GoAir Complaints & Reviews

Hi,

My Flight from HYD-CCU got cancelled .
Unable to get through to customer care for cancellation refund.
Please help.
How do i get the refund.

Thanks...

Dear sir/ madam,

I am jeevan and my booking pnr is reb57u for three passengers and i would like to cancel either reschedule the flight due to this issues i am trying reach go air call centre from past 3 days but no response due to carona virus karnataka strictly stopped all the activity up to 1 week due to this i cannot travel this time for that reason i need full refund either i have to change the date of travel for the same...

Hi,

This is savita sinha, booed ticket via clear trip website and ticket was already confirmed for april 23rd, however received automated email and sms saying that our ticket has been canceled for no reason and going to be either refunded or rescheduled as per our preference. Now neither website is working nor customer care no, no is picking up the phone.

Please help we are in hung situation now not able to...

Hi sir,
I booked goair ways ticket of dated 24/03/2020 now there is panic condition in india because of corona virus. So i have to cancel or reschedule my tickets and get my refund back. Here is my tickets details are nagpur to bangalore with booking id nf[protected] with pnr no. Rfvpgr. As go air ways customer service is also not responding, i am trying from long time but no response.
Kindly do the needful.
Thanks...

Hi,

I have booked 5 tickets from mumbai to goa. I needed to reschedule my flights due to emergency. The airlines need to understand that incase of any emergency they should also help the common people. But no one is responding to the calls this is pathetic from goair. I need my flight to get rescheduled as soon as possible.

I think i had worst experience with goair. Please respond to customers otherwise goair...

This is to inform you that you my checked in baggage has not been found. I travelled on 11th March 2020 from Delhi to kolkata at 9-05 pm . My baggage courier tag no. is [protected]. PnNR no. is Q8YRHZ seq-40 .
It was big brown handbag .Hope necessary steps will be taken to look after this matter.
Property Irregularity Report has been affixed here.
Thanking you

Yoursfaithfully
Ritu harlalka
...

I have booked a ticket on 14 th february, 2020 from kolkata to hyderabad. But the flight was cancelled on your side goair side. You have to refund my money back because of cancellation of flight on your side. But upto now i didn't get any response from on your side. It's amlost completed 20 days but upto now i didn't get my refund amount back. Even goair is not responding to any calls or mails. It's very irresponsible behaviour on goair side....

Sir,

My flight pnr jfj2qr goair flight g8-421 from hyderabad (Hyd) to new delhi (Del) on[protected] at 05:35 hrs got cancelled from the airport carrier's end. I tried reaching on the customer care number but there was no answer. I all the way reached the airport 3 days before the departure and informed the staff about the same. They said they have initiated the full refund, but till now the money hasn't been received. I have...

On 14 jan 2020 i booked tickets in names of mr. Suvendu dash 2. Mrs sagarika dash 3. Mr pulin acharya 4. Swagatika acharya 5. Ms niharika acharya & 6. Ms debashree acharya but as per your booking reference s8n1sz the status shows hold and payment status was declined but the booking amount of rs 19, 128.00/- was debited /paid from my credit card, in spite of expired of more than three weeks till date you have not returned/ credited such amount...

I am aaditya suresh. I flew from bengaluru to kochi on 03 march 2020. My checked in bag did not arrive at kochi and i have not heard from them regarding the lost bag. Customer service numbers do not pick up! I have tried several numbers, in kochi, mumbai and bengaluru, but no response whatsoever. I am very irritated and i wish to complain against goair. I need my bag back asap, to be delivered home...

Hi team

This is in regards to my pnr w9wrwj on 29th feb lko - del and supposed to depart at 6:40 pm however firstly they delayed the flight around 1hr and after that when we were about to land in delhi around 8:40 pm the announce that due to some reason they are diverting the flight to jaipur and landed the flight in jaipur at 9:30 pm after that we waited in the flight gor around 2:40 minutes after that they take off the flight...

I have purchased a ticket for journey from hyderabad to kolkata by flight no. G8 123 for 09th february'2020 vide, pnr no. L3lvuy. But on 3rd february'2020, i have received a message from the go air airline that due to unavoidable reason the flight is cancelled. Up till now, i have been running from pillar to post for realization of refund amount with adequate compensation but alas, i have not received any response so far which has naturally...

Dear sir,

Kindly view the attachment. Picture of my suitcase damaged and DBR of 24th December 2019.

This bandage was done at Delhi airport by airport authority only as it is badly broken damaged.

I have sent mails several times but only tickets is generated.

I am sorry to say that i have to put this on social media and news paper.
Their is no reply, call etc about the...

Booked a flight to bangkok from goa on the internet on or around mid february 2020.
Got e-tickets confirmation. About a week later got a text saying there may be a problem and to expect further notice.
A week after that having heard nothing more i double checked to see if the flight was still scheduled and it was still being advertised with nothing out of the ordinary.
Three says before the flight i checked again and...

I have booked flight from kolkata to hyderabad for 3 feb'20 pnr: eerwfr. But i got one mail that that flight got cancelled after that i tried customer care number multiple time either it was ringing and no one has picked or else it was going busy. On 1 feb'20 i was able to talk to them and ask the agent to reschedule it for next day or in same day but she told that there is no flights available of go air airlines.

I even requested...

Sir,
I have booked 4 tickets from kochi to hyderabad for 28/01/2020. Suddenly this flight was cancelled and a message was received from your end on 22/01/2020 by 14-05 hrs., as

"dear smart flyer, warm greetings from"goair". For your pnr a4bb6c on goair flight g8-508 from kochi (Cok) to hyderabad (Hyd) on 28 jan '20 at 22:10 hrs is cancelled. We apologize for the inconvenience caused. These changes are due to issues...

I booked the flight from delhi to hyderabad on 17th dec’19 flying on 8th feb’20 for 5 passengers costing rs.14, 935/- with pnr y9rqkw. At that time the prices were same for goair and indigo except the time difference of 1 hour. To my surprise on 3rd feb’20, i received a message from goair that my flight is cancelled and i have to call them for refund or a new flight for 1 day before or after (Subject to availability). After trying for...

I booked flight from indore to ahmedabad for 18 january 2020 having flight no g8766 from goair which was supposed to depart at 8: 00 am. The same was canceled by go air, which they informed me day before the journey and assured that refund shall be processed soon of full amount, i rescheduled the flight for 1st march 2020, but instead of getting full fare adjustment of previous booking only 757 inr were adjusted and balance amount i had to...

I have booked a ticket ie, pnr e9pb3q on goair flight g8-622 from bengaluru (Blr) to kannur (Cnn) on[protected] at 13:00 hrs is cancelled by go air with very short notice and hence i am forced to book another flight with higher charges due to no response from go air team.
When i met the person from go air office at bangalore on[protected], it is informed that within 2-3 working days the refund will be done. Not received the refund...

We had booked a ticket for my daughter on 15th december 2019 from nagpur to delhi on g82520 departing nagpur on 21st december 2019 at 21:35. When my daughter reached the airport at 1830 hours on the day of the departure, she was informed that due to non availability of pilots & other staff they have to cancel this flight and they will refund the entire amount of rs.5, 181/- (Including the convenience fee of rs.250/-) and will provide no other...