GoAir Complaints & Reviews

I had purchased ticket for my mother through go air (Pnr mcts2x) to travel from abudhabi to kannur. The booking was rescheduled thrice due to cancellation of flights (5th may, 17th may and 19th june respectively). My mother was repatriated to india last week by vande bharat mission.

Recently, i had sent few emails requesting for cancellation and refund, the only response from your side was an email with complaint number (G[protected]...

Goair has worst service.
Flight has been cancelled by go air and i didn't get full refund or credit shell of pnr in my account.

Also, goair is not providing proper information to their customer. I have dropped 6-7 mails to
[protected]@goair.in but no response from them. Also, i have tried customer care but no one responded.

Please find below last message which i received from goair but i haven't...

Flight has been cancelled by go air and i didn't get full refund or credit shell of pnr in my account.

Also, goair is not providing proper information to their customer. I have dropped 6-7 mails to
[protected]@goair.in but no response from them. Also, i have tried customer care but no one responded.

Please find below last message which i received from goair but i haven't found any pnr balance or refund....

I was trying to paying with the retrieved booking of pnr xfypxh,
But i couldn't use that money, please again provide me to use the pnr xfypxh flight money.
I don't want refund in my account, but atleast i can use for other flights

Thank you...

Please refund amount paid for flight booking through happyeasygo pnr no :-a35y4v date 03/06/2020 flight cancelled by you g8-321
Aging flight booked through goibibo due to urgency pnr r6ft8p date 06/06/2020 flight cancelled by you flight number is g8391 again flight cancelled by you

Please note that due to covid peoples already facing salary problems and common /middle class person never prefer to go by air its really...

Details:
Journey date: 06 jun 20
Flight no.: g8 133
Pnr : i3vpmi

I have booked ticket on 29 feb first for 26 april 2020, but flight cancelled due to lock down. Then i have rescheduled on 6th june. On 6th june agian
Flight cancelled. On 5 th june i have checked go air website for flight status and i seen flight is again cancelled. That time reschedule option is coming
But not cancelling...

Flight cancelled twice by goair, ethically refund should be done as we are no more interested traveling and no plans in near future to reschedule.

Pnr - reic8u
Pune to nagpur
Hitesh ingale (3 adults & 1 infant)
Email:hitesh. [protected]@gmail.com
Mob no: [protected]
Website shows flight is cancelled 2nd time post rescheduled from 10th to 14th jun'20
Requested for the full refund asap however...

This is an example of extortion & exploitation of customer in such a
Pandemic times. I booked a ticket from hyderabad to lucknow via delhi
For 21st april 2020, which had to reschedule from 21st april to 11th
May because of lockdown & for this i had to pay an additional fee of
298/-. This ticket was also automatically cancelled because of
Extension of lockdown. Now, go-air says that you may book the ticketsbr...

#goair #goairline
Worst experience ever while flight booking with #goair.

Pnr-zygh9t on goair flight from pune to delhi and delhi to bhubaneswar on 6th - june -2020 was cancelled without notifying me. Today i got this information while trying to check-in. I tried to reach them but nobody picking the call and no body bothered about any email.

I am so frusterated and disappointed with their service. They...

Hi sir/madam,

I have booked flight ticket from mumbai to bhubaneswar on 19th march 2020. But goair flight cancelled the trip. After got flight cancellation message from goair, i have cancelled the ticket through easymytrip.
I have received from easy my trip refund amount is 1797.00 but my booked ticket amount is rs. 9886.00

Please process rs. 9886.00 amount refund

My pnr no : e4n46cdate...

I booked a flight from pune to nagpur on 7th june scheduled at 07:25 hrs from go air website but the flight has been cancelled and the money is not yet refunded as promised. I called the goair customer service but they kept me waiting on call for one hour and didn't respond. The flight is booked on the name of yug shrivastava, registered email id being [protected]@gmail.com and pnr p97cuj. So i would like to file a complaint on request...

I am writing this in mental distress that despite sending repeated mails (5 times, screenshots attached) and calls (Never gets connected) to go air, i am not getting any response from their side. I booked a ticket (Attached) through makemytrip app for 6th june, 2020 to travel from kolkata to delhi. Its a very urgent travel and i had to be in delhi by 6th evening.
Its more than two weeks, but there is no response from their end. Neither...

As per the goair alert dated 23rd april 2020 i was to receive a refund for the ticket i booked for my father. Now you guys are just wanting me to give a credit shell which is not acceptable...

I am yet to receive refund of money due to me view cancellation of flight from jaipur to kochi on 20 mar 20. The pnr for two tickets bought by me and my daughter are k41pqi and b6wtf respectively for total four passengers. Despite reminders sent to feedback go air and [protected]@goair, no response has been received. I do not wish to avail the option of shell account....

Hi,
I had booked a flight with pnr a3gn2f for the flight g8-387 from mumbai to ranchi on 8th june. Goair as part of its latest scam; cancelled the flight altogether and there is no information on any refund initiatives.
They are running a broad daylight scam and we consumers are left with no option. I am not the only customer complaining and it's now a proven point that goair is running a scam.
Request your intervention...

The flight with pnr (W5wvjf) was supposed to depart from nagpur to patna (Via delhi) on 11th june (G8-2516 and g8-2511) but on trying to web check in 2 days prior, the status showed that "your flight has been cancelled and kindly reschedule your flight". But there was no update on when the next flight will take off. So, i was forced to book ticket through other airlines. I tried to contact go air customer care support helpline line number...

Respected sir/mam,
I booked a ticket for patna to delhi for 14 march 2020 (Pnr c4m2xf) for my professional tour. But unfortunately i misplaced my boarding pass after completing the trip. Now i need a confirmation that i board the flight on 14 march 2020 as i have to submit it to accounts department of my company. Kindly provide me the boarding pass copy or any confirmation mail or letter. I shall be very thankful to you. I attached...

Go air has cheated and taken Rs11276.
I have booked flight from Pune to Lucknow on 4th June but got cancelled without informing me.After calling help line number numerous time finally my call got connected and I waas asked to reschedule abd pay the difference.I again reschedule it to 8th and it again got cancelled 2 days before.I received a mail that I will get total refund but when talked to help line they refused and said that no...

Pnr t6sptc
Ahmedabad to patna
Doj 05/05/2020
Passengers name
Gautam kumar
Rupa kumari
Ganga devi

They all are belongs to my village came for finding work but due to corona they returned by shramik express after cancellation of flight.
Now they are not return or go anywhere due to current circumstances.

I already mailed 20 times to go air but they not responding.br...

I had booked a goair flight (Pnr: j63dpc) through amazon for travel on 28th march from hyd to lko. But due to the lockdown all flights got cancelled. I tried to contact goair several times through phone and email but nobody responded. As mentioned on their website about credit shell, i thought it would be created for me also. I checked on their website and could see the amount. Still i tried to contact many times just to confirm but got no...