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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 35

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N
Nehalsharma41352
from Mumbai, Maharashtra
Nov 4, 2019
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Address: Ashok watika rau, Indore, Madhya Pradesh, 452011

I did three transaction to a person. At that time my transaction was on hold and money debited from my account. After few days transaction status was succed but money not credited in recipient account and amount not returned in my account also. Please found out the solution and give me my money back
Transaction id is
1.[protected]
2.[protected]
3.[protected]
I am attaching my whole month transaction.
+4 photos
Google India / Tez customer support has been notified about the posted complaint.
I am rechargeed 444 jio recharge for diwali stamp but i didn't get goggle pay cheat every one. I want my diwali stamp Agnist recharge immediately
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    A
    anup haldar
    from Hyderabad, Telangana
    Nov 3, 2019
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    I have done a recharge of amount 98 on 26th oct but it is not reflecting in the account. I have been trying to contact goggle pay customer care but didn't get any contact no. Or so. So, i am raising the concern through consumer complaint.

    I have confirmed with service provider they said no recharge had been done. Kindly check what happened with my money.
    Google India / Tez customer support has been notified about the posted complaint.
    Googly pay chit people they are not revive call during the time...I will call googly pay but they revive my call and also not refund my money not mine but lost of people harassment from google they are cheat people during this day ...

    prepaid recharge is not reflecting - Comment #3579246 - Image #0
    Jintu Kalita's reply, Nov 6, 2019
    Googly pay chit people they are not revive call during the time...I will call googly pay but they are not revive my call and also not refund my money not mine but lost of people harassment from google they are cheat people during this day ...
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      A
      Ashikjjohn
      from Mumbai, Maharashtra
      Oct 29, 2019
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      I won diwali stamp offer few days before.. But rs 251 has not been credited to my account and also it is missing from reward section. I have been trying to contact them several times they are not even responding it takes hours to get them in line.. Their chat section is now not available... Its been 1 week still no update... This is very disgusting... They give offers and they cheat customers... They block our money while sending to another upi id... And they keep it with them for more than 1 week really fed up with google pay
      My email id-ashik. J. [protected]@gmail.com
      Google India / Tez customer support has been notified about the posted complaint.
      Oct 31, 2019
      Updated by Ashikjjohn
      Email id-ashik.j.[protected]@gmail.com
      Amount Deducted but not reflected in the parties acct
      I made transactions through Google pay to my friend. his google pay num is [protected]. amount is credited from my axis bank account, but they didnot received the money yet. Kindly help me to resolve this issue.
      Google Transactions ID : CICAgkDay-e1dA. dated 03/08/2019.

      cheating by providing offers and rewards - Comment #3575166 - Image #0
      Qr code scan came like ...amount as 5555 and mesg as :payment received rupees 2500

      Now my money fraud has happened...can you able to recover...

      ₹ 5, 555
      Paid to
      SIMRAN MEHTA
      payment successful received Rs2500

      cheating by providing offers and rewards - Comment #3577712 - Image #0
      cheating by providing offers and rewards - Comment #3577712 - Image #1
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        D
        DNYANESHWAR WAGH
        from Nashik, Maharashtra
        Oct 29, 2019
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        Address: Pathardi phata

        I have made a transaction of 8600 rupees on october 24 th 2019 on google pay. Here the problem is money debited from my account as well as not credited in my friend account. From 6 days google pay is showing transaction is still in process only, i send complaint to google pay to report the problem but they are not responding to my query, please solve this problem as soon
        Google India / Tez customer support has been notified about the posted complaint.
        I transferred an amount of 7500 on 22nd October 2019 and it was debited from my account and never reached the recipient nor did I receive the refund

        google pay - Comment #3577618 - Image #0
        I am rechargeed 444 jio recharge for diwali stamp but i didn't get goggle pay cheat every one. I want my diwali stamp Agnist recharge immediately
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          S
          Skch457
          from Mumbai, Maharashtra
          Oct 29, 2019
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          I have made a transaction of 700 rupees on october 21st 2019 on google pay. Here the problem is money debited from my account as well as not credited in my friend account. From 9 days google pay is showing transaction is still in process only, i send complaint to google pay to report the problem but they are not responding to my query, please solve this problem as soon
          Google India / Tez customer support has been notified about the posted complaint.
          Oct 29, 2019
          Updated by Skch457
          Transaction id ;[protected]
          Respected sir/madam,
          I have a made a transaction on sept 14 @ 8:36 pm using google pay.The amount has debited and not credited to recipients account. When i contact them they are not give any deadline when the money will be refunded.Even after more than one month my issue was not resolved.Please help me with this regard.
          Thank you
          I won diwali stamp offer yesterday. in google pay..but rs 251 has not been credited to my account and also it is missing from reward section.i have contacted their customer care executives but still no reply and no action taken
          I tried a transaction in Google pay. And my money get debited still not reaching the recipient. And still money is not get refunded. They looted my money like this 2 nd time.
          Here I have attached the Google Pay transaction I'd and the bank statement on my issue . Please !please resolve the issue

          money debited from my account but not credited in other's account - Comment #3577686 - Image #0
          money debited from my account but not credited in other's account - Comment #3577686 - Image #1
          I was sent to my friend 2000 rupees, but he is not receivedmoney

          money debited from my account but not credited in other's account - Comment #3577788 - Image #0
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            ఆర్కే హిందూ
            from Hyderabad, Telangana
            Oct 28, 2019
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            Address: 500038

            On 21st oct i did a transaction worth 657.50/- towards my gas bill paymemt the transaction id[protected]

            Transaction done through google pay.

            The merchant is saying we didn’t received the payment but at the bank it was a successful transaction.

            I’ve tried all the possible ways to communicate my issue to bank people and the gas agency but people are not responding in a proper way.

            My contact number is [protected]

            Kindly resolve my issue
            +2 photos
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              H
              Hemant.Himanshu
              from Mumbai, Maharashtra
              Oct 27, 2019
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              Address: Hatma, Kanke Road, Ranchi, Jharkhand, 834008

              I made the payment for my cod order on flipkart by google pay. Amount was deducted from my account and transaction was successful in google pay but my payment was received by flipkart. I reported dispute with google pay and tried to contact google pay but no response from google pay. I even contact flipkart and they replied that they had not received any money.
              +1 photos
              Google India / Tez customer support has been notified about the posted complaint.
              Oct 27, 2019
              Updated by Hemant.Himanshu
              I also contact the bank services they are saying that money is with Google pay as from their end the transaction was successful
              Nov 01, 2019
              Updated by Hemant.Himanshu
              I have not yet received my refund nor any information about it
              Nov 05, 2019
              Updated by Hemant.Himanshu
              No refund till date...nor they are replying about the complaint
              Hi Hemant, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details and order details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
              Money was debited but flipkart stated that this is a failed transaction. Then I have to change my payment mode. Please refund my money as soon as possible.

              the cod payment of flipkart is not successful but amount deducted by google pay - Comment #3786297 - Image #0
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                A
                abhi10apr
                from Mumbai, Maharashtra
                Oct 26, 2019
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                Address: SECTOR-11,KOPARKHAIRANE,, AYYAPPA TEMPLE, Mumbai City, Maharashtra, 400709

                Dear sir,
                I have dropped one cybercrime online complain with request no.[protected] on dated 22.10.19, regarding cyber fraud in my bank account form google-pay merchant happened on dated :21.10.2019. But still no action has been taken place.

                Please also be informed that mobile number ([protected]) of that offender is still working. You are requested to take strict action against him before he change or damage his number.
                Google India / Tez customer support has been notified about the posted complaint.
                Amount has been debited but not credited in my g pay

                cyber crime complaint - Comment #3571822 - Image #0
                Hi sir నాపేరు మల్లేష్ నేను g pay నుంచి15/09/2019 న Indiabulls Dhaniకీ emi pay చేశాను1806rs కానీ అమౌంట్ add కాలేదు మాకు రాలేదు అంటూన్నారు iperhyd01870284 లోన్ నెంబర్ నేను కట్టిన పెమెంటురాలేదు అంటున్నారు మరి నా డబ్బు ఎక్కడికి పోయింది ఏమి అయింది దయచేసి తెలుపగలరు

                cyber crime complaint - Comment #3744430 - Image #0
                cyber crime complaint - Comment #3744430 - Image #1
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                  S
                  Surekha Hegde
                  from Bengaluru, Karnataka
                  Oct 26, 2019
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                  Address: NO 11 DIVISION NO.43, 3RD CROSS SINDHI COLONYJAYACHAMRAJENDRA ROAD, 560078
                  Website: Pubg mobile

                  I have bought 600 uc for pubg mobile for inr 799. The money has been deducted from my account but the uc has not been received in the game.
                  The worst experience of my life.
                  Please resolve it soon.
                  I want my money back
                  The upi reference number is[protected].
                  Transaction id
                  Axid41955d4cb654b398bef9e2a1fa1bc69
                  +1 photos
                  Google India / Tez customer support has been notified about the posted complaint.
                  Money deducted but not credited in receiver account.We are taking follow up with Google Pay regularly but issue not resolved.

                  I have bought 600 uc in pubg for inr 799. - Comment #3571842 - Image #0
                  I have bought 600 uc in pubg for inr 799. - Comment #3571842 - Image #1
                  UPI transaction ID[protected]
                  amount 637.50
                  to Hindustan petroleum -LPG
                  transaction date 04/08/2019
                  done at 8.57 am

                  transaction under dispute but money deducted from account no status update
                  till date

                  I have bought 600 uc in pubg for inr 799. - Comment #3572454 - Image #0
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                    S
                    SHYAM MAGAR
                    from Mumbai, Maharashtra
                    Oct 25, 2019
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                    Address: Bhosasi , pune, 411015

                    Hello sir i made. A transaction on 17, oct 2019 to my friend on google pay/ tezz, that transaction was cancelled, tezz say that amount will be credited to ur bank with in 3 days but today 7 days over tezz haven't do anything.

                    Pls give me may 12600 back with extra fine.. Tezz happening again and again with many users. This is fraud company.
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                      Y
                      Yamini Mini
                      from Delhi, Delhi
                      Oct 24, 2019
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                      Dear google pay,

                      Today i made the transaction to clear my loan via Google Pay. The money got debited from my account and it has not credited to the recipient account. So i transferred the money to them another way. Now i want to cancel my transaction and i want to get my money back to my account. Kindly do the needful as soon as possible. Thank You.
                      +1 photos
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                        B
                        balatilak123
                        from Delhi, Delhi
                        Oct 22, 2019
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                        Address: Karimnagar, Andhra Pradesh, 505001

                        An amount of rs.199 was debited from my sbi saving account towards recharge of mobile phone [protected] on 20th october 2019. But my mobile was neither recharged not amount refunded to my account.
                        I have contacted airtel service provider regarding non recharging. On enquiry they have said that the amount was received by them.
                        So it is requested regret the problem by refunding the same or by recharging the mobile
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                          balatilak123
                          from Delhi, Delhi
                          Oct 22, 2019
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                          Address: KISANNAGAR, 505001

                          On 20th october the mobile no [protected] was recharged with rs.199/-with google pay and the same was debited from my account but neither mobile was recharged nor refunded.
                          So it is great inconvenience in usage of the apps to avoid cashless transaction if the same appears in the huge amount and delay in resolving may lead to unnecessary mental agony
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                            G
                            ganghariakiran
                            from Delhi, Delhi
                            Oct 21, 2019
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                            Address: New Delhi, Delhi, 110008

                            On 05/10/2019 i have tried to make a payment of rs 1426, which was failed as per google pay. But when i check my bank statement it shows payment deducted. Still, the receiver not received that payment nor me. Please check in to this. Google Transaction id:[CICAgKDGz80yOA].
                            I have asked my bank sbi, they said to contact google pay. It took more than 5 working days, still, i have not received that payment.
                            Google India / Tez customer support has been notified about the posted complaint.
                            5000 amount is transferred my account (SBI, kuppam) to canarabank, venkatagirikota debited in my account but not credited in other account
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                              SnehaSiddhewar
                              from Pune, Maharashtra
                              Oct 21, 2019
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                              Address: Pune, Pune, Maharashtra, 411052

                              On 1st aug 2019 i had a transaction and money get debited from my account and it's still not get created in my account. The same happens 5-6times with me and and my friend also having the same problem now a days google pay is not working properly. I am not satisfied with this service.in my circle everyone is trying to avoid the use of google pay. So please take a quick action.
                              Google India / Tez customer support has been notified about the posted complaint.
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                                S
                                Sameer_Shinde
                                from Mumbai, Maharashtra
                                Oct 21, 2019
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                                Address: NL-2, BUILDING NO-01, ROOM NO-05, B-WING, SEC-03 , NERUL, NAVI MUMBAI 400706, Mumbai City, Maharashtra, 400706

                                Dear sir,

                                I had made a payment to cidco through upi tez platform. Payment indicated successfully at first but not received to beneficiary as it is not reflected on my cidco aplication. The merchant for this payment is ccavenues. After lots of complaint/ emails and arguments with bank, merchants, google pay i am not getting my refund. No body is taking my complaint granted. Every executives are repelling my complaint. Ccavenues is saying that transaction is auto revered contact your bank. From bank i had received a letter that they got reply from google pay that payment is successful.

                                Google pay customer executive is saying that i need to contact ccavenues. What should i do. There no one taking responsibility of my refund istead repelling my request/ emails and aski g to wait 3-4 more days.

                                Cidco executive also stated they will refund 3-4 days from 5th oct. But no refund recieved. Payment is of 5291.80/-.

                                Order number:[protected] & the ccavenue reference no:[protected] with inr:5291.80
                                Please note that the refund reference number recieved from ccavenues for the above transactions is:[protected].

                                Sbi ref-dear sbi upi user, ur a/cx7312 - debited by rs5291.8 on 01oct19 ref no[protected]..

                                In this regards how can we trust any online upi transactions if there is involvement of bank/ google pay/ ccavenues/ cidco/ cidco bank for single payment. And there is no one to take responsibility of my deducted failed payment.

                                Regards,
                                Sameer shinde
                                [protected]
                                [protected]
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                                  Ramchandra Lohit
                                  from Palakollu, Andhra Pradesh
                                  Oct 20, 2019
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                                  Address: West Godavari, Andhra Pradesh, 534002

                                  I have purchased irctc train tickets from google pay private limited. But i have canceled my ticket due to some issues on august 31st. 255 is the ticket cost irctc deducted 60rs and it came to rs195. 195rs was processed but did not reflect in my bank account please refund my money
                                  Transaction date-august 31st
                                  Payment processed by google pay did not reflect to my bank account
                                  Refund my money
                                  +1 photos
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  Oct 28, 2019
                                  Updated by Ramchandra Lohit
                                  please solve my issue i am sending screen shot of successful transaction of rs 255 in which irctc deducted 60rs i should get 195rs as refund i have cancelled it on august 31st 2019 till now no refund refund processed on august 31st

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                                    A
                                    Akhil Mohan VIT
                                    from Ernakulam, Kerala
                                    Oct 20, 2019
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                                    Resolved

                                    Address: Ernakulam, Kerala, 682042

                                    I had made a sun direct recharge through Google pay but the amount didn't yet got received by sun direct. It is still showing as bill payment pending. Since I had to continue watching my television, I had to recharge again through other means. Please refund back my recharged amount of Rs. 210/- into my bank account. This has become very often now. What is going on. We can't lose our time and money like this. If this is the case, I would have to highly uninstall the application and also spread the word so that people I know also uninstall it. I'm really fed up with Google Pay.
                                    +1 photos
                                    Oct 23, 2019
                                    Complaint marked as Resolved 
                                    I got the money refunded to my account. Thank you
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                      Bhavyu
                                      from Pune, Maharashtra
                                      Oct 19, 2019
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                                      Address: 411003

                                      I can't use my upi id. And every single time i use the app and i get pin is incorrect. Although the pin is correct. And from last one week i can't even use my forgot pin system. Because of which i can't use the app from last one week i am disappointed about it because i am complaining regarding the same from to the company from quite long time and they just keep assuring me but never took action regarding the same. Really disappointed!!! Now trying to contact company and unable to connect them through any way...
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                                        beautify5
                                        from Hyderabad, Telangana
                                        Oct 19, 2019
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                                        Issue - amount deducted from bank on 28th august, and the merchant confirmed they never received it.
                                        Reference: rs. 1000.97 to reliance fresh, transaction id[protected]

                                        I would have had a conversation with gpay customer care for more than 7 times now. You guys have been no way helpful and providing various excuses. I need my money back. I emailed and visited my bank - citibank and they confirmed the amount was deducted and released and isn't anywhere with them. Even the merchant shared details of transactions getting declined and no receipt of money.

                                        I am really frustrated seeing not even a single communication from you guys. I am going to bring this up on your social platforms, consumer court, twit this with all the proofs and even chase your top bosses unless i get a resolution. This kind of pathetic service isn't expected from a giant like google.
                                        Google India / Tez customer support has been notified about the posted complaint.
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