GoAir Complaints & Reviews

Hi

On 7th feb 2020, i was traveling from lucknow-mumbai-kochi on flight no g8 402 / g8 336 respectively. I was supposed to receive the check in baggage at kochi airport but didn't receive, and the goair representative has told that it seems the baggage is lost/misplaced. As instructed by the goair representative, a property irregularity report (Pir) has been filled and submitted at the airport. But till this time, the goair...

Dear sir\ma’am,

I got an sms on feb 6th evening, regarding the cancelation of the flight g8-559 for february 14th, 2020.

This pnr meztyx is of the ticket i booked for my father, who is a senior citizen. He is horridly worried since he came to know about the flight cancelation and following up with me.
Writing to you to help me with the ticket booking in alternate flight.

It was mentioned...

My flight has been cancelled and the customer support is not enen picking calls as i was informed via robot voice in a call that i need to call for rebooking.
Its been 2 days, i am still trying. I tried to reach them in twitter official account, but still no response. My flight is from hyd to lko. I need help asap.

Pnr n2eq6l on goair flight g8-558 from hyderabad (Hyd) to lucknow (Lko) on[protected] at 13:15 hrs is cancelled.br...

The flight from hyd to blr scheduled on 29th january 2020 got cancelled due to some technical issues. The refund for the same has not yet been done. Please look for it and do the needful.
When we enquired in the regional office, the officers there are least bothered about the flight cancellation and refunds. They were just trying to escape from us. This shows how irresponsible they are towards the customers. There were many of them...

The flight from hyd to blr scheduled on 29th january 2020 was cancelled by go air due some technical reasons. The refund has not been done till today. The goair websites and call centres are not working properly to approach them. Please see to the problem and resolve at the earliest.
When we enquired in the regional office, the workers are least bothered about the cancellation of flights and the refund. They were just finding some...

Received an email from [protected]@goair.in that my flight (G8 424) for the 10th of february has been cancelled due to issues beyond their control but on checking online on the official website of goair, no such notifications are found. Instead the flight status is confirmed.
Called every available number on goair but no one seems to pick up the call. Such disastrous management and disappointment is unexpected from goair as i am a...

My flight to delhi on 15th feb has been cancelled by goair, i have tried reaching out to customer care number innumerable times with no response waiting for an executive to come online for 20-25 mins each call. This is pathetic and i require immediate action in rebooking my flight! This is causing great inconvenience to me!
Flight no - g8117

I have also shared a complaint to their email - [protected]@goair.in, even then...

This is in relation to pnr y55b4f and pnr r56sff (Name : anant kakrania). Both these flights were cancelled and it has been 15 days and there has been no information on refund. The customer care is unresponsive, no one is picking up the call. They ave a very bad service. I have tried calling every goair airport terminal office and no one is picking up the call....

My flight scheduled on feb 21 2020 has been cancelled and there was no response from the GoAir yet for refund and assistance! I have been calling to all of their customer care numbers but in vain none of the calls were picked! I have numerous emails to nodal officer and appellate authority for quick response!! But none of them were answered

Flight G8-424 Hyderabad to Delhi!

Please do need full

Regards...

My flight from bengaluru to ranchi on dec 30 was cancelled by goair and they have still not sent the refund o[censored]sd 627.43 for booking references g4hy9s and cyjhrq.

They don't reply to emails and their phones are not reachable. The feedback page on the webpage doesn't work either.

Why are 3rd class airlines allowed to operate in india? Please help get me my money....

Hello,
I booked a goair flight from ccu to del on 12th february 2020. The flight g8-115 has been cancelled. I have been trying to reach customer care to cancel my reservation and refund me the amount. But no one at customer care is picking up the call. Nor is anyone answering the emails. Please cancel my booking and refund me my full amount. My pnr is x5hevv....

Dear sir,

I booked ticket by your esteemed airlines to travel from hyderabad to kochi on 20 january 2020.
Pnr# s859qm
The said flight was cancelled by you.
I approached the goair counter both at hyderabad airport and also kochi airport 0n 20th and 29th respectively and was promised that the amount in full is being refunded.
Till date, i have not received the amount. I feel that the airlines is deliberately...

I got a message that my flight of 28th january 2020 has got cancelled on 24th january 2020 and i have to visit www.goair.in or call go air helpline number to modify or cancel my booking at no extra fee. I have been trying to call right from the time i got the message, but they keep me waiting and waiting until i cut the call out of frustration. I wasted a lot of time to reschedule my ticket, but it seems the customer care numbers are just...

I have received a message that my flight g8-516 from patna to hyd has been cancelled. I am calling customer care since and since the call is going on and on but there is no response.. It's very pathetic.
I need to get full refund or book another ticket.. I am unable to understand what type of service is this..
I want this issue to be resolved as soon as possible.....

As my flight was on[protected] from delhi to ranchi, departure time 5:45am. Flight no. G8 143 & my booking reference no. Is eetbve.
I de-boarded the flight as flight was late, so i completed all the formalities of de-boarding the flight then i went to ticket counter to initiate the refund of my ticket. As, this is over 7 days and i didn't get my refunded money....

I booked goair flight from Varanasi to Delhi and Delhi to Varanasi for the 3rd Feb, 2020.Details are follow. Varanasi to Delhi flight No. G8-403, PNR-OBKWFA and Delhi to Varanasi flight No. G8-182, PNR-ECD8FK. On 28 JAN, 2020 I received Information from goair, that my flight from Varanasi to Delhi has been canceled. After that, I called goair customer Care 20 times but none of the customer Care representatives are receiving the Call. Than...

Goair flights on 11th feb kanpur bangalore and 13th feb Bangalore-kannur got cancelled. They sent me mail. For rescheduling I called many times but goair customer care not picking calls.

These bookings were GROUP BOOKINGS for my marriage. Goair group booking team not replying to mail also. If they can't reschedule, I have to look in to other options and connecting flight is there from bangalore....

Surname need to be changed i have booked a ticket by mistake surname was wrongly typed or cancel the ticket and refund the full amount will issue again with correct name.

Booking sector - jaipur to cochin

Date of travel - 2/5/2020

Booking date - 4/2/2020

Aviation ministry had issued a press release that we can cancel within 24hours of booking without any cancellation charges. br...

Hello. This is puneeth. I booked 17 tickets of flight g8-508 which was scheduled at 15th jan from cochin to hyd. I did three transactions for booking 17 tickets.
Here are the booking reference numbers
M5883c
Y9qckw
D757wm
I got fed up with bad response of customer care. I mailed to feedback team but in return i haven't get any proper response. And as a result we had to book flight tickets of higher cost...

Goair cancelled their flight for 17th jan 2020 g8-404 with a one day notice. The notice stated that if we want to get a refund or change of flight, we should call on their contact number. Haven\'t been able to get in touch with them on their contact number from the last 15 days. Also no amount is credited in my account for the flight which they cancelled....