Godrej Appliances Complaints & Reviews

I own a godrej fully automatic Washing machine.
I had logged a complaint bearing call# 885940.

During transit, the top panel of the machine was damaged and the washing drum used to slide down when clothes and water was added into it.
I called Godrej Smart Care and lodged a complaint. This was forwarded to United Home Care at Noida.

Initially a person visited my home and had a sight of the washing...

I have purchased a Godrej Refrigerator Model V2 GDP-195 on 3.10.2008 from your dealer "Video Plaza", Muchipara, Durgapur - 713212. There was a gift offer of 3 pcs Non-stick cookware on that purchase. But your Dealer unable to give me the aforesaid gift at that time. I have requested your dealer in several times to give me that gift. After one month they have given a gift pack which was not packed properly and partly open. Whenever...

I am hvaing complain registered under # 325202 but godrej service centre not doing reapir properly they colelcted rs. 350/- says shifitng charges and refilled gas but despite that freeze not working ice is getting melt in freezer. they are not attending and just every day we are facing problem of calling service centre. my freeze is under AMC # [protected] FREEZE PRCHASED ON 14TH APRIL 2004. CONTRACT EXPIRES ON 7TH AUGUST 2009....

First the colling function is not working properly. Fault attended by local service engineer and the relay was replaced with new one.
The refrigerator worked two days. After two days the total function of refrigerator is stoped. Again the local engineer attended the advice me to replace the compressor with a new one, because compressor motor winding is in short circuit, you can try to start the refrigerator the fuse link in your house...

Dear Sirs
I am writing this mail out o[censored]tter frustration after more than 9 weeks my complaint remains unresolved despite regular follow-up with Godrej at all levels.
I am still regretting my decision of purchasing a Godrej refrigerator model GFP 430 Y on[protected]. During its guarantee, its display was repaired through your pitiable service after several follow-ups and the personnel behaved as if they did a great favor of...

this is a final email or complain from my side. i have a godrej refrigeretor bearing model no. GFP 430 X. since february of ths year, i have been repeatedly calling godrej customer care of bhopal and its head office, filing few email complaints as well. with so much regretion i have to admit that Godrej s one of the most irresponsible compnies of India having no value for its customers at all and i mean it. Many a times your people came,...

the compressor is not working fine. refrigerator is not giving proper cooling....

Sir
i want to service station ph numbers in pune.
because i buy godrej refrigerator last 8 years and i service my refrigerator only 3 times thats why i asking the numbers
so pl send me the phone numbers and address....

Frequently excessive Ice formation is there in the deep freezer....

as per subject my complaint No.924644 dated 19/07/2008.
my name is - Rajesh Kumar Ladha
Address is- House no.557, Sector-46, Near Eicher School, Faridabad
(Haryana) Pin - 121001
Mobile No.[protected], Land Line[protected], 3293811

I have a Godrej Freeje Double Door & having AMC Contract with you.
Iam totally faidup with your procedure.
After Complaint on 19/07/2008 someone...

i lodged my complaint on 31/07/2008 & my complint no. was 218213, the person came after 2 days and confirmed at home that i have set it right.but unfortunately when i turned from office the power was cut-off.i coudnt made that what he has done, again i called in the morning the another person came, very hurrily he checked that fridge has got fused and timer is not working.he changed the timer &went of.the moment he went of it didnt...

I have a Godrej Refrigator which i got in my dowry last year 09/02/2007. it okay not very well if you compare with any other brand of Refrigator. Since from approx. one month i am clearly observing the problem of not cooling the things properly. even in Friger i.e tray the ice is coming on half of the area rest is not occupied by the ice.

Pls look into the matter and solve the problem, send the really knowlegable technician...

Bad service response
Dear sir,

We have Godrej Refrigerator of capacity 180 ltrs purchased by us on July 2007

We have first faced difficulty with complain of Door problem within a yer and which was under warranty and got replaced with lot many difficulty and hard chasing with service center,

Complaint No. Is :-8B320
Complaint Date:[protected]
Centre Name:-HI TEK JUNCTION...

Dear sir,

We have Godrej Refrigerator of capacity 235 ltrs and model GF 24 purchased by us on march 2004

We have first faced difficulty with complain of compressor problem within a yer and which was under warranty and got replaced with lot many difficulty and hard chasing with service center,

Now our fridge was getting colled but not so nicely and we faced a problem of water dripping inside...

We have godrej refrigerator for last two and half years and it undergone maintenence three times including two times compressor change. I have asked for the replacement of the refrigerator, but company professionals denied to replace. This time i got repaired compressor instead of new. It creates lots of viberation and noise while opeaning and closing of the door. The company is really famous but the products was imferior class. It is very...

I have bought godrej refrigerator 220LTR model no. ZOP[protected]C41 before 10 months & it is not functioning well,


kindly send an engineer to check its function asap,


My Adress:

1/3, Singh Wadi, Subhash nagar asalfa behind hindi bal vidya mandir school, ghatkopar mumbai -400084 phone:-[protected]...

Subject: Contract for Refrigerator


Dear Sir,
I must put on record our dissatisfaction at your customer service. On 09.03 2008 Ms, Sangeetha and another colleague came and inspected our Refrigerator saying that it was a free inspection and told us about the Annual Service Maintenance Contract [AMC] to which I agreed to.On 11 .03.2008 Sangeetha visited again and made out the Contract and I gave a check for Rs....

I complained to the Godrej Toll Free Call Centre at Mumbai (Tele No [protected]) on 24 Feb 08 about inadequate cooling in my 13 year old Godrej Double Door 240 litre Frost Free Fridge. Given the nature of the problem, I was assured that the same would be resolved within 48 hours. When that did not happen & I reverted to them, they said that I had been misinformed as they attended to complaints within 7 days & that my problem would...