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Gati-KWE Complaints & Reviews

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Last updated Aug 9, 2024
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Gati-KWE reviews & complaints page 6

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S
swatishreep
Mar 9, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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Bike meter broken

I transferred my bike from hyderabad to bhubaneswar . i got the items today and found out that bike meter is totally broken. they are not ready to compensate the loss .kindly help us with the issue as we have already paid Rs.9000/- for insurance....
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Willis Chekov
Feb 16, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Undelivered parcel despite repeated reminders

The parcel reached its destination on 9th February 2022 but remain undelivered despite the repeated reminder to the gaTI kWE.The parcel with Docket no.[protected] still remains undelivered despite repeated complaints. The representative at Gati Kwe at Imphal is not taking the matter seriously.
The above parcel still remains undelivered despite the assurances that it will be delivered today.
Yours sincerely
Ph Gokul Sharmabr...
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S
Sachin Sogal
Feb 15, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Experience of sending a bike with Gati

I had sent my Honda highness cb 350 with Gati . Dockett number[protected]. This was from Haldwani, Nainital to Coimbatore, TN. It had costed me 14, 000 to transfer with 6 other packages. When I received my bike, it was not fit for ridging. They had broken my handle bar, front both suspension, headlight, the handle bar was touching the tank causing a dent. It costed me total of 15, 000 rupees. The customer care service was horrible in responding...
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P
pulkit2004
from New Delhi, Delhi
Feb 1, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Unprofessional staff

This is regarding the request number 01099578, for pickup 1/27/2022. Problem is the service manager from GatiKWE has outsourced the shipment to third party and has charged exorbitant prices from me.
This has resulted a damaged delivery with no way to claim. I want to report this unethical and unprofessional activity by GATIKWE where they have shared my data with 3rd party vendor. kindly take some strong step so that such unprofessional...
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S
SIBI CHAKARAVARTHY
Jan 30, 2022
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Can't track my parcel

My docket number is [[protected]] till yesterday I can track my parcel through this number but now suddenly it's showing invalid.Kindly verify urgently....
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S
Soundoom
from Delhi, Delhi
Jan 30, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
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Item Showing Check In,International Operation Center

Address: Delhi

This is regarding my parcel from china via Amazon shipped with GATI with tracking number[protected], It's nearly been 22 days in transit, still the status of the tracking is stuck at Check In, International Operation Center. I want to know when I will get my parcel and where it exactly is right now, and when it is going to be delivered exactly....
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A
Anil530
from jaipur, Rajasthan
Jan 18, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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Parcel undelivered but marked as delivered & Docket no. shown as invalid to customer executive

Amazon.in ships us the removal units from there warehouse through the courier companies like gati but these past few months all the removal units that are shipped through Gati is not delivered to us There status is shown us as delivered even though those units are not delivered to us. We have tried raising the same concern to Amazon seller support (still pending) & Gati customer care .But the Gati customer executive repeatedly says the docket...
+11 photos
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S
shirish1232
Jan 14, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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My all stuffs are stolen Yes stolen

Address: bangalore

We must all file formal FIR and complaint against these buggers. I have sent my luggage from Bangalore to Indore and the guy by name Sandeep Sharma is a chor who has taken double to money as asked first and even after that has not delivered my stuffs. I am filing formal FIR in blr and indore and also consumer forum case as my parents are sen lawyers in MP high court...
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ParulM10
from KANKER, Chhattisgarh
Jan 12, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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Delayed dispatchment and tracking number not provided

I booked a pickup from old rajinder nagar, Delhi on 6th January 2022. Since then my luggage has not been dispatched from Gurgaon warehouse. It's to be delivered to chhattisgarh. I'm calling on these 3 numbers and none of these 3 are responding to my call. They are not giving me my docket/reference number. They arranged my pickup and billing was done by them only.
Narendra Kumar - [protected]
Rakesh Kumar- [protected]br...
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M
Manas30
Jan 9, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Unable to track a courier,but was trackable yesterday

I am unable to track a consignment.It was trackable today morning, but now it's showing "No data found with this docket number."

Could you please check and help....
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M
Manas30
Jan 9, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Product not trackable anymore online.

I was able to track my order since yesterday and it's assured delivery date was 11-Jan-2022.But while checking on portal its showing
"No data found with this docket number.Pleasw help me...
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S
Sumbhatt
from Pune, Maharashtra
Dec 26, 2021
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Product Not Delivered and after raising Complain Docket no became invalid

My product ordered from firefoxbikes.com was to be delivered yesterday on 25th Dec 2021, the shipment had origin from Greater Noida and destination is Dehradun. The shipment reached Dehradun on 24th itself and was to be delivered by 25th, however they never called for delivery nor they aproached the vicinity and still has the audacity to update there system with reason "Undelivered due to Consignee premises closed". Now when I complained...
+2 photos
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Sourav Maity 0025
from Kolkata, West Bengal
Dec 16, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
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Delayed delivery and gati team is not responding to calls

Address: Kolkata

I have booked for shipment of bike from Kolkata to Malda Town, which is out from their warehouse 13 December, they said it is going to be delivered by 15 December and now it's 16 December, i still have not received my delivery and they are not answering my calls and not giving any updates. Last time they talked they said no Idea about the whereabouts of the cargo truck and driver is not picking up.
What kind of service are they providing.br...
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C
conta76
from Bengaluru, Karnataka
Dec 14, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
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Package undelivered

Package was sent from Kolkata on 2nd Dec 2021, assured delivery of 7th December 2021.
So far, I have not received my package.
Docket number :[protected]
Have raised complaint, however complaints gets closed with any explanation.
Complaint number : 00644448...
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J
Jitendra Pratap Yadav
Dec 13, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
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Non Delivery of parcel and poor customer service

Website: Gatikwe

I booked two packages from Siliguri to Faizabad(UP) on[protected]. Docket no[protected] was assigned to me with expected delivery date of[protected]. However, till date i.e[protected], I haven’t received the packages. I registered multiple complaints on the customer care helpline but no steps have been taken to resolve my issues nor do they provide any substantial information. Their higher management is too busy to give me a callback....
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Bikram Pratim Bhuyan
Dec 11, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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No trace of delivery

Address: Darbhanga

Booked Gati for a bike delivery on 02/11/2021. The docket number is showing invalid in the website and no trace of the bike to be delivered. No consumer support....
+1 photos
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Sai Reddy1
from Adilabad, Andhra Pradesh
Dec 10, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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Delivery delaying

On 30 Nov product started from origin kati assured delivery date was 7 Dec but today 10dec and they telling that it will take more 3-4 days to deliver
Docket no[protected]...
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J
jayantabh
Dec 9, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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No Tracking, Docket Invalid,

I booked a consignment on 1st of December from Kolkata to Noida. The promised me that it will be delivered within 1 week. But the fact is that even after 9 days, I don't have any track of my consignment. The docket number[protected] shows "Invalid". I reached out to customer care several times, they can only " Pass on my complaint to respective team".
I mailed to them almost 6 times, but without a complaint number, 00619069, nothing...
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H
Himangshu Dutta
from Surat, Gujarat
Dec 9, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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Part of the shipment is not delivered .system updated as delivered

1. 4 items were booked from thane on 22 nov 2021 to be delivered to guwahati, docket no[protected], 3 items were delivered on 4th december, 1 of the item is still missing.
2. on enquiry with the local manager of gati kwe, guwahati warehouse mr sajan joseph on 6th december, he blatantly answered he had no idea when the item would be delivered and is now neither picking my call nor meeting me when i personally went to gati kwe guwahati...
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V
Victor Jaiswal
Dec 7, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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409108298 - Delivery not done

Address: Boral Bhattacharjee para 24 pgns South. Kolkata 700154

Docket[protected]
Victor Vicky Jaiswal
It's been more than 10 days, my scooty has not been delivered. Hyderabad to Kolkata.
Delivery item reached on 6/12/2021 but still not received my scooty.
People receiving calls in Kolkata are rude.
([protected], [protected]) Phone no. provided to call and ask and both were rude and this was the first and the most probably the last time.
I am leaving the city...
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