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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 55

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S
sawan gehlot
from Jabalpur, Madhya Pradesh
Dec 18, 2018
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Address: Ratlam, Madhya Pradesh, 457222

Sir i am sawan gehlot of account no xxxx66546 o[censored]nion bank i had transfer amount 37000 through google pay mode in this account through my account no xxxx002728 but through the transaction fault it will transfer in account no. Xxxxx66346 so please kindly you will transfer my amount in my account no. Xxx66546 because i have to pay my college fee today.
Thank you
Google India / Tez customer support has been notified about the posted complaint.
Dec 18, 2018
Updated by sawan gehlot
Your a/c no. ***********2728 is debited for Rs. 37000.00 on[protected]:44 and credited to a/c no. ***********6346 (UPI Ref no[protected].
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    B
    Bhargavi Prasadam
    from Kasaragod, Kerala
    Dec 16, 2018
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    Address: 500032

    I have made a payment for 8000 on december 14th 2018 night 11:24 pm.

    At that time money has been debited from my account but not credited in my recipients account.

    But google pay/tez app, the transaction was showing "paid", and for my recipient also it was showing "received"
    But money not yet credited to my recipient account.
    Please help me.
    +2 photos
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      P
      Prasanth Murukesan
      from Badagara, Kerala
      Dec 15, 2018
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      Address: Kottayam, Kerala, 686583
      Website: Google tezz

      I have transferred an amount of rs.500 on 2th december, 2018 at 10.45 am
      Amount was debited from my account but not credited to the recipient account and showing that the transaction was failed.
      I request for refund back the amount debited into my account.

      Google transactions id - cicagkcikqo2na
      From sbi to google pay account ([protected])
      +1 photos
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        D
        Durgaprasadregani
        from Ongole, Andhra Pradesh
        Dec 14, 2018
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        Address: Visakhapatnam, Andhra Pradesh, 530011

        My money ₹50000 lost due to a transaction made from other number to my number., on 26.11.2018 my brother in law made a transaction from his google pay account of ₹50000 to my number., the same was credited and immediately debited from my account. Apart from this an additional amount of ₹50000 also deducted from my account stating the transaction i'd.
        Google India / Tez customer support has been notified about the posted complaint.
        I transferred ₹1400 to my friend.The transaction failed but money hasn't refunded even after 2 weeks.

        money lost due to google pay transaction - Comment #3300646 - Image #0
        Mu transaction id upi/dr/[protected].but transaction is failure. But my account is debited for 4000/. Please reverse the amount to my account.
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          S
          Siddhartha1992
          from Kolkata, West Bengal
          Dec 14, 2018
          Resolved
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          Resolved

          On 09/12/2018 i have tried to make a payment of rs 9900, which was failed as per google pay. But when i check my bank statement it shows payment deducted. Still, the receiver not received that payment nor me. Please check in to this. Transaction id:[protected].
          I have asked my bank sbi, they said to contact google pay. It took more than 5 working days, still, i have not received that payment.
          Dec 14, 2018
          Complaint marked as Resolved 
          Google India / Tez customer support has been notified about the posted complaint.
          Dec 14, 2018
          Updated by Siddhartha1992
          How the complaint marked as resolved?
          I have a transfer show trancation sucess but not recived my money
          no customer replay

          payment failed but amount deducted from my bank. - Comment #3299569 - Image #0
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            P
            prabha hegede
            from Bengaluru, Karnataka
            Dec 14, 2018
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            Address: 560076

            I used google tez payment app to transfer rs. 40000. 00. The amount is debited to my sbi account but not credited to beneficiary account. The phone number used ti transfer funds and the app is installed on phone number [protected]. The name is prabha eswar hegde bangalore.
            Bank sbi bangalore. Beneficiary name govind gajanan bhat bank sbi honavar branh. Account no [protected]. Upi id.[protected] dated 12.12.2018
            Google India / Tez customer support has been notified about the posted complaint.
            I pay my electricity bill from google pay with Bharat bill pay bildesk on 13 December 2018.

            From my allahabad bank account. Bill amount are 2724.96

            Bill amount are debited my account but not pay my electricity bill.

            Please help me, solve my problem fast

            amount not transferred to beneficiary account - Comment #3300657 - Image #0
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              G
              Geetha2708
              from Chennai, Tamil Nadu
              Dec 14, 2018
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              Hello team,

              Amount of rupees of 1000 is debited from senders's sbi account but not credited to my cub account.
              In tez app it is showing that transaction status is successful. This happended yesterday night. So kindly solve my issue it will greateful for me.

              Below are the transaction details,

              Google transaction id: cicagkciq_wbkg
              Upi transaction id:[protected]

              Money debited from account but not credited
              +1 photos
              Google India / Tez customer support has been notified about the posted complaint.
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                G
                Geetha2708
                from Chennai, Tamil Nadu
                Dec 14, 2018
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                Hello team,

                Amount of rupees of 1000 is debited from senders's sbi account but not credited to my cub account.
                In tez app it is showing that transaction status is successful. This happended yesterday night. So kindly solve my issue it will greateful for me.

                Below are the transaction details,

                Google transaction id: cicagkciq_wbkg
                Upi transaction id:[protected]
                +1 photos
                Google India / Tez customer support has been notified about the posted complaint.
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                  A
                  anil130049
                  from Coimbatore, Tamil Nadu
                  Dec 13, 2018
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                  Address: Hyderabad, Andhra Pradesh

                  I have transferred an amount of Rs.5000 on 7th December, 2018 at 8.31pm
                  Amount was debited from my account but not credited to the recipient account and showing that the transaction was failed.
                  I request for refund back the amount debited into my account.

                  Its an UPI transaction and ID is[protected]
                  google transaction ID is CICAgKCikfvpYg
                  Transaction done from SBI account to another SBI Account.

                  Clients number:[protected]
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                    S
                    SREENIVASA RAO VIJAYAGIRI
                    from Hyderabad, Telangana
                    Dec 13, 2018
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                    Address: Hyderabad, Telangana, 500018
                    Website: TEZ

                    On 12.12.2018 i have transferred an amount of rs. 14, 650/- vide upi id no.[protected] through my tez app to mr. Darbar basha. But amount was deducted in my account and not credited to darbar basha account. Since i have transferred the amount towards salary amount it is verymuch need to resolve the issue.
                    Date of transaction : 12.12.2018

                    Name of the payee : srinivasa rao vijayagiri

                    Contact number : [protected]

                    Transaction amount : rs. 14, 650/-

                    Name of the beneficiary : darbar basha

                    Request you to return the amount at the earliest.

                    Once again request you to resolve the problem at the earliest.

                    Regards
                    Srinivasa rao vijayagiri
                    Contact no.[protected]
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                      S
                      Sumit Bandgar
                      from Pune, Maharashtra
                      Dec 12, 2018
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                      I have make a payment via google tej app my money is debited from my account but not credited to my account. This was happens at 17 nov 2018, 9:10 pm. Please see this issue so that my account is credited.

                      From: sumit suresh bandgar ([protected]@okhdfcbank)
                      Issuer bank: bank of baroda

                      To: mr. Pankaj maruti shelke (Shelkepankaj. [protected]@okicici)

                      Google transaction id: cicagkdc08tiba
                      Upi transaction id:[protected]
                      Google India / Tez customer support has been notified about the posted complaint.
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                        A
                        Ashish Kumar Tripathy
                        from Burla, Odisha
                        Dec 10, 2018
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                        I m Ashish Kumar Tripathy i have done 1000 rs transactions from my ICICI account on tez apps. Money is debited to from my account but it's not credit in receivers account... ... So plz resolve this problem... This tez apps is working under google it's use for online transaction per transaction user get a coupon in there cashback amount... Nd showing transaction is on 3 December is successful but it not transfer to till date... I m doubt full an it's fraud... Plz help in this case...
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                          S
                          soumyarupa
                          from Kolkata, West Bengal
                          Dec 10, 2018
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                          Address: Kolkata, West Bengal, 700006
                          Website: Google Pay

                          I have done CESC Kolkata (electricity bill ) payment on 9th November, 2018. But my transaction got failed on 21st November, 2018. Inspite of paying the CESC bill again from Cesc website with late payment charges since my due date was over till then, I am not got my amount refund for failed transaction made through Google Pay. I have contacted 3 times to customer care for my amount refund to my bank account, but till now I didnt got my amount back.Every time they say it will get refunded within 5 days. So pathetic service of Google pay.
                          My Google transaction id -CICAgKDCvrayOg. UPI transaction Id[protected].
                          +1 photos
                          Dec 14, 2018
                          Complaint marked as Resolved 
                          Thanks, Its has been resolved.
                          Google India / Tez customer support has been notified about the posted complaint.
                          I searched formal shoes on Google then I found one website then I ordered and received the item but it might was wrong so I tried to return but got to know the website is fraud. Google should make sure about those website before showing on Google search.
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                            S
                            satyap1984
                            from Bengaluru, Karnataka
                            Dec 8, 2018
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                            Address: Cuttack, Odisha, 753003
                            Website: GOOGLE PAY

                            I have made one transaction on 14 nov of rs.30000 to my friend prakash kumar patra through google pay which showed successful but he did not receive the amount. On logging a complaint and providing all the required documents they told my that i have entered the wrong account no but the correct isfc code due to which it has failed. Now the question is if both account no and isfc both do not match each other how the transaction happened and they failed to tell me that to which account the amount has been credited. If the same account no does not lie under the mentioned isfc coded branch where did the money go. If you people donot have any control over the bank transactions and you can not tell the money flow then please dont harass us please give me a refund of my hard earned money. All the transaction details are attached.

                            The details of the transaction are given below
                            Upi/dr/[protected]/50601011bkid/[protected]
                            Isfc-bkid0005160
                            Ac no[protected]
                            +3 photos
                            Google India / Tez customer support has been notified about the posted complaint.
                            I am so angry right now you [censored]s took 33.60$ dollars cut from my account this is the worst site ever i want my money back . I never did any transactions but this says that my bank account is at -33.60$ all are Google young joy transactions at 12/04/2018 at lake mary.
                            I did a transaction of 7000 inr on 25 november by which money was debited from my sbi account and didn't reached the receiver. I waited for 3 days but money not sent to the reviewer. So in the Google pay I activate the "raise the dispute" I want my fund back as soon as possible

                            Transaction id - CICAgKCi4MH1Sg
                            Please do the needfull
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                              E
                              Edukondalup
                              from Hyderabad, Telangana
                              Dec 8, 2018
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                              Address: 500050

                              On sep 8th 2018 i have done transaction of rs 8000 to one of my friend account. I have provided all statements and i havent recieve any update from 18 days rega regarding the same. Below are the transaction details.
                              Sep 8 10.52am

                              From: pedasingu edukondalu (Edu. [protected]@okicici)
                              Issuer bank: icici bank

                              To: d kiran babu ([protected]@okhdfcbank)

                              Google transaction id: cicagkd8g-2sqa
                              Upi transaction id:[protected]
                              Google India / Tez customer support has been notified about the posted complaint.
                              Recently I tried to do a prepaid recharge of Rs 399 but the transaction failed and I haven't got the refund.

                              money deducted from account but not credited to receiver account - Comment #3293984 - Image #0
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                                K
                                Karthik8055
                                from Gajuwaka, Andhra Pradesh
                                Dec 6, 2018
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                                Address: Bellary, Karnataka, 583201

                                This is regarding issue related to failed transaction where the amount got deducted from my bank account but yet I couldn't get the money for unsuccessful transfer.

                                1. On 06th December I made 01 transaction of Rs.7500 via Google pay Upi but somehow the future pay wallet website showed failed transaction.
                                Transaction Details:-

                                Ist Transaction.
                                Date : 06 December 2018, 05:02PM
                                From :- karthik.[protected]@@okicici
                                To :- [protected]@okhdfcbank
                                Google Transaction ID: CICAgKCi3s-aCw
                                UPI Transaction ID :[protected]

                                2.On 06th December I made 01 transaction of Rs.7500 ( via Google pay Upi but again the future pay wallet website showed failed transaction 01 transaction and 01 transaction was successful.

                                2nd Transaction.
                                Date : 06 December 2018, 05:02PM
                                From :- karthik.[protected]@@okicici
                                To :- [protected]@okhdfcbank
                                Google Transaction ID: CICAgKCi3veSZw
                                UPI Transaction ID :[protected]

                                I raised the complaint at Future wallet and I got response as the amount did not reach Fuure pay wallet account.
                                +2 photos
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                                  K
                                  Karthik8055
                                  from Gajuwaka, Andhra Pradesh
                                  Dec 6, 2018
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                                  Address: Bellary, Karnataka, 583201

                                  This is regarding issue related to failed transaction where the amount got deducted from my bank account but yet I couldn't get the money for unsuccessful transfer.

                                  1. On 06th December I made 01 transaction of Rs.7500 via Google pay Upi but somehow the future pay wallet website showed failed transaction.
                                  Transaction Details:-

                                  Ist Transaction.
                                  Date : 12 December 2018, 05:02PM
                                  From :- karthik.[protected]@@okicici
                                  To :- [protected]@okhdfcbank
                                  Google Transaction ID: CICAgKCi3s-aCw
                                  UPI Transaction ID :[protected]

                                  2.On 06th December I made 01 transaction of Rs.7500 ( via Google pay Upi but again the future pay wallet website showed failed transaction 01 transaction and 01 transaction was successful.

                                  2nd Transaction.
                                  Date : 12 December 2018, 05:02PM
                                  From :- karthik.[protected]@@okicici
                                  To :- [protected]@okhdfcbank
                                  Google Transaction ID: CICAgKCi3veSZw
                                  UPI Transaction ID :[protected]

                                  I raised the complaint at Future wallet and I got response as the amount did not reach Fuure pay wallet account.

                                  Regards,
                                  Karthik S M
                                  [HOSPET, Taluk, Ballary Dist, Karnataka]
                                  Phone No: [protected]
                                  +2 photos
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                                    S
                                    Srikanth Chakravarthy
                                    from Pune, Maharashtra
                                    Dec 6, 2018
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                                    Address: 500037

                                    Hello Guys,

                                    Please dont use google pay, i lost 70000 INR, i send 70000 to my wife for medical emergency from google pay on dec 5th. its showing payment successful but amount not credited. When i contact Tez team they are saying it will get back to you soon but no proper response from them.

                                    I request you all guys please BAN this google pay which is creating so much mental torcher to people. iam going to file a legal case also soon. already spoke to lawyer regarding this. After dec 9th iam going to file a case on google pay for cheating customers and creating so much mental torcher.

                                    My name : Srikanth Reddy
                                    My Tez : [protected]
                                    +1 photos
                                    Google India / Tez customer support has been notified about the posted complaint.
                                    My google pay account has been suspended pls solve my prblm

                                    money deducted and payment successful but not credited to recipient - Comment #3294009 - Image #0
                                    I made a transaction on december 2, 2018. The next i got msg of transaction failed.and amount will be credited to ur account in few days.it has been since 3 days but amount not credited please resole this issue and refund my account soon..please please please

                                    money deducted and payment successful but not credited to recipient - Comment #3294343 - Image #0
                                    There were two transactions of 10 k each which was deducted from my account but never reached the beneficiary nor was returned to the account .The amount was debited but never came back.
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                                      Z
                                      zicoroy
                                      from Delhi, Delhi
                                      Dec 6, 2018
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                                      Address: New Delhi, Delhi, 110063

                                      This is regarding issue related to failed transaction where the amount got deducted from my bank account but yet i couldn't get the money for unsuccessful transfer.

                                      1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the future pay wallet website showed failed transaction.
                                      Transaction details:-

                                      Ist transaction.

                                      Date : 02 december 2018, 11:52
                                      From :- roy. [protected]@okicici
                                      To :- futurebazaar. [protected]@axisbank
                                      Google transaction id: cicagkci0ttbug
                                      Upi transaction id :[protected].

                                      2nd transaction.
                                      Date : 02 december 2018, 13:12
                                      From :- roy. [protected]@okicici
                                      To :- futurebazaar. [protected]@axisbank
                                      Google transaction id: cicagkci0swphw
                                      Upi transaction id :[protected].

                                      2. On 01st december i made 02 transaction of rs.1000 + rs.1000 (Via google pay upi but again the future pay wallet website showed failed transaction 01 transaction and 01 transaction was succesful.

                                      Date : 01 december 2018, 22:03
                                      From :- roy. [protected]@okicici
                                      To :- futurebazaar. [protected]@axisbank
                                      Google transaction id: cicagkci4qqipa
                                      Upi transaction id :[protected].

                                      I raised the complaint at future wallet and i got response as the amount did not reach fuure pay wallet account.

                                      Regards,
                                      Prasun
                                      [protected]
                                      Google India / Tez customer support has been notified about the posted complaint.
                                      Dec 08, 2018
                                      Updated by zicoroy
                                      Dear Sir,

                                      My COMPLAINT is still not resolved kindly tell google pay to refund my money.

                                      Regards,
                                      Prasun
                                      Dec 11, 2018
                                      Updated by zicoroy
                                      Dear Sir,

                                      My COMPLAINT is still not resolved kindly tell google pay to refund my money.

                                      Regards,
                                      Prasun
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                                        G
                                        Gourab Saml
                                        from Motihari, Bihar
                                        Dec 4, 2018
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                                        Address: Jharsuguda, Odisha, 768218

                                        Amount is not credited to her bank account
                                        Still payment is processing
                                        Hi,
                                        I did transfer my friend account through tez application as on 01 december 2018, 9:28 pm and amount of 20000 rupees deducted from bank account. But now i found that medical cases still due so please check my payment invoice and take necessary action.

                                        Google transaction id:-cicagkci4otapa

                                        Thanks regard

                                        Md jaseem raza
                                        Contact:-[protected]
                                        Mail id:[protected]@gmail.com
                                        Google India / Tez customer support has been notified about the posted complaint.
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