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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez Phone Numbers

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1860 266 6622
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1800 258 2554
195
72
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+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 38

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S
Shivanirk
from Delhi, Delhi
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payment deducted but beneficiary did not received

I made payment through google upi but beneficiary didnt receive the money its been one month now am calling to google pay customer care again and again my issue havent resolve yet they always giving me the tat of 3buisness days but its been 25 business day now the amount is Rs.3731.23 kindly see the transactio that my money is lending where please refund the amount the google pay transaction id is[protected]
Receiver bank name is...
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J
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not credited

I have done payment of rs 199 on 02 september in airtel prepaid recharge through google pay. Money deducted but payment not received to airtel. I'm already raised complaint on that day to google pay, they told me problem will resolved within 7 working day. Google pay application showing dispute settled but amount is not credited in my account. Please help me....
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R
Rajeshchintu
from Hyderabad, Telangana
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finding bank account

Hi sir
I am Boddu Rajesh holding account no [protected] bachupally branch. I am unable to add my bank account in Google pay. The error is please check the mobile number is linked with ur bank or not. I am sure that I receive messages from bank to my mobile number [protected].So please help me out sir.
Expecting a positive response.

Yours faithfully
Boddu Rajesh
Account no [protected]br...
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A
Afreen Chougule
from Delhi, Delhi
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unauthorized bank transactions from my account

Unauthorized transactions made from my account several times

Narration ref/cheque no. Debit credit balance
01-sep[protected]sep-2019) by debit card
Othpg 397759 google *proxima beta g.co/helpp 79.00
01-sep[protected]sep-2019) by debit card
Othpg 732399 google *proxima beta g.co/helpp 79.00
01-sep[protected]sep-2019) by debit card
Othpg 604329 google *proxima beta g.co/helpp 420.00 br...
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B
bhuvnesh bansal
from Pune, Maharashtra
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digital payment

I done a payment to iocl on 6th june 2019 of rupees 764.50 by google tez which successfully done status shown by tez but amount not credit in merchant account. Upi id provided to me is[protected]. Complaint registered to company reference no. [protected] date 29 june 2019 not solved till now. I regularly contact wih company customer support officer but they not give any satisfied answer....
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L
Lavanya donthu
from Srikakulam, Andhra Pradesh
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amount showing as received but not credited in my account.

The transaction in google pay is showing as received from my uncle but amount is not credited in my account. But why this is actually happening with google pay. People money is not time pass for you. If there is any problem at that point of time and inform people not to use. You people are simply playing with our money is it???
I will never recommend anyone to use google pay....
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G
Getideas456
from Chennai, Tamil Nadu
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transaction failed and no refund till date

I had initiated transaction on 8th aug 2019 and same got failed (Upd transaction id[protected]. Amount debited from my bank account but reverse transaction has not happened till date.
I had sent lots of feedback through google pay app but there is no reply. Also called customer service[protected] but this doesn't exist. Sent mail to [protected]@google.com but there is no reply....
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A
Anju Devassy
from Ernakulam, Kerala
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money deducted from account but payment failed

Address:Ernakulam, Kerala, 682509

Money deducted from account but payment failed..15000 amount deducted from my account but the payement got failed.. Upi transactio id :[protected].. Today morning i tranfered money from my account to another account.. But money didnt recive to other account and money got deducted from my account.. Please help to resolve the isuee.
Cicagkd6qrllkq : google transaction id...
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It has been a complete month from the day i had send my phone (Google pixel 2 xl) to google support service for the repair. Let me just quickly make you go through the complete disaster that has happened in my case.

1st time
2nd august 2019 - i was facing some charging issues with my phone, so i called google support and they assigned to b2x and a guy named arpit came to my house to pick up my device.

2nd...
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P
praveenkmr2
from Bengaluru, Karnataka
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amount deducted by google pay not refund

Address:Bangalore, Karnataka, 560015

Many times amount deducted by google pay tez app but not refund i share my screenshot and photos of the details august 10 and july 16th and many times amount deducted it's shows refund two to three days but there is no notification of debit and credit in google pay worst service.. Phonepe is very good compare with google pay even single rupee not taking mistakenly. But google play pls update and change the money deduction problems...
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A
Anusha Singhal
from Lucknow, Uttar Pradesh
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refund and no response even after a complaint

Address:Reliance Fresh,Shri B.L. Dandwala Marg,Lakhudi Circle, Navrangpura, Ahmedabad, Gujarat
Website:Google Pay

I did a transaction on 31st july of 867.27 rs. At reliance fresh but the amt. Got debited and the transaction was not completed. I then completed the transaction through paytm.I did the transaction twice but once it is refunded and the other one is still pending. It's been 1 month and still there are no signs of refund. Kindly give a proper response as I have already complaint many times ....
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Approximately one month ago I booked a train ticket but payment was not successful and money was deducted from the bank account and there is no refund till now. I did many complains but no action is taken, take the actions as soon as possible.

After my huge feedback also I didn't got my money back.so please help me out of the the problem. google pay is not doing as I thought it to be best payment app . Google pay even doesn't...
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P
prince777
from Lucknow, Uttar Pradesh
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gmail not logging in

Address:Thane, Maharashtra, 421503

I have complaint earlier also but didn't got amy solution regarding my gmail notcgetting logged in as i have activated 2 step verification but still i'm not getting message on my registered number for resetting password. Request you to please look into this urgently as it matter of data breach.

I have sent email to customer support of google but till now no response from them regarding my password reset...
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A
Ashokgupta1958
from Anta, Rajasthan
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olacabs

Address:Jaipur, Rajasthan, 302018

I paid rs.168/- to olacabs using google pay on 14th august 2019. My account debited and according to google pay amount credited in olacabs account. Olacabs is denying receipt of money. Google pay not ready to provide support to resolve issue. It appears nobody is interested in resolving issue. Sent mail to their ceo on personal i'd but they haven't acknowledged the mail....
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On 13th feb 2019, i have initiated a money transfer from my google pay a/c to my relative a/c. The transaction details are furnished below-

Upi transaction id[protected]
G pay transaction id-cicagkdsyecffq
Upi [protected]@okicici
Date and time-12feb 12:50 p. M.

From a/c-#0322 icici bank kahalgaon
To a/c-#4799 bank of baroda kahalgaon

The money doesn't gets...
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T
Tksharan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted and not reached merchant

Address:560022

I have done transaction on july 31 st 2019 with ending up transaction i'd is 8097 thru google pay to reliance retail merchant in the amount of rs. 603.13. Money is debited from my account and not received purchase confirmation from reliance. I have tried twice and twice money was deducted and not purchase confirmation received ed. I have raised the complaint to google pay and called customer care again. Received one rs.603.13 and not refunded...
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D
Droy2018
from Pune, Maharashtra
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data privacy breach

Address:122018

Data privacy breach complaint

This is the second instance where i searched for “movers and packers” for my upcoming planned relocation and even though i did not consent to sharing my information with third parties (Namely, mover and packer agencies), i am receiving unsolicited calls for jio movers and packers, sahara movers and packers etc. I specifically contacted 4 agencies only by clicking on those particular search...
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T
Thoufeeq Hussain A
from Paravur, Kerala
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my refund amount of 495 is not initiated till now and its been 5 months

Address:Puliyathu House,TKMC PO Karicode, Kollam, Kollam, Kerala, 691005

Its been 5 months since google takes my ₹495 while booking a train ticket. But the ticket purchase is not successful, so i give feedback and they said my money will be refundedbin 7 or 5 business days, but till now i dont even get any money. After that i ll directly call the google pay helpline and talk to them for 4 times, everytime they are repeating, sir your request is processing and followup is required...what kimd of followup this...
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P
prince777
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gmail account not logging in

Address:Mumbai City, Maharashtra, 401301
Website:www.google.com

Dear sir/ma'am,

I'm unable to login to my gmail account since 11th of august 2019 and for this I have email Google customer service and grievance team but did not received any message regarding login solution.

Also I have activated 2 step verification on my number for resetting password but I'm unable to get any code of otp for resetting password.

So. I request you to please look into this problem...
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D
Divya DSR
from Mumbai, Maharashtra
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to return my money back

Address:Manyata tech park, nagavara

My name is divya. I have associated my hdfc bank account with my google pay account with the number [protected]. I did a transaction of rs. 4000 on 5th aug at 7:41pm. The transaction was termed to be processing for several days and it was notified as failed before 2 days. Money was either credited to recipient nor it was returned back to me.
Upi id for the transaction is:[protected]
Please check with the transaction and return...
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