Google India / Tez Complaints & Reviews

I have done a recharge of amount 98 on 26th oct but it is not reflecting in the account. I have been trying to contact goggle pay customer care but didn't get any contact no. Or so. So, i am raising the concern through consumer complaint.

I have confirmed with service provider they said no recharge had been done. Kindly check what happened with my money.

I won diwali stamp offer few days before.. But rs 251 has not been credited to my account and also it is missing from reward section. I have been trying to contact them several times they are not even responding it takes hours to get them in line.. Their chat section is now not available... Its been 1 week still no update... This is very disgusting... They give offers and they cheat customers... They block our money while sending to another upi id... And they keep it with them for more than 1 week really fed up with google pay
My email id-ashik. J. [protected]@gmail.com

I have made a transaction of 8600 rupees on october 24 th 2019 on google pay. Here the problem is money debited from my account as well as not credited in my friend account. From 6 days google pay is showing transaction is still in process only, i send complaint to google pay to report the problem but they are not responding to my query, please solve this problem as soon

I have made a transaction of 700 rupees on october 21st 2019 on google pay. Here the problem is money debited from my account as well as not credited in my friend account. From 9 days google pay is showing transaction is still in process only, i send complaint to google pay to report the problem but they are not responding to my query, please solve this problem as soon

On 21st oct i did a transaction worth 657.50/- towards my gas bill paymemt the transaction id[protected]

Transaction done through google pay.

The merchant is saying we didn’t received the payment but at the bank it was a successful transaction.

I’ve tried all the possible ways to communicate my issue to bank people and the gas agency but people are not responding in a proper way.

My contact number is [protected]

Kindly resolve my issue

I made the payment for my cod order on flipkart by google pay. Amount was deducted from my account and transaction was successful in google pay but my payment was received by flipkart. I reported dispute with google pay and tried to contact google pay but no response from google pay. I even contact flipkart and they replied that they had not received any money.

Dear sir,
I have dropped one cybercrime online complain with request no.[protected] on dated 22.10.19, regarding cyber fraud in my bank account form google-pay merchant happened on dated :21.10.2019. But still no action has been taken place.

Please also be informed that mobile number ([protected]) of that offender is still working. You are requested to take strict action against him before he change or damage his number.

I have bought 600 uc for pubg mobile for inr 799. The money has been deducted from my account but the uc has not been received in the game.
The worst experience of my life.
Please resolve it soon.
I want my money back
The upi reference number is[protected].
Transaction id
Axid41955d4cb654b398bef9e2a1fa1bc69

Hello sir i made. A transaction on 17, oct 2019 to my friend on google pay/ tezz, that transaction was cancelled, tezz say that amount will be credited to ur bank with in 3 days but today 7 days over tezz haven't do anything.

Pls give me may 12600 back with extra fine.. Tezz happening again and again with many users. This is fraud company.

Dear google pay,

Today i made the transaction to clear my loan via Google Pay. The money got debited from my account and it has not credited to the recipient account. So i transferred the money to them another way. Now i want to cancel my transaction and i want to get my money back to my account. Kindly do the needful as soon as possible. Thank You.

An amount of rs.199 was debited from my sbi saving account towards recharge of mobile phone [protected] on 20th october 2019. But my mobile was neither recharged not amount refunded to my account.
I have contacted airtel service provider regarding non recharging. On enquiry they have said that the amount was received by them.
So it is requested regret the problem by refunding the same or by recharging the mobile

On 20th october the mobile no [protected] was recharged with rs.199/-with google pay and the same was debited from my account but neither mobile was recharged nor refunded.
So it is great inconvenience in usage of the apps to avoid cashless transaction if the same appears in the huge amount and delay in resolving may lead to unnecessary mental agony

On 05/10/2019 i have tried to make a payment of rs 1426, which was failed as per google pay. But when i check my bank statement it shows payment deducted. Still, the receiver not received that payment nor me. Please check in to this. Google Transaction id:[CICAgKDGz80yOA].
I have asked my bank sbi, they said to contact google pay. It took more than 5 working days, still, i have not received that payment.

On 1st aug 2019 i had a transaction and money get debited from my account and it's still not get created in my account. The same happens 5-6times with me and and my friend also having the same problem now a days google pay is not working properly. I am not satisfied with this service.in my circle everyone is trying to avoid the use of google pay. So please take a quick action.

Dear sir,

I had made a payment to cidco through upi tez platform. Payment indicated successfully at first but not received to beneficiary as it is not reflected on my cidco aplication. The merchant for this payment is ccavenues. After lots of complaint/ emails and arguments with bank, merchants, google pay i am not getting my refund. No body is taking my complaint granted. Every executives are repelling my complaint. Ccavenues is saying that transaction is auto revered contact your bank. From bank i had received a letter that they got reply from google pay that payment is successful.

Google pay customer executive is saying that i need to contact ccavenues. What should i do. There no one taking responsibility of my refund istead repelling my request/ emails and aski g to wait 3-4 more days.

Cidco executive also stated they will refund 3-4 days from 5th oct. But no refund recieved. Payment is of 5291.80/-.

Order number:[protected] & the ccavenue reference no:[protected] with inr:5291.80
Please note that the refund reference number recieved from ccavenues for the above transactions is:[protected].

Sbi ref-dear sbi upi user, ur a/cx7312 - debited by rs5291.8 on 01oct19 ref no[protected]..

In this regards how can we trust any online upi transactions if there is involvement of bank/ google pay/ ccavenues/ cidco/ cidco bank for single payment. And there is no one to take responsibility of my deducted failed payment.

Regards,
Sameer shinde
[protected]
[protected]

I have purchased irctc train tickets from google pay private limited. But i have canceled my ticket due to some issues on august 31st. 255 is the ticket cost irctc deducted 60rs and it came to rs195. 195rs was processed but did not reflect in my bank account please refund my money
Transaction date-august 31st
Payment processed by google pay did not reflect to my bank account
Refund my money

I had made a sun direct recharge through Google pay but the amount didn't yet got received by sun direct. It is still showing as bill payment pending. Since I had to continue watching my television, I had to recharge again through other means. Please refund back my recharged amount of Rs. 210/- into my bank account. This has become very often now. What is going on. We can't lose our time and money like this. If this is the case, I would have to highly uninstall the application and also spread the word so that people I know also uninstall it. I'm really fed up with Google Pay.

I can't use my upi id. And every single time i use the app and i get pin is incorrect. Although the pin is correct. And from last one week i can't even use my forgot pin system. Because of which i can't use the app from last one week i am disappointed about it because i am complaining regarding the same from to the company from quite long time and they just keep assuring me but never took action regarding the same. Really disappointed!!! Now trying to contact company and unable to connect them through any way...

Issue - amount deducted from bank on 28th august, and the merchant confirmed they never received it.
Reference: rs. 1000.97 to reliance fresh, transaction id[protected]

I would have had a conversation with gpay customer care for more than 7 times now. You guys have been no way helpful and providing various excuses. I need my money back. I emailed and visited my bank - citibank and they confirmed the amount was deducted and released and isn't anywhere with them. Even the merchant shared details of transactions getting declined and no receipt of money.

I am really frustrated seeing not even a single communication from you guys. I am going to bring this up on your social platforms, consumer court, twit this with all the proofs and even chase your top bosses unless i get a resolution. This kind of pathetic service isn't expected from a giant like google.

Sir, i have sent money to my brother 4 weeks ago the money was debited from my account but it wasn't sent to my brother. So, i waited 3 days but the money hasnt been credited to my account nor it was transfered to my brother. I have reported dispute but there is no status and it has been more than 3 weeks since the dispute is given. The details of the transaction is mentioned below:
Upi trans id:[protected]
Google trans id: cicagkdg-pe-na
From: [protected]@okicici
To: sivaprasadvenkatesan.[protected]@okicici

Please look into this problem i am unable to do any other transaction as well.