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Gionee Communication Equipment Complaints & Reviews

gionee.co.in
1.6
Last updated Jan 10, 2023
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Gionee Communication Equipment reviews & complaints page 4

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G
gsarawgi
from Khagaria, Bihar
Oct 15, 2018
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no service fulfilment complain

Address: Ranchi, Jharkhand, 834008

Job no: gc[protected]
Model no: a1 golden
Name: loknath sahu

I have submitted this mobile on september 6th, 2018 for lcd repair problem. It's been 1.5 months but i never got an update.
Whenever i call the service center they avoid the conversation by saying parts are not available and it will be available next week.
It's highly inconveniencing for me, as they are not giving back the set and not...
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M
Mystic India
from Dehra Dun, Uttarakhand
Oct 13, 2018
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charging pcb

Address: Dehradun, Uttarakhand, 248001

I bought my gionee a1 with m imei: [protected], s imei: [protected], on 1st of january 2018, and since then i have been a victim of the most pathetic mobile phone manufacturing company. Following are the issues i have had with this mobile phone: 1) the charging cable stopped functioning after 15 days of purchase, which was followed by the charger which stopped functioning after a few months. 2) the phone has a perpetual heating issue,...
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H
harishankargupta
from Siliguri, West Bengal
Oct 11, 2018
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handset not charging and lcd blank/ block

Address: Darjeeling, West Bengal, 734003

This is to inform you that i have submitted my mobile in your service station at gionee service center, siliguri due to lcd blank/block and handset not charging. I have deposited my phone on 11.09.2018 for repair. As per service team, my mobile will repair within 10 to 15 working days., i visited your service and as per your employee informed me that new part is not yet received; it will take some more time.

After all, i called...
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A
anna rana
from Aligarh, Uttar Pradesh
Oct 5, 2018
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gionee x1, not good phone, service and response

Address: New Delhi, Delhi
Website: gionee.co.in

I buy gionee x1 mobile. Gionee phone is hanging. I visited many times gionee service center but they are not able to fix hang problem. Many times i call toll free gionee but they don't response. I will suggest you all don't buy that kind of company phone which sell phone costly but don't give service after sell.
मैं gionee x1 मोबाइल खरीदते हैं। gionee फोन hang ho रहा है। मैंने...
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M
Makrand1980
from Mumbai, Maharashtra
Oct 4, 2018
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gionee mobile phone model s6s

Address: Pune, Maharashtra, 411027

It has been submitted for repair at pimpri chinchwad gionee service station and now it has been 6 days i didn't hear back a single call from service center. When i submitted the phone they said technician will check the phone and will call me. Technician isn't even checked the phone yet and said that they don't have equipment to check.

Is this how gionee takes care of their customers? Very much frustrating experience and the...
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S
sailesh rai
from Solap, West Bengal
Sep 22, 2018
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compulsory submission of mobile handset for minor work

Address: Darjeeling, West Bengal, 734001
Website: www.customercareno.co.in › Gionee Service Center

Sir,
I was using gionee handset since 2014. At 1st i had gionee m3. Right now i am using gionee m5 plus. Since some months back i broke the volume key of my set. I repeat just volume key. Some days ago i went to siliguri service center west bengal to get it repaired. I was allotted a job no. Gc[protected] on that day but to my surprise they asked me to left my set there for 8 to 10 days. As this was just a minor problem and the handset...
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B
Band Nitiraj
from Bengaluru, Karnataka
Sep 13, 2018
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fake promise of giving replaceable headset

Address: Belgaum, Karnataka, 590014
Website: Indianconsumercomplaint.In

I am using my gionee m7 power mobile frm past 5-6 months,, and i got a problem with headset,, so i went to gionee care and they are giving me fake promises of replacing headset since 1 month,, as they gave me time only of 5 days,, and every after 5 days if i go they are giving me more time,, if i ask them they are not responding properly,, so please i request you to do the needful.....
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S
Sateesh kumar yadav
from Banda, Uttar Pradesh
Sep 3, 2018
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gionee a1 service center

Address: 212303
Website: www.gionee.com

Hello sir
My phone is Gionee A1 .This phone multi button is not working properly and touch . I was go to Service center for well working phone but the service center are tell that .your phone is physically damage but that's condition my phone have repair in service center at sultanpur UP. Lucknow Gionee service center are not repairs my phone they are tell me .that's phone is physical damage and they are not working. So please help...
+1 photos
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N
nssaxena007
from Noida, Uttar Pradesh
Aug 30, 2018
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regarding faulty product

Address: Amroha, Uttar Pradesh, 244221
Website: www.paytmmall.com

Dear sir/mam,
I would like to inform you that i have bought gionee a1 black 4gb, 64gb from paytmmall on 8 aug 18 but i am unable to run my jio 4g sim in that by which i am unable to run it at all. I have complained so many times in this matter to the paytmmall care and they have tolled me so many time that they would pick up my mobile and will provide me another mobile but neither i get replaced mobile nor money back and now they...
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A
Atul Sankhale
from Burhanpur, Madhya Pradesh
Aug 30, 2018
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poor service to repair my mobile & wrong commitment by gionee service center

Address: 450331
Website: www.gionee.co.in

Dear

My warrantied phone-gionee a1 has raised display complaint - (I4th julay to till date (30/08/2018) service center visit for this handset) approached to the service center burhanpur m. P. And they said display ordered it will be cleared within 7 days and i handed over the phone to the service center. It has been 1 month 14 days over now. Whenever i used to approach to the service center in ahad service center branch they...
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S
Sksihag
from Kota, Rajasthan
Aug 27, 2018
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regarding gionee bikaner service center and behavior

Address: Bikaner, Rajasthan, 334603

I have visited so many times to bikaner gionee service center and i also paid more than 400 ruppes even my mobile is not working properly and behavior of gionee service center also not good all time they watch movies on laptop they don't listen to customer properly. Mobile body also broken. And finally i had to visit outside of bikaner gionee service center...
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V
vishnudasgs
from Thiruvananthapuram, Kerala
Aug 27, 2018
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poor service-absolutely fed up

Address: Thiruvananthapuram, Kerala, 695012
Website: gionee.co.in

Dear

My warrantied phone-gionee a1 lite has raised display complaint - (Its my 4th or 5th service center visit for this handset) approached to the service center trivandrum and they said display ordered it will be cleared within 7 days and i handed over the phone to the service center. It has been 1 month over now. Whenever i used to approach to the service center in trivandrum pattom/plamoodu branch they say display has not...
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1
1996aditya
from Gwalior, Madhya Pradesh
Aug 17, 2018
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gionee a1 smartphone

Address: Bhopal, Madhya Pradesh

Sir, due to some problem like over heating and issue in audio jack i have given my phone to service center on 19/07/18, since my phone was under warranty . its already been about 26 days and i didn't got my phone back. when i call they keep on saying part not available!. I WANT MY PHONE BACK WITH IN 7 DAYS. If part not available please refund back me money . This is the last time i am asking patiently if still no action taken i am going to...
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M
Mriganka Mousam Sharma
from Hojai, Assam
Aug 16, 2018
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faulty headphones damaged in a few weeks

Address: Jorhat, Assam, 785001

I bought a pair of headphones for my gionee a1 set just a few weeks before from gionee service centre, jorhat and within such a short time its not working in one side. There was no casualties from my side and being an original product i dont see why its of such a poor quality to have lost its utility in such a short period of time. So i request for a replacement of the same...
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praveen rajaboina
from Hyderabad, Telangana
Aug 13, 2018
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i am going to take an legal action about your service center in nalgonda

Address: 508001

Hello gionee my self praveen and i am from nalgonda 508001my main concern is my mobile a1 touch not working so i given to your service center on 13/07/2018, still now no any proper response from your service center they r saying parts not available, i am not surely says that when it should be delivered to you if need any information kindly contact toll free number and don't come to my services center
Because of that i am thinking to...
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U
Umesh darekar
from Mumbai, Maharashtra
Aug 13, 2018
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job sheet number gc18700077507 - gionee a1 gold

Address: Nashik, Maharashtra, 422007

Hi team,

I have bought gionee a1 last april 2017 and since then i am facing issues with this mobile.

Last month it had charging issue. My mobile is in service center from last 3 weeks for charging issue thing 10 days it was in service center and no update has been provided to me neither its been fixed. You all know how important is mobile in today's era.

And sunday when i call the toll free number...
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M
maheshvyasg
from Kichha, Uttarakhand
Aug 6, 2018
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not repairing submitted mobile in warranty

I submitted mobile for repairing on 29 june 2018 at gionee service center sector 18 noida . my mobile is in warranty. they given me time of 7 days . They are cheating me and giving me dates on dates but not repairing mobile. 37 days has passed .now i have lost my trust on gionee .now i am not sure that they will repair mobile or not.without mobile i am facing very problem.
Desirable solution :my mobile should be repaired and delivered...
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S
sanjayjena1978
from Noida, Uttar Pradesh
Aug 6, 2018
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complaint against service job no. gc18700037110[#100075397]

Respected Sir
On 14.07.2018 at Dev Commonucation Malviya Nagar Gionee Service Centre, I had deposited my A1 Gold handset for complaint of touch panel not working sometimes under warranty period. Your service centers persons told me time of one week for resolving my complaint But my problem is not completed I called and talked with them so many times and they peoples told me again and again one week time to resolve my problem Today...
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G
Gouti Laxmikanth
from Nizamabad, Telangana
Jul 31, 2018
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mother board problem

Address: Nizamabad, Andhra Pradesh, 503001
Website: www.gionee.co.in

Sir,
I have purchased gionee marathon m5 lite in 2016 the mobile was good till this month but accidentally the mobile was exposed to rain i have noticed and cleaned the battery port and cleaned the water i worked nice but on this 15th of july the mobile stopped working and the display is not working we went to the service center located in our town they said that the mother board is damaged they asked 5000/- for mother board changing...
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S
SimbuRock
from Namakkal, Tamil Nadu
Jul 30, 2018
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new phone fault

Address: Namakkal, Tamil Nadu

I bought a new gionee a1 lite phone on 28/06/2018 in namakkal poorvika mobiles. After two weeks my phone not receive 2g signal and sometimes signal tower disconnected and second sim slot not working. I given to the service center, they tells that 20days commitment for warranty claim and replacement. I never expected that. It create a bad opinion about gionee phone....
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