GoAir Complaints & Reviews

Pnr number r88qsm
Flight number g8336

Mumbai-cochin,
Journey date[protected].
Flight cancelled by the company, and no refund or travel date changing allowed from the website,
Please take immediate action against this kind of cheating, and refund the amount from the goair company.
Hopefully
Ditto antony...

I got email from go air that my flight has been cancelled my flight number g838 bangkok to delhi on 9th march 14:15 pm. I am still waiting for my refund. Please take some action against him. My contact no [protected]. I have also attach email photo....

Goair has cancelled my flight pnr-ofnqve dt of journey 02/06/2020 but their customercare is not answering phone for last one week when i tried to contact them for full refund & also several emails to them was not replied
Arijit ganguli...

My name ussain chalil

My goair pnr no. Qfkhne
Ticket booked on 21 may 2020.
Amount paid inr. 12632.00
Goair neither intimated me the flight status nor given any message and they cancelled the flight.
I went to airport in taxi by paying inr. 2500.
I met goair rep mr. Deepanshu nijhawan at chandigarh airport. He told no flight to goa today. He was saying money will be refunded.
But till...

Hello sir /madam

I had flight on 4 june.. But flight got cancelled.. It was showing yesterday on goair website rescheduling option.. But today it is showing outbound.. Plz refund as soon as possible.. I have a right to ask for refund according to your policy if flight got cancelled either reschedule or refund.. I am not able to reschedule so.. Kindly refund.. I will be grateful to you.. No one is replying me nor by call or...

I booked a flight from jammu to Srinagar with PNR: B97D3D on 2-6-20.it got cancelled and iam not able to reschedule it.custoner care numbers are of no use.either give me my money back or reschedule my flight...

Dear concerned,
I had booked ticket from srinagar to chandigarh pnr wfb2xh and due to i got mail regarding the peponement of flight which was supposed to departure at 13:45 and when i get mail i tried several times to get webchekin done via web but i was asked to contact airlines

Then i tried 100 of times to reach go air call center but couldnt get connect then i reached airport @ 1100 hrs but due to unavailability...

My flight g8-237, pnr fb163n from delhi to ranchi on 20th march, 2020 was cancelled by the airline.
I was informed via call that my refund would be initiated within 2-3 working days.
But, it’s been more than 2 months and i haven’t received any mail or call from the airline....

I booked a ticket on 2nd of april.. According to new guidelines laid by dgca i want refund so i contacted through mail.. Its been more than a week i'm not getting any replies. Kindly help....

I have booked today's flight from mumbai to varanasi and it got cancelled.
I am trying to call customer care number but its unable to reach. And also trying to reschedule the flight but its asking for extra charge. Pls help as soon as possible.

Pnr : fehr5r
Flight number : g8 349

If possible pls call on [protected]...

Hi,
I have already booked one ticket from Mumbai to Bhubaneswar for 25th March.
Due to flight non-operational I couldn't go.So now I want to reschedule it.
I tried to call almost 400 times, but no one picking my call and
sent mail also 10 times but no reply simply creating one ticket and sit down.
Really I am frustrated in your service.
This is my first and last booking in your airlines.
Really...

Hello, I booked a GoAir flight(G8-120) from BLR to DEL for 2nd June, 2020. I tried to checkin on 30th may and 31st may bht they were showing some error while assigning the seat and informed to contact the customer care. Since then i am am trying the customer care number but they are not responding. I am a doctor and I urgently needed to go back and provide help at the maharaja agarsain hospital, Agroha, Hisar, Haryana.

Their...

We have received this mail from goair
From: admin goair
Date: mon, 1 jun 2020, 1:15 pm
Subject: acknowledgement
To: ankush. [protected]@gmail.com

Dear customer,

Thank you for contacting us.

Your service request number is g[protected] and our agent shall respond to you soon.

For all future emails related to this query, please quote your service request number...

Haii i am meraj ahamed my flight cancell on 16/04/2020for logdown my pnr no is w9y7yz from lucknow to srinager. I have 2mail to goair lince compey but they are no reply any mail and not piup the phone. I am difence parson. Please refand my money....

Dear smart flyer! Go air regrets to inform you that your the flight on 01st june 2020 has been cancelled. This change is due to issues beyond our control. You may call[protected] /[protected] or visit www.goair.in to modify your reservation on available alternate flight.
As this above sms send from the airlines and they really do not have any flight in the month of june to reschedule so, i just want my amount to be refunded back...

Sir me kal nai udan bhar sakta ....

Flight cancelled by airline but not received any kind of msg from airline yet. Now after 100 times of calling them they said flight is cancelled. And the payment will not be refunded we are here for treatment and we are not the frequent flyer. Please help us with full refund that will be the only solution....

I am unable to web chek in vide pnr no. Is pnr no is y9rnuj delhi to patna dt. 01/06/2020 mr. Md ali. I have already mail yesterday to nodal officer, but till time i have not any solutions. Customer care number no reply.

Please resolve my issue web check in pass

Sanchit mittal
[protected]...

Dear sir/madam,

I had booked a ticket with goair for travel on april 15, 2020 (Delhi to kochi) for an event scheduled in kochi. But once the lockdown was imposed, they had sent several emails and notifications stating that my ticket will remain protected and need not be cancelled as it can be used for future purposes. Even for calls regarding refund, their executives would consistently insist not to cancel. Upon trusting them,...

Pnr kd9bpk booking flight for 14th june now status missing and money not refunded in account....