Hi
gionee team,
Iam writing this email with very big dissatisfied heart with
gionee store in banashankari bangalore called "galaxy mobile store
Incident:
Yesterday my father had took
gionee p5 mini from galaxy mobiles banashankari, bangalore.
My father doesn't know about the phone stuff as i was not in town his old phone got damaged and that's the reason he went to purchase a new one alone with my mom.
When he bought it to home he, me and every one got surprised to hear that the volume is too low compared to even a low end smart phone. He literally can't able to hear the ringing volume too of any ring tone.
Once we yesterday itself went to the store for enquire about the issue with newly bought phone, the employee (Attached image) adamantly behaved and answered to me"we can't do anything now, and the phone volume will be depending on the price of phone :-)." not only that he yelled on my father with in disrespectful way.
This is pethethic experience we had and i have even took the video of the little conversation i had with that adament, misbehaved employee who given
gionee p5mini toy father.
I urge to take action against this issue asap at the earliest because this will tarnish the name of
gionee in the customer satisfaction ultimately.
Address of store #: galaxy mobile #984/1 21st main road, 13th cross near bsk bda complex, bsk 2nd stage bangalore:560070, ph#: [protected]
I hope you will not loose your customers permanently like this by not resolving the issue.
Best regards,
Shrishailkumar d maddaraki.
Cell#:[protected]
