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Gati-KWE Complaints & Reviews

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Last updated Mar 26, 2024
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Plot No.20, Survey No.12, Kothaguda, Kondapur
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Andhra Pradesh
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Gati-KWE reviews & complaints page 9

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A
Alpana Dwivedi
Aug 30, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
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Compensation for goods damaged in Transit

This is regarding my shipped via Docket number[protected] with Gati. I had my dining table and chairs shipped from Bangalore to Pune. We paid for packing, shipping and under the guidance of Gati person who came in for packing we opted for shippers insurance. We had declared the value of product as 20, 000 before hand.
When my shipment arrived one of the four boxes was received damaged and one chair was completely broken. There are other...
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Srijan Ghosh
Aug 24, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Not getting PF

Address:109/7 Sarat chatterjee road, shibpur, howrah 711102

Myself srijan Ghosh worked as a gati associate for two years but didn't receive any PF till now, it's very much needed to me so please help me to getting the PF MONEY, MY CONTACT DETAILS IS [protected]/[protected]@gmail.com...
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A
Ali jhaveri honda
Aug 23, 2021
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Very Rude & Misbehaving service by ( Vishnu Jadhav)

Address:Gala No 8 & 24, Jaihind Oil Mill Compound, Lbs Marg, Bhandup West, Mumbai - 400078, Opposite Mangatram Petrol Pump

Dear Sir.

We are NXTGen Jhaveri honda Kurla authorized dealership of HMSI having Dealer Code MH020010. We are doing business with you for the last 2 yr. from
Gala No 8 & 24, Jaihind Oil Mill Compound, Lbs Marg, Bhandup West, Mumbai - 400078, Opposite Mangatram Petrol Pump. whenever we are calling on this number ([protected] Vishnu Jadhav) . he is talking very rudely. for 1 pick up we need to call him 30 times then he...
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A
Arpita Chowdhury
Aug 22, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Delivery issue invalid docket

Address:Kolkata

[protected] this is ny docket no. Suppose to reach me on 20 th aug. Now showing invalid docket no. Please help.

[protected]...
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Debosmitha Bhattacharyya
Aug 18, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Still no updates on Docket

Address:Kolkata

Hi,

My docket[protected] had reached Kolkata on the 14th of August. After raising a complaint on this platform yesterday it moved to in transit again.

Now it has been in transit for over 16 hours. How can a docket take so much time to move within the same state? Or is this a fake status update for consoling the customer?

16th August was the assured delivery date for my docket. Today is 18th and...
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Debosmitha Bhattacharyya
Aug 18, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper updates on docket

Address:Kolkata

My docket (doc id[protected] reached Kolkata on the 14th of August. But it has been in the same place for over 2 days now.
16th August was the assured delivery date for my docket. And it is still showing 16th.

I did not receive my docket on the assured delivery date and now I am still having to wait for complaint resolution from your end.

The entire payment is done.
It reached kolkata on time the...
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Debosmitha Bhattacharyya
Aug 18, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Delayed Delivery - No proper updates on docket

Address:Kolkata

My docket (doc id ) had reached Kolkata on the 14th of August. After raising a complaint on this platform yesterday it moved to in transit again.

Now it has been in transit for over 14 hours. How can a docket take so much time to move within the same state? Or is this a fake status update for consoling the customer?

16th August was the assured delivery date for my docket. Today is 18th and it is still showing...
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Utkarsh Prakash
Aug 17, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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Courier Pick up is too late

Yesterday noon i registered for picking up my luggage from gate courier and till now they haven't picked up my package and the number given by the customer that person is not picking up my call its very disgusting courier service because tomorrow I've have to go to other place so i thought that if i dispatch today it will beneficial for me...
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Debosmitha Bhattacharyya
Aug 17, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Delayed Delivery - No updates

Address:Kolkata

My docket (doc id[protected] reached Kolkata on the 14th of August. But it has been in the same place for over 2 days now.
16th August was the assured delivery date for my docket. Today is 17th and it is still showing 16th as delivery date.

I did not receive my docket on the assured delivery date and now I am still having to wait for complaint resolution from your end.

The entire payment is done.
It...
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Debosmitha Bhattacharyya
Aug 15, 2021
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Can't track shipment

Was able to track shipment with docket id since yesterday. From today it is showing invalid docket no.
This is very disappointing. How to track my shipment now?
Please look into this issue asap....
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R
Ravi shukla 12
Aug 15, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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Product not delivered and docket no shows invalid

Address:Thane

I have handed over my bike to gati Sitapur UP on 29.07.2021 for Thane Maharashtra but still not recieved my bike till date
Daily recieving sms of out for delivery but still not delivered
Today docket no shows invalid
My docket no is[protected]
Already called 3 times to customer care but no solution provided
No no which has been provided in sms remains switched off
No phone no is there to callbr...
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Swastik Rakhi
Aug 11, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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Not delivered in time docket no.411517927

Address:21, banarashi ghost street,, Flat 1b, 1st build.1st floor

Booked a cartoon of rakhi from Kolkata to Hyderabad to be delivered to Siddipet transport for early delivery assured date given was 10/08/2021. Paid builty. Not yet received the material and the time is 7:30 p.m dt 11/08/2021. Taked to the person mobile no.[protected] spoke rudely and seems he doesn't care to the customers need and urgency . Because of your services my order have been cancelled. As Rakhi is very near, knowing the urgency than...
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M
malay bohra
from Mumbai, Maharashtra
Aug 10, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
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Extensive damage to goods while transporting.

Dear Sir/ Mam,

1. I the undersigned am a commissioned Officer in the Indian Air Force.

2. I recently got posted from air force station Bareilly to Air force Academy hyderabad.

3. Unfortunately i happened to send a small portion of my luggage with gati. Docket No.[protected]. the luggage was carrier's insured ! and not owner's risk.

4. Annexed herewith are few photographs of two...
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K
Kush9161
Aug 9, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
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Invalid Docket Number why?

The dockets is showing invalid on tarcking portal.. docket no is[protected]...
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The docket number was working until yesterday. Since morning no data can be found through online docket query. After submitting the docket number system askes to 'check docket number'.
But, the shipment has not arrived.
The docket number is:[protected]...
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sanjeevyadav2830
Aug 6, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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No Response and delivery of goods from Packer & Movers

Address:Office No 21,Gera Orchids, near Reddy Hotel, Viman Nagar, Pune, Maharashtra 411014
Website:www.gatimovers.co

I have shifted from Mumbai to Gwalior due to lockdown and office allow is to work from Home. Therefore i have delivered my household items and 2 wheeler through Gati Packers and Movers on 29.07.2021 and Paid 90% Amount of Rs.43K to company. They told me that goods will be reach gwalior by 01.08
2021. But now they are telling the vehicle is halt at indore due to some issue and now they are not lifting my phone call nor reply my normal...
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A
AbinashSinha
Aug 6, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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My shipment not getting delivered

Address:Bhagalpur

I am really frustrated with gati now. My docket number[protected] is late for 2 days now. Today the status was showing out for delivery but I did not get any phone call and the status automatically change to Undelivered due to force majaure external reasons.Really pathetic service from gati. I even lodged a complaint[protected] days back but no remedial action was taken....
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T
trtc
Aug 6, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Product not supplied ( docket no-401890771)

Address:SHAILJA ADVANCE PRODUCTION CENTRE PVT.LTD.BBSR

Dear Sir,
we are giving some product which will be send to patton international, falta (kolkata) on date 30.07.2021.

And we are received the Docket no[protected]. But till date it wasn't shown anything when we are track this no.

And the consignment was very urgent to customer. So its our request you to take immediate step on it....
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Deepanshu87
Aug 6, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Item not received till date

Hi my tracking id is[protected]. The items have reached Hyderabad on 03 Aug as per your website and a delivery boy named NARESH is moving to my location every day at 0900h, but I'm yet to receive my courier. I have already registered several complaints to your customer care on this subject. Kindly let me know where is my stuff....
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G
gauravblr
Aug 5, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Missing item and damage required compensation

Address:Gati Kintetsu Express Pvt Ltd. Plot No.20,Survey No.12 Kothaguda,Kondapur Hyderabad-500084

Hi this is Atanu. I have reallocated from Bangalore to Njp by Gati-KWE with a Docket no of[protected].Its a House hold product of 76 item. Firstly they have delivered all unbroken item of 33, After that they have taken 15 days to deliver my other products. in that i have side by side door Fridge the door of the fridge is damage, i have one diwan which was broken and brought to me inside lots of goods is missing one expensive Persian carpet...
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