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Gati-KWE Complaints & Reviews

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Last updated Apr 27, 2024
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Gati-KWE reviews & complaints page 12

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H
haseeb1241
Jun 6, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
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I am complaining about invalid docket number

Leverage Bowling machine company had dispatched a parcel through Gati to me . And provided me Docket Number. But when I am trying to track my parcels it is showing your Docket Number is invalid.please help. My parcel was dispatched on 27th of May 2021and today is 6 June 2021....
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aartiengg
from Bengaluru, Karnataka
Jun 3, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is not delivered

I have booked one parcel from Rajasthan to Pune at 28th May 2021 and it's not delivered yet and status is showing as Docket Detained - Forms Not Available. I have raised complaint as well with customer care but not getting any solution. It's official purpose courier and docket I'd is[protected]...
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A
apoorv2004
May 28, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment undelivered

Address:Singrauli

Docket no.[protected]
My shipment was booked on 9 may
On 21 may it arrived the nearest hub
And till now it wasnt out for delivery until on 27th it was out for delivery and then also didn't reached me showing undelivered.

I called customer care service they are totally fraud they always say to wait 1-2 more days and they prioritize my order

Wait...

Nothing happens much
br...
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Ashwini Jai
from Bengaluru, Karnataka
May 24, 2021
Jun 5, 2021
This thread was updated on Jun 5, 2021
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Damage and bill for docket 497947371 and 497947388

They have a very sweet reply on this that it is at shipper risk not owner risk,
This information was not asked to me nor did I sign any document and even after booking this from there website they allotted me a pick up from third party and when a registered employee does these things you cannot spot it and also i am asking them for gati receipt they are not providing me .
Demanding for a bill is a customers right and there...
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Binoy Sorcar
from Hyderabad, Andhra Pradesh
May 22, 2021
May 24, 2021
This thread was updated on May 24, 2021
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Product delivered in totally damaged condition-Docket no 471153279

I had booked to transfer a Microwave oven and a Bed mattress from Dombivali to Hyderabad on 2nd Feb 2021 and the same was delivered to me on 10th Feb 2021. However, the Oven was delivered with the front side glass of the oven door and the handle completely broken. They have mentioned in the delivery remarks as damaged from their side.

When I contacted customer care they said they will give a resolution very soon and provided...
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A
Ashwini Jai
from Bengaluru, Karnataka
May 22, 2021
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Received damaged goods

I have booked a packers and movers from Bangalore to sagar i have received completely damaged goods and on investigating i came to know that an employee of GATI cheated me by providing me a third party pckers and movers receipt and on asking him the original gati recipt he says that the third party vendor has provided you the same i asked for the verification he gives gati services reference my total loss is 90K please help me...
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R
R Perth
May 13, 2021
May 24, 2021
This thread was updated on May 24, 2021
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TV

The TV screen is damaged completely. After having a tough time while getting the TV delivered and unprofessionalism of the delivery executives, now chasing the concerned team for the damages and claim but no response but just automated replies!...
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Puthoor Spices
May 12, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
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Gati delivered a COD worth 5 Lakh without collecting cash or DD

Address:Corporate Office. Gati Ltd. Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad – 500084. Tel : 040-71204284, 27844284. Fax : 040-23112316

𝗚𝗔𝗧𝗜 Cargo 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝗮 𝗖𝗢𝗗 𝗽𝗮𝗿𝗰𝗲𝗹 𝘄𝗼𝗿𝘁𝗵 𝟱 𝗹𝗮𝗸𝗵 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 collecting DD/Cash, 𝗼𝗻𝗲 𝗺𝗼𝗻𝘁𝗵 𝗽𝗮𝘀𝘀𝗲𝗱 𝗮𝗻𝗱 𝘁𝗵𝗲 𝘀𝗵𝗶𝗽𝗽𝗲𝗿 𝗶𝘀 𝘆𝗲𝘁 𝘁𝗼 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝘁𝗵𝗲 𝗮𝗺𝗼𝘂𝗻𝘁.

If Amazon delivered...
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A
Ankan4445
from Mumbai, Maharashtra
May 4, 2021
May 11, 2021
This thread was updated on May 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment stuck with no update after assured delivery date

Hi,

Docket number:[protected]
Complaint number: 21048098

Reached out to customer care, no helps on the status tracks. Everyone the customer care says the same info, which a general user can track from the docket status. What's the use of customer care then?

My consignment assured delivery date was 3rd May, and consignment was picked up on 24th April. There was a delay on loading and then...
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K
karansoni12
May 4, 2021
May 11, 2021
This thread was updated on May 11, 2021
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Not Delivered Scooty

Address:bengalore

Hi, i have given my one scooty and bag parcel on 22-04, told it will deliver with 6days, still not able to get any proper response. they have given docket no after 1 week bt that also not activated. please do needful help on this its urgent. Docket No :[protected] . i have the proof also of documents. Mobile no [protected]...
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H
Hyder Ali Murtuza
May 4, 2021
May 11, 2021
This thread was updated on May 11, 2021
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Microtek inverter

Address:Hno.3-2-70, Kumar Gally, Tandur, Vikarabad, Telangana.

Tracking number[protected] package arrived courier center in 1st may today is 4th may he doesn't delivered my package when someone order that item need emergency im totally disappointed from your coustomer irresponsible service please provide my package as much as fast its an emergency humble request next time we don't use your service sir thank you......
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S
shreshtha25055
May 11, 2021
This thread was updated on May 11, 2021
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Delaying Material by 1 month

Address:Pune

I have made a call for relocation of my Activa from Pune to Gwalior so i called Agarwal movers and packers on that call some one called me that there executive will call me on the second day at 10 AM so i waited for that then A call come asking for the same . I have asked them that you are from Agarwal Movers and packers they said yes ... so after picking my Activa from pick up location they made a handwritten Bill from Punia Cargo movers...
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Address:305/2, Near Nursery Gate no. 1, Shiv Nagar, Dholpur

Dear Gati,
I have booked 20 case of goods with the docket no.[protected] on dated 30/04/21, but still it is not updated online. The docket not found online....
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Kishan108
May 11, 2021
This thread was updated on May 11, 2021
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Product was damaged

My product delivered were damaged . I paid so much just to receive my damaged product. Worst service. I immediately need a compensation....
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Susmit Shah
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My material delivery not done

I m very much disappointed with ur company system we are spending much rupees for ur best service but it's same as normal transport
No meaning of commitment timing then what's meaning ur showcall world class service
I can't able to talk any human person
Ur third class robot service not understand my point & question
Pls call me asap
[protected]...
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I have booked parcels from Surat to Bareilly. The parcels reached to the destination but not delivered to the party. The docket nos are as below :
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]...
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Psinha870
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received damaged product after sending it from Gati

I booked shipment of my house hold goods from Bangalore to Patna on 13th April and the item was delivered yesterday 23rd April.
While delivery many items are damaged .
All my side table (2) bed (all 4 parts) and my TV trolley is received in damaged condition and in pieces
Kindly do the needful in getting refund
Docket Number[protected]...
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My docket number is[protected] and the consignment status is wrongly showing as undelivered, due to consignee refusal. No one came to my address in Kotdwar (Delivery destination town). Also no one called or reached out from Gati as well.
This is a serious concern and I am worried about my consignment. Pease ensure delivery or reach out at my phone number....
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I order a parcel containing "cinder" weight 40 kg from POSTA to Imphal West on prepaid basis. As I track my shipping. It was delivered to somebodyelse named "chan". And when I called to the contact-person who was suppose to deliver my parcel, he said he was still in Guwahati and how come my parcel got delivered to somebody named "Chan" in imphal west?...
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Address:To address- Rahul Aggarwal, House no.133, Backside of Aggarwal Sweets, Deep Nagar, Jalandhar Cantt, Punjab-144005

I booked my Consignment to be transferred from banagalore to Jalandhar. Docket no. Is[protected]. The status is delivered but I have not received my Consignment yet. There is also no contact number mentioned in the message I received on my phone. My name is Rahul Aggarwal and my phone number is [protected] and [protected]. My delivery address is- Rahul Aggarwal, House no.133, Backside of Aggarwal Sweets, Deep Nagar, Jalandhar Cantt, Punjab-144005....
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