| Address: New Delhi, Delhi, 110042 |
| Website: www.gojavas.com |
Dear Sir/Mam,
Pls be inform you that we have order p& g product (am, hs, ot, w) mention in rapper 4 items wt (0.440kg) delivered on 17/01/2016 and 29/01/2016 only 3 item(am, ot, w)but shampoo not in box, Pls cross check with delivery boy and arrange as soon as possible,
I hope clear the issue as soon as possible,
shipment no-MUMRWRP[protected]/01/2016, MUMRWRP[protected]/01/2016
Docket No.
MUMRWRP232117
Pickup Date
27/01/2016
Order No.
S02371055
Origin
PANVEL LPC
Destination
DELHI SHAHBAD DAULATPUR
Payment
Prepaid
Value of Shipment
0
Weight
0.50
Said To Contain
( ARIEL MATIC ) ( HEAD AND SHOULDERS SHAMPOO ) ( OLAY ) ( WHISPER ULTRA CLEAN )
REAL TIME TRACKING
Docket No.
MUMRWRP191808
Pickup Date
15/01/2016
Order No.
S02284980
Origin
PANVEL LPC
Destination
DELHI SHAHBAD DAULATPUR
Payment
Prepaid
Value of Shipment
0
Weight
0.50
Said To Contain
( ARIEL MATIC ) ( HEAD AND SHOULDERS SHAMPOO ) ( OLAY ) ( WHISPER ULTRA CLEAN )
Complaint marked as Resolved
Gojavas Courier customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2016
Gojavas Courier Customer Care's response Dear Customer,
We have reviewed your complaint and team is working on it. We completely understand your concern.Also to inform, you may also have to get in touch with the seller team since, as logistics partner we are neither involved in packaging of the order nor do we re-pack or open parcels. Yet due to your doubts we shall get his investigated and incase anything found we shall produce the facts to you.
regards,
Team gojavas
We came across your concern and are sorry to hear about it, but we would like to inform you that as logistics partner we are neither involved in packaging of the order nor do we re-pack or open parcels. Request you to please get in touch with the seller team for refund/replacement of the order.
Regards,
gojavas Team