Gonoise.com — refund of cancelled order

I ordered noise colorfit pro 2 on 17.7.2020, my order id - 582922 by paying full via netbanking, later i thought of cancelling my order because of new product will launched by them. Asked them regarding this, gonoise people said to simply reject order and i had done as said by them.
Note - i didn't receive any package and returned to courier people itself.
The returned product reached them on 1.8.2020. But today 30.8.2020, still now i didn't receive by cash refund.
I raised several tickets, but no one responding properly, they always let us speak to an automated machines, (Automatically generated mails - says your problem will be resolved. After few days of raising complaint ticket, they automatically close the ticket without resolving it.
My last ticket id - 77628
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Order ID : #981908, I have ordered noise fit active on May 23, 2021 by paying full via UPI, later thought of cancelling the order due to delay in delivery and one more reason is spo2 measuring is not accurate as per the review comments by the users and youtubers . There is no option to cancel the order from noise website, Even there customer care toll free number is not functioning ( Call Us: +91-[protected] ) . Dropped mail many times still no response .

[protected] order cansal becoze I am already purchase new earbird

I want to cancel my order before dispatched my order no is 1315625
Bhanu Rangani's reply, Jun 14, 2022
did you got refund?
They are not allowing to cancel order even before dispatch, I've mailed, used customer IVR and punched in order details, still not canceling.

I want to cancel my order of Noise Colorfit Ultra 2 Navy Gold (Order ID 1698949) and want refund
Bhanu Rangani's reply, Jun 14, 2022
did you got refund?
I want to cancel one of my earpods purchased (in white colour)... It is not yet dispatched...Just order 1 hour back..and want to request a refund..
Order I'd:1809272
Pls check the attachment..as I tried cancelling the order but couldn't reach

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