GoAir Complaints & Reviews

I had booked flight on go air flight g8 57 having booking reference jf9w4b, flight departure date was 27 march 2020
Unfortunately, because of covid-19 this flight was cancelled but i didn’t received any email or sms notification yet.
Two days before the departure date contacted customer care and they promised me, they will refund the amount. Still am waiting for the refund and now customer care number, emails even nodel officer,...

I made confirm ticket through easemy trip having pnr no.- p6sbkp & booking id no.-emt70272065. On dated 15th april 2020 (Sector bom-bbi), due to current situation of covid 19 lockdown. Flight got cancelled, so i made the ticket cancel but neither i got my money refund back (Rs 10, 490) nor i am not able to reschedule my ticket. Please do some needful.

Thanks.
Niranjan...

Dear sir i booked a to and fro ticket from goair PNR#OCH5SN and Q953UJ, for which flight is canceled because of coronavirus and i am asking them for a complete refund but they are forcing me to take a credit shell or reschedule the flight which i don't need i request you to please look into the matter and help me to avail my full refund....

I had booked flight on go air flight nog8-145 having booking reference x73rpc.

I am common middle man not having much of money i am requesting to refund my money i dont want to travel as my purpose of traveling is done now.

Till haven't received any communication from goair which made me insecure and scary that money gone in waste. As i am poor man cannot do anything to firm like goair.

Hence your...

I have already canceled an air ticket (Pnr : w6rctc) on 19/03/2020. The journey date was 8th apr.2020 (With in country lock down period). The ticket was flexi ticket too against extra cost. The ticket value was rs.4022/-.

During cancellation they mentioned the deduction amount rs.675/- and further mentioned 'balance due' rs.3347/-, but where about the said amount? I should get full amount refund to my same account, where from...

To manager goair
Sir, i was going to travel delhi to srinagar on date 15/01/2020 departure 9:15 arrive 10:45 my pnr no y969fj. Unluckily the flight was cancelled due to heavy snow fall. From counter authority, they advised me to get full refund asum of the amount. But i don't got the asum of the amount till this date. Please i request you to check my messages.
Thank you....

I was traveling from bom to cok on goair g8-347 (Pnr: z5cevi) on the 15th of march, 2020 and had checked-in a small trolley bag with nothing but clothes in it. Upon reaching cochin at around 6:45 in the morning, i waited till the ‘last bag’ call at the conveyor belt for my bag. Since it had not arrived even after, i was under the impression that my bag had not been loaded from bom. I immediately contacted the goair airport executive and...

Hi sir/madam,

I have booked flight ticket from mumbai to bhubaneswar on 19th march 2020. But goair flight cancelled the trip. After got flight cancellation message from goair, i have cancelled the ticket through easymytrip.
I have received from easy my trip refund amount is 1797.00 but my booked ticket amount is rs. 9886.00

Please process rs. 9886.00 amount refund

Please check and process...

PNR DECS4R
Flight No. G8-292
Bangalore to Pune
Flight got cancelled by GoAir
Refund not received yet
Passenger Names :
D V JAYAPRAKASHA
E H RAJENDRA...

Due to covid 19 thr nation is under a lockdown. Instead of providing a refund foe our tickets booked well in advance the airline is holding the money in the a credit shell. I fail to understand why this inconvenience and harassment to customers for no fault of theirs. I request a full refund as i'm not sure when i may be able to travel next and i also may find other modes of commuting in the future if not this specific airline. During times...

Sir,
PNR no.A5pn4m (go air) date of journey 8/1/20.From kannur to kolkata .(rijumon joseph)but this flight had been cancelled and not refund the ticket amount till now. Flight agency is not responding. What shall i do?kindly do needful.

Thanking you

yours faithfully

Rijumon Joseph...

I want my refund as my flight cancelled by Go Air .They promised to refund with in 15 days yet no any action is taken by Go Air even after sending mail and messages in twitter .

All the document are attached in this complaint Details...

I booked my ticket from New delhi to patna on 25/03/2020. Your flight was cancelled due to covid 19.
I have no further plan for travelling anywhere. Show I want fully refund of my ticket price in same account.
PNR NO - Q6B2WS
Flight no G8-131
Timing 10:50
Paytm booking id is [protected]...

I booked flight from Goa to Chandigarh for 20th march and the airline cancelled it. But now no status is showing for refund.
They are not providing in cash, they are asking to reschedule. How in this Corana outbreak, they can do this....

Hi,

Recently i booked a ticket on go air from bangalore to kolkata for 26th march which later got cancelled from the airlines side due to covid-19 lockdown, with the promise of offering free rescheduling.
There is no option to reschedule flights in their official website and their twitter replies are good for nothing saying just "sorry for the inconvenience caused... You can reschedule from the website".
You...

Hi Team

My flight with PNR KDZJ8X was cancelled by the airline for 22.03 travel before a day and I was notified to contact them for a refund. I dropped them an emial and also called them the same day (Sat) and was informed that a refund will be processed after taking the request. I also went to airport to confirm the refund and I was informed the refund has been initiated.

Till date I have dropped them several...

Hello i have a flight booked with goair from delhi to bagdogra on 10th april 2020. I was travelling to bhutan via bagdogra, however, due to the current crisis i have cancelled my entire trip. Understanding the current situation, bhutan being another country is proving us full refund.
I am not planning to go to bhutan in near future, so i requested goair for full refund.
But they are not even replying to my mails. I have mailed...

Goair a company which not kept it's promise. The same had again happened to me. I booked two flights on 04 april and 11 april respectively pnr mg8u4d4sy and mg8yeeq5h respectively, i booked cancellation protection by paying extra charges to goair, in which they guarantee you full refund under any condition. But the company as expected is not doing the same as promised. It is not at all a trustworthy company. I will request everyone to stay...

Hi i am md hasibul alam for my wife most saleha khatun, booked a round trip goair flight ticket on 13/03/2020 to go from kolkata (Ccu) to bengaluru (Blr) on 22/03/2020 & to return from bengaluru to (Blr) to kolkata (Ccu) on 26/03/2020. The pnr no. Of the ticket is mczdta & the return ticket pnr no is also mczdta. Her flight was g8-830 & return flight was g8-831. I have received two message regarding cancelling of the flights on 21/03/2020...

To - go air customer care,

I had planned for my annual pilgrimage trip to vaishnodevi and i was supposed to return on 05/04/2020 on the below mentioned pnr no. Oy4zft, from jammu to ahmedabad, via delhi, but due to suspension of flights on account of covid -19, we need to reschedule the travel dates. We want to confirm that this prn no will be retained. We also want to know where our refund money is lying and how can we use...