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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez Phone Numbers

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1860 266 6622
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308
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No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 59

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Address:Rajkot, Gujarat, 360003
Website:pay.google.com/intl/en_in/about/?gclid=CjwKCAjwio3dBRAqEiwAHWsNVcOwe8gAFImqpLXbH5UpkXsu5r_CKME8YUpdF

I have done transcation through google pay (Tez) 7000/-. But somehow it's failed. But still not received back in my account please help me for my money back.

I have done transcation dt. 17th september 2018 and today dt. 21th september 2018, and still i have not received my money back.

Google transaction id :cicagkd896w-gw
Upi transaction id is :[protected]

I have attached screen short...
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A
Ammu Naidu
from Bengaluru, Karnataka
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money transaction issue

Address:562114
Website:The process is too slow

Hi in tez I transferred money to my sis, the money is debited from my acc, but my sis dint get, it's in still processing, I dono wts happening, please make sure money credited as soon as possible
Or else return the money.

The money transfer app should be very fast, if it takes more than 3 r 4 days why we need such kind of apps

Please do as soon as possible...
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R
rohan kalpavriksha
from Junnar, Maharashtra
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electricity bill payment failed but amount not yet refunded

Address:411028
Website:Google Pay

Hi, i had made an electricity bill payment on 31 aug 2018 for an amount of 570/- which got failed but the amount was deducted from my account. I did wait for 2 days but didn't get any response. Later i raised a dispute and the dispute was settled by 10 sep. But since then i haven't received my money back. I have already asked for feedback many times from google pay but i haven't received any response. I have verified my bank account and i...
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D
divya sachan
from Mathura, Uttar Pradesh
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refund of failure transaction

Address:208027
Website:Tez

I had made transaction through tez upi. My account was debited at the same time but transaction was failed. And neither refunded to my account nor credit to the party account. As i had made it in dispute. But there is no result.
Transaction amount is 10000
Transaction date 08.08.2018
Dispute raise date 10.08.2018
Please do needful. So that i can get refund of money....
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A
akhilchedulla
from TADIPATRI, Andhra Pradesh
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pubg mobile

I have successfully completed the transaction of 600+60 uc in pubg mobile for rs. 799 on 17th september 2018. But, the product is not received yet. The amount is debited from my account. So please refund me. I wish my money will get back soon i want my refund back so kindly solve this issue as soon as possible. And improve your system for this kind of errors. I will share further details of my account when contact me. Hoping you will resolve...
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Dipak4916@ccourt
from Nagpur, Maharashtra
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transaction failed but not refund within 20 days

Address:440009

27aug 2018 at 10.30am ko tez app se spanco nagpur distribution ltd (Sndl) nagpur, ko ₹1570 &₹850 payment kiya both transaction failed, after 7days 3sept ko tez me complaint ki but abhi tak refund nahi diya, i have call 5-6 times to google tez customer care me call kiya ab wah koi response nahi mil raha, google transaction id 1) cicagkd8_uyqnq for ₹1570. Id (2) cicagkd8_uyvcq for ₹850 i want my money back as soon as possible quickly...
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A
Alekh Chandra Dash
from Burla, Odisha
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amount debited from account but not received by the recipient.

Address:Sambalpur, Odisha

An amount of rs. 18000 has been debited from my sbi account but not received by the recipient. The date of transaction is 08.09.2018 on about 6.45 p. M. Three no of transaction of rs. 6000 each has been done by me on that day, but after enquire it was found that the amount has been debited from my account but not received by the recipient. So do the needful to return the amount to my account. Thanking you....
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V
vijayaraj2210
from Bengaluru, Karnataka
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1st follow up (central)

Date of incident: 26.08.2018
Despite submitting a complaint against google young joy more than thrice, i get the same response that the transaction isn't verified. I had attached every single proof which clearly mentions the transaction was made in an unauthorised way.
The amount is inr 6983.63, this is highly unappreciated.
I would request you to please look into the matter and in case the following proofs aren't enough,...
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K
KrishnaDey
from Bengaluru, Karnataka
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payment failed but amount debited from bank account

Address:Kolkata, West Bengal, 700156

Hi respected team,

I have tried to make my first transaction by sending rs.150/- to indra mandal, who has referred me on yesterday 13th

September, 2018.
Referral code successfully applied: 99y17t
But status shows that "payment failed". Please find transaction id & details in attached screen-shot 1.
Please find attached screen-shot 3, bank message that amount has debited from bank.
br...
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JJ Elangovan
from Vaniyambadi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

beneficiary not received the amount

Address:Vellore, Tamil Nadu, 635751

I have sent money using google pay but the benifiCiary not received the amount yet. But the particular transaction shows successfull. Transaction amount is 1000. Transaction date 25th Aug.i have attached the screenshot of the transaction. This is my third complaint here but I haven’t get any response from google pay. Please solve it as soon as possible....
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R
Rajat Singh Ara
from Mundi, Madhya Pradesh
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transactions failed but my is not received

Address:Bhojpur, Bihar

I have paid a electricity bill on 26 aug but my transition is shown processing. Then after complain my transition is failed on 31st aug. I have complain 4 times but my problem is not solved by google pay & billdesk. I will check then shown take 3-5 days then money is credit in my account. But 12 days go but my money is not credit. Please take my problem solve
My bill desktransation id - bdg[protected]okaxis
Bill desk id -...
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dharmendra91
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

someone changed my password.

Address:New Delhi, Delhi, 110044
Website:Someone hacked my gmail account.

Sir,
Someone hacked my gmail account"rai. Dharmendra. [protected]@gmail.com"i can't change the password but google sent from a massage account notifications :the password for your google account rai. Dharmendra. [protected]@gmail.com was recently changed. Google.com/password. Date 12/09/2018 time 22:42. After i can recover my account but not recover because my recovery mail id is not open but phone number already on. After i can try to recover...
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M
manjup87
from Mumbai, Maharashtra
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google map shows wrong address, misleading public

Address:Bangalore, Karnataka, 560037

Hello google team,

Below mentioned address showing wrong address in google map app on google search engine, and misinformation is giving to google customers or public., please verify these address and delete the below address in google map please.

[protected] kent service centre whitefield whitefield, bengaluru, karnataka

[protected] kent service centre kundananhalli marthahalli, no 3, 5th cross...
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Radhika Mahesh
from Bengaluru, Karnataka
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balance deducted. transaction failure

On sep 1, i did a transaction through google tez. The problem is that the amount is deducted from my account but the reciever did not recieved the amount. Its the 4th day am trying to file a dispute through your app, but not able to do so.. Its for a very urgent case, i have sent the money. Am in great distress.. Please do the needful at the earliest. Its very urgent....
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Address:Mumbai City, Maharashtra

Hi,

On the saturday, (1st sept 2018) i had transferred the money from the one account to the other account, the money has been deducted from the my account but still money is not credited to the another account. I have made the 5000 rs transaction. Its almost three days now and nobody has reply me to the query. Is this the service from google???...
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JJ Elangovan
from Vaniyambadi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transfer

Address:Vellore, Tamil Nadu, 635751

Hello, I have sent rupees 1000 from my Paytm Bank account to another Paytm Bank account using tez app, the transaction which I have done shows transaction successfull for both but receiver didn’t get money in his account. I have complained about it but still there is no response even I haven’t get any single mail. Please solve it asap.
Transaction date and time : 25/ Aug/ 18
Transaction ID : S34684541
UPI Referance...
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azsxdc
from Hyderabad, Telangana
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refund amount not credited yet.

I were using tez to paid 282. Rs of electricity bill through g/pay (Tez) at this time payment were failed but amount debited my account not credited to my account till now.
Number of times raise my issue through mail but no proper response and they issued complaint number:[protected] there is no reply this id.
And i was provided my bank statement for verification but no response from g/pay (Tez).
Could you please...
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V
vijayaraj2210
from Bengaluru, Karnataka
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unauthorised transaction

There was an unauthorised transaction in my account worth inr 6983 on 26th of august 2018. I have reported the same to google but the issue has not been resolved yet. The transaction remarks denote google young joy. Initially, there were transactions of inr 69 that happened thrice and followed by this transaction. The inr 69's transaction got credited back but inr 6983 never got credited.

This was the reply i received from...
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Parag Gandhi
from Bhavnagar, Gujarat
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money refund

Address:Bhavnagar, Gujarat, 364001
Website:[email protected]

Dear ms. Gandhi

We understand your concern.

As informed earlier the transaction of amount rs. 6, 999.00 has been successfully transferred to beneficiary vide reference number[protected].

Hence we request to check with beneficiary bank with the rrn number received from npci (National payment corporation of india).

We request you to forward the confirmation mail from the merchant...
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Address:560043

This is in regards to my google phone, pixel 2xl which was sent for repair. Its a 8 month old phone and and still very much under warranty. The phone is ip67 certified which means it can withstand submerging the device upto 1 mtr of water till 30 mins. I had the phone in my pocket while it was raining and i was shocked to see that a phone that was supposed to totally withstand such splashes had got water inside. Nowhere does google mention...
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