GoAir Complaints & Reviews

Hi go air
I am delighted to travel in go air and i am booking frequently only with go air. Today at hyderabad airport my baggage exceeded 3 kg extra and i paid 1500. Total amount charged was 1200. Remaining charge was not given as i was in hurry for boarding. Request you to to plz check and provide me the same. I didn’t expect this from go air team. Plz provide me with go cash as a refund amount....

Helloo,
I have booked a ticket from akbar travels website by go air arlines
On 10th august 23:59 from mumbai to kannur the pnr number is ve9y5u
Yesterday night at 11:41 i got a massage from go air that saying your flight has been rescheduled to 1:15 so as per that i reached air port by 11:45 once i reach counter got the information that my flight is been diparted 15 minutes before the scheduled time. So cant do any...

Pathetic customer service of go air make the people’s life hell. Horrible experience flight from mumbai to delhi 00:15 delayed by 3:30 hrs, n number stupidity played by them to harass, surprise to see that one passenger buy ticket at 10:30 pm which is matter of investigation.. Never leave any person who play faults..
I lost my bus from delhi to rishikesh due to there commercial benefits. Many flight in between come & went back they...

Pnr: gdm26e
Flight: g8 6
Date of travel: 6th august 2019
Baggage number: g8 [protected]

On the above mentioned flight i did not received one baggage yet. I have filed the property irregularity report and they asked me to call and them in the morning to know the status. However they are not responding the call and i have to travel to another state for an emergency purpose. It is really miserable condition....

Dear,

We had a flight from mumbai to leh (1stop in delhi so a connected flight) on 27th of july (Goair flight g82508 takes off at 00:05 ; booking reference : t5dbsf) but the goair company delayed the flight at 2am (28th of july) and then delayed again the same flight at 4am before totally cancelling the flight (Without preoccupation of our health : no food/beverage and nothing to get rest nor clear information about the cause...

Im a frequent flyer but this is not the first time i have experienced such a pathetic service on flight. So i got this middle seat on the third row. Two guys were sitting next to me. Front two rows were empty so i requested the crew to kindly change my seat. On which she said we are full and we can't give you first two rows as they are for people who have upgraded. I said i m ready to pay extra on which she said now nothing can happen we...

I have booked a flight for my colleague for 16th of july, 2019 and somehow spelled the name while booking as steven martis instead of stephen martis, the name getting reflected on his identification cards. I called up goair, requesting to allow change of two alphabets from steven to stephen but it was declined on the pretext that as an internal policy go air doe not allow change in the name. So i had to cancel the ticket and book a fresh...

Main 9th of july 2019 ko mumbai se jammu travelled kar raha tha. Jiska ticket maine cleartrip se full payment karke karwaya tha, fir bhi check in ke time mujhe airport ke boarding counter pe 34850rs paid karne pade the jo ki company ki galti thi warna mujhe travelled karne se mana kiya jaa raha tha...

Us time mujhase paise paid karwaye jo ki flight ka take off ka bahot najdik time tha to mujhe bahot daudaya gaya...
br...

Name= m b k sinha

Pnr= vy79gt

Date = 23rd july 2019

Flight no. = g8-805

I travelled from bangalore to lucknow on 23rd july 2019, but on arrival @ 10:40 am the same day at lucknow airport i didn't received my baggage. When i asked the on duty go air staff at lucknow airport he told that my baggage was not loaded as there was a power bank in the baggage. After 30 min, i received a...

Kishore t khudabadi

Block a 845/1689

Gandhi road

Ulhasnagar-421005

[protected] / [protected]

To

Civil aviation

Delhi / mumbai

Sir,


Sub: complaint about bad, poor services by “go air” airlines

I had travelled on pnr no. R9p23d from jammu to delhi by “go air” airlines by flight...

Dear Savio D’souza

Thank you for your email and offering such a great service and competition
but we are not begging for it as per your last telephonic conversation it's very normal for airlines.
I am putting in C court will meet there with your recording.

Thanks and Regards

Anurag.
[protected]

Dear Mr. Walecha,

Thank you for flying with...

Hi,

We had boarded mumbai leh flight on 25th june, 2019 (G8-386; pnr:q77g4z) and because of bad weather it got diverted to srinagar and could not reach leh. We were stranded in the airplane for 5-6 hours with no food or water facilities provided on behalf of the airlines. Now the management comes and promises that entire amount will be refunded as we could not land in leh and to not wait for next flight to get adjusted in...

Hi,

This is pertaining to the same flight that we had traveled on 25th June 2019 Mumbai - Leh but diverted to Srinagar .i have made numerous calls and follow ups for refund of the flight amount via [protected]@goair.com, to no avail.
They have missed communicating back even after 7 working days after it was raised. At some instance, the Customer Care mentioned that we mail a stamped boarding pass that signifies diversion...

Name=rashid kapoor
Pnr=le1b7e
Date=07 july 2019
G8. 339
I have travel from mumbai to delhi on 07 july 2017, but on arrival in delhi airport i don't get my bag. Asking to staff they said that there was powerbank in bag, so your bag will come in next flight
Next day i got my bag but powerbank was not in bag, asking to staff they said we had received only bag, ask to mumbai airport they reply. When i will...

Gaair flight g8 911 chennai - ahmedabad, 11th july 2019, 06:55 am.

Flight got delayed due to technical snag. However, passengers were informed that 1 hour delay, then again 1 hour delay and so on. Now it is 13:00 hours no staff from goair at the spot. No clue when the flight is going to take off or another flight is arranged or cancelled.

This one hour delay, again one hour delay leading to 6 hours delay so far...

I had a flight from mumbai to leh on 25th june 2019, due to some problem they r not able to land leh airport, so they ask us to refund our ticket full amount within 2 working days and also take our pnr copy. But till now we are not recv a single amount. I wrote feedback team, call center team, but no one respose my mail or call. Its passed almost 15days...

I was going from mumbai to nagpur due to loss of my father and as being a only daughter i wanted to see him last time so i booked early ticket from goair 6.40am (Pnr x5nwxf) where i also had done web check-in and had no luggage with me but heavy rain i reached airport 35min early only on boarding pass they have mentioned boarding will close 25min before so i had 10min extra but instead o[censored]nderstanding my condition and being alone girl i...

I have a go air flight on 2nd of july 2019 with pnr number - l4v3gs. I have to cancel my flight due to family emergency on 1st july 2019. I have got a message that my flight has been cancelled and the refund has been made. I will get that in 7 days but there has been 10 days and i haven't received my money yet. What is this service either refund my amount or else i have to take an action by law...

I am mansi trivedi. I was travelling yesterday from delhi to ahmedabad with my friend hitika somani. Flight no was g8 717. My bag was on the name of hitika somani. Pnr no - l2vcxl. Baggage no - g[protected]. Flight departed at 4:50 and arrived at ahmedabad on 6:13. I was suppossed to get my luggage on belt no 3. Which i didn’t. I had some expensive things in it. I am attaching a picture of the bag here. Please do the needful....

I travelled yesterday from mumbai to kolkata and i checked in one baggage and when i arrived i didn't get my baggage. I report the complain at goair counter. They give me a document of property irregularity report and they sent an email to goair mumbai and its been 9 hrs and i didn't get any update from them. As i have to travel to another city from kolkata i missed my train and i have to stay at howrah station and waiting for update from...