GoAir Complaints & Reviews

Why are the webcheckin seats chargeable... There is nothing mentioned in terms and conditions onyour website as assisted by your representative, the same comes under citizen charter. Who checks citizen charter while booking tickets please let me know.
Why do you have the option of web checkin if all the empty side seats are chargeable.
This is purely business and an utter disappointment and a waste of time for customers.br...

On December 19, 2018 I was journey from Leh to Delhi (flight no G8 712, timing is 0925 to 1105) and Delhi to guwahati (flight no G8151, timing 1235 to1500)and the tickets amount was 12, 403.00 but right now I want one information what the fair amount was from Leh to Delhi and Delhi to guwahati, kindly give me the other other fair rate certificate. My PNR number is LYZERD.
My email ID [protected]@gmail.com
Thank you very much...

I booked my tickets in the month of january and due to some sudden medical emergency of my dad I had to cancel my tickets on March 1st week. I was supposed to travel in the month of may for a wedding occasion. My PNR is CBPTMK, I kept on mailing with all the medical requirements but they are least bothered to reply my mails. I called up customer care they keep assuring me that I will get my full refund but I hardly got any. I never knew 1st...

Dear sir

I have planned a trip to kerala with my family and while booking the flight i did not put my nephews last name.

I booked a ticket from mumbai to kannur in go air was booked in make mytrip.

The pnr of the ticket booked in go air is f2r7wy

The name change should be from jaden jaden to jaden cleitus.

Your support is much appreciated.

Thanks and...

Name - jitendra singh kuntal
Date of booking - 07-feb-2019
Flight details-
Date - 11-feb-2019
New delhi to mumbai
Flight no. - g8 336
Pnr/ booking reference no. - xyjkyt
Mobile no.- [protected]

Hence request you to please arrange a duplicate boarding pass to claim the same in my company l & t financial services. I need this within 7 working days...

On december 19, 2018 i was journey from leh to delhi (Flight no g8 712 timing is 0925 to 1105) and delhi to guwahati (Flight no g8 151 timing is 1230 to1500) and the total tickets amount was 12, 403.00 but right now i want one information what the fair amount was from leh to delhi and delhi to guwahati. Kindly give me the other other fair rate certificate. My pnr number is lyzerd.
My email address [protected]@gmail.com. Thank you...

My flight booked for go air g8-760 (Ccu to bbi) on 15th march 2019 returned back to kolkata from mid air and was later cancelled. The airline failed to provide other alternative to re arrange the journey and simply offered refund of full value which was supposed to be credited back to my account within 7 days and i possess the sealed copy of boarding passes declaring the refund by airline official. But till today, (26th march 2019) i haven't...

This complaint is regarding one of the baggages being misplaced on airport in mumbai while traveling with go air, as they combined the luggages of two airlines which resulted in one of the big trolley bags going missing and nobody at the airport had a quick view or action of whatever had happened. This loss is absolutely unbearable, as there was a lot of valuable stuff in the bag....

While on board in flight i purchased one veg sandwich and one coffee.in return i gave crew member ₹ 500/- but the total bill amount was ₹ 350/- even she told me that they will pay back my balance amount but didn't. How could i get my money back???. I am in a state of shock how crew members do such types of mistakes. I need my money back asap.
Even on asking them didn't get any response....

On december 19, 2018 i was journey from leh to delhi (Flight no g8 712, timing 09.25 to 11.05) and delhi to guwahati (Flight no g8 151, timing 12.35 to 1500) and the tickets amount was 12, 403.00. But right now i want one information what the fair amount was from leh to delhi and delhi to guwahati, kindly give me the other other fair rate certificate. My pnr number lyzerd. Thank you...

Sir,

With reference to the captioned subject, i regret to say that till 24.03.2019 i. E. After expiry of 9 days,
I have not received refund amount of rs. 2546/- as while announcement for cancellation, it was assured at airport goair counter that refund will be made within 48hrs.

So you are earnestly requested to furnish whether any information u require for refund payment or make refund within 24hrs...

Respected sir,
I am writing this letter to inform you that, i got the offer to get job in your company for shine.com at the starting they took 500 for registration then 6700 for an frankfin certificate then 18500 for job security. I have payed all the given amount then they have provided me the fake appointment letter saying i'm getting the job in your company after that they have asked more 25000 for the sake o[censored]niform which i didn't...

Sir pls help me,
Mera pnr no. Rejs3r ye ticket galti se 18 april ko karna tha lekin galti se 18 march ka ho gaya.
Isake bare me mujhe abhi pata chala.
Me aapne request karta hu ki ye mari ticket 18 april ko yahi flight me kara do, ya pura paisa refundable kara do.
Pls sir me defence me hu. Pls sir help me.
Is kary ke liye aapka aabhari rahunga..
Jai hind sir.....

I mistakenly put incorrect name for one of the co passenger. And immediately I wrote to the customer care email id requesting to correct the mistake but have not got any reply yet. request number : G[protected]
I also requested my brother to talk to your customer care. But they said nothing can be done from your end. This is my first travel with go air and this kind of service is being given?...

Bi-9b shalimar bagh
New delhi-88
Goair
Dear officer,
Ref: damaged luggage
Flight: g8 439z
I flew with goair airline on 18 jan 2019 between mumbai and delhi. My checked in luggage was damaged on arrival. When i was there at the airport, i’ve filled complaint form but the officers present there asked me to complaint online on goair consumer website for claiming the compensation.
Under the...

My name is ganesh. I have made a group booking for 11 people with goair airline for a trip from chennai to port blair on 23 mar 2019 and returning on 28th march 2019. One of the family couldn't make the trip due to death in the family. So i cancelled 2 tickets in february and got refund. We thought of cancelling the other 2 tickets before the trip. Yesterday, i updated the names of 7 people travelling and requested them to cancel the other...

I have booked a ticket from new delhi to bagdogra on 27.03.19, i have tried to book the ticket from the smartbuyhdfc, i had a query regarding surname issue. I contacted the customer service of smartbuy hdfc and they suggested that i should talk to the airline directly, i was in the middle of the booking i tried 50 times to contact all the numbers given in the airline website but none of them were working. And also not a single email id was...

Dear sir,

I have booked tickets from udaan.com. My flight is from srinagar to chandigrah on 22th, march 2019.

Flight pnr number is y24lxb
I want to change the last name of one passenger with name irfan lateef war

The last name must be changed to irfan lateef. So the actual name will be mr. Irfan lateef

Please do the needful as soon as possible. Thanking you!!...

Hi,
Request to change the name to mira devi from meera singh (Pnr - ndcngh)
Also request to change the name to ananta singh from anika singh (Booking ref. - syg6pd)
It was misspelled by mistake, kindly consider and avoid issue at the airport gate
Flight details - g8-512
Travel date - march 12, 2019
Ms mira is elderly and anika is 2yrs old. Plz look into this urgently...

We were to fly between Goa and Bangalore on Feb 17, 2019 but couldn't as the airline cancelled the flight .Since then I was asked to mail GoAir and request for a full refund.

here are the details of my flight :

PNR No: F4DHMS

Flight No: G8-286

Sector : Goa/Bangalore

Date of travel : 17th February, 2019

Passenger names : 1.Sumit Dhar
2.Sharmila...