Gati-KWE Complaints & Reviews

I have booked three boxes on 9th Feb 2021 from Bilaspur to Mumbai with docket no.[protected] with assured delivery on 12th Feb 2021 but regret till date it is not delivered.
I have been following up with customer care from last four days but they are of no help and every time they say your complaint has been registered and your consignment will be delivered today.
I now regret availing Gati services which is so unprofessional....

I am seeing this status for my package. What does it means. Also they are not delivering my order from 3 days....

Dear sir I Nilesh kumar Chaturvedi was worked in gati kwe e-com department from oct 2014 till july 2015 my employee ID was 7083IB have requested to company for provide my uan no or help us for withdral my pf but i have not got any response from company it's been more than 5 year but still i have not found my pf ammount so please help me .
my email id is - [protected]@gmail.com
cont no - [protected]...

We have booked our consignment vide doc no :[protected] dated 01.02.2021 from Yanumanagar, Haryana to Bhopal, Madhya Pradesh .
While tracking for the consignment your portal is showing as the material delivered, but in actual we have not received the consignment till date ( 08.02.2021 ).
We would request you to kindly intervene in resolving this issue ....

Dear Sir,

we booked material From Rajkot to Kolkata via gati docket number[protected] dated 19.01.2021, it was booked on term of 5-6 Delivery days but till date material is not delivered by you. our supplier's production is stopped from 26.01.2021 due to your late delivery.
50 persons are sitting ideal due to unavailability of Material.

No Gati official is talking about reason of delay and such a late...

I have booked a gati service on[protected] and the package was bound from Pune to Hyderabad the package reached it's final destination to Hyderabad east when I called the customer care regarding the same they told me that unloading the package will take atleast 08 hours so I waited till Monday that is[protected] but I have not got any update when I tried to contact them they told me that issue is set to high priority but there is no update...

I booked gati service for home goods relocation from Hyderabad to siliguri WB. I called in the contact number on the website and submitted my goods as on. 24th of Jan 2021. However, I have not got my dockit number yet. I have been provided with the invoice copy with a different person's name. I have made the payment as well but still not provided with dockit.
Please contact me back as on [protected]...

Docket no[protected]. I have send my bike (bajaj v15) along with helmet & raincoat from Agartala to lucknow in January 16th, 2021. When I submitted my bike at Gati kwe office at agartala, they have agreed to pack helmet along with raincoat with the bike & have taken extra packing charges. When when the bike reached Lucknow on 27/1/21, my son received only bike. Helmet & raincoat was not there. When I called Gati kwe agartala number ([protected]),...

I raised a complaint 2nd time with you guys. Some time your delivery partner was very rude and this time you guys cross your limits.
My father send one container from oman, muscat to Una, himachal pradesh
But there 2 items were missing and this time i can't be calm with you.
You guys are totally ridiculous with your service. There is big cut in the baggage and someone took 2 items in this shipment.
I raised...

I couriered 2 boxes and vehicle (Scotty) your service on 9th January which was supposed to be delivered on 20th january. I understand that due to the lock down you were unable to deliver it on time.

I tracked the package using your website it informs me that at 11:20 am today the package was out for delivery.
And at 11:30pm the package status changed to undelivered due to material not found.

Kindly explain...

Hi this is regarding service complaint 20803898 i haven't received any update till date no one bothered to call me i have bwwn following up like 20 odd times local person rahul thakre says has no delivery vehicle and cannot arrange it as a well is this the company you are running?alao falsely he has updatwd tjat customer is not available wow that was the last thing expected you have no escalation matrix details with you customer agwnt asks...

I booked gati kwe express service for bike transport from Bangalore to Ratlam, now I'm unable to track docket no.[protected] showing error which was provided by Gati kwe...

Product fully damages, when we called to their branch offices no one responds properly and rash talk with customers, so please urgent resolve our problem due heavy damage Loss 31000/

[protected]
gati.com...

I booked goods transfer from Hyderabad to nagpur on 26th December. I was assured it would be delivered in 3 days. Then they said due to covid19 regulations it would be delivered on 2-Jan-21. Still no delivery. I have a complaint with Gati. Complaint no 20759769. Still no actions has been taken.

My docket number is[protected]. No call back yet...

2 parcel were sent from Dubai -goa...upon reaching goa and upon opening the parcel it was noticed that multiple items were missing from one of our parcels.this is highly unacceptable this company is not to be trusted .. extremely unsatisfied...

I has been 3 days since my docket is out for delivery but not delivered to me. The tracking says it is already delivered on 26 December 2020.
A person contacted on 26 Dec and said will be delivering tomorrow but no status till now.
His phone is switched off and I am not getting ang response from you guys.

The docket number is[protected]...

Hi I had booked shippment from bangalore to hubli for my bike and cycle.
But in website its not showing any transit data....

They are not deliver intime our product so up and down charges i got loss,
customer cancel order due to intime not delivered
gati gave 4 days delivery 8 days over still not received customer then he cancel the order

waybill:[protected]

so please investigate on gati fake delivery dates for taking orders...

Upon opening of packing of scooty delivered at home it was found that front right light guard of scooty was broken & missing. Besides this it was also found that visor of scooty was also broken. Docket no is[protected]....

I booked an overnight courier delivery from Hyderabad to Ranchi (Dkt #[protected] on November 27, 2020, with a promise to deliver the parcel on Nov 28 for self pick-up or Nov 30 for home delivery.

The courier was misplaced and sent to Kolkata, then to Delhi, and arrived in Ranchi only on Dec 1. Post that, even after multiple calls to the delivery agent, the parcel was not delivered even until the evening of Dec 2. The delivery...