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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 38

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S
S Bapz
from Rajkot, Gujarat
Sep 18, 2019
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Address: 185 JAYDEV RANGILA PARK NEAR LALPARK D MART STREET NO 1 RAJKOT 360002, Rajkot, Gujarat, 360002

Hello sir

I have transferred my money from Sbi to Kotak account via Google Pay at[protected] but still, payment was failed and my money was deduced from my Sbi account, currently, I have not money in my pocket or bank and service center: that will pos back to your account in 3 working days, but I have not any money on my hand,

thank you
Yash Shekhada
Google India / Tez customer support has been notified about the posted complaint.
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    R
    ravin121
    from Kurduvadi, Maharashtra
    Sep 18, 2019
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    Address: kukshi dhar mp, Dhar, Madhya Pradesh, 454331

    I have tranfered money through google pay on 17/09/2019 but transaction is failed and amount is deducted from the account. status showing me money will be debited but money had already deducted from the account. I have called customer care they told me to wait for 3 days. what should i do. when would i get money back
    upi transaction id[protected]

    and google trasaction id- CICAgKCGueIP
    Google India / Tez customer support has been notified about the posted complaint.
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      H
      Himanshu Sindhwani
      from Bulandshahr, Uttar Pradesh
      Sep 16, 2019
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      Address: 920,sec-15 , sonipat , haryana, Sonipat, Haryana, 131001

      A scam is done to me by a person on name of paying me token money via upi money request on pay tm ap, request sent to my google pay acoount

      Trapped through olx to sell my bike was saying to he will send me token mbut robbed me my having amount of 8400

      Upi id of fraud person -

      Transenction id[protected],[protected]

      Registered mobile -[protected]

      Fraudster mobile no - +[protected], +[protected], ‭+[protected]
      Google India / Tez customer support has been notified about the posted complaint.
      Dear sir
      maine 13/09/2019 ko 1700 rupees ka transaction kiya par payment fail ho gya aur amount bhi kat gya hai jiska upi transaction id[protected] and google transaction id CICAgKCGwuimAQ hai
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        L
        Lokeshporanki
        from Noida, Uttar Pradesh
        Sep 16, 2019
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        Address: PLOT NO-30, ROSHNABAD ,THDC Colony Near Oxford school, Haridwar, Uttarakhand, 249403

        Dera sir,
        I have transferred rs 50, 000 on 2nd jan 2019 from hdfc bank ([protected]) to sbi bank ([protected]) through google pay, transaction it was done successfully transaction id was[protected]. But amount was not credited to sbi beneficiary account from my hdfc account. I have send all the details to google pay team but i am not able to get proper response them,
        Please find the transaction details. Kindly check and transfer my amount to sbi beneficiary.
        pls ramaraju.
        Lokesh. [protected]@gmail.com
        [protected]
        Google India / Tez customer support has been notified about the posted complaint.
        Upi transaction no [protected]
        transaction id CICAgKD618_VJQ
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          A
          AnantPandey
          from Mumbai, Maharashtra
          Sep 15, 2019
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          Purchased pubg uc for rs 420, rs 79 and rs 79 and rs 79 respectively on 15 sep 2019.
          My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
          The transaction reference is given in the attached screenshots.
          I contacted in game customer support but haven't got a reply.
          I also mailed pubg support and didn't get a reply.
          Please solve the problem asap.
          Google India / Tez customer support has been notified about the posted complaint.
          Upi transaction id[protected]
          google transaction id CICAgKD614vSSw
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            S
            snandwana
            from Mumbai, Maharashtra
            Sep 13, 2019
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            I did a transaction of 1000 rs on aug 29, it's status was showing pending, as it was urgent so i initiated another transaction of same amount which was successful and was well received by other person. After some time my 1st transaction also showed status of successful but i checked with other person, he did not received it.
            Can you please tell me where my money is and when can i get it back to my account.

            Attaching details below:
            Upi: [protected]@okhdfcbank
            Recipient upi: [protected]@ybl
            Date/time of 1st transaction: 29th august 2:08 pm
            Upi transaction id 1st transaction (Which is failed):[protected]I have raised a dispute in google pay app, but haven't received any response).
            Google transaction id 1st transaction: cicagkd6kp7wkw
            Date/time of 2nd transaction: 29th august 2:31 pm
            Upi transaction id 2nd transaction (Which is successful):[protected]
            Amount: 1000+1000

            I checked with the recipient, he did not received the money even till today i. E sept 13.
            Google India / Tez customer support has been notified about the posted complaint.
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              R
              Rach 11
              from Mumbai, Maharashtra
              Sep 13, 2019
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              Address: 504/Bld.No.3,Shiv Valley, Near Shani Mandir, Godrej Hill, Barvae Village, Khadakpada, Kalyan West-421301, Thane, Maharashtra, 421301
              Website: GOOGLE

              Hi!
              I had a fradulent transaction In the name of PUR/GOOGLE *Glad Games/g.co/helppay as an ecom transaction from my debit card which was not authorized by me even no OTP was generated for the said transaction. I had lost 7000/-INR.
              I want my money refunded as well not have such transactions in future.
              Please help in regards to same.
              Mrs. Rachana Sarawade
              Google India / Tez customer support has been notified about the posted complaint.
              Ski
              I have purchased 799 rupees uc cash but not received my pubg account but any refunds solve this problem
              Message my number:
              Your A/c XX4076 is debited with Rs. 799.00 on[protected] thru UPI to [protected]@. A/c Balance is Rs.814.01.
              I transferred amount Rs 6800 from tez From UPI ############ to the BANK OF INDIA ACCOUNT NO. [protected] IFSC CODE: BKID0009453 the transaction was successful but the money is not credited to my friend bank account. please find out the problem and solve it.

              GoogleTransaction id is -CICAgkD60ffRUg
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                A
                Amandeep115
                from Mumbai, Maharashtra
                Sep 13, 2019
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                I purchase pubg uc for rs 799 on 9 jan 2019
                My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund.
                Please either give me uc in pubg mobile or refund my money.
                My transaction id is:[protected]
                Either refund my money or give me uc as soon as possible...
                Again repeating either refund my money or give me uc as soon as possible...
                Google India / Tez customer support has been notified about the posted complaint.
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                  K
                  Krittika Das
                  from Delhi, Delhi
                  Sep 12, 2019
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                  Address: Rohra Legend Newtown, 700059

                  I paid to ola money from google pay app on 30th july.. The transaction was failed on that day.. But the status in google pay app was processing. On 4 th aug it was showing paid. But ola money has given a mail stating they have not received the payment after checking the upi transaction id. After complaining to google pay they are saying they will give solution but now its more than one month i have not received the refund. Nor my ola money postpaid amount is received.
                  Google India / Tez customer support has been notified about the posted complaint.
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                    D
                    Dinesh BHARATHI
                    from Chennai, Tamil Nadu
                    Sep 11, 2019
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                    Address: LS puram second street, Coimbatore, Tamil Nadu, 641301

                    I sent money to my friend. The transaction was cancelled but the money was debited from my account. The amount was debited and till now i didn't receive my money and its been three days since the money was debited. So kindly look into the issue and as soon as possible try to resolve my problem. If nothing is done im gonna file a complaint against google pay
                    Google India / Tez customer support has been notified about the posted complaint.
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                      K
                      killerks
                      from Bengaluru, Karnataka
                      Sep 11, 2019
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                      Transferred rs 7500/- from google pay to phonepe via upi yesterday at 1:22am.
                      Money got deducted but the beneficiary didn't receive the money.

                      Gpay upi - krs. [protected]@okaxis (Standard chartered bank)
                      Phonepe upi - [protected]@ybl (Icici bank)

                      In phonepe history the transaction id is t1909110122245796596167

                      The text message which i received from the bank (Standard chartered) after the transaction contains a bank account number (Credited to) which is different of the beneficiary's bank acc number (Icici).

                      Help. Please refund my money.

                      Even my friends tried this but they too had the same issue i. E transferring money from google pay to phonepe upi.
                      Google India / Tez customer support has been notified about the posted complaint.
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                        R
                        rmalvey
                        from Hyderabad, Telangana
                        Sep 10, 2019
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                        Address: Hyderabad, Andhra Pradesh, 500089

                        I placed an ad on olx to sell a diwan. I immediately got a call from [protected] who claimed himself a army man and shared his fake aadhaar. Later he tricked me 6 times saying he was using a swiping machine to transfer the amount and conned 57500 across 6 different transactions. He is lifting the phone when called, responding abusively and even challenging that none can catch him. I filed complaints with local police station and cyber cell. Agreed i should have been more alert but what makes me wonder is his notorious guts that he cannot be caught by the law. Also, otp is the best authenticator as everyone knows it should not be shared. Unfortunately upi related transactions lack it.
                        Google India / Tez customer support has been notified about the posted complaint.
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                          P
                          Prince Ullas
                          from Bengaluru, Karnataka
                          Sep 9, 2019
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                          I had done an merchant transaction on 16th April 2019 for an amount of 36, 000 through google pay. End user told he have not yet received the amount and i did enquire google pay regarding this. They suggested to contact bank (SBI), bank intimated its cleared from SBI servers and its in google pay server. When i contacted google pay, they registered complaint and told problem will be resolved within 7 days. I kept on calling them and they never solved the problem. Its almost more than 4 months, even today google pay tells they are working on it still. I get same answers even today. I had registered an complaint with RBI, but they too have not responded till date. Please resolve the issue and please let my money back. Attached correspondence with google pay and transaction ID.
                          Neither the bank is helping nor google pay
                          Google India / Tez customer support has been notified about the posted complaint.
                          Sep 28, 2019
                          Updated by Prince Ullas
                          Hi, there is no response from Google India yet and this is the same from past 5 months.
                          Please take necessary action and please take necessary steps so that gpay refunds my money
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                            S
                            Shivanirk
                            from Delhi, Delhi
                            Sep 9, 2019
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                            I made payment through google upi but beneficiary didnt receive the money its been one month now am calling to google pay customer care again and again my issue havent resolve yet they always giving me the tat of 3buisness days but its been 25 business day now the amount is Rs.3731.23 kindly see the transactio that my money is lending where please refund the amount the google pay transaction id is[protected]
                            Receiver bank name is State Bank Of India
                            Google India / Tez customer support has been notified about the posted complaint.
                            Sep 09, 2019
                            Updated by Shivanirk
                            [protected]@gmail.com
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                              J
                              from Mumbai, Maharashtra
                              Sep 9, 2019
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                              Resolved

                              I have done payment of rs 199 on 02 september in airtel prepaid recharge through google pay. Money deducted but payment not received to airtel. I'm already raised complaint on that day to google pay, they told me problem will resolved within 7 working day. Google pay application showing dispute settled but amount is not credited in my account. Please help me.
                              Oct 2, 2019
                              Complaint marked as Resolved 
                              I have done payment of rs 199 on 02 september in airtel prepaid recharge through google pay. Money deducted but payment not received to airtel. I'm already raised complaint on that day to google pay, they told me problem will resolved within 7 working day. Google pay application showing dispute settled but amount is not credited in my account. Please help me.
                              Google India / Tez customer support has been notified about the posted complaint.
                              Sep 10, 2019
                              Updated by [email protected]
                              I have done payment of rs 199 on 02 september in airtel prepaid recharge through google pay. Money deducted but payment not received to airtel. I'm already raised complaint on that day to google pay, they told me problem will resolved within 7 working day. Google pay application showing dispute settled but amount is not credited in my account. Please help me.
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                                R
                                Rajeshchintu
                                from Hyderabad, Telangana
                                Sep 5, 2019
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                                Hi sir
                                I am Boddu Rajesh holding account no [protected] bachupally branch. I am unable to add my bank account in Google pay. The error is please check the mobile number is linked with ur bank or not. I am sure that I receive messages from bank to my mobile number [protected].So please help me out sir.
                                Expecting a positive response.

                                Yours faithfully
                                Boddu Rajesh
                                Account no [protected]
                                [protected]
                                Google India / Tez customer support has been notified about the posted complaint.
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                                  A
                                  Afreen Chougule
                                  from Delhi, Delhi
                                  Sep 2, 2019
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                                  Unauthorized transactions made from my account several times

                                  Narration ref/cheque no. Debit credit balance
                                  01-sep[protected]sep-2019) by debit card
                                  Othpg 397759 google *proxima beta g.co/helpp 79.00
                                  01-sep[protected]sep-2019) by debit card
                                  Othpg 732399 google *proxima beta g.co/helpp 79.00
                                  01-sep[protected]sep-2019) by debit card
                                  Othpg 604329 google *proxima beta g.co/helpp 420.00
                                  01-sep[protected]sep-2019) by debit card
                                  Othpg 777219 google *proxima beta g.co/helpp 420.00
                                  01-sep[protected]sep-2019) reverse pos pur 1.00
                                  01-sep[protected]sep-2019) by debit card
                                  Othpg 454283 google *google *temporg.co/helpp 1.00
                                  Sep 02, 2019
                                  Updated by Afreen Chougule
                                  Need a refund asap. Do the needful immediately. This is utter disgusting.
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                                    B
                                    bhuvnesh bansal
                                    from Pune, Maharashtra
                                    Sep 1, 2019
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                                    I done a payment to iocl on 6th june 2019 of rupees 764.50 by google tez which successfully done status shown by tez but amount not credit in merchant account. Upi id provided to me is[protected]. Complaint registered to company reference no. [protected] date 29 june 2019 not solved till now. I regularly contact wih company customer support officer but they not give any satisfied answer.
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                      L
                                      Lavanya donthu
                                      from Srikakulam, Andhra Pradesh
                                      Aug 31, 2019
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                                      The transaction in google pay is showing as received from my uncle but amount is not credited in my account. But why this is actually happening with google pay. People money is not time pass for you. If there is any problem at that point of time and inform people not to use. You people are simply playing with our money is it???
                                      I will never recommend anyone to use google pay.
                                      Google India / Tez customer support has been notified about the posted complaint.
                                      Today i was purchasing pass royale from the game clash royale and my amount 399 got deducted. I was using icici net banking and my account is xx3112 to purchase that. The transaction was successful but i didn't receive my pass royale(in game item) . My transaction id is [protected] kindly help me. Please resolve this issue ASAP
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                                        Getideas456
                                        from Chennai, Tamil Nadu
                                        Aug 30, 2019
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                                        I had initiated transaction on 8th aug 2019 and same got failed (Upd transaction id[protected]. Amount debited from my bank account but reverse transaction has not happened till date.
                                        I had sent lots of feedback through google pay app but there is no reply. Also called customer service[protected] but this doesn't exist. Sent mail to [protected]@google.com but there is no reply.
                                        Google India / Tez customer support has been notified about the posted complaint.
                                        Aug 30, 2019
                                        Updated by Getideas456
                                        Is this mail id <[protected]@gmail.com> valid?
                                        I have received mail from this mail along with call. mobile number is [protected]- Sanjay Kumar
                                        This person is fruad.
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