Glen Complaints & Reviews

My name is S Das [protected]. I purchased a Glenn GL 4052 SX from Maharashtra Electronic Corporation 215 M G Rd Pune on 9th July 2011, but we were surprised to find some of the blades including the main chopper to be totally blunt & not usable. We were asked to contact the service centre Mr Jadhav at Katraj service centre ,Service centre person has inspected the same & has agreed that the same needs replacement & till last 30...

I have place my order for Glen Food Processor 4051LX on 31st July,2011 while sawing HOMESHOP18 channel, at that time they are showing free gift of plastic air container ( 3 nos) with this, i booked my order on same day vide ref.[protected] but due to some technical error vide generating IVR for payment and it would be finalised at 2.45 p.m. on 31.07.11. When it received on 06.08.11 we found that there was only food processor and with that not...

I have a glen four burner gas stove purchased in January 2010. There are frequent problems in the ags stove wherein one or more burners do not work properly. this problem occurs once in every 40 to 50 days and I end up calling the service company, Chakra Agencies and then their peson would come and do some cleaning and then it will work for a few weeks and the same story repeats.Each time we hae asked the service agent what is the reasona...

I'VE LODGED A COMPLAINT WITH THE SERVICE AGENCY OF GLEN MAKE HOBS ((PH NUMBER OF THE SERVICE AGENCY 0091 [protected])) THAT THE IGNITION OF THE TWO BURNER OUT OF THE FOUR BURNER IS OUT OF ORDER.
ONE MECHANIC WAS DEPUTED TO MY APARTMENT TO RECTIFY THE FAULT, BUT COULD NOT RECTIFY. IT IS MORE THAN THREE WEEKS NOW.THEY ARE INSISTING TO CARRY THE APPLIANCE TO THEIR SERVICE CENTRE. WHY IS IT SO?...BECAUSE IT IS JUST ONE YEAR AND TEN...

Regarding above subject the matter is that, I have purchase one of glen company's gas stove model no. GL-1049 (GT-[protected]) from Sales India private limited on 14th feb’2010 which has one year fully guaranteed against any defect arising out of defective material.
Glass top of above product was cracked on 26/01/2011 while my wife was cooking the food on it. We found that there was nothing unusual activity happened during that...

I bought two electric chimneys of Glen company from Kitchern Planet, Inc in Gurgaon. One of the chimney is installed to our staisfaction but the other one was defective and the buttons. On the first day of installation the buttons started to malfunction and it was repaired on complaint but again it started to malfunction. On contacting the vendor again, he started to abuse and use bad language, he refused to help and it looks like we have...

Purchased a chimney under Independence day offer from steel corner, patna. Delivered very late and after delivery took again 15-20 days time in installation and also misbehaved by company's service engineer, Mr. Santoshi. No support from company side extended. Any way before completion of one year tenure even, suction speed slowed down. Service was badly required. A complain was lodged in first week of november. no body attended till...

Glen Dhan Lakhshami Offer-4 Burner Cooktop+Rs 200 GC

Location: Madhya Pradesh, India


PRODUCT NOT YET DELIVERED
Glen Dhan Lakhshami Offer-4 Burner Cooktop+Rs 200 GC

Location: BHOPAL, Bhopal, Madhya Pradesh,


PRODUCT NOT YET DELIVERED
FROM,

Mrs. VIBHA JAIN
HIG-14,STERLING CASTLES,
BEHIND RELIANCE FRESH,
HOSHANGABAD...

I WOULD LIKE TO SUGGEST YOU DEAR LADIES & GENTLEMAN
DO NOT BUY ANYTHING FROM ONLINE "HOME SHOP 18".. I PURCHASED GOODS LAST MONTH IN OCT.10 & STILL IN WAITING...I F I CANCEL THE ORDER SOME AMOUNT WILL BE DEDUCTED TOO...
SO THINK BEFORE YOU SHOP ONLINE WITH HOME SHOP 18 ...TRULY PROFESSIONALISM + UNPROFESSIONAL STAFF'S BEHAVIOR.... FALSE PROMISES...THIS IS ALL WHAT I HAD HORRIBLE...

my name is Salva and i am resident of moradabad ,u.p. .i bought my glen glasshood chimney last year in june.firstly,there was no company label on the chimney as well as no user manual.it got stained a month.atonce i complaint to my dealer but he responded after months.he took the chimney,got it polished and returned.i refused to take it and asked him to talk to company.he told me to keep on using it till company changes it.when i forced him...

i have purchased a new four burner glen gas stove on january 01, 2010. one of the burners is frequently having gas leak and despite repeatwd complaints, the solution each time being a temporary one, the same problem recurs. Further one more burner in burning very sparsely and the flame goes off automatically for no reason at times.
My concern is that despite repeated complaints,the...

my stove is not working i keep on calling you people but no response kindly pls call me in this number..[protected]...

I had paid Glen service centre the price of the bracket to fit the chimney after purchasing the product GL 6070 SS. But the product on display was not working and the product was discontinued so it wasn't delivered to me.
Now Glen refuses to return the money or the bracket that I have paid for.

I have been calling up the Service centre manager for a month now but he gives some excuse or the other and refuses to...

i have purchase glen 3 burner product id 1073, while using the hob i came to know of the faulty knob part.
which will turn while cleaning the top surface, which is very dangerous to ours life.
i have made several complaints regarding this issue, company has send a person may be some helper of technician, who has instructed to change the knob and promise to chane it after 2 days. but after 1 month the complaint is still unattended....

I have purchased a Glen's Food processor as I wanted to gift it to mother on the Womens Day. I have placed an order on HS18 for glen product I got my product after several follow-ups and when I got the product the product was not working. I called up their Call centre which is in Faridabad and they told me that they will get back to me. But still I haven't heard anything from their end. Finally I called them again now they are not...

We are a centre of distribution of food for the international community of Auroville, in Tamil Nadu.

In February 2008 we purchased in Planet Excel in JN Street in Pondicherry a 5 gas stove with inbuilt oven, GLEN model 1131.

Just a few weeks after, we realized that the oven did not work well because the door was not closed properly.

Several times we called for servicing, they repaired (apparently)...

Dear Sir,

I have bought an Glen Kitchen chimney from Kolkata.The Model No. GL-6058SSBF
size:Glen 27 inch
serial No.:810451.The switch of the chimney is not working and I have made the complain to the customer care. My complain doctet no:97 dated 11/03/2010. after repeated request they are not replacing the switch and more over they are telling lies that we are not at home,where as me a retd. Central Govt officer...

Purchased Three Burner Gas Stove of Glen on 31.08.09 from spencers, jaipur. From day one leakage has taken place, twice is was servised by person from company itself but nothing has improved. Our gas consumpyion has increased from one cylinder per month to two cylinders per month. We are scared that due to leakage accident may happen....

I have purchased one GLEN 6054 60SS 893 Mh3/hr Hood-chimney from Sales India, Dharnidhar branch, Ahmedababd on 12/Dec/2009. Now during the first month itself we are facing the problem of Oil drops gathering on the faber filter's outside part even at a gap of 3 days of fullying cleaning the faber filter( steel).So, we lodged complain with Naresh Briother vide Job no 546 dated 9/1/10 and the Servce Staff came on 11/9 and relocated the...

We received Glen mixer cum juicer model no. GL4014 as a gift. The plastic body of the mixer was damaged for which we called the service centres several times. Also, on their website - www.glenindia.com i have logged a compliant several times. It close to 6 months that I have been rigouously calling and following up. This company should be shut if being in the consumer industry it cannot provide timely after sales service....