Google India / Tez Complaints & Reviews

Hi Sir, on 13th June 2019 I have transferred Rs 770 to Mr Manjunath (receiver) the money from my ICICI BANK got debited but the money didn't get credited in Mr Manjunaths account the application says under process it is 10 working days since the money got deducted from my ICICI BANK therefore i called many times to customer care they told me to submit the bank statement i have submitted my bank statement..now Google pay executive is asking me to get the Recivers bank statement which i can't get beause this transaction is person to person i don't know him also...
The google pay executive are not bothered even we try to explain the problem says we will disconnect your call..
The executive are very rude
Kindly do the needful

MY Transaction no
[protected]

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 19th June 201 02:53 pm

From: Nabajyoti Patgiri ([protected]@okaxis)

To: Indiaideas

I have done the payment for recharging my airtel phone number from Airtel app through Google Pay UPI. Rs. 344 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Payment done on : 15th June 2019 7:31 PM

From: Mr. Kosuri sai saketh
( kosuri.[protected]@okicici)

Issuer Bank: central bank of India

To: airtelpayments.[protected]@hdfcbank

Google Transaction ID: CICAgKDqwP7nw
UPI Transaction ID:[protected]

I have failex the tez online transaction and the amount was lost in my account many times ihave sent feed back and it has not replay and not bren refunded to my account since this is going on not few days it is going 2 months since this was going on aprill 2 if today date was june 14 in this time there was no refund what i will do ihave share that transanctions detail to shown down inthis complaint
Upi transaction id was[protected]
To [protected]@okaxis
From murshidmurshi2013okicici
Google transaction id CICAgKDyxfThDA

I have made a payment of Rs.699.94 to Reliance Smart on 17.5.2019 through Google Pay. The payment is deducted from my account but not received by Reliance Smart, hence I settled the bill by my debit card. On enquiry Reliance people told me that the amount will be refunded by you in 2/3 days.
Now almost month is passing but the amount is not refunded by you. I never expect such type of treatment by a trusted brand like Google.
So please look into the matter and refund my amount immediately without any further delay.
Aaditya R.Thakare.

On 6th of June 2019, i have made a payment of Electricity Bill Of Dakshin Gujarat Vij Company Limited, Gujarat Through Google Pay App. The amount of Bill was deducted from My account but was not reflecting in Electricity Bill account, & not received any payment receive or confirmation mail or Message from DGVCL. After 3 days i have raise dispute.
Bharat Bill PAY Service Transaction ID: BD[protected]

I want total refund of my payment.

Guy named as talim khan in google pay have cheated INR 2498 using name of swipe machine request and he s now pretending it is his job to cheat people in google pay.And his contact number is [protected].. Could you please look into this on high priority to help people who gets cheated by these guys.if possible get me some solutions to get back my money.

Payment failed but amount deducted from my bank
On 20/5/19 i have tried to make a payment of rs 1000, which was failed as per google pay. But when i check my bank statement it shows payment deducted. Still, the receiver not received that payment nor me. Please check in to this. Transaction id:[protected].
I have asked my bank sbi, they said to contact google pay. It took more than 15 working days, still, i have not received that payment.

I booked Mobile through Flip Cart hypothecated from Bajaj Finserv, on[protected]. As monthly subscription has been deducted more, l searched Google and got number of Bajaj Finserv representative. I spoke to Mr.Sadhan Sou` over mobile No.[protected] / [protected] & [protected]. He sent a link and I clicked duly entered the PIN of my both accounts. Total Rs.46, 547/- has been withdrawn by him through my Google Pay. My mobile No. [protected]. My personal mail id: [protected]@gmail.com. Please make necessary investigation and do justice to me otherwise my will suffer from starvation.

Thanks & Regards,
Patnala Rajsekhar

Hi,

My name is Rajin and I have recharged Rs.399 to my jio number using google pay app (UPI transaction) on Jun 1 2019, transaction was successfully done to [protected]@icici but didn't got recharged to my jio number. Please refund my money back it happed to me on Nov 27 2019 also. But no refund happened I have attached both the transaction details.

Please find the attachments for more details.

Thanks
Rajin R

I had booked my tickets from irctc app and selected google pay mode, money deducted and google pay showed confirm but in irctc app it shows failed transaction and ticket not booked, it's been a month i raised dispute, no response from google pay team, kindly revert asap and refund my money.

Google transaction i'd - cicagkdkofzanw
Upi transaction i'd[protected]

I transact the amount of 5000 rupees to csc e governance services india limited upi id digitalseva. Csc. [protected]@hdfcbank on the date of 14/05/2019 thru the kotak mahindra bank on the name poluru thirumala upi id [protected]@hdfcbank. Amount debit from my bank but not recieve by the csc portal. I attached the statement of my bank account and transaction id's. So please verify the payment and refund the same amount to my bank.

Upi transaction id:[protected]

Google transaction id: cicagk8afwfg

I booked two train tickets today using irctc app and payed the amount using google pay. The money was deducted from my bank account and i got a confirmation message on google pay app also (Screenshot of two transactions on google pay app attached). On the irctc website these two ticket are under failed transaction category with reason failed payment from bank and no response from bank (Screenshot of these two failed transactions on irctc website attached). Kindly resolve the issue.

Sir,

Total 5 nos. Of fraud transactions amounting total of rs. 8055.00 were done by using my rbl credit card at google proxima beta on 27.05.2019 between 02:04:05 am ist to 02:16:44 am ist by fraudsters. All these fraud transactions have been done without otp validation. I don't know, how rbl bank allowed such fraud transactions without otp validation. I came to know about these fraud transactions in the morning of 27.05.2019 by seeing the transactions messages in my mobile phone. Then i called customer service no.[protected] of rbl bank and lodged a complaint about these fraud transactions at 09:45 hr of 27.05.2019. Customer service center has raised a request id no. 08581948 against these fraud transactions and blocked my rbl credit card completely. Now bank officials are saying, investigation is going on and within 45 working days the case will be resolved. I've also registered my complaint at cyber police station and reserve bank of india. I want the complete waiver of all fraud transactions amount of rs. 8055.00.

Amount from my google pay got debited twice during online shopping from lime road. Payment history shows that amount is debited twice in my google pay account. There are no helpline contact details which is mentioned in google pay application. How do we address such issues? Kindly let me know by when my amount will be refunded back. Please refund the money back which got debited twice.

On feb 1st i have done a transaction with gpay of rs1325 with google transaction id cicagkcsn-yfoq and upi transaction id. [protected]to mr latheesh yadav. The money got credited to his account but the same time it got reversed twice (1325+1325) from his account. One amount he got refunded back on 14.03.2019 but still one more amount is pending. I have the customer care support more than 5 6 times in the month of feb and have sent all the supporting doc, such as bank statements to them, but they failed to solve my issue. Take it as a serious one and please solve it. It's been 2 over

I had an account with gmail that i had for years. My phone broke and i tried to get into my account online via another phone that i had used before. I could not remember password because they were all locked into another account in that same broken phone. I have the same phone number and the same backup email that i have always had and they still locked me out of my account. How is that for bad business. All the things that i had associated with my email account are lost!!! My information did not change but they still robbed me of my memories!!! All through that one stupid email that i was stupid enough to attach serious memories to. Too bad for me!!!

On 18th may, 2019. I checked my account and rs.816 deducted to my saving account. I went through the details & found that there are many transaction of google *proxima beta g.co/helpp. I immediately complined to customer care they blocked my card on dated 18th may, 2019.
Moreover while checking my statement i found that this transaction is not made by me. So how this thing is possible.
The total amount debetid to my account is rs.816.

You are requested to get the amount refunded for which i would be highly obliged.

Also refund my amount immediately as soon as possible.

Ticket done to irctc didn't got booked but the money 5705.49 got deducted. Date of transaction[protected], the bank refuses to have any money with them.
The money from irctc is not pending and the bank also refuses to have that money so please resolve the issue and provide the refund tez as it is valuable for me.
A refund request has been sent through the tez app also and have contacted both bank and irctc

Dear sir/madam,

I am t. Arumugam, a/c. No. [protected]; branch: mamandur.

I have transferred the amount of rs. 2, 000/- on 3rd april 2019 to the a/c. No.[protected] from my account through google pay.

But it was not credited to his account, since it was debited from my account.

So kindly refund the debited amount to my account immediately.

Please find the attached payment failed screen shot for your reference.

Regards

T. Arumugam.