Google India / Tez Complaints & Reviews

Chimpmania.com has members who are threatening my niece and her family, minor children involved. Someone is posting photos, putting these minor children at risk. My nieces mother has reported them to the fbi. This is in reference to posts about my niece, meagan dearman who was murdered jan 17, 2017, with posts being made from that time until now about her and her children and her sister and our dearman family. Close the email account. It is vile.

[protected] this number is being used as tez customer care by some fraud gang, i had some issue regarding my payment and they told me that they are crediting my bank account instead they debited 24000 from my account. Now i am complaining of fraud but tez customer care is saying that they can’t help me. The name of the person who debited 24000 from my account was save as online customer care in tez. How can tez allow some one to have this kind of name, it is very much miss leading. I want to make people aware of this kind of fraud, and tez customer care just wasted my time by making me attach my document and they have not even registered my complaint yet.

Hi
I am maninder from punjab. My account is [protected]@gmail.com is hacked by someone. Everything is changed related to my account. When i tried to reset my password there is something going to wrong. Gmail account was not supported when i entered gmail verification code. Plz contact me on [protected]@gmail asap.
I am really thankful to this.

Regards
Maninder dhatt

I did an online transaction on 12 June 2018 through Tez app. Transaction was shown as success but amount is not credited to beneficiary account.. I have contacted the customer care of Tez, but the customer care person was very rude and didn't even show a professionalism during conversation. Completely irritated with the customer care team of Tez and the application.

Hey,
My gmail account is not open and forgot the password and i try all the methods given but none of them help to recover my password my gmail account is [protected]@gmail.com. I created my account in month of october 2017 and i tried to change my recovery id i get the code but with this code i am not able to acces my account.
Please help me as soon as possible because it carry my all the backups and i urgently need it.

Sir i am using tez app since last 2 months
. On dated 28/05/2018 i am paying electricity bill of my elder brother of amount rs 1866/- then the transaction was failed but amount was debited from my account. A message immediately was shown on my mobile screen that your bill payment is not successful and your money will refund in 5-7 working days.
But sir given time limit has passed my refund didn't credit to my account by tez.
I contact tez support team for my refund then they say same thing that don't worry your refund will be credited by tomorrow it is not our fault this is your bank instructions. Your money is stuck in bank server.
So please sir it is my humble request to you to solve this issue at your level
Transaction details are as given below.
Google transaction id cicagkdexdfluw
Bbps id bd01g1745013
Upi transaction id[protected]

Somebody hack my account in google... Taking amount in credit card. Yesterday night myr 4 was taken for google services in my credit card... Myr 199 was taken for google young joy in my credit card.. Somebody hack my account in google... Taking amount in credit card. Yesterday night myr 4 was taken for google services in my credit card... Myr 199 was taken for google young joy in my credit card.. Somebody hack my account in google... Taking amount in credit card. Yesterday night myr 4 was taken for google services in my credit card... Myr 199 was taken for google young joy in my credit card..

Hello there, someone hacked my gmail account ([protected]@gmail.com) and change my recovery gmail and mobile number. My recovery email was [protected]@gmail.com and phone number was +91-[protected]. I have a adsence account running on that gmail. My website name is eraofindianhistory.com. The sad part is i know who hack my gmail account but i don't know what to do. Please help me to get my account back or tell where are there any place where i can file official complaint to those guys who hack mg account as i have there phone numbers.

I am gurumuthumanickam.P holding axis bank credit card (number: [protected]).Today i started getting SMS for google *young joy and google *service online transaction using my credit card but i did not use my card, i did not receive any OTP.

Understand that my card been used by some third party without my knowledge.

Kindly look into this urgently and recover the entire amount which has been used today since morning. approx 26 transaction INR 2000. Please help me.

Attached SMS copy.

Dear Sir,

I had recieved 50000 rupees via my airtel payment bank account [protected]@airtel upi to tez upi id [protected]@okicici which is linked to my bank of baroda account on 1st June the amount has been debited from my airtel payment bank account but still not received beneficiary account faizal hussain [protected] (bank of Baroda) transaction id is[protected] & upi transaction id is[protected]

So plz resolve this issue asap.

I was trying to pay my electricity bill on 11 April 2018 using tez app.
I tried 3 times but 3 transactions were failed and money was debited 3 times from my bank account and not credited to the biller.

I contacted to tez customer care, then they found that I am not able to raise and dispute using the app. This was the bug in their app. I emailed all screenshot and details to them.

But still I got wrong reply from them saying to contact your bank to get money reversal.
"
Hi there,

We’re sorry to hear that you haven’t received an update about your payment; we understand that this experience can be frustrating.

It looks like your bank may not have been able to process your payment immediately. In such cases, your issuing bank will reverse this amount to your account within 3 business days from the date of transaction. To be on the safe side, please wait for the reversal and do not re-initiate the transaction until it is resolved.

Additionally, in very rare instances, it can take more than 3 days for the bank to resolve your issue. In such cases, please report the transaction directly through Tez (to do this, open Tez, swipe up from the home screen, go to ‘ALL TRANSACTIONS’, tap on the transaction you’d like to report, tap the three dots on the right top corner and click on ‘REPORT A PROBLEM’). Your bank should resolve your issue within 7 days once this is done.

You can also reach out to your bank with the cheque/reference number of your payment (from your Net-banking statement) to get more clarity around your issue.

Once again, thank you for using Tez. We want you to know that our team is constantly striving to improve Tez support for all our customers.


Regards,
Team Tez
"
Then I contacted to my bank for the reversal but their I came to know that money is successfully transferred and they will not refund.

Then again on 28th May 2018 I contacted tez team ans shared the bank updates.

Then Tez customer care representative agreed and told me that money is not with tez team and it's with bill desk and you will get your money after 7 days after raising a dispute against each transaction. If you have any problem then you can contact with bill desk and tez team is not responsible for that.

After long discussion with him he connected me to his supervisor, this guy also gave me some different information and asked for my bank statement to check if money is debited or not . I have already shared a statement over email to him and agreed to share a details which my bank is going to share.

Till date I have not received my money back, but this process & the way Tez app team is dealing with the customer is very irritating and frustrating. I have patience to fight with these guys thats why I am bearing. Court should take a necessary action on such things and I should get my money back.

I have made 2 failed upi transactions on 30/04/2018 to redbus via tez and the refund is still not initiated. I have already made several complaints with both of companies, none resolved my issue. The money has been debited and no one is working to resolve my concern. It's more than 25 days that i'm raising compalints.
Please guide me through so that i have my complaint solved.

Contact no: [protected]

To watch hindi movie "Ittefaq" on rent on date 20/05/2018 on Play Store i paid the rent amount for the movie rs. 150 for 2 time i.e. INR 300. but couldn't watch the movie. The amount is debitted from bank account but is not reflected in google account. When I checked in google payment centre It shows "cancelled". Please refund the amount.i.e.rs 300.

Hello sir/madam,

2500 rs transferred from city union bank account to state bank of india account on 18.05.18 at 05.58 p. M., through tez google money transfer application.
Money debited from city union bank account.
Waited more than 24 hours still money not credited to state bank of india account.

Already raised complaint on tez application. There is no proper reply from tez support team.

Kindly look into the issue and resolve as soon as possible
Date: 18.05.18
Client a/c no. State bank of india...[protected]

I have given a complaint at tez customer care they told to go to bank and give the compliant there. I have given a complaint at my bank they did not give any response i have purchased a card from whohoo website using my tez payment money debited from my tez account but marchant didn't get payment my transaction details to: woohoo (Woohoo. [protected]@axisbank) google transaction id: cicaglcu-szbcw upi transaction id:[protected] the same confirmed by woohoo by mail that they didn't get any payment. Please resolve this problem full details amount - 1, 001 and transaction id
[protected] status: payment successful payment started payment processed by partner bank money deposited in recipient's bank in dispute. We will notify you when there is an update. Date: 18 october 2017, 21:19 payment successful: 18 october 2017, 21:20 from: mr. Kota a v krishna karthik ([protected]@okhdfcbank) ssuer bank: central bank of india to: woohoo (Woohoo. [protected]@axisbank) google transaction id: cicagicu-szbcw upi transaction id:[protected]

I made a transaction using tez on 11th april, 2018 of an amount of rs.5000/-. The transaction failed and it said the money will be refunded in 3-5 days. I waited and then called on 17th april. They asked me to share the statement. I shared the same the next day. I called again on 24th for an update, they told me i missed to share the password and that is why it wasnt taken up. I shared the password in the call and asked them if i should send it over an email, the representative said not needed as he has updated the request and escalated the same and the amount should be refunded in 5-7 working days. I called again on 30th for an update, he said the password is there and that it has been escalated already and will take another 3-4 days and i should receive the amount by the next weekend. I again called today on 10th of may for an update as obviously i havent got the amount refunded and the representative tells me the password isnt there and that verbal sharing is not taken up and i should share it over an email.
I dont understand why didnt they tell me in the last two calls.
It makes me believe they are trying to steal money from us and are running some scam under the hoods.
I cant call everyday for the amount deducted and i have job to work for and i have other things on my plate.
There would be some people who might not even call and they can just get away with it.
I am not sure who, how and where i should complaint, but i am sure as hell to bring it to everybody's notice.
Please dont use this app. If you are dont use it for bigger transaction, you might end up like me.

16 times i got charged 1.06 and.30 cent fee, put my money back and please stop this from happening again. The date was 04/15/2018 and it was done 16 times. I dont know why this is happening, and i am not alone, there are other people on here with the same problem. I have not signed up for anything or gave permission to have my card be charged 16 times in one day

Sir.

I had ordered 4 denim shirt, but i got other 4 shirt of different sizes.i emailed them but no response.

I had paid money also.There was a shop name in the packet that guy is also not lifting the call.

I had a humble request you to look into the matter and if require any deatils pls mail [protected]@[protected]@gmail.com
Order Id: OID106147
They had contaced from [protected]

I was recharged my jio number by using tez application on 14th april 2018, my money are deducted from my sbi account but no recharge till now. I asked in jio for recharge but they says there are no recharge request from me,,, please refund my money. Tez said i need to wait for 3 days. But 3 days are already past away. Please refund my money tez application,,,

Hello team,

I have done payment of rs 250 for vendor maharashtra state electricity distribution co ltd which was failed and i have initiated for refund. I have done, multiple follow up and provided bank statement to them as they asked. They kept promising will revert in 3 working days - 7 workng days but never got any call i use to call them but no professional response from them. Please help me to get the refund

Date of transaction : 12 feb 2018 6:36 pm
From : [protected]@okicici
Issuer bank : kotak mahindra bank
Google transaction id : cicagmccjsq6cg