai
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                          D
                          Divyash20
                          Aug 30, 2021
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                          I am Divyash20 and top up the diamonds in my account of 520 diamonds.But I didn't got the diamonds and my money also not refunded . Plz send the diamonds in my account [protected] my uid...
                          Garena customer support has been notified about the posted complaint.
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                            A
                            Agent code.47
                            Aug 30, 2021
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                            Sir I had 10 diamonds and a pet cat not a dog when I login into my Id a few months later they were 0 diamonds! and I had a dog not a cat I demand a refund also in my previous free fire guest id which is DESTERDEAFEA I want the bundles which I lost in that old I'd in my new Google id [protected] please agree to my request I am only asking what I owned thankyou
                            Garena customer support has been notified about the posted complaint.
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                              A
                              Akash Bochiya
                              Aug 30, 2021
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                              Muje mere id pe last top up kab huva he Jan na hai konsi date par huva tha
                              UID:[protected]
                              Garena customer support has been notified about the posted complaint.
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                                N
                                NS GAMiNG
                                Aug 30, 2021
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                                Address: Rekulagi, Niranakorss

                                My id [protected]
                                2daimonds and 61level.4200like please help me🙏😭😭
                                Garena customer support has been notified about the posted complaint.
                                Aug 30, 2021
                                Updated by NS GAMiNG                                 My id hack please help me🙏😭😭😭

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                                  I
                                  Issac P Anish Issac
                                  Aug 29, 2021
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                                  Address: Dream Valley, netrachira,nedumangadu,trivandrumrum
                                  Website: Sp0m

                                  My account hacked by a guy named Kartika and my hacked account uid is[protected] I lost my account about 1 year I didn't get my account back[protected] this is the phone number of that scammer.scamer is a haryana guy
                                  Garena customer support has been notified about the posted complaint.
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                                    M
                                    Mohd Akib
                                    Aug 29, 2021
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                                    Address: Zaidpur

                                    Bhai hamare ayedi hake karne ko chate hai please mere ayedi hake na ho please ham karapiya karte hai ki ayede hake ho ne se bacha le please apki bhout karapiya hogi
                                    Garena customer support has been notified about the posted complaint.
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                                      Z
                                      Zaid2826
                                      Aug 29, 2021
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                                      Address: Hussanabad chowk lucknow

                                      In weekly membership diamonds not received, 7 day owned showing but not able to collect ...diamond was not showing there

                                      Free fire UID : [protected]
                                      Garena customer support has been notified about the posted complaint.
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                                        S
                                        sujal malakar
                                        Aug 29, 2021
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                                        My free fire id has been hacked please recover it
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