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Garena Complaints & Reviews

www.garena.sg
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Updated: Aug 21, 2025
Complaints 12354
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 558

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L
lina lina
Aug 24, 2021
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My game us not opening not even garena so please solve this
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    Shujal Surti
    Aug 23, 2021
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    I done PAYMENT but I dont get Delivery
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      K
      Kammili Praveen
      Aug 23, 2021
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      My account is hacked by somebody.

      reason:high collection and legendary skins and top emotes etc...

      my free fire id:[protected]

      now i cant find my account also . they are changed my email and password.
      i cant find my account in face book helping center also.

      but the account is active status only.

      so i am requesting you to please get back my account as soon as possible.

      my contact gmail is : [protected]@gmail.com
      i hope you slove my problem as soon as possible.
      +1 photos
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        S
        Sailesh chokiyat
        Aug 23, 2021
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        Address: India Gujarat

        Dear Garena

        I purchased weekly membership but I don't get first weekly membership reward 100 diamond I need my 100 diamond please give me my 100 diamond

        I'D. [protected]
        Garena customer support has been notified about the posted complaint.
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          S
          SC Gaming YT
          Aug 23, 2021
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          Address: [email protected]

          Dear GArena sir plz my account suspended plz recover plz help me sir I will just mistake yous thirdparty apps plz open sir uid [protected]
          Garena customer support has been notified about the posted complaint.
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            N
            Nirkalash06
            Aug 23, 2021
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            I pay through paytm reference id[protected]. for topup of Rs.240. my payment was successful and money was deducted. but i didn't get my order
            Garena customer support has been notified about the posted complaint.
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              V
              Venkat Kavuri
              Aug 23, 2021
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              Address: 11-9/1 BASIVIREDDYPALEM bapatla

              As I done 159rupees but i didn't get my weekly please do it quickly
              +1 photos
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                N
                Nirmalrajkumar Baladhandapani
                Aug 23, 2021
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                I have paid amount to weekly member ship but diamond not added in my account
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                  R
                  Raushanraj821307
                  Aug 22, 2021
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                  It Had Banned my Game U id. Without any warnings If I had Found Guilty It should Give me warning. But It directly Banned my Id
                  This game Id Means lot for me Because I had invested lots of money into it. For opening of my gaming channel.
                  please sir, help me🙏🙏🙏
                  +2 photos
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                    K
                    Kavirasanp Kavirasanp
                    Aug 22, 2021
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                    Address: Road street

                    Weekly memberships purchase not received diamond
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                      G
                      Gangu Patil
                      Aug 22, 2021
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                      I did topup but did not get diamonds my id[protected]
                      +1 photos
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                        9
                        960517908
                        Aug 22, 2021
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                        I am note haked, but my account is baand pliz recover my account
                        My account ID[protected]
                        +1 photos
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                          P
                          Pratik 2
                          Aug 22, 2021
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                          I done a top up of rs 400 on payu app, I received a confirmation mail from your side also I am top up of rs 400 for free fire id and the id is [protected] . on 22 august 2021 and the transaction ID is [protected]. pls transfer my diamonds in my id or give my money back as soon as possible.
                          thanks.
                          +3 photos
                          Garena customer support has been notified about the posted complaint.
                          Aug 30, 2021
                          Updated by Pratik 2                           it's around 8 days complete and my diamonds not received yet and not a money .pls help me to solve this issue
                          Sep 04, 2021
                          Updated by Pratik 2                           how many days you take to resolved my issue. pls do fast payu or garena .I want my diamonds back or refund my money .
                          View replies
                          Not got my diamonds send my diamonds back

                          Free fire diamond didn't receive - Comment #3985898 - Image #0
                          Free fire diamond didn't receive - Comment #3985898 - Image #1
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                            P
                            Pratik 2
                            Aug 22, 2021
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                            I done a top up of rs 400 on 22 august 2021 and payment is successfully done and money was debit from my account also but I didn't received my diamonds in my free fire id .my id is [protected]. I received a confirmation mail from your side also but I can't received my diamonds pls transfer my diamonds in my free fire id or return my money .whatever is earliest possible please do .
                            Garena customer support has been notified about the posted complaint.
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                              M
                              maua singhanjit singh
                              Aug 22, 2021
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                              Address: 12345678

                              [protected]
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                                A
                                Abusalam0777
                                Aug 21, 2021
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                                Address: Paytm

                                I make a membership plan in my garina account..my money has been deducted but not got my membership...
                                Garena customer support has been notified about the posted complaint.
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                                  S
                                  sumitrocks03
                                  Aug 21, 2021
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                                  I have completed two top-ups of 400INR and have not recieved diamonds yet. I have the confirmation reciept and would like to share the transactions as a token of confirmation.
                                  I sincerly hope that the issue is solved as soon as possible
                                  +2 photos
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                                    K
                                    Kusu Dharani
                                    Aug 21, 2021
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                                    My free fire account has been suspended with out any reason.I dont have any hack and mod .please unban my free fire account
                                    My free fire id [protected]
                                    My gmail id [protected]@gmail.com
                                    Garena customer support has been notified about the posted complaint.
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                                      D
                                      Dj Raiders Yt
                                      Aug 21, 2021
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                                      Address: Garena pvt ltd, Singapur

                                      I top-up today Rs:-240/- 310+310 Double Diamonds From top-upKoro.in website But my id didn't diamonds receive My Bank money has lost please 🙏 sir help me money Refund or Diamonds send my Free Fire id:-[protected] (iam free fire old lover❤ love Garena i hope solve this problem) Thanks
                                      +2 photos
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                                        R
                                        r2b hari
                                        Aug 21, 2021
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                                        In game I gone to the membership option and click on the 159 INR after that the request came to my Paytm account and i confirmed that payment but I didn't recieved that weekly membership in game but the payment was successful in Paytm
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