Gati-KWE Complaints & Reviews

Docket number :[protected]
complaint ticket number:35361386

Ordered a parcel from Hong Kong to Chennai, which was received in Delhi on 17/10/2020, and after paying duty fee with prime express, the parcel sent to gati team to take over the delivery.

my promised date of delivery of my parcel is on 21/10/2020. it's still not delivered the pack.

No proper contact details is given. feeling frustrated...

I had shipment which set out at 12/10/2020. The shipment reached the destination by 25/10/2020.
However the exact address of delivery is about 35 kms away from where the package reached.

The agency is not giving any intimation about it. I tried to lodge a complaint but no use, their site doesn't allow you to raise one.

Tried talking to the customer support but to clear out whether I should go and collect...

- It had opted Gati to shift my stuff from Bangalore to Punjab as I was relocating.
- It was picked up on October 5, 2020 and was supposed to be delivered within 2 weeks.
- As per the tracking site, they have made 3 attempts to deliver (WHICH IS A LIE).
- My stuff has not been delivered so far and it is 27 Oct, 2020 today.
This is highly unprofessional for a brand like Gati.
- Totally dissatisfied with it's...

Ordered Samsung 6.5kg washing machine on Big Billion day sale Flipkart. 19th October 2020 Gati courier service received the product, 20th October out of delivery within 10 minutes 3 times called and went back to office, Next day out of delivery but not contact, Next day out of delivery but not contact me same thing repeated 6 times. Tracking ID[protected]...

I purchased an item on flipkart and flipkart shipped it through Gati courier on 16/10/2020.the assured delivery date is 24/10/2020.till unable to deliver the number.
Docket no:[protected]...

I have ordered a product from flipkart. It came through gati couriers. When I track the product from gati website it reached nearby hub at 20th October 9.29 AM. Then next day they updated address and pincode mismatch. Actually the address and Pincode is same as Aadhar card and I ordered many products using this same address. Then I call the courier branch where my product arrived, they don't respond properly, they always repeating tomorrow...

Docket No[protected] is stuck in Banglore for the last 5 days i.e 17 Oct 2020, which was supposed to be delivered today i.e 22 Oct 2020. Please try to deliver it as soon as possible as am moving to another city. This is my 2nd customer complaint, I hope it helps.
Thank you...

My package was picked up on 13 th October 2020 docket number[protected] from Mumbai and delivery date to Patna given 20th October 2020.On 21st October received the following message :
Dkt #[protected] is Out for Dly . ContactPerson: SHANKAR KUMAR RAJAK/[protected] or To Track Download App - http://onelink.to/hracna.
But the given contact number of delivery person is not available and since package is not delivered and now on the...

I am not able to track my parcel via docket number, it is showing error as "check docket number". I was able to track it till yesterday....

I’m unable to track my shipment. Kindly update on priority.[protected]...

There is an employee working from your Delhi/Noida office who is committing fraud after fraud. First he claimed he was from DTDC, through which I originally placed the order. He even prepared the bill under DTDC letter head. (Photos attached below) He charged me an exorbitant amount, over 6K, saying my dockets were around 51 Kgs.

When he dispatched the dockets, it was found that he was delivering them through GATI. He probably...

Hi
This is to bring to your notice that my shipment with the docket number[protected] had an assured delivery date of 15th October. The tracking status states that it had reached Kolkata on the 7th of October. My shipment has been lying at your Kolkata warehouse for the past 8 days and no one has even bothered to update me about the status. Upon reaching out to your customer support team today, I was connected with the Kolkata local...

It's been 2 days my package has reached my nearest hub. Yesterday it was out for delivery but they didn't deliver. I called the concern person for my delivery but he told me that he will not allow a delivery only for a single docket in my place. Today is the 2nd day, I want my packages to be delivered as soon as possible. Please look into the matter. I paid extra for home delivery and now the delivery person is talking nonsense of not getting...

I was able to track my shipment till yesterday and today it throws error since morning saying’check reference number’.
Please provide me the status asap.

[protected] Is the docking number.

Thanks...

Tracking no[protected]

Need urgent delivery plz arrange...

Till yesterday i was able to track my package via docket number properly.
Bur since last night I'm not able to track my package.

All it says is no details found.
How is that even possible that when i haven't received my package and still they're showing data not found for the docket number provided to me....

My parcel that i ordred on aliepxress using "special line - yw" which was then sent via Gati, the parcel can be tracked via gaticn.com & cannot be tracked through INDIAPOST or any other websites it's only trackable in gaticn.com, but it is stuck in "ELECTRONIC INFORMATION RECIEVED" from 23-june-2020. No updates after that. It has to come to Kolkata-India from china. Please provide me the local article number of gati package. The tracking...

Date of booking - 23-september-2020,
Docket no[protected]
I booked my household items (as I am relocating) from mumbai to rudrapur through agarwal movers and they sent it through Gati kwe and gave us docket no but it is not delivered yet.
Previously in their website, status was showing that it will deliver on 7 oct but now they are showing 15 oct date.
They also changed reason to 'customer request for late delivery'...

Gati has not delivered my product from amazon showing undelivered product id[protected]...

Docket no: 49573421
Contact number: [protected]
4 packages was booked under this docket number from Chandigarh to Arrah, Bihar.
It was expected to be delivered at 3 oct, 2020.
I went on 4 oct to receive my package to gati office as it was not delivered till the delivery date.
After going to the office, I received only 3 packages, one package was not found by the members in the office. But their computer system...