GoAir Complaints & Reviews

I had booked tickets on[protected] for departure from mumbai to kolkata on flight g8-511 on[protected] with pnr s5emyv. I got a call and email confirming the cancellation of the flight. I had tried to contact the airlines by phone several times which was always busy. I intimated the airlines about my choice for full refund more than 24 hrs prior to the departure time.

The refund has not been processed even after 16 days. I...

Hi I am Md Hasibul Alam for my wife Most Saleha Khatun, booked a Round Trip GoAir flight ticket on 13/03/2020 to go from Kolkat (CCU) to Bengaluru(BLR) on 22/03/2020 & to return from Bengaluru to (BLR) to Kolkata (CCU) on 26/03/2020. The PNR No.of the ticket is MCZDTA & The return ticket PNR No is also MCZDTA. Her flight was G8-830 & return flight was G8-831. I have received two message regarding cacelling of the flights on 21/03/2020 & 24/03/2020...

Hi I am Md Hasibul Alam for myself, booked a Round Trip GoAir flight ticket on 04/03/2020 to go from Kolkata (CCU) to Bengaluru(BLR) on 22/03/2020 & to return from Bengaluru to (BLR) to Kolkata (CCU) on 26/03/2020. The PNR No.of the ticket is B4B59S & The return ticket PNR No is S4BQ4V. I have received two message regarding cancelling of the flights on 21/03/2020 & 24/03/2020 respectively. I hence want to get full refund for the same i.e...

Pnr-vy938t, date of departure-23/03/2020
Flight from ccu to blr was cancelled by airlines. I received a mail saying i am eligible for full refund. Haven’t received any refund. The helpline numbers are not reachable, not getting a single answer on the mails sent.
Had booked via easemytrip but received call which confirmed goair will be refunding the amount. That number is coming switched ever since...

I, jasjit singh kahlon pnr qfvb8b, would like to receive a full refund for my flight g8-107 that has been cancelled by the airline itself.

I received the following text msg on march 17, 2020.

Dear smart flyer! Goair would like to inform you that for your pnr qfvb8b the flight g8-107 on 18mar'20 from del to ixc has been cancelled. This change is due to issues beyond our control. You will be contacted within 24...

I booked the tickets for 2 passengers through happyeasygo.com. It was booked last month for 28th march from delhi to lko for anil tripathi and mohammad farooq. Pnr no is sg32ye and flight no is g82509. For the same passengers return ticket was also booked on 26th feb 2020 via flight no g8188 and pnr no is bc8y7x. Both flight cancelled due to corona lockdown. Kindly get the money refund to me as flight were cancelled and please inform...

Hai, this is manhaz. I took tickets for my parents’ return journey to kannur from muscat[protected]. All of sudden goair cancelled all the flight to gulf region and i had to take ticket other carrier ticket to send my parents to send india. So i need full ticket refund at any cost. Your sudden cancellation made me to suffer a lot. Airline ref no is jc5fnn, i booked through akbar travels online application.

Regards,
Manhas...

I booked a ticket from DEL to CCU to board on 4th April, 2020. The ticket itself got cancelled by GoAir for which I received a mail on 14th March, 2020. I tried to contact GoAir several times regarding the refund for the cancelled ticket. Also at that time there was no issue of this pandemic still they did not revert back. Kindly look into the matter as the tickets did cost us Rs. 2796 which is our hard earned money and not a joke. As his...

I booked 2 tickets from CCU to DEL to board on 30th April, 2020. But unfortunately due to pandemic that occurred we have to cancel our ticket and we won't be opting for rescheduling. Kindly look into the matter as the tickets did cost us Rs. 5948 which is our hard earned money and not a joke. We tried to contact GoAir several times but neither they are taking any calls nor reverting back. This is a case of serious fraudulent activity and...

Hi
Mr vijay gole
Date of flight 29 mar 2020
G8 287 to mumbai to jammu
Is cancelled.
My pnr no odnj5h
Mob no [protected]
I am defence person to leave is extended is corona virus.
Please refund to payment.
My bank account details
Sbi adb ac no [protected]
Ifsc code sbin 0001809
Cancel to flight ticket on 29 mar 2020
And refund to my account. br...

We want your company to refund all of the money which we allready paid.its not our false.Due to corona(covid19).Govt has shutdown every places we understand the situation but when we check about the refund what we can get back is so less.its should not be like this ..Please kindly accept the words im sent to you.Flight No.GA297 From Kolkata-Aizwal....

I booked to fly with goair from delhi to ranchi on 18th of march. Due to covid19 issues, the flight for the day stood cancelled. When being called by the customers service executive, i opted to receive the refund which according to them, should have reflected in my account within 5 days of the date of cancellation. But i haven't received my money back. The customer service remains unreachable and i need money for these hard times. The ticket...

Hi sir/madam,

I have booked flight ticket from mumbai to bhubaneswar on 19th march 2020. But goair flight cancelled the trip. After got flight cancellation message from goair, i have cancelled the ticket. I have not received refund till now.


My pnr no : e4n46cdate of travel : 19th march 2020travel : mumbai to bhubaneswar

Regards,
Amarendra kumar nath
[protected]...

I had a goair flight on 19th march from mumbai to delhi. I received an email from the airline on 18th morning saying the flight is cancelled and i can get a full refund by calling their call centre. Their numbers do not work so i called goibibo through whom i had booked the tickets. Their ivr asked me to cancel the ticket. I did the same but have received a meagre refund from goibibo and nothing from go air even after writing to their grievance...

Sir
I cancelled my ticket on 12 march through your customer care staff with request to full refund as i am bsf mamber and all movement has been suspended due to covid 19.
Ref my previous complaint number g[protected] relating to full refund against ticket cancellation neither informed me nor full refund be made.
You are again requested please refund in full against ticket cancellation due to covid 19.
Again i will...

Goair has informed that flight g8-546 of 24.03.2020 has been cancelled. We had tickets booked for the said flight from guwahati to kolkata, pnr sed6yx. I would like to get full refund. The airline co. Has provided two phone numbers ([protected] & [protected]) to claim refund but none of the numbers is available.
Subhasis dutta
Madhumita dutta
Srijan dutta...

I had a flight on 16th March and it got cancelled few hours before departure. I got an email saying full refund will be given, just call the customer service. Now this is my 6th day that I am calling the customer service and no one has responded to my calls yet. I had called their Abu Dhabi office, even they couldn't help me and directed me to call the Indian customer care. I had sent an email on 15th night after I received the message that...

I had my flight on the 23 from del to gau via ixb but the airline cancelled the flight from del to ixb so how am i supposed to reach gau if they cancelled it so i called the flight for which i paid 4300 and i should be refunded at least 50% of the fare but they refunded me only rs 230, that's not acceptable as it was their fault for cancelling the flight to ixb so i demand a refund of 50 % anyhow...

I had booked go air flight with go ibibo. My flight no is g8-403/ pnr uefcrx and i received cancellation just 11 hours ago, then i called to go ibibo and they are saying that flight is not cancel as shown by system but please contact to go-air customer care.

I tried almost 20-30 times at go air customer care no : [protected] and [protected] but not getting any help

It is worst experience with any airline company...

I've been to trying to connect goair customer care number million times even i mailed them but no response
I want to cancel flight with full refund for 24th march bglr to hyd.. My pnr number is v422wl.
I've been trying to connect them from past one week. I want to cancel due to ongoing coronavirus situation. Such a pathetic customer care service.
How can i get full refund now, somebody pls help...