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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 559

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S
sujal malakar
Aug 29, 2021
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My free fire id has been hacked please recover it
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    Talha sagheer
    Aug 28, 2021
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    Website: Free fire

    My id [protected] is scamed
    I want to transfer my id on another account
    Garena customer support has been notified about the posted complaint.
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      Ikthiar Ahmed
      Aug 28, 2021
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      The uid person from the game is troubling me alot and passing the obsencene photo s and using the bad words towards me plz look into the matter and suspend his uid if not I l complain to the cyber crime for passing the obsencene comments and photo s
      Garena customer support has been notified about the posted complaint.
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        Talha sagheer
        Aug 28, 2021
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        I am a old player of free fire in Pakistan server my id [protected] is scamed which was on Facebook so I don't access to it
        I want to transfer my id on another account .
        Kindly transfer my account
        Garena customer support has been notified about the posted complaint.
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          Nilam santosh nikam
          Aug 27, 2021
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          Address: Palus

          Iam topup upto 80rs but diamond do not see my id 😭😭
          Garena customer support has been notified about the posted complaint.
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            N
            Norbat lakra
            Aug 27, 2021
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            Address: Talap Tinsukia

            Please help me
            What I wil do now
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              Norbat lakra
              Aug 27, 2021
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              Address: Talap Tinsukia

              Please help me
              What to do I don't know
              Please help me
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                T
                Tn stark
                Aug 26, 2021
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                One player using unusual bad words to hurting me please ban account that player

                This player uid : [protected]

                This player photo is attached
                Garena customer support has been notified about the posted complaint.
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                  I
                  Isndybs
                  Aug 26, 2021
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                  Address: 2b Natraj main road selaiyur cheenai-73 tamil nadu

                  Hi my name is darshan my cs rank in not working it says failed to join2, 3

                  Help me FF
                  My Id is [protected]
                  And I need a alok and alok
                  Bundle.
                  Garena customer support has been notified about the posted complaint.
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                    A
                    Abdul Qayyom
                    Aug 25, 2021
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                    Address: on internet

                    My free fire id is suspended by mistake
                    please give me one chance
                    my id unban
                    please please please please
                    Garena customer support has been notified about the posted complaint.
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                      S
                      Sumi Pati
                      Aug 25, 2021
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                      Address: [email protected]

                      My dera Garena, my id has suspended
                      Please help me. My id [protected].
                      My level 63
                      Please Garena recover my id. I request for you is. Miss you my id. Please help me sir.
                      Garena customer support has been notified about the posted complaint.
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                        Raushanraj821307
                        Aug 25, 2021
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                        Sir, Fb Id was Hacked few Day Ago, after successful recovery of My Fb account I had tried to login freefire But It is not opening_ saying : your account has broken rules and restrictions. It has been Suspended
                        Sir, please look into my concern.
                        That Freefire Id was everything for me.
                        Sir, please help me and unban my id.
                        I have invested lot of money in that id Sir please do something.
                        I will be thankful to U.
                        Garena customer support has been notified about the posted complaint.
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                          dad424734
                          Aug 25, 2021
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                          Sir I did the top up today. But I couldn't get diamonds till now.
                          Garena customer support has been notified about the posted complaint.
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                            Aravind Mohanan
                            Aug 24, 2021
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                            Sir I have used 200Rs redeem code to clear level of pass and not credited it to my account..

                            Game accont name- KL16സരള
                            ID-[protected]
                            Garena customer support has been notified about the posted complaint.
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                              S
                              suryakumar.V
                              Aug 24, 2021
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                              Address: 4/195 ammegoundanur,kanjampatti [post],Pollachi [tk], Coimbatore [ pincode 642003 ],tamilnadu,India

                              My id login for another mobile please logout another mobile my id number for[protected] its my id plz logout for other mobile.
                              that location for Maharashtra another mobile location
                              please recover my id
                              i am playing in my id that guy login my account
                              that guy mobile number for( [protected] )
                              please recover my id
                              Garena customer support has been notified about the posted complaint.
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                                Naim77
                                Aug 24, 2021
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                                Address: Jaipur

                                Airdrop not received my payment not refund please help me
                                Garena customer support has been notified about the posted complaint.
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                                  lina lina
                                  Aug 24, 2021
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                                  My game us not opening not even garena so please solve this
                                  Garena customer support has been notified about the posted complaint.
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                                    Shujal Surti
                                    Aug 23, 2021
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                                    I done PAYMENT but I dont get Delivery
                                    Garena customer support has been notified about the posted complaint.
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                                      Kammili Praveen
                                      Aug 23, 2021
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                                      My account is hacked by somebody.

                                      reason:high collection and legendary skins and top emotes etc...

                                      my free fire id:[protected]

                                      now i cant find my account also . they are changed my email and password.
                                      i cant find my account in face book helping center also.

                                      but the account is active status only.

                                      so i am requesting you to please get back my account as soon as possible.

                                      my contact gmail is : [protected]@gmail.com
                                      i hope you slove my problem as soon as possible.
                                      Garena customer support has been notified about the posted complaint.
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                                        Sailesh chokiyat
                                        Aug 23, 2021
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                                        Address: India Gujarat

                                        Dear Garena

                                        I purchased weekly membership but I don't get first weekly membership reward 100 diamond I need my 100 diamond please give me my 100 diamond

                                        I'D. [protected]
                                        Garena customer support has been notified about the posted complaint.
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