Glen Complaints & Reviews

We bought a four burner gas stove from glen company. But two of its burner are not working properly when we on or off the gas. Please fix it as soon as possible.when we off one of the burner then it makes a very weird noise. And it is some time risky also. Even when we on the burner some time it doesn't work.please fix it as soon as possible. We are waiting for your positive response....

Dear concerned,

We had purchased a gas stove glass top 6months back and 2 days ago it caught fire. I am surprised that a company like Glen can offer such malfunctioned product. The fire was caught in burner and pipe and could be really dangerous if left in noticed . I am very disappointed by the product and would strongly urge to replace my product with a new one and detail clarification on the issue.

Name -Rahul...

I have brought a cooktop on 16/08/2016 from Aligarh (Uttar Pradesh) & started using it from 01/09/2016. In just 15 days, the black toughened glass of the cooking gas slowly and gradually started falling down in pieces day by day!
I have no idea what the hell has happened to the glass? I mean I have used 1-2 cooktop of other brands in last 10 years, but I have never faced such a blunder issue. Now, I went 60 kms to aligarh from my residence...

I have purchased a glasstop stove from "GTRE Canteen" at Bangalore.
Model : glen 1039 gt.
Date of purchase :[protected]
I am writing this mail with extreme dissatisfaction with the product. Its been just 1day i had purchased this product and it is started use but we are facing gas lekage problems.

I want my product to be replace with warranty cover.

Rgs,
Kumar Mallappa.
[protected]....

Glen 2 burner glass cooktop are the worst cooktops i purchased the cooktop on 10th of april and started using it in may end with 2 months o[censored]sed todayi suddenly heard a blast sound from kitchen and to my surprise the cooktops glass has fragmented in several piece and the whole kitchen is seen around the expelled glass pieces of the cooktop just one burner was in use that too tea was there on the stove what a worst company they fame it to...

I had already informed you about this unresolved poor service of glen india by their franchise chakra services in chennai. Repeated emails to their customer service in india sees no response. The boss of their chennai office by email states the flexible duct end cover is interference fit which is incorrect. His team has fitted a rusted mild steel screw instead of the correct non rusted one. The instrument was installed without a light working...

I have a Glen Hob which I had installed January 2015. After installation i am having regular problems with the burners. For last one year the big burner is not running. I had given several complaints but after giving several complaints for consecutive months one service person turned up and took the service charge and could not convey the proper problem so one more service person came after my call and again he couldn't rectify the proper...

Bought a 3 burner automatic gas stove on 23rd march 2015. The automatic trigger of lighter stopped working in june 2015. When complained was asked to change the battery which was done twice still the system did not work. After repeated follow up sicne no one attended the complaint & was willing to come out of the change battery mode; started using normal lighter.

Early june 2016 we started facing problems with the burner &...

I have purchased a glasstop stove from "kamala home appliances" at gandhipuram coimbatore, tn.
Model : glen gl1038 gt al @ rs.8990/-
Date of purchase :[protected]
I am writing this mail with extreme dissatisfaction with the product. Its been just 10 months i had purchased this product and it toughened glass has broken into pieces. And the dealer has promised to provide extended warranty, but when i visited and told them...

I have a glen electric rice cooker 3056. Its not under warranty. On 13.04.2016, i made a complaint to service center of glen that my rice cooker is not stable on cook mode. After every 1 minute of cooking rice, it comes on warm mode and because of that i was not able to cook anything. Mr. Satender (Mob-[protected]) one of service man from glen came to see and detected the problem of thermostat change. He changed the part and took rs.480 (280...

I had bought a Glenn chimney at Saravana Stores chennai. For installation chakra services chennai representative came and instructed me to get my loft cut by plumber and wall too to be holed. I did that after which same technician came. He used a rusted screw to fix the end cover of chimney flexible duct. kept the gap between wall and flexible duct without filling. Also not fix the fused light. From January even after repeated email complaint...

Dear,
Sir/mam
I have recently purchased chimney of glen touch screen model [ GL 607160, 1250 ts black]
From R R Enterprises c scheme jaipur rajasthan on dated 08/05/2016
and I am facing problem to install at my home no body is giving proper response because after purchasing this chimney company technician came to install but when he checked it to fit in kitchen he said it is defective piece will not working properly...

Purchased a cooking range from the local Glen dealer in Srinagar. As well as the electric chimney.
The top ring of the 3 in 1 burner is scratched by some hot utensil while cooking as if the ring is made of plastic. This happened in the first week only. No replacement provided. Also the suction of the chimney not good. These days in winter esp condensation...

Hello Sir/Madam, This is with regard to my recent purchase of Juicer Mixer Grinder of Brand - Glen India Appliances. I Purchased this product Online from Pepperfry.com on 9th March 2016 and the product got delivered on 16th March 2016. From the very first use of this JMG (Juicer Mixer Grinder of Glen) There was a very loud noise coming out of its motor and the transparent outer lid cover was also getting in contact with the sharp blades hence...

Hi - I had purchased one 3 burner cook top from NSG Canteen, Manesar of Glen Make.
-As soon as i assemble this .Its two big burner were not working.
-I registered a complaint against register no.[protected] and was been assured by Glen to rectify the problem.
-But looking no response from Glen, I sent a mail bearing the same complaint no..
-No action has been taken yet and seem they are not bothered to rectify even.br...

Hi,

I had got my built in hob and chimney from glen fitted through Has Enterprises on 1st December 2015.

The pathetic installation done is not yet rectified despite escalating multiple times through call and speaking to Mr Pradeep Shukla supervisor.


Please have this rectified at the earliest.

[protected]@gmail.com

Regards

Vinit...

On 08/12/15 i have purchase cooktop -gas stove of cepella glen from Darshan ahemedabad.

During the cooking glass of stove is broken / damage some how.

within one month this incident is occurred .

cooking process was going on in regular mode but some how suddenly glass is broken . therefore kindly replace stove or replace glass as early as possible .

iteam code-IG0338IT0015 cooktop...

I purchased glen chimney and i found it faulty after several complaints and fight they said we will change your chimney and i asked that i would upgrade the model as it is not working already so there is no use of it again. They said okky sir we will change and they told me 2 chimney and price different i need to pay what i found was that they were charging me more then the market value of their chimney and then i took price quotations from...

Dear Sir, I have purchased a chimney of Glen India around 11 months before. I am having three problems one is that the bulb is not working, the second one is that the switch to on/off the bulb and third one is that the smoke from stove does not fully go inside the chimney. I have called the customer care and they give me the contact number of Ajmer office to which I called and they said that we will take complain and said that we will...

I have bought 3 Burner gas stove of glen from local market before 5 months, now there one problem is some gas leakage in burner and gas feeding pipe as well, so many complaints registered at local market where i purchased but there is no any response since 1 week. No technician available for service they answered.. so bad service never buy....