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GoAir Complaints & Reviews

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Last updated Apr 1, 2024
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GoAir reviews & complaints page 50

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M
Madhu Rahul Bakshi
from Bengaluru, Karnataka
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pnr p6bswp on go air g-8-285 has been cancelled without informed.

Address:Bangalore, Karnataka

Myself madhu sharma spoke to the concerned executive regarding this cancellation problem. How will manage this cancellation one week before. Why the people did booking two months before only because of only cheap fare rates. But on the spot you people cancelled and not arranged the arrangement. Obviously # & pathetic service by go air. And was not accepting the cancellation meanwhile they have said we will do something for you, they put...
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R
RajshekharPatil
from Bengaluru, Karnataka
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last name spelling mistake

Address:560098

I made small mistake in last name of 2 passagers while booking this domestic flight tickets for group o via gobibo (Wrote aditi patik instead of aditi patil and as well wrote vihaan arieri instead of vihaan arkeri). I realized my mistake immediately after booking was confirmed and called goair customer care. But the goair customer care representative denied making changes and asked me to cancel and rebook.

Booking reference...
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S
shruti miskin
from Mumbai, Maharashtra
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I have paid 900/- for job

Address:Mumbai City, Maharashtra, 401202

I received a job related mail from rilesh.[protected]@careers-goindigo.in email id I applyed for job for mumbai location and paid 900/- for registration through link given in email.That link was connected to paytm so I paid the money by Paytm.
Need to check when is the interview happening for mumbai location.. Or else i want my money back..I have attached paytm payment screenshot for your reference kindly look into the matter.I need to know...
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S
sylvester chettiar
from Bengaluru, Karnataka
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complaint

Address:560066

Yesterday mr. Ajay saxsena mobile [protected] please find the below mail received. Kindly confirm on below as we have not received the payment yet. Yesterday he was calling continuously.

— forwarded message —
From: consumer complaint
Date: wed, feb 6, 2019, 10:06 am
Subject: goair
To:

Dear consumer
We are sorry for the inconvenience. You phase a big problem from our department...
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S
sylvester chettiar
from Bengaluru, Karnataka
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harassment at the gate and not being allowed to board the flight

Yesterday excellent goair team did not allowed to board the flight. They said boarding counter is closed thou 20 minutes was left for the flight. I was unwell stomach upset i was in the washroom. They didn't make any announcement, and i got a call from the person after the gate was closed. If they would wish they would have allowed me to board the flight. As your wonderful team treated me in a rude way and i was pushed and dragged out of...
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K
kaushikkumar Barot
from Ahmedabad, Gujarat
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baggage issue

Address:Mumbai City, Maharashtra

I booked tickets from mumbai to ahmedabad for myself and my daughter. Flight was scheduled on 6th feb 2019, 7:40 am, flight number g8 365. Before going to airport i checked with go air customer support person to verify whether i can combine mt hand baggage and check in baggage together - total weight of 22 kg (15+7) for each person. So we had two bags each weighing 22 kg. When i arrived at check in counter the check-in counter person damini...
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R
Rosemary Anthony
from Mumbai, Maharashtra
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misbehavior and refund

Address:560037

First mail dated 29/01/219

Dear sir,

Mail dated 29/01/19
Email id : [protected]@gmail.com
Mobile : [protected]

Yesterday your excellent team did not allowed to board the flight. They said boarding counter is closed thou 20 minutes was left for the flight. I was unwell stomach upset i was in the washroom. Please find attached herewith for your reference my boarding pass of go air...
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D
Deepak Nandigam
from Bengaluru, Karnataka
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staff was very rude at bangalore airport

This is with regards to the flight g8-294 from bangalore to hyderabad on 04-feb-2018. Attached is the ticket for your reference.

Passenger (Divya alluvada) reached the counter to collect the boarding pass by 5:55 pm and the staff (Sorry i couldn't get his name) there told her that the gates are closed. She was on her way to hyderabad in order to give her exam which was very important.

She was crying and pleading...
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S
sureshaht
from Bengaluru, Karnataka
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extra baggage charges charged but the baggage not sent to the destiny

Address:560073

Dear sir
I have traveld in goair on[protected] flight no g8 124from bangalore to dehli pnr no x92dyj. I had check in baggage which is given at bangalore. They have held it because there is power bank on it. I came to know that after reaching dehli. Immidiatly i went to goair arrival office and informed about it, the maneger taken declaretion about it along with my bording pass and id saying that it will reach dehli by next flight....
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I paid a deposit for two flights on 30th november 2019.
The next day 31st november - citrusp * goair. Mumbai. Ind - took £183 from my account.
I have purchased nothing from goair and have not heard of your company before.
Would you please investigate how this could have happened. The payment was taken from my card ending in the numbers 9182.
I would appreciate a quick response as my credit card company are looking...
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T
Topchi
from Raiganj, West Bengal
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refund amount due flight cancellation

Sir i booked air ticket from srinagar to delhi for 12 jan 19 through flight number g8 129 and pnr number is q2f4gl. But the flight was cancelled due to bad weather condition at srinagar airport. I approached your booking counter at airport for refund the money. They told me that the same will be refunded my account. But the same has not yet refunded....
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N
nirnay mrinal
from Patna, Bihar
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wheelchair assistance

Address:Ranchi, Jharkhand, 834001

I need 2 wheelchair assistance for flight G8273 of PNR No(O18CVB). Flight is from Ranchi to Bangalore on 27th January 19 and the passengers name is MR BALESHWAR PRASAD and MRS REETA PRASAD. Both the passengers are senior citizens and are face trouble while walking. I tried contacting goair airlines customer care number but it does not facilitates issues regarding wheelchair facilities....
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N
Nilesh Hada
from Mumbai, Maharashtra
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not allowed to board flight for demanding to see id of drunk staff

Deboarded from flight g8 446 on 22nd january departing for mumbai from delhi at 7:40 pm for asking to see the id of the drunk person checking the boarding pass

(

Before boarding the aircraft

)

.

Dear sir, mam.

I was travelling from jammu to mumbai via delhi on 22nd january.

While boarding the aircraft the staff checking the boarding pass...
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N
Nisha125
from Jaurian, Jammu and Kashmir
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delayed flight from jammu to delhi

Dear sir,

This is to inform you that it is the first time i have having worst experience with the airlines that too because of go air. I have booked the ticket in go air for the first time and this will be my last travel by this airline.

So much of delay. We need to arrive the destination on urgent basis because of which one is booking the ticket by air, otherwise we could have gone at a much cheaper fare from...
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K
Kumari Kusuma M
from Manuguru, Telangana
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my baggage is not received at hyderabad for security reasons

Address:560040
Website:www.consumercomplaints.in

Today i traveled from bangalore to hyderabad in flight no g8 894 k seat no 9 b at 11.30am. Due to security reasons as i had carried power bank the baggage is retained in bangalore. As my personal belongings are there and i came for training i needed my baggage back. I have observed all formalities at hyderabad airport they assured it will reach today night. Please help me i am very much needed....
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Address:Gurgaon, Haryana, 122002
Website:GoAir Airline

I am anupama, had planned trip from delhi to ranchi with flight g8-145. My pnr was f35gxi. According to rules 45 mins prior to departure and 25 mins prior at boarding gate a passenger had to be there. Following the rules i was at borading pass counter sharp 6:00 pm while my departure was 6:30 pm, also just before me the counter lady gave boarding pass to one of the passenger flying in the same flight i was about to catch. I was behind him...
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N
nyphanikumar
from Tanuku, Andhra Pradesh
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baggage damage during travel

Website:www.goair.in

Dear go air customer care,

I would like to make a formal complaint about my baggage damage that happened on my journey with go air flight from mumbai to nagpur. I already tried to contact ([protected] and [protected]) and resolve the issue, as they are not even picking up i have to write this email. I have reported this damage to mr. Karan turani from go air india ltd who is also an evidence at the nagpur airport for the baggage...
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P
praveenagl1975
from Ranaghat, West Bengal
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non refund for flight cancelled g8-272 11 nov ranchi to bangalore

Address:769001

Dear sir,

We have booked a flight no: g-8-272 reference booking id no: nf[protected]
Pnr no: zy158d through make my trip.,

The flight was schedule for departure on 11.11.2018., but the same was cancelled by your company and we have not able to travel in the same.,

Please refund our booking amount with gst to my account immediately and acknwoldge the receipt of this mail.,
br...
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S
sachinamusood
from Kolkata, West Bengal
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texas ba 2 plus financial cal

Address:700048
Website:www.goair.in

By mistake i left my financial calculator on seat pocket in filght number g8 761 on bhubneshwar to kolkata sector on 12 jan 2019 departing bhubneshwar 11.35 am. My seat number is 8d. Called go air helpline number also they do not have any policy to check same over email or any phone number for baggage claim. Image is attached for same. Can someone check and revert on same my contact number is [protected]...
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A
Arshadul islam
from Gho Manhasan, Jammu and Kashmir
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lost of cell phone

Address:Srinagar, Jammu and Kashmir, 190019
Website:Goair

While travelling from chandigarh to srinagar in g8 911 on 11/01/2019 our cell no samsung j series has been stolen from our bag which was not locked. Some important documents were stored in phone and all important details of business, and both of the the sim cards. I was the first passenger who has been given the boarding pass at the go kart counter kindly look into this matter and return our phone my seat no was 15 e...
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