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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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1860 266 6622
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Bangalore District
Karnataka
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560016

Google India / Tez reviews & complaints page 35

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B
balatilak123
from Delhi, Delhi
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not received by the receiver

Address:Karimnagar, Andhra Pradesh, 505001

An amount of rs.199 was debited from my sbi saving account towards recharge of mobile phone [protected] on 20th october 2019. But my mobile was neither recharged not amount refunded to my account.
I have contacted airtel service provider regarding non recharging. On enquiry they have said that the amount was received by them.
So it is requested regret the problem by refunding the same or by recharging the mobile...
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Address:KISANNAGAR, 505001

On 20th october the mobile no [protected] was recharged with rs.199/-with google pay and the same was debited from my account but neither mobile was recharged nor refunded.
So it is great inconvenience in usage of the apps to avoid cashless transaction if the same appears in the huge amount and delay in resolving may lead to unnecessary mental agony...
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G
ganghariakiran
from Delhi, Delhi
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money deducted but no transaction

Address:New Delhi, Delhi, 110008

On 05/10/2019 i have tried to make a payment of rs 1426, which was failed as per google pay. But when i check my bank statement it shows payment deducted. Still, the receiver not received that payment nor me. Please check in to this. Google Transaction id:[CICAgKDGz80yOA].
I have asked my bank sbi, they said to contact google pay. It took more than 5 working days, still, i have not received that payment....
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S
SnehaSiddhewar
from Pune, Maharashtra
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money refund sneha siddhewar

Address:Pune, Pune, Maharashtra, 411052

On 1st aug 2019 i had a transaction and money get debited from my account and it's still not get created in my account. The same happens 5-6times with me and and my friend also having the same problem now a days google pay is not working properly. I am not satisfied with this service.in my circle everyone is trying to avoid the use of google pay. So please take a quick action....
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S
Sameer_Shinde
from Mumbai, Maharashtra
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I am waiting for refund from 21 days against failed payment.

Address:NL-2, BUILDING NO-01, ROOM NO-05, B-WING, SEC-03 , NERUL, NAVI MUMBAI 400706, Mumbai City, Maharashtra, 400706

Dear sir,

I had made a payment to cidco through upi tez platform. Payment indicated successfully at first but not received to beneficiary as it is not reflected on my cidco aplication. The merchant for this payment is ccavenues. After lots of complaint/ emails and arguments with bank, merchants, google pay i am not getting my refund. No body is taking my complaint granted. Every executives are repelling my complaint. Ccavenues...
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R
Ramchandra Lohit
from Palakollu, Andhra Pradesh
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refund not obtained

Address:West Godavari, Andhra Pradesh, 534002

I have purchased irctc train tickets from google pay private limited. But i have canceled my ticket due to some issues on august 31st. 255 is the ticket cost irctc deducted 60rs and it came to rs195. 195rs was processed but did not reflect in my bank account please refund my money
Transaction date-august 31st
Payment processed by google pay did not reflect to my bank account
Refund my money...
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A
Akhil Mohan VIT
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but sun direct didn't receive the amount

Address:Ernakulam, Kerala, 682042

I had made a sun direct recharge through Google pay but the amount didn't yet got received by sun direct. It is still showing as bill payment pending. Since I had to continue watching my television, I had to recharge again through other means. Please refund back my recharged amount of Rs. 210/- into my bank account. This has become very often now. What is going on. We can't lose our time and money like this. If this is the case, I would have...
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B
Bhavyu
from Pune, Maharashtra
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service are not proper

Address:411003

I can't use my upi id. And every single time i use the app and i get pin is incorrect. Although the pin is correct. And from last one week i can't even use my forgot pin system. Because of which i can't use the app from last one week i am disappointed about it because i am complaining regarding the same from to the company from quite long time and they just keep assuring me but never took action regarding the same. Really disappointed!!!...
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Issue - amount deducted from bank on 28th august, and the merchant confirmed they never received it.
Reference: rs. 1000.97 to reliance fresh, transaction id[protected]

I would have had a conversation with gpay customer care for more than 7 times now. You guys have been no way helpful and providing various excuses. I need my money back. I emailed and visited my bank - citibank and they confirmed the amount was deducted...
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A
AjayGoku
from Mumbai, Maharashtra
Jul 15, 2021
This thread was updated on Jul 15, 2021
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dispute not resolved

Sir, i have sent money to my brother 4 weeks ago the money was debited from my account but it wasn't sent to my brother. So, i waited 3 days but the money hasnt been credited to my account nor it was transfered to my brother. I have reported dispute but there is no status and it has been more than 3 weeks since the dispute is given. The details of the transaction is mentioned below:
Upi trans id:[protected]
Google trans id:...
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Y
you can win the race
from Mumbai, Maharashtra
Jun 15, 2021
This thread was updated on Jun 15, 2021
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electricity bill not paid but money deducted from my account

Sir i paid rs 2268 on 31 july 19 for electricity bill. To upcl department. Through google pay.
The amount deducted from my account but bill transaction was failed. I contacted to google pay on 22 september 19. They ensured me that the amount will be back to my account.
But still i didn't get the refund.
Please solve my matter. Neither the issuer bank nor google pay helping me.
This transaction was passed now about...
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S
shivshankarreddyse
from Mumbai, Maharashtra
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google map shows wrong address - kent service centre whitefield & kadugodi road

Address:560066

Hello google team,

There is no kent service centre or office located this below address but google maps shows wrong,

Please delete this address and don't mislead customers who will check in google users.

Kent service centre whitefield & kadagudi rd

Whitfield road, kadugodi, bengaluru, karnataka 560066
Phone:[protected]

Kent service center

Address:...
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B
Balu Vm
from Delhi, Delhi
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money refund

I had made a transaction on 8 october. Money is debited from my account and the recipient hadn't got it. I had waited for 4 days till now. No response from the customer service and its an urgent money for me. Please help in getting back the money. Its showing processing for 4 days. What should i do, no responsibility from the google pay. They said surely money is back to you but when....
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P
Praveen Chau N::: Always for you
from Mumbai, Maharashtra
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fraud transaction in my sbi account

Address:C/O COMMANDANT 6TH IRBN NAHAN, Sirmaur, Himachal Pradesh, 173001

Sir, on dtd 05/06/2019 afraud transaction obtained in my sbi account without my acknowledged. Kindly refund my amount of rs 2500. The details of transaction is as under:

Msg obtained:. Sbidrcard x5473 used for rs2500.00 on05jun19 at00248745 txn#319407 if not done by u fwd this sms to [protected] or call[protected] to block ur card

Subject: debit card othpg 319407 google *hotspot sheild[protected]*

Sbi...
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Website:Pay.google.com

Dear sir, 07-08-19, 16:58, I pay inr 321rs. to amit kumar, payment is proceeding and then fail after 1 week, balance deducted that time but not deposited in receipt account and nor refund till now, there is no response from google pay, and complaint for refund link is not working in google pay app. Trans. Id is[protected], my name is siddhant prasad maurya, pls help....
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A
anjali100
from Noida, Uttar Pradesh
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many cows eating garbage

Address:New Delhi, Delhi, 110034

Daily 15-20 cow are eating garbage in sarswati vihar pitampura & qu block pitampura we request you to please save them otherwise they will die as continuously eating garbage plastic etc
Person left cows in garbage for removing thier hunger & in night they will catch at own home so please move cows to save place where they will eat food instead of garbage...
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Address:560040

Hello,

A transaction was made on 5th of september through the google pay app using the upi method to pay for a merchant. The amount has been deducted from my account but has not been received by the merchant. I have raised a dispute but it has been more than a month since the transaction and still no reply on this. The banks are also not helping to resolve the issue though both the merchant and my bank is the same (Sbi). They...
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Address:Kolkata, West Bengal, 700084

I had done a reacharge of ₹349 through my google pay app on 23rd september 2019 but the transaction was under processing, but after 3 days also no action was taken, then i contacted google pay customer care they told me that the issue is being resolved and will be resolved within 14 days from the date of transaction but till today no action is taken and jio customer care also told me they have not received any such amount and the money...
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R
Raj naveen
from Bengaluru, Karnataka
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transaction success money is not credited to account

Transaction success money is not credited to account
I have transfered money 30000 from hdfc to union bank google pay shows successful transaction money is deducted but not showing in union bank checked that no money is credited to unionbank account filed complain in googlepay but no resolution even after submitting all valid documents and payments screen shot and statements of both bank as well need worst google pay service 30k is...
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S
Sunny Ganachari
from Mumbai, Maharashtra
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it's been 7 days I didn't get my refund

Address:begur koppa road,yelenahalli bangalore, Snn raj serenity D3 block flat no 1007, 560068

If really there is something called humanity then kindly take action on these people and stop this app from cheating others too... I have been contacting these people from past 7 days there is no answer neither from mail... I had to pay money for the admission and i lost the seat as they gave the ceat to someone else... Kindly take action on them... This is the not the way to do business i suggest google pay to shut the company and go n beg...
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