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Garena Complaints & Reviews

www.garena.sg
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Updated: Mar 2, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 560

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N
Nirkalash06
Aug 23, 2021
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I pay through paytm reference id[protected]. for topup of Rs.240. my payment was successful and money was deducted. but i didn't get my order
Garena customer support has been notified about the posted complaint.
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    V
    Venkat Kavuri
    Aug 23, 2021
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    Address: 11-9/1 BASIVIREDDYPALEM bapatla

    As I done 159rupees but i didn't get my weekly please do it quickly
    Garena customer support has been notified about the posted complaint.
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      N
      Nirmalrajkumar Baladhandapani
      Aug 23, 2021
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      I have paid amount to weekly member ship but diamond not added in my account
      Garena customer support has been notified about the posted complaint.
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        R
        Raushanraj821307
        Aug 22, 2021
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        It Had Banned my Game U id. Without any warnings If I had Found Guilty It should Give me warning. But It directly Banned my Id
        This game Id Means lot for me Because I had invested lots of money into it. For opening of my gaming channel.
        please sir, help me🙏🙏🙏
        Garena customer support has been notified about the posted complaint.
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          K
          Kavirasanp Kavirasanp
          Aug 22, 2021
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          Address: Road street

          Weekly memberships purchase not received diamond
          Garena customer support has been notified about the posted complaint.
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            G
            Gangu Patil
            Aug 22, 2021
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            I did topup but did not get diamonds my id[protected]
            Garena customer support has been notified about the posted complaint.
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              9
              960517908
              Aug 22, 2021
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              I am note haked, but my account is baand pliz recover my account
              My account ID[protected]
              Garena customer support has been notified about the posted complaint.
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                P
                Pratik 2
                Aug 22, 2021
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                I done a top up of rs 400 on payu app, I received a confirmation mail from your side also I am top up of rs 400 for free fire id and the id is [protected] . on 22 august 2021 and the transaction ID is [protected]. pls transfer my diamonds in my id or give my money back as soon as possible.
                thanks.
                Garena customer support has been notified about the posted complaint.
                Aug 30, 2021
                Updated by Pratik 2                 it's around 8 days complete and my diamonds not received yet and not a money .pls help me to solve this issue
                Sep 04, 2021
                Updated by Pratik 2                 how many days you take to resolved my issue. pls do fast payu or garena .I want my diamonds back or refund my money .
                View replies
                Not got my diamonds send my diamonds back
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                  P
                  Pratik 2
                  Aug 22, 2021
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                  I done a top up of rs 400 on 22 august 2021 and payment is successfully done and money was debit from my account also but I didn't received my diamonds in my free fire id .my id is [protected]. I received a confirmation mail from your side also but I can't received my diamonds pls transfer my diamonds in my free fire id or return my money .whatever is earliest possible please do .
                  Garena customer support has been notified about the posted complaint.
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                    M
                    maua singhanjit singh
                    Aug 22, 2021
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                    Address: 12345678

                    [protected]
                    Garena customer support has been notified about the posted complaint.
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                      A
                      Abusalam0777
                      Aug 21, 2021
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                      Address: Paytm

                      I make a membership plan in my garina account..my money has been deducted but not got my membership...
                      Garena customer support has been notified about the posted complaint.
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                        S
                        sumitrocks03
                        Aug 21, 2021
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                        I have completed two top-ups of 400INR and have not recieved diamonds yet. I have the confirmation reciept and would like to share the transactions as a token of confirmation.
                        I sincerly hope that the issue is solved as soon as possible
                        Garena customer support has been notified about the posted complaint.
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                          K
                          Kusu Dharani
                          Aug 21, 2021
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                          My free fire account has been suspended with out any reason.I dont have any hack and mod .please unban my free fire account
                          My free fire id [protected]
                          My gmail id [protected]@gmail.com
                          Garena customer support has been notified about the posted complaint.
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                            D
                            Dj Raiders Yt
                            Aug 21, 2021
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                            Address: Garena pvt ltd, Singapur

                            I top-up today Rs:-240/- 310+310 Double Diamonds From top-upKoro.in website But my id didn't diamonds receive My Bank money has lost please 🙏 sir help me money Refund or Diamonds send my Free Fire id:-[protected] (iam free fire old lover❤ love Garena i hope solve this problem) Thanks
                            Garena customer support has been notified about the posted complaint.
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                              R
                              r2b hari
                              Aug 21, 2021
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                              In game I gone to the membership option and click on the 159 INR after that the request came to my Paytm account and i confirmed that payment but I didn't recieved that weekly membership in game but the payment was successful in Paytm
                              Garena customer support has been notified about the posted complaint.
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                                R
                                r2b hari
                                Aug 21, 2021
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                                In game I gone to the membership of the my click on the liquid that 159 INR after that they request can to me Paytm account Aisa recharge in Paytm but I didn't wish you that weekly membership in game but the payment was successful in Paytm
                                Garena customer support has been notified about the posted complaint.
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                                  R
                                  Raushanraj821307
                                  Aug 21, 2021
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                                  Sir, Fb Id was Hacked 3 Day Ago, after successful recovery of My Fb account I had tried to login freefire But It is not opening_ saying : your account has broken rules and restrictions. It has been Suspended
                                  Sir, please look into my concern.
                                  That Freefire Id was everything for me.
                                  Sir, please help me and unban my id.
                                  I have invested lot of money in that id Sir please do something.
                                  I will be thankful to U.
                                  Garena customer support has been notified about the posted complaint.
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                                  Please garena forgive my mistake Please unban my Id. [protected]
                                  Please🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
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                                    D
                                    Dev_lee
                                    Aug 21, 2021
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                                    Address: Cuddalore, Tamil Nadu

                                    My free fire ID has been linked with facebok and a sranger got it and changed the password now i lost both my facebook ID as well as my free fire ID
                                    Garena customer support has been notified about the posted complaint.
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                                      L
                                      Lengend
                                      Aug 20, 2021
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                                      Address: Varuvalai vencode north kaniyakumari

                                      Today Top up 400Rs payment successful but not added diamond my account why garina sir pls help me top criminal spin [protected] My I'd number ... Mobile number [protected]
                                      Garena customer support has been notified about the posted complaint.
                                      Aug 20, 2021
                                      Updated by Lengend                                       Hir Sir Today top up finished but my account not added diamond please help me
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                                        S
                                        Sarvendra92
                                        Aug 20, 2021
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                                        Transaction ID: 6428319
                                        Merchant Website:
                                        Amount Paid: 400.00
                                        Order Date:[protected]:34:27
                                        Customer Phone Number: [protected]
                                        Garena customer support has been notified about the posted complaint.
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