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GoAir Complaints & Reviews

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Last updated Apr 1, 2024
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GoAir reviews & complaints page 47

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R
R B Sardar
from Madhipura, Bihar
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lost one bag

Address:Mubai, Mumbai City, Maharashtra
Website:Go air India.com

हमलोग सपरिवार दिल्ली से गो एयर की फ्लाइट संख्या-g8 2511, से दिनांक[protected] को पटना पहुंँचे।यहां मात्र दो ही बैग दिया गया, जबकि दिल्ली मेंं तीन बैग दिया गया था। एक बैग जिसमें शादी के...
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R B Sardar
from Madhipura, Bihar
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non receipt of baggage

Address:Go air Mumbai

I along with my family travelled from delhi to patna by flight no g8 2511, seq no 171, pnrd2qsji on 30.05.19 with three baggages but sorry to say we have received only two. Your stuff at patna airport filled some paper with my identity that your baggage will come from next flight. But we have still not received the same. The baggage is full of sari for marriage to be held on 1.6.19. Pl resolve the problem immediately. R b sardar....
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D
Devashish Parikh
from Mumbai, Maharashtra
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cancellation charges - pnr no r5r59p

Address:ANIL M.PARIKH & CO, 316, Shri Hanuman Indl Estate,, 42B, G.D.Ambekar Marg, Wadala(West),, Mumbai City, Maharashtra, 400031
Website:www.anilmparikh.com

We had booked for 5 tickets from mumbai to srinagar[ return ] for 26/5/2019. However, the valley went on curfew from 23/5/2019 & promptly we cancelled the tickets. We were informed on 24/5/2019 that 32250 was deducted as penal charges.

Now this extremely unfair as the valley was on curfew and it was situation beyond our control and had o cancell the tickets.

We are looking up for a speedy redressal of the issue...
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D
deepg98
from Mumbai, Maharashtra
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airlines cheated my money even after checking in time

Address:Kolkata, West Bengal

I have no words, how deliberately I was not allowed to fly even told my
importance of flying to Pune in night.
The desk agent was talking to somebody for long time and laughing like
anything and when came back said system is locked you won't be allowed to
fly even I reached 1 hr back.
where other airlines people I saw they even came after me and was going
I clearly saw the person seating...
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Manabesh Dasgupta
from Mumbai, Maharashtra
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passenger surname mistyped

Address:Janakalyan Maidan, Biresh Pally North, Madhyamgram, false, 700129

Dear sir,
I have booked tickets from hyd to ccu for 11th june, 19.
Pnr number is c77twz.
Booking date is 21.05.2019
Date & time of journey is 11.06.19, 06.55.
Booking website easemytrip
Flight of goair

1st passenger name is manabesh dasgupta.

2nd passenger name has been mistakenly written balai dasgupta instead of balai dutta.

Kindly change the surname...
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K
kamlesh100
from Basi, Punjab
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non availability of food while I paid for that

Address:narwana, Jind, Haryana, 126116

I was travelling with go air on dated 15th april flight g8 172 from pune to delhi at 8.55 pm and some light food was also booked for my son by paying rs 260. But nothing was served. On demand air hostess told that no booking of such type. I my attaching my booking ticket that show food charges of rs 260. Is your booking sight a fraud with people. Contact no [protected]...
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It was my first and worst expercience with go air flight. I had my flight at 6:40am from new delhi to lucknow and due to traffic congestion i have reached the airport 40 minutes before the scheduled departure time of my flight. Today it was the last date of my admission to college. I have requested a lot to the staff kindly consider my case but the staff behaviour was highly uncoperative and the man mr. Anil vats sat on counter 1, especially...
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Address:Thane, Maharashtra, 421301

Our baggage was detained on pretext of powerbank being present inside it.

We were informed that they would send the baggage on the next day by another flight and that powerbank would be sent seperately with the cabin crew.

The next day we received the baggage although powerbank was confiscated

My greivance is that if they had to detain powerbank with them, they could have done it on the 1st day...
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S
Suvradeepg
from Kolkata, West Bengal
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gadget stolen and rucksack damaged

Dear team,

This is to inform you that i suvradeep ghosh was travelling from ccu (Kolkata) to del (Delhi) on 19/04/2019 @ 23:00 by goair g8-106 pnr no. W5n4ns. When i checked in my ruckshak at kolkata airport everything was perfect and in place but at delhi airport when i collected my bag i found out my boat rugby bluetooth speaker got stolen from the upper section of my rucksack and the waist belt was completely torned. This...
+3 photos
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S
Shyamjith Pallikkara
from Hyderabad, Telangana
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irresponsible and unfair customer care

Hi sir/ma'am,
I am shyamjith pallikkara from hyderabad and had booked a ticket (Pnr:b9fb2t) along with my fiance from hyderabad to kannur for our marriage. We were having the flight at 1945 hrs and we had reached at the airport before 1900 hrs and we're in the queue. As we appeared at the check-in point, we were told that the check-in time has been completed and we cannot check in anymore. There was no sort of announcement's made...
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A
Ajinkya Hande
from Mumbai, Maharashtra
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loss of perce

Address:402, Vighnaharta Niwas, Navghar Road No.10,Mulund East.

My name is ajinkya hande..

My friend who have travelling by go airways airline from delhi to mumbai

Name :- bawaskar kiran

No :- g8 429.

Date :[protected]

Seat no :- 5e

He lost his perce in the flight only.. Please help me out.. Kindly don the needful

You can contact me on my personal number or mail me...

Thanks and regards,...
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N
NikunjDesai
from Morbi, Gujarat
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damaged luggage bag

Address:gayatri nivash, 2-gayatri nagar,ravapar road,morbi (guj) india., Morbi, Gujarat, 363641

Name : desai nikunj govindbhai
Mo no[protected]
Pnr no - q3mhxy
Flight no - g8-702 (Go air)
Mail id - [protected]@gmail.com

I was traveling kochi to ahmadabad using go air flight at 2:05 pm to 4:50 pm at the check out time i received my luggage bag handle completely broken so give me refund of this and also i have attach this photograph....
+6 photos
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A
amrutasandav
from Mumbai, Maharashtra
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flight cancelled by airlines

I have booked go airways flight ticket of go airways for mumbai to male from 10 may 2019 to 14 may 2019. Ticket was booked on 25 march 2019 which 1 m half month before the travel date. The main reason of the advance booking was attractive fare offered by go airways and advertisement done for direct flights to maldives. After booking the flight tickets and schedule of the flight we did the hotel reservation like check out our stay room choice...
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D
Dipankar Seal
from Delhi, Delhi
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flights conditioner, ac leaking water

Address:Khirki Extension Lane, R54, L4, New Delhi, Delhi, 110017

This is to complaint that while traveling from hyderabad to delhi in go air flight g8 421 in 23rd april, the ac was leaking and my clothes got wet. I was traveling with my 2 year daughter and wife. We really did experience pathetic journey. During the entire flight we tried to avoid getting wet. Even after complaining the crew members could not help us give permanent solution....
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S
swain@123
from Kolkata, West Bengal
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for travelling certificate

I have lost my boarding pass. I want travelling certificate for replacement of boarding pass. My ticket details are as follows-
Name- Alok chandra swain
From PORT BLAIR to CHENNAI
Flight- G8 304
Date of journey- 24 jan 2019
PNR no-QZWWRR
Email- [protected]@gmail.com
mob-[protected]
please send me travelling certificate in my email Id. It is highly necessary for me....
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M
mishsam
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corporate food order

Address:Thane, Mumbai City, Maharashtra, 400516

If we are paying for corporate food then its our choice to decide what to eat. You can not bother your customer to eat what is available with you. If you can not serve your customer of 7 c seat then how you will justify with seat number 30 or so on. You are offering only 3 varieties for corporate snacks as per menu chart. Surprisingly you are not maintaining that too and asking customer to choose from available options which i don't like....
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D
Dhruba11
from Mumbai, Maharashtra
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please provide rate certificate

On december 19, 2018 i was journey from leh to delhi and delhi to guwahati connecting flight. Tickets amount was 12, 403.00 rupees. My pnr number lyzerd. But right now i want one information what the fair other other amount from leh to delhi and delhi to guwahati. Kindly give me the other other fair rate certificate.
Email address [protected]@gmail.com....
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D
Dhruba11
from Mumbai, Maharashtra
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fare back down

Mey 19 december 2018 leh to delhi and delhi to guwahati connecting flight mey journey kia tha. Mera total fare rate lga tha 12, 403.00 rupees. Mujhe abhi ye pta korna hey ki leh to delhi and delhi to guwahati kitna kitna fare loga tha. Mujhe ltc claim korna hey, please mujhe fare back down leh to delhi and delhi to guwahati chaiye. My pnr number lyzerd. My name is dhruba jyoti kalita, email address [protected]@gmail.com. Please help me...
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G
Gourab26
from Ahmedabad, Gujarat
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passenger name spelling mistake

Dear team, i booked the ticket attached in trail mail where the name of passenger mr. Kartick chandra ghosh has been mistakenly got mentioned as mr. Kaetick chandra ghosh. This is a clear case of typo error which can be possible by any human. Hence i request you to do the necessary modifications on priority.

Pnr number: l9rqxt
Date of journey: 17 may 2019...
+1 photos
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I forget my jacket in go-air flight g8-42 on 25-mar-2019 in a flight from phuket to bangalore. I have given written complaint at pune airport. I have informed all the staff in bangalore airport as well. But no response. If you really care about the status and customer review then please provide the proper customer service. Lady on call is not entertaining at all. I have all the scanned copy but not getting the correct contact to convey the...
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