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Glen Complaints & Reviews

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Last updated Jan 22, 2022
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Glen reviews & complaints(295)

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I have place my order for Glen Food Processor 4051LX on 31st July,2011 while sawing HOMESHOP18 channel, at that time they...
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I have a glen four burner gas stove purchased in January 2010. There are frequent problems in the ags stove wherein one or...
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I'VE LODGED A COMPLAINT WITH THE SERVICE AGENCY OF GLEN MAKE HOBS ((PH NUMBER OF THE SERVICE AGENCY 0091 [protected])) THAT THE IGNITION OF THE TWO BURNER OUT OF THE FOUR BURNER IS OUT OF ORDER.
ONE MECHANIC WAS DEPUTED TO MY APARTMENT TO RECTIFY THE FAULT, BUT COULD NOT RECTIFY. IT IS MORE THAN THREE WEEKS NOW.THEY ARE INSISTING TO CARRY THE APPLIANCE TO THEIR SERVICE CENTRE. WHY IS IT SO?...BECAUSE IT IS JUST ONE YEAR AND TEN MONTH OLD WHEN I LODGED THE COMPLAINT AND THEY ARE SUPPOSED TO ATTEND THIS PETTY SERVICE WORK TO RECTIFY THE FAULT AT CUSTOMER PREMISE.THEY ANTICIPATE THAT THE GLASS TOP OF THE GLEN HOBS MIGHT BREAK WHILE ATTEMTING TO RECTIFY THE FAULT AND THEY ARE ALSO INSISTING TO PAY THE REPLACEMENT COST
IF IT BREAKS IN AN ATTEMPT TO RECTIFY THE FAULT.
PL ADVICE
Aug 13, 2020
Complaint marked as Resolved 
Manufacturer should not sell product with poor infrastructure to cater after sales service and that the licence of such manufacturer should be withdrawn with poor after sales service
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    Glen Appliances Pvt. Ltd. — to change glass top of of gas stove which under one year guarantee period

    Regarding above subject the matter is that, I have purchase one of glen company's gas stove model no. GL-1049 (GT-[protected])...
    +1 photos
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    I bought two electric chimneys of Glen company from Kitchern Planet, Inc in Gurgaon. One of the chimney is installed to our staisfaction but the other one was defective and the buttons. On the first day of installation the buttons started to malfunction and it was repaired on complaint but again it started to malfunction. On contacting the vendor again, he started to abuse and use bad language, he refused to help and it looks like we have wasted Rs 12,500 for the chimney.

    Amit Bedi
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    GLEN CHIMNEY IS NOT AT ALL A GOOD PRODUCT, I REFER NOT TO BUY GLEN PRODUCTS AT ALL ..

    SHANTANU JAIN
    DELHI -85
    very bad product glen very bad service
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      Purchased a chimney under Independence day offer from steel corner, patna. Delivered very late and after delivery took again...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Glen Dhan Lakhshami Offer-4 Burner Cooktop+Rs 200 GC

      Location: Madhya Pradesh, India


      PRODUCT NOT YET DELIVERED
      Glen Dhan Lakhshami Offer-4 Burner Cooktop+Rs 200 GC

      Location: BHOPAL, Bhopal, Madhya Pradesh,


      PRODUCT NOT YET DELIVERED
      FROM,

      Mrs. VIBHA JAIN
      HIG-14,STERLING CASTLES,
      BEHIND RELIANCE FRESH,
      HOSHANGABAD ROAD,BHOPAL(M.P),462026


      Dear Sir,

      I wish to inform you that i placed an order for "GLEN DHANLAKHSHMI OFFER- 4 BURNER COOKTOP+Rs 200GC" dated 21th OCTOBER 2010, against "ORDER NUMBER[protected]" and
      "SUB ORDER NUMBER[protected]", After placing order,a letter was received with details of order and product on october 22,2010 with afforementioned information that the "PRODUCT WILL BE DELIVERED WITHIN THE NEXT 10-12 WORKING DAYS". Payment was done by me in cash(Rs.2995) to your courier agent on october 26,2010.

      After paying the desired amount,i havent received the product till date,and no information regarding the product as well as the gift coupan has been conveyed to me..

      I received assurance message on 9th nov. after my first complaint saying that the product wil be delivered in 2-3 days but this is my second complaint still no action hasent been taken from ur side.

      All these activities reflects insincerity and ignorance of your company towards your customers which creates dissatisfaction,distrust and ultimately creates bad impression of your services.

      So i request your company to look my matter into consideration and take instant and positive steps.


      Regards,
      Mrs. VIBHA JAIN
      (CONTACT NUMBER[protected],[protected](M)
      Aug 13, 2020
      Complaint marked as Resolved 
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        I WOULD LIKE TO SUGGEST YOU DEAR LADIES & GENTLEMAN
        DO NOT BUY ANYTHING FROM ONLINE "HOME SHOP 18".. I PURCHASED GOODS LAST MONTH IN OCT.10 & STILL IN WAITING...I F I CANCEL THE ORDER SOME AMOUNT WILL BE DEDUCTED TOO...
        SO THINK BEFORE YOU SHOP ONLINE WITH HOME SHOP 18 ...TRULY PROFESSIONALISM + UNPROFESSIONAL STAFF'S BEHAVIOR.... FALSE PROMISES...THIS IS ALL WHAT I HAD HORRIBLE EXPERIENCE WITH THIS CHANNEL.
        BETTER WE SHOULD BUY DIRECTLY FROM THE MARKET TO FEEL GOOD. & SAFE. SO U BE SAFE...& LET ME WAIT FOR MY PRODUCT & DON'T KNOW FOR HOW MANY MORE DAYS.... THIS MASSAGE WILL ALSO BE FLASHED ON YAHOO..CHAT ROOMS.
        REARDS

        SUNNY SINGH
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi Sunny,

        We sincerely apologise for the inconvenience caused. The porduct has already been deleivered to you and you should receive it soon.

        Regards,
        Homeshop18 Online Support Team

        Your feedback is important to us. Keep Posting!
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          my name is Salva and i am resident of moradabad ,u.p. .i bought my glen glasshood chimney last year in june.firstly,there was no company label on the chimney as well as no user manual.it got stained a month.atonce i complaint to my dealer but he responded after months.he took the chimney,got it polished and returned.i refused to take it and asked him to talk to company.he told me to keep on using it till company changes it.when i forced him too much,he brought a steel sheet and replaced the stained sheet.there are no indicators on this sheet.i again complaint to him.he said that company has told that it can do only this much and i will come and see.he has not returned till date.at last i told him that i had complained to company he told no problem the company man will come to the dealer first and not to you. i am fed up as i find that the dealer i think has sold a duplicate chimney with your brand name besides its a good costly thing which due to its condition i dont feel like to use or clean.i request the comany as it deal with its image also.my distributors name is agarwal.i rquest the company to send service engineer to me first.
          Aug 13, 2020
          Complaint marked as Resolved 
          Glen customer support has been notified about the posted complaint.
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Glen Four Burner Gas Stove — burner gas leak and burner non function

            i have purchased a new four burner glen gas stove on january 01, 2010. one of the burners is frequently having gas leak and...
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            my stove is not working i keep on calling you people but no response kindly pls call me in this number..[protected]...
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            I had paid Glen service centre the price of the bracket to fit the chimney after purchasing the product GL 6070 SS. But the...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            i have purchase glen 3 burner product id 1073, while using the hob i came to know of the faulty knob part.
            which will turn while cleaning the top surface, which is very dangerous to ours life.
            i have made several complaints regarding this issue, company has send a person may be some helper of technician, who has instructed to change the knob and promise to chane it after 2 days. but after 1 month the complaint is still unattended. and reply to my calls please help before some unforseen happen
            Aug 13, 2020
            Complaint marked as Resolved 
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I have purchased a Glen's Food processor as I wanted to gift it to mother on the Womens Day. I have placed an order on HS18 for glen product I got my product after several follow-ups and when I got the product the product was not working. I called up their Call centre which is in Faridabad and they told me that they will get back to me. But still I haven't heard anything from their end. Finally I called them again now they are not answering my call. I have informed the HS18 and they told me that its their product and they have to give the services but they didnot helped me.Being an Indian I believe in truth and sincere work but this people are doing dirty work which directly affects the customer as I have made the payment and the product is not working. Even I have informed them via Email three times still no responce. I want justice for this Forum and also want this companies to work in a proper way.
              Aug 13, 2020
              Complaint marked as Resolved 
              We have got a food processor of glen two years back, problem is it is not working for the last couple of days and its under guarantee period .its highly request to get it done as soon as possible

              Thanx
              Sudip
              Larsen &Toubro ltd k-16(c-6/70 )s.d.a hauz khas Delhi
              phone [protected]
              mob-[protected]










              Sudip chatterjee
              sir,
              i bought glen food procceor in december for my old parents . at the time of buying the owner of that very particular shop that we send a person to give demo but after 8 months none of the glen representative
              come. then now u tell me i am far away from my parents and to give them comforts i bought it but the product harrased me
              my parents address
              sh.i j gupta
              biv75, gazigulla, jalandhar city punjab 144008
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                Glen India Limited — bad quality equipment & bad service

                We are a centre of distribution of food for the international community of Auroville, in Tamil Nadu.

                In February...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Dear Sir,

                I have bought an Glen Kitchen chimney from Kolkata.The Model No. GL-6058SSBF
                size:Glen 27 inch
                serial No.:810451.The switch of the chimney is not working and I have made the complain to the customer care. My complain doctet no:97 dated 11/03/2010. after repeated request they are not replacing the switch and more over they are telling lies that we are not at home,where as me a retd. Central Govt officer and my wife always stays at home and no phone call comes from their side.

                Sir I request you to please look into the matter and solve my problem as soon as posible.I hope that you will look in this matter seriously and help me out from this problem.

                Thanking You,

                Regards,
                Shyamal Kumar Guha
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                I am facing the same issue, i bought Glen on the basis of their life time warranty and overpaid by couple of thousands but on the very first day the buttons started to malfunction. When i contacted the dealer he started to abuse and misbehave. Glen is the worst chimney to buy, completly frustrating experience.
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                  Purchased Three Burner Gas Stove of Glen on 31.08.09 from spencers, jaipur. From day one leakage has taken place, twice is was servised by person from company itself but nothing has improved. Our gas consumpyion has increased from one cylinder per month to two cylinders per month. We are scared that due to leakage accident may happen.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  You can complain about your problem, further to the company directly. However, there may be a variety of reasons behind your problem, about which you can learn more here

                  http://welkinizer.com/2010/02/19/does-gas-stove-effect-consumption-of-gas/
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                    Glen Electric Chimney — Glen not attending to oil leaking from surface of chimney

                    I have purchased one GLEN 6054 60SS 893 Mh3/hr Hood-chimney from Sales India, Dharnidhar branch, Ahmedababd on 12/Dec/2009....
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                    Glen Appliances Pvt. Ltd. - Glen Mixer Cum Juicer Gl4014 — No timely service and non availability of spare parts

                    We received Glen mixer cum juicer model no. GL4014 as a gift. The plastic body of the mixer was damaged for which we called...
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                    Dear Sir,

                    I have purchese GLEN GAS STOVE GL1046TR in 2005. But last week only the small burner is leaking....
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