Google India / Tez Complaints & Reviews

Sir,
I have used 'google pay' app to transfer ₹6000 on 16 may 2019 but due to bank server error it was failed, i have provided all my details on this transaction and bank statements all screen shots. But they are repeatedly asking me more time to resolve my complaint and statements again and again. They are repeatedly asking me 7 days etc. Whenever the deadline gets finished they are giving me new reason and ask for my updated statement as soon as they receive my statement again they are saying "your problem is under process we will work with npci, you will get an within 7 working days". This is going on since last 1 and half month. I'm not getting any updates and refund.
Sir please look into this matter

I had made a payment of rs. 10000 from my sbi bank account to a federal bank account threw google pay. Thats of transaction is paid but the money is not yet credited in benficiary's account. It has been three weeks. I raised a dispute in the app right after three days but its still pending. The details are attached below. Please look into the matter and do the needful asap.

Hello team,

I have inform you. I had made money transfer to my friend for his expenses payment by tez upi with other beneficiary account. My payment is debited from my account, since the payment not credited to beneficiary ac. Please make my payment refund. Find below mention details of transaction.

Google transaction id:- cicagkcq-8gwca
Upi transaction id:null
Sender upi id:- [protected]@okaxis
Receiver upi id:-
Bank name:- vijaya bank

Name:- sekar
E-mail:- [protected]@gmail.com
[protected]

I did a recharge of 399 of jio from google pay. And my money got deducted instantly but the recharge is not done till now. It is showing that recharge wil reflect in your account shortly but it is not done. I want my money back. Google pay is worst app to recharge anything from it deduct the money instantly but do not recharge instantly. And because of this i m not able to call or surf internet. Please do something.

Hi,
Multiple recharge done due to failed transaction.
Pls refund twice as the recharge happened for thrice.
Did recharge of 148 and got failed twice so i tried again and again,
After some times i got message as money deducted 3 times.
Kindly check the transaction history and refund the amount.
So it is 148*3= 444 was the money deducted from my account.

On 01.07.2019 in the morning my Google pay app was not working, there was some coming continuously. I called my bank (Saraswat Bank) to solve this problem. They said its a third party issue and we can not solve this you please speak to google pay customer support. Then i searched for google pay customer care service and found a contact no. [protected]. I called on this no and explained my problem he said sir please be online and provide the details i am asking i will solve your problem very quickly. Then he asked for debit card details and OTP which i provided him, as i was under impression that he is a google pay customer care executive and can not commit any fraud. But he cheated me and withdrawn 11500 rs from my account. Below are the transaction payment gate way and transaction no.

1. RupayECom: RAZORPAY AIRTEL
Payment Banglore
KAIN:[protected]
Amount : 2000

2. RupayECom: AIRTELMONEY
Payment Mumbai
MHIN:[protected]
Amount : 2000

3. RupayECom: AIRTEL MONEY
Payment Banglore
KAIN:[protected]
Amount : 2000

4. RupayECom: AIRTELMONEY
Payment Mumbai
MHIN:[protected]
Amount : 1999

5. RupayECom: AIRTEL MONEY
Payment Banglore
KAIN:[protected]
Amount : 1500

6. RupayECom: AIRTEL MONEY
Payment Banglore
KAIN:[protected]
Amount : 2000

All the above transactions were fraudly commited and reason why i believed on that fraud guy was, i found his no. on google as google pay customer care service provider.
Please look into the matter and help me out on this.

I had made a transaction through google pay on 29/6/2019. Its showing transaction is successfull but the money is not credited to may account.

Upi transaction id[protected]
Google transaction id - cicagkdqzfu4ag

From - samapti choudhury (State bank of india)
Snatachoudhury[protected]@oksbi

To - [protected]@axisbank

With due respect i wish to say that today ie on monday dated 01.07.2019 time 09.31 am i was requested to send money ₹5000 in deepak kandari 's account. By mistake i have sent ₹5000 to his account. And now i am calling him again and again but he is not responding..

Kindly help me out of this problem.

Transaction done on 01.07.2019 at 09.31 am
Upi transaction id..[protected]
To.. Deepak kandari
From.. Rashid hussain so anwar hussain
[protected]@oksbi
Google transaction id... Cicagkdqk_7sga

My savings account details are

Rashid hussain
So anwar hussain
A/c..[protected]
Ifsc.. Bkid 0007556

I have transferred 15000rps to a bakery person by mistake but he is saying that i didn't get msg and i am not using google pay app, but amount has debited from my account please help me in this to resolve this problem how to resolve how can we get to know if we send to unknown person without knowing if we transfer some money to them. I have never come across like this.

Dear sir/mam,
I deposited rs.700 on 25/06/2019 in the swiggy account but as swiggy official said it was not deposited to their account, i went to bank but and bank officials says that transaction has been processed by their side. Then where the money gone?

Upi transaction id-
[protected]
Payment to: swiggy.[protected]@icici
Payment from: abhay nagwanshi /state bank of india
[protected]@oksbi

I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.

Could you please look into the issue and refund my money back as soon as possible.

Details below:

Payment done on : 27th june 2019 11:31am

From: suvarnan k k ([protected]@oksbi)

To: indiaideas

Mobile number: [protected]

Sir I Had Done A Transaction Of Rs.580/- For Train Ticket Booking On 8Th April'19 Through Google Pay But Unfortunately My Transaction Has Been Filed. So I Have Complain Regarding This Several Times To Google Pay Customer Care But They Are Only Assuring That I Will Get My Refund In Next 7 To 10 Days. I Am Just Waiting For Refund From Last 75 Days Above.

Kindly do the needful

TRANSACTION ID: CICAgKDyv5enPQ
UPI TRANSACTION ID :[protected]

I made a payment of rs. 14, 790 through tez. the first time i tried it failed due to server issues. Tried for the second time and I recieved a message that the amount got debited from my account. I verified with the reciever if the amount was recieved.
The amount was debited from my account but was neither credited to the reciever's account nor has the amount been credited back to my account. Please look into the issue ASAP.

I had made payment of 10, 000 on saturday, 22nd june 2019 at 1:53pm using google pay, upi scan option. Money is debited from my account but not credited to beneficiary account.

Amount: 10, 000
Upi transaction id:[protected]
From: chaithanya reddy danda - hdfc bank (Chaitanya. [protected]@okhdfcbank)
To: diamond plywood center
Paytmqr[protected][protected]@paytm

Google transaction id: cicagkdq2pjjwa

Regards,
Chaithanya.

I’m doulat ram, i have sbi saving a/c at isbt kashmirigate, new delhi branch a/c no. [protected]. I had transferred sum of 15, 000/- to omprakash having a/c in rajasthan marudhara gramin bank, mahiyawali sri ganganagar raj. A/c [protected] on 06.01.2018 with tran. No. Upi[protected]/[protected]@sbinorrmrgb. Ifs through tez app with google trans. Id:- cicagidv7vvzgq and upi transaction id:[protected].
Sir till beneficiary not received amount in his account..

Dear Sir/Madam,

This is to inform you that I had downloaded “Google Pay” App very recently on dt. 13.06.2019 in my smart phone as I have a great trust on Google services and I am a regular customer of Google from my childhood.

In line with the above this is to inform you that I had transferred Rs. 800.00 on Friday morning dt 14.06.2019 by using “Lucky Friday scratch card” under Google transaction id:CICAgKCqt5mTUg via Google Pay App.

After transferring the amount, I had received a display message that “Congratulations you won the one lakh rupees” under “Lucky Friday scratch card” and then system has asked for my PANCARD details which I provided & confirmed at the same time.

After providing the PANCARD details, I got the message that “Expected payment within a week”. I took the snapshot of this message in my mobile which is attached herewith for your reference.

But one (1) week has been passed and but still I am waiting for the reward payment (Rs. One lakh only) as it is not credited in my UPI-enabled savings account till now.

You are requested to kindly look into the matter on urgent basis and provide me my reward amount (Rs. One Lakh) as early as possible else give me compensation (Rs. Two Lakhs) in lieu of loss of my time loss and mental agony.

Regards,
Vineet Agrawal
+91 [protected]
Noida (India)

I have sent 2000 to my sis account on june 16 through google pay, the amount was not received by her and the number was changed but the contact and the previous history was same... Now she didnt recieve the amount which i have transfed to her...i[censored] dont resolve my pbm with in 24 hrs i will think of takung legal action towards this, how can the contact will be changed with out my interference, kindly take the action as soon as possible with u

Hi Sir, on 13th June 2019 I have transferred Rs 770 to Mr Manjunath (receiver) the money from my ICICI BANK got debited but the money didn't get credited in Mr Manjunaths account the application says under process it is 10 working days since the money got deducted from my ICICI BANK therefore i called many times to customer care they told me to submit the bank statement i have submitted my bank statement..now Google pay executive is asking me to get the Recivers bank statement which i can't get beause this transaction is person to person i don't know him also...
The google pay executive are not bothered even we try to explain the problem says we will disconnect your call..
The executive are very rude
Kindly do the needful

MY Transaction no
[protected]

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 19th June 201 02:53 pm

From: Nabajyoti Patgiri ([protected]@okaxis)

To: Indiaideas

I have done the payment for recharging my airtel phone number from Airtel app through Google Pay UPI. Rs. 344 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Payment done on : 15th June 2019 7:31 PM

From: Mr. Kosuri sai saketh
( kosuri.[protected]@okicici)

Issuer Bank: central bank of India

To: airtelpayments.[protected]@hdfcbank

Google Transaction ID: CICAgKDqwP7nw
UPI Transaction ID:[protected]