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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez reviews & complaints page 36

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Address:Ratan khand Sharda nagar lucknow, Lucknow, Uttar Pradesh, 226002

I am ratnesh trivedi i did transaction to jio of 349 rupees on 23 september 2019 amount deducted from my bank account successfully but when i check on google pay its showing under processing. After 2 days it's showing successfully transferred but jio didn't receive the money nor my recharge completed. I complain my times to. Jio but my amount not yet refunded to me. Upi transaction i'd for the same is[protected]. My registered mobile number...
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Ms. Jayara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account but not received by the beneficiary

On 1 August 2019, I made a transaction of 1000 rs to a beneficiary. On that day only, the amount was deducted from my account but was not received by the beneficiary. As suggested, i waited for 3-5 days but it was not resolved. I raised a dispute too but there were no updates. Its been 8 days and the amount is lost.
Google Transaction ID: CICAgKDG2dy-Cw...
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R
Richa Sengar
from Chennai, Tamil Nadu
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failed transaction refund awaited

Address:Koramangala, 560095

Date - 19th august 2019
Upi transaction[protected]
To - kayaskinclinic.[protected]@hdfcbank
Google transaction - cicagkc64_tvpa
Amount - 1430 inr

Transaction showing paid on googlepay app but trasaction was unsucessful and time out at vendor side, i was physically present during the transaction.
Its been 2 months amount is not refunded and customer is saying they have escalated the issue...
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On 03-jul-2019, i paid rs 250/- to ola cabs using google pay. The google txn id: cicagkdq742nxg/ upi txn id[protected]. Amount got deducted from my bank account. But ola cabs claims they never received the amount. I had to pay ola in cash. Now, since i am following up with google pay india customer support since then to figure out to which account they have transferred the amount. I have neither got any answer to that nor i got my refund...
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Address:Unit No. 304, 3rd Floor, Signature Tower-II, Tower A, Sector 15, Part-II, Silokhera Village, Gurgaon Gurgaon HR 122001 IN, 122001

On 03-jul-2019, i paid rs 250/- to ola cabs using google pay. The google txn id: cicagkdq742nxg/ upi txn id[protected]. Amount got deducted from my bank account. But ola cabs claims they never received the amount. I had to pay ola in cash. Now, since i am following up with google pay india customer support since then to figure out to which account they have transferred the amount. I have neither got any answer to that nor i got my refund...
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R
Ronak Dalal
from Rawatbhata, Rajasthan
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google pay dispute.

Address:A/4, Vihar Appartment,Opp. Ishwar Bhuvan, Navrangpura, Ahmedabad, Ahmedabad, Gujarat, 380009

Google pay, i paid for jio phone recharge of rs.349/- on 23rd september 2019, and payment deducted from my axis bank account, but it shows pending till 26th september, so i recharge my jio phone by another way. And i raised issue to google pay on 27th september 2019, but till today i can't receive back such amount. Please do it and arrange for back such rs. 349/-....
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I
im_rakesh007
from Mumbai, Maharashtra
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about business transaction

Address:Market Square, Gurandi, Gajapati, 761210

I had ordered a sandel on flipkart via cod on 12th sep. I made the payment via google pay and the transaction was successfull. The amount of rs.1574 got debited from my account but the order could not be placed successfully. Which was a problem from googlepayindia's end. I'm waiting from last 1 month my problem not yet solved. When i call to customer care they said everytime just one line wait for 3 business days....
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S
satish bellamkonda
from Hyderabad, Telangana
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very worst service in gpay tez worst

Address:Prakasam, Andhra Pradesh, 523262

Dear sir/madam,

My name is satish bellamkonda

This is informing you that 17th may money is debit 20th compliment so still no respond amount 3300 my bank account details send it and my receiver bank details send it still no respond worst service in gpay tez last reminder sir

Please kindly do the need full
Please give me my money

Thanks®ards
Satish bellamkonda...
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A
Akhil.aghi
from Mumbai, Maharashtra
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money lost during upi transaction

Money deduced from my account during the upi money transfer by using google pay... The payment was failed but amount deduced. My receiver partner did not got that money (600rs) till today. I also registered a complaint in google pay but they did not take any action for this complaint... The transaction was done on 20th september 2019.
Please take a action about this issue
Thanking you......
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M
Mahendra Singh Bhati 1105
from Mumbai, Maharashtra
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money not received to recipient

Address:342006

I send money to ram singh on 30 september evening but till today after 3 days money is not credited to recepient or not return back to my account please return my money refund back to my account now fast my upi transaction id is
[protected] i make payment on 30 september evening but after 3 days till today money not credited to recepient nor return back to my account as i need urgently please return back money to my account fast...
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D
Dhruv Tv
from Mumbai, Maharashtra
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jio recharge

Address:668b, Bhola Nagar, 110003

I have recharged my account with 349/- and the money got deducted but the recharge is not done and yet the money in not refunded to me. I raised a dispute 3 days ago but there is no response from the bank. I don't know what to do now. I contacted google pay but the i failed to connect to them. I request google pay to please act on my deduction and refund my money back as soon as possible.
Thank you....
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G
Gowardhan Shingate
from Pune, Maharashtra
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amount deduct from my account and not get to receiver

Amount deduct from my account but not receive for receiver from last 8 days.
My transaction date 23/09/2019 still date 30/09/2019 not get any status from google pay. They not respond me correct.

They already told me only 3 days problem will solve but yet not solve problem. When ask them about that they only give me ans wait we will update.

Bad customer service....
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K
krishna gudelli
from Mumbai, Maharashtra
Jul 26, 2022
This thread was updated on Jul 26, 2022
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amount deducted but not received by the recipient & also not got the refund

Address:Mumbai City, Maharashtra, 400012

Dear team,

I have done the jio recharge for rs,. 349/- on 10.09.19, transaction got failed, after 1/2hr but amount is debited from my account till date i have not received the refund inspite of continuous followup with the google pay, they are simply telling me that i will receive the refund in 3 working days our investigation team is working on the same, but it is almost 20 days have passed, but not getting proper revert...
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L
l Munjal
from Faridabad, Haryana
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not refunding my money

I would like to share my problem which i am facing from 1st august 2019.
I did one recharge of tata sky from my google account (Upi id - munjal. [protected]@oksbi) but unfortunately with some reasons from google pay amount got debited from my account no. ([protected]) but recharge was not successful. My upi transaction id of that recharge is[protected]. From the day one they are just making me fool. First they said you have to wait...
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Address:Safa Tower, Surya nagar, tolichowki, Hyderabad, Hyderabad, Andhra Pradesh, 500019

Respected sir,

I have paid amount of 900 rs to the shop keeper for helmet through the google pay. First i received a message that payment is failed
Later status is changed to processing and on the 2nd day status is changed to “paid” and amount is deducted from my count.
Now shop keeper is saying he did not received the money and he shares his bank statement.
Kindly help.

Regards...
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S
somnath221
from Jamshedpur, Jharkhand
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payment issue form google pay (tez)

Address:East Singhbhum, Jharkhand

I paid rs 10000 to bharatpe[protected]@yesbankltd on 03-sep-2019 from google pay. Money deducted from my account but not received by other party. It has been 20 days my money is not refunded. Please go through this issue and try to resolved the problem.

Upi transaction id[protected]

Upi id - [protected]@okicici.

Google transaction id - cicagkd6mf2crg...
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D
deepak.avil.7
from Washim, Maharashtra
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transaction fraud from online payment paytm and google pay via icici bank

Address:Pune, Maharashtra

I have lost 63987 Rs today dated 23rd Sept 2019 as part of Online payment fraud (45987 Rs from Google Pay) and (18000 Rs from Paytm).
I have received a call from Amazon Promotional offer team to buy a gift card worth 5000 and in which I will receive a cashback if payment done via Google pay to there promotional number, so I paid the amount [protected] which is showing as Amazon.in on Google Pay but then they started automatically...
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Dinesh BHARATHI
from Chennai, Tamil Nadu
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transaction failed and amount not refunded

I recharged to my fathers mobile number and the amount was debited from my account but the recharge failed. And i closed my account in google pay and restored my account but the amount was not credited to my bank account. Always the money is debited and not refunding. I need my money back or else im gonna file a suit in court. It often happens to me. Worst ever experience from google pay always and completely bad service. I need my money...
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Akhil Mohan VIT
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but the receiver didn't receive the money

Address:Ernakulam, Kerala, 682042

I had made a payment of rs. 440/- on september 14, 2019 and the money got deducted from my account. But the receiver didn't receive the money yet. I had raised a dispute after 3 days and it's showing as processing but no progress yet. It's been a week now. Still my money has not been credited back to my account nor the receiver has received it yet....
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M
mmane
from Junnar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment make from google pay amount debited from bank but not credited to sender bank account

I mayur manohar mane made payment to parshuram suresh adagale from google pay as on dated 07.04.2019 of rs. 5000/- transaction id[protected] that time payment processing status on google pay.. I have made complaint to google pay as on dated 11.04.2019 after continuous follow up with google pay payment status updated by google pay payment failed as on 24.04.2019 but amount not return to my bank account. After few days google pay make update...
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