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Google India / Tez Complaints & Reviews

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Last updated Apr 9, 2024
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Google India / Tez
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Google India / Tez Phone Numbers

Toll free
1860 266 6622
491
155
1800 258 2554
195
72
Phone
+91 80 6721 8000
308
113

Google India / Tez Head Office Address

No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors
Bangalore
Bangalore District
Karnataka
India
560016

Google India / Tez reviews & complaints page 62

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S
sandipmahadik
from Bengaluru, Karnataka
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google tez service app issues and customer service

I was trying to pay my electricity bill on 11 April 2018 using tez app.
I tried 3 times but 3 transactions were failed and money was debited 3 times from my bank account and not credited to the biller.

I contacted to tez customer care, then they found that I am not able to raise and dispute using the app. This was the bug in their app. I emailed all screenshot and details to them.

But still I got wrong...
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A
Amaljith PM
from Ernakulam, Kerala
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refund not initiated

I have made 2 failed upi transactions on 30/04/2018 to redbus via tez and the refund is still not initiated. I have already made several complaints with both of companies, none resolved my issue. The money has been debited and no one is working to resolve my concern. It's more than 25 days that i'm raising compalints.
Please guide me through so that i have my complaint solved.

Contact no: [protected]...
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M
mahesh shelar1
from Pathankot, Punjab
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couldn't watch the movie even after paying for 2 times

To watch hindi movie "Ittefaq" on rent on date 20/05/2018 on Play Store i paid the rent amount for the movie rs. 150 for 2 time i.e. INR 300. but couldn't watch the movie. The amount is debitted from bank account but is not reflected in google account. When I checked in google payment centre It shows "cancelled". Please refund the amount.i.e.rs 300....
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C
coolp12323@okhdfcbank
from Hyderabad, Telangana
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amount debited my account not receive recipient... google transaction id.813817202336

Address:Anantapur, Andhra Pradesh, 515671

Hello sir/madam,

2500 rs transferred from city union bank account to state bank of india account on 18.05.18 at 05.58 p. M., through tez google money transfer application.
Money debited from city union bank account.
Waited more than 24 hours still money not credited to state bank of india account.

Already raised complaint on tez application. There is no proper reply from tez support team.br...
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K
k karthik
from Vijayawada, Andhra Pradesh
Aug 30, 2021
This thread was updated on Aug 30, 2021
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money debited from my tez account but merchant didn't get payment

Address:Guntur, Andhra Pradesh, 522616
Website:Tez

I have given a complaint at tez customer care they told to go to bank and give the compliant there. I have given a complaint at my bank they did not give any response i have purchased a card from whohoo website using my tez payment money debited from my tez account but marchant didn't get payment my transaction details to: woohoo (Woohoo. [protected]@axisbank) google transaction id: cicaglcu-szbcw upi transaction id:[protected] the same confirmed...
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D
divyaverma15
from Bengaluru, Karnataka
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transaction failed. amount not refunded yet

Address:560035
Website:tez.google.com

I made a transaction using tez on 11th april, 2018 of an amount of rs.5000/-. The transaction failed and it said the money will be refunded in 3-5 days. I waited and then called on 17th april. They asked me to share the statement. I shared the same the next day. I called again on 24th for an update, they told me i missed to share the password and that is why it wasnt taken up. I shared the password in the call and asked them if i should send...
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A
Amanda Faust
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unauthorized credit card charges

16 times i got charged 1.06 and.30 cent fee, put my money back and please stop this from happening again. The date was 04/15/2018 and it was done 16 times. I dont know why this is happening, and i am not alone, there are other people on here with the same problem. I have not signed up for anything or gave permission to have my card be charged 16 times in one day...
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S
Sreenath.m
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product of inferior quality by shop clothing online

Address:New Delhi, Delhi, 600099
Website:Www.shopclothingonline.co.in

Sir.

I had ordered 4 denim shirt, but i got other 4 shirt of different sizes.i emailed them but no response.

I had paid money also.There was a shop name in the packet that guy is also not lifting the call.

I had a humble request you to look into the matter and if require any deatils pls mail [protected]@[protected]@gmail.com
Order Id: OID106147
They had contaced from [protected]...
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Address:737102
Website:Tez and Jio

I was recharged my jio number by using tez application on 14th april 2018, my money are deducted from my sbi account but no recharge till now. I asked in jio for recharge but they says there are no recharge request from me,,, please refund my money. Tez said i need to wait for 3 days. But 3 days are already past away. Please refund my money tez application,,,...
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P
praso52
from Delhi, Delhi
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transaction failed and no money got refunded

Address:411057
Website:tez.google.com

Hello team,

I have done payment of rs 250 for vendor maharashtra state electricity distribution co ltd which was failed and i have initiated for refund. I have done, multiple follow up and provided bank statement to them as they asked. They kept promising will revert in 3 working days - 7 workng days but never got any call i use to call them but no professional response from them. Please help me to get the refund
br...
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S
Shashank Manu
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email being hacked

Website:GMAIL.COM

Hello,

In the last few days some e-mails have been sent from my account which were not written by me. I would like to register a complaint and i need to know what steps should i take to prevent any more mails being sent from my account.

Note: i have control over the account but i believe it's simultaneously being used by someone else too.

Urgent help needed.

Regards,
Shashank...
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विकास दाँगी
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

showing wrong search results

I have raised this issue to google so many times, but they did not resolve this. When i search for india ministry of defence, google shows a website called defence. Pk as defence ministery's official website. From the last one month i have send them so many feedbacks and even sumitted a complaint at theit product forums but still they did not configur it. It is a big mistake by google search, because people may mis informed by it....
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S
sajeeshks
from Coimbatore, Tamil Nadu
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money deducted but not credited to my friend

Money deducted but not credited to my friend
Hi,

I have transferred money rs7000 on[protected] using tez app to my friend bank account. But unfortunately the amount is not credited to his bank account. However, the money is being debited from my bank account. The transaction status is termed as payment processing

The details of transactions are as follows:-
Upi transaction id[protected]br...
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P
please it's a request
from Golaghat, Assam
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delay in transaction

I am highly disappointed with your service. I transferred money to another account for the treatment of my mother who is admitted to hospital and it is an emergency case i guess, if not for you because you are not going to pay the bills. But the transaction is still under process and the instructions are like wait for 5 days. I mean should i wait for my mother to die for long 5 days? Are you really kidding? Like i can't believe that at present...
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L
Lipilita
from Buguda, Odisha
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debited rupees 6, 852.94 paisa on date 28-03-2018

Address:Mayurbhanj, Odisha, 757037
Website:google

My name is manoj kumar mohanta sbi sb a/c-[protected] ifsc-sbin0001081
Branc-karanjia on date[protected] from my account rs.6, 852.94 is debited.
It is shown in pass book - by debit card othpg[protected]google *young g.co/helpp
I donot have any transtation with google. With out any messege it is debired unauthorised.
I request u to reverse my debited money to my account....
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T
thomas2312
from Bengaluru, Karnataka
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kent ro office mahadevapura, cheating customers and worst service centre

Address:Bangalore Urban, Karnataka, 560016

Hello google team,

This is bringing to your kind notice regarding kent ro office @b narayanapura, mahadevapura, bengaluru, karnataka 560016
Hours: open ⋅ closes 9pm
Phone:[protected], i have problem with my kent grand plus and call to this number [protected], and technician came to my place repair the product and charged rupees 5000 on 28th mar 2018 and again problem came yesterday morning, the same number...
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R
R RAMESH KRISHNAN
from Jayamkondacholapuram, Tamil Nadu
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non receipt of payment made through tez

Address:600002

Dear tez team,
I have effected payment to standard charterd bank a/c - [protected] at 26march 11:15am of indian rupees rs.1000/- get debited in my idbi account but not debited to the above said standard charterd account
Please find the upi reference number

Google transaction id:cicagmczhawroq
Upi transaction id:[protected]
I had transaction previously to this account so i have paid through history...
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P
Prajapati Arun
from Gulabpura, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment dispute refund regarding

Address:Jaipur, Rajasthan, 303704

Hello team,

I have inform you. I have make rent payment by tez upi with other beneficiary account. My payment is detect from my account by beneficiary not found money please make my payment refund. Find below mention details of transaction.

Google transaction id:- cicagmcb3vjoga
Upi transaction id:[protected]
Sender upi id:- ajaynagar[protected][protected]@okicici
Receiver upi id:- [protected]@okhdfcbankbr...
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A
Alertsailo Sailo
from Aizawl, Mizoram
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unlawful account deduction

Address:Aizawl, Mizoram, 796001

Dear sir,
There has been deduction of money from my account as below:

13-mar-2018
(13-mar-2018) by debit card othpg[protected]google *youngjoy g.co/helpp 399.00
13-mar-2018
(13-mar-2018) by debit card othpg[protected]google *youngjoy g.co/helpp 399.00
13-mar-2018
(13-mar-2018) by debit card othpg[protected]google *youngjoy g.co/helpp 399.00
13-mar-2018
...
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B
bala jivan
from Mancheral, Telangana
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refund

Address:Pudukkottai, Tamil Nadu, 622001

I made two transaction from amazon using tez, but cancelled the order because i used the amount in my paytm wallet for purchase.
Both amazon and paytm send me an mail stating they refunded my amount, but the money has not been put on my bank account.
The transaction id's are
From: balaji m ([protected]@oksbi)
Issuer bank: state bank of india

To: amazon (Amazon@apl)

Google transaction...
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