Google India / Tez Complaints & Reviews

I did a transaction on 13th of may 2019 but the amount was not deposited to receipt account and i raised a dispute on 6th of june 2019 and till now it’s under review. The help and feedback option says that most of the dispute takes 1-2 weeks to get resolved. But in my case it’s going to be almost 2 months and no response till now. The amount of transaction was ₹5000.

I recharged my phone on 22nd july, 2019 through google pay. The recharge was not done. And i talked with the customer care executive. They said to wait for 3 days. I waited. Then after 3 days they said me to raise a dispute and said that within 7 days of raising a dispute the issue gets resolved. But even after 7 days the issue is not resolved. Now they are asking me to wait for another 7 days. I am not getting my money and also not able to recharge.

My name is eshworth. I have seen several unauthorised payments on my account statement. I never shared my credit card details (Fbc mastercard) with anyone. My money has been deducted from 06 june 2019 up to 23 july 2019. I didn't check my balance during this period. So when i checked on 29 july 2019, surprisingly i saw several payments which i didn't make. Sometimes rs79 was taken, sometimes rs 399 and sometimes rs 800. The total amount of money deducted was about rs 4000. So may you kindly assist me if there is anyway to get a refund.

I have put an add in olx for selling my sofa. I got a call within 15 min and the person told me that he will buy it. He asked me to share my gpay id so that he can transfer the money. I shared my gpay id and he sent me one request and took my 5k money. The request didn't tell me that it is to transfer my money to his account.

The phone number where i received the call from [protected] and number is still active and they are not afraid of police as i went to police who didn't file my fir and told me why did you accept his request and it is your fault. The request which i received didn't tell me anything whether i am transferring the money or getting the money. His name in the gpay appeared as amit kumar.

There are numerous people who have received such calls and there hard earned money has been taken by these cheaters. I had uninstalled gpay and will never ever install these creepy software.

Shame on you google. Don't provide platform to cheater who can use your technology and cheat people.

Date of incident :- 5 july 2019
Phone no :- [protected]

Regards,
Tarun saxena

Hello sir, iam shubham yadav iam transferred money form my account to another account by google pay transaction is successful but beneficiary not credit amount due to another area ifsc code is manually selected by me and iam registered complaint in google pay but don't solve my problem they don't give me any information about payment where is gone and said go bank and bank provide no any help and information of this transaction. Then what i do.
Please help me.

I posted an add on olx to sell then some one called me and said i want to buy then he said ill pay you 28000 and then he said to install google pay so i can send you the money. I was not aware of google pay how to use it. Then he asked me for my upi id and qr code for money transfer so i send it to him on whatsapp then instead of sending money he requested me to transfer 30000 while he was on call and telling us to click on the pay button and you will get the money in account and he requested money in slabs of 5000 to 15000. I check with google pay where in there is no option or way to pay first and the receive the money.
I raise a complaint against upi id ([protected]@myicici) through which i received the request.
As per rbi regulation and the online money transfer app like phonepay, google pay etc are bound to get a mandatory kyc of each and every registers user. Hence i request you to arrange a refund from of 30000 which has been debited from my account.
If google pay can't help or arrange a refund then this will be further going to rbi as per rules and regulations.
Please email me on [protected]@gmail.com or call me on [protected]

I had made a google pay transfer of rs.600/- to my friend on 19/07/2019 and the money was deducted from my account, however my friend has not received the credit still till 26/07/2019, nor i have received the money back. I have raised a dispute but still no response. Dont know where to report such issues.

Kindly let me know where and whom to contact in such cases.

Pathetic Support, Money not refunded from 10 days now. I have done a transaction of 1, 00, 000INR on 15th July, till now neither the money has reached beneficiary nor refunded back. Pathetic experience, done many escalations but seems like GooglePay is not interested.

They even don't have any grievience policy, no escalation points. Customer care tells different dates each time

I attempted to pay eb bill on 5/7/19, amount debited but bill not paid. Its almost 3 weeks and i still didn't get my money back. I raised dispute, and the dispute status was settled 7 days ago, but still i didn't get the refund. Please help. Rs.3562 is a huge amount for me, which is stucked with you due to failed transaction.
Bbps id: bd01kaar0ozn
Upi transaction id:[protected]

Dear Sir/Madam,

This is to inform you that, i have transferred Rs. 580 two time at wine shop owner ([protected]@ybl) on date 7th July 2019. but that time same amount was not transferred to him.

after 4 to 5 days same amount has been transferred to him.
i am following with this guy to refund my amount but he is not picking up my calls.

i have attached transaction details.

Request you to please resolve this issue and please help to refund my amount.

shop owner name and number
G Ravinder - [protected]

I have made a payment through google pay vide upi[protected] on 17.5.2019 of rs.699.94 to reliance smart, pune. The payment failed and it is informed that the deduced amount will be credited back within 2 days. Now more than 2 months are passed but still the amount is not refunded nor any proper reply to my queries. I never expect such type of treatment from a trusted brand like google. It seems that you are using my hard earned money shamelessly.
So please look into the matter and do the needful without any further delay. Thanks for nothing.

Aditya rajendra thakare.

A person by the name of Khemi (Mob: [protected]) defrauded me of Rs. 8, 000/- by his UPI Id ([protected]@upi) wherein he first sent chat messages saying that I will receive money from him, but after that sent Request to Receive.

I was fooled by this phishing attack, but both Google and Bank has refused to help me.

Beware

Google pay transaction done on 4th july 2019. It showed successful transaction. Amount got debited from my account but other party did not receive payment. Waited for 3 working days and then raised a dispute. But nothing seems to work. Money is still stuck. Checked bank statements, asked other party. Neither have i got refund nor has other party received it. Tried chatting with support people on google pay. Kindly help me to solve the dispute and get back my money.

Hi,
My self Soumen Das i have google pay account. Id is [protected]@gmail.com.
On 6th june 19 i got reward rs.51 but still now not credited to my account I was called many times to customer care but they are not confirmed the date. I have to share sone screen shot.
Please help me as soon as possible.
Regards
Soumen

My name d vidyarani
Account-andhra bank, kmc
Account no-[protected]
I paid money of 29, 500 to a app through google pay.. I tried 2 times.. First time i shown as timed out so i tried again 2nd time it shown as successful.. But money debited 2 times from my account..29, 500+29500.. I am trying for refund since one montbut till now i didn't get my money back.
Please take the action for fast refund

Sir, I Vidya, I paid money 29, 500 for coaching app on June 16th, 2019 through Google pay.while paying first time it shown as timed out, so I tried again and shown as successful..but money deducted 2 times from my bank account
29, 500+29500.extra 29500 deducted from my account..it's almost 1month over it's not refunded..I am in contact with bank people but till now not received my amount.. please help to refund fastly
D VIDYARANI
ANDHRA BANK, KMC, WARANGAL
ACCOUNT NO [protected]

To,
The police
Kopar khairane, navi mumbai, maharashtra

Subject: fraudulent transactions from my punjab national bank to [protected]@ybl

I am writing this compliant letter to file a dispute on my punjab national bank. I am bearer of punjab national bank account no. [protected] since 2014. On the morning of july 02, 2019 (10:19 am). I had done the transaction of 998 rs back to back from google pay and then to get back money of second unwanted transaction, i called customer care of google pay (Phone no : [protected], [protected]) then raj sharma names executive talk with me and he said what is the problem and all, i told my problem then he said ok you will money back in your account within 2 min you will get call from our side for verification... Them very next minute call came for verification... Then he said you have to verify your account for that install anydesk then i install app he connected with anydesk and then automatically i will appear screen o[censored]pi pin... He said for verification purpose enter pin and then automatically i got a message of 1999 rs deduction msg and then he cut the phone... Then i immediately called the customer care and blocked the account and all mobile service.

I am requesting that the charge to be removed from account and any finance and other charges related to the fraudulent amount be credited, as well, and that i receive an accurate statement.

Hence, i would request you to give your serious attention on this serious issue. And take immediate legal action on the fraudsters involved in this crime.

Thank you for your assistance.

Anushree prajyot kakade
Mobile no. [protected]
Email id: [protected]@gmail.com

Address:
Sai siddhi apartment, plot no 108/113,
2nd floor, room no 202,
Sector - 19/c, kopar khairane,
Navi mumbai, maharashtra
400709

Transfered money from myvgoogle pay account number [protected] to my friend google pay account no [protected] on[protected]. Till today the transaction was happened... Money debited my account. They are not transferred money to receivers account. These many days holded money.. Not responding to my request.
Relevant screen shot are attached here.
Plz help me in this issue

Dear sir/madam
I was purchased 600+60 uc worth rs 799/- on dated 09/07/2019. But uc not recive after payment. I tried twice for purchasing and both times it got failed and money got deducted twice. I was payment from united bank of india via internet banking. I have attached the screenshot of my transections from my internet banking.

With regard
Keisham okenjit singh
[protected]

We have ordered speria p20 mobile from google on website phoneskart.in and this phone cost for rs 4500 and even we have paid them. But they have took bad advantage of this they have delivered us worst company mobile phone instead of speria p20. If they are not possible to return that mobile phone then give our money back.
Order no.[protected].
And they have said us that we can return the things back in seven days, so we have call customer care but they are not reciving our calls.