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Grabgear Complaints & Reviews

3.7
Last updated Apr 29, 2023
Complaints 96
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70
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KLVSTC INTERNATIONAL,
#7-14

Bahror
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301701

Grabgear reviews & complaints page 5

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K
krisshsaahi
from RAJAHMUNDRY, Andhra Pradesh
Apr 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received warranty expired product and No response from Grabgear support

WARRANTY EXPIRED (Ticket ID-[protected])

The warranty for the product which I have recently purchased is completely expired and the apple service center claims the product is a used, also mentioning KLVSTC is not even an apple authorized seller ( https://locate.apple.com/in/en/ ).

I reached out to Grabgear for the past 4 days creating multiple tickets and reaching out on whatsap, email and call. Still I haven't...
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S V KRANTHI KUMAR
Apr 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No warranty info in official website and not replying to support tickets

I have raised 3 tickets so far in their official support website (https://grab.freshdesk.com/support/tickets) so far and I have not received a single reply to any of those tickets. Instead, those tickets will get closed after 4 days automatically. I am not receiving replies to my previous emails also and instead a new ticket will be raised for the mail you sent which will be automatically closed later.

I have bought honor magic...
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NikhilAgrawal112
from Roorkee, Uttarakhand
Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No update of my order

Address:Behror, Alwar, Rajasthan
Website:grabgear.in

I have ordered HONOR Magic Watch 2 on 03/04/2022. I have paid extra Rs. 249 for faster delivery but I have not received my order yet. Also, I have not received any tracking number for tracking my order....
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S V KRANTHI KUMAR
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package deliver info not provided

My order is still not dispatched yet. I choose express delivery and it's been over 3 days already and still no signs of delivery.

The order status is still showing as "dispatching soon" even after 3 days of booking.

May I know the package tracking details if it is already dispatched?

My registered email is [protected]@gmail.com
ORDER #KL204632...
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A
amolmt
from Partur, Maharashtra
Mar 2, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received defective and used product

Website:grabgear.in

Hi, I have purchased Sony WH-1000XM4 from Grabgear. While purchasing their site mentioned that the product is brand new. But the product I received is old, used, gets discharged quickly and there are issues while charging. I feel like they have packed old and used product cleverly and selling it as new. I have paid the full amount. While making a return request they only have two options one is replace and the other one is gift card. I don't...
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peter ebin
from Bengaluru, Karnataka
Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund received for the defective product returned

Website:grabgear.in

No refund received for the defective product returned. It's been 10 days since I returned the defective product delivered, to Grabgear but there is no response from them so far to my chat or email or the online query. Please help me get my money back...
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4
4477
Feb 27, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on the product

Address:Hyderbad, Telangana

Company had send me a defective product, even tough it was mentioned on the website that it's brand new seal box, it felt like the box was opened and repacked, anyhow they come to collect defective product 5 days ago. Since the past 5 days I tried contacting them through the Whatsapp number and no response. Then sent a mail, no response to that mail. Raised a ticket but no response to that ticket as well. I mean how much time does it take...
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M
Mehak_Trehan
Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Only site which provide genuine

I order the ipad 9th Gen. On 4th Feb 2022, and recieved after almost a week today i.e 11th Feb 2022.

First, i were avoiding to purchase from this site. And after i ordered, my order status showed DISPATCHING SOON for almost 6 days, i contacted them told me that by today it will be dispatched and i will recieve the order by Monday. But i recieved it at Today Mornning.

The order gets time to process, so i think...
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Nitin_Chauhan
Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grabgear.in Reviews & Complaints: Late delivery

I ordered the product with express delivery but I didn’t got in 4 days.
If you can improve your response time and delivery time It would be great.
Thanks for the great product I love it.

I was skeptical about creating a purchase but Grabgear is my destination for gadgets now. Thanks Grabgear....
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G
Grabgear India
Feb 21, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It's not a fake website, totally trustworthy

Fabulous, Fantastic and premium
From many days I was thinking about to purchase a smartwatch that has every features like Bluetooth calling, Amoled Display and etc. My search ended when I saw Honor magic watch 2. But at that time there was no offer on flipkart or Amazon. The price of watch was so high 11999₹ on flipkart and Amazon. Randomly I searched Honor magic watch 2 on google then I saw A website named GRABGEAR. which provides...
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siva_puppy
from Chennai, Tamil Nadu
Feb 18, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Fraud

Address:KLVSTC INTERNATIONAL, #64, Krishna Oil Mill, Near Shiv Mandir, Main Market, Behror, Alwar District, Rajasthan 301701
Website:grabgear

I have ordered Airpod pro from Grabgear and received the product on 10th Feb. 2022. But it was a defective product and was used very long. I tried placing a return request and the website was not taking the request. I tried contacting them thro the whatsapp number and no response. Then i sent a mail on 10th Feb. 2022 itself. No response to that mail. Again today i tried in whatsapp and they replied saying that return not possible....
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K
karanjain1019
from Pune, Maharashtra
Feb 15, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gopro hero 10 ordered and paid but no details on dispatch provided

Address:KLVSTC INTERNATIONAL, #64, Krishna Oil Mill, Near Shiv Mandir, Main Market, Behror, Alwar District, Rajasthan 301701
Website:grabgear.in

I ordered GOPRO hero 10 black from Grabgear.in on 10th FEB 2022, i paid for express delivery its been 5 days there has been no shipment details given by them, i am sending them emails daily they raise the ticket and close it by themselves without providing a resolution. They should send me the shipment tracking details ifthey have dispatched my product or else should refund my money....
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R
Nov 18, 2021
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Address:Siddhivinayakpuram,Wing B,Flat No 6A,Sant Dnyaneshwar Chawk, S.T.Colony Road,Dattanagar,Vishrambag ,Sangli, 416415

Company has send me defective product and inspite of placing return request, nobody has come to collect defective product since last 5 days...
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A
Nov 1, 2021
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No updates on shipment status of order

I had placed an order on grabgear.in on 22nd October. My order number is #KL203686 for Bose Headphones. I haven't heard anything regarding dispatch or shipment of order yet....
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noorul hameed thabish
Oct 19, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order #KL203618 / 07-10-2021

Order #KL203618 /[protected] Bose Quite comfort 25. While placing a order I choose express shipping (2-4 days / rs 249 extra) according to their website, but till today I haven't received any details on my product. I contacted them through email ([protected]@grabgear.in) /WhatsApp ([protected]), but they are not responding, I have attached the proof. I request them to refund my money or ship my product.
thanks,...
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chaitanya1832
from Powai, Maharashtra
Oct 5, 2021
Mar 23, 2022
This thread was updated on Mar 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No update on delivery of my order

Address:KLVSTC INTERNATIONAL, Shop No-64, Krishna Oil Mill, Near Shiv Mandir, Main Market, Behror, Alwar District, Rajasthan 301701
Website:grabgear.in

I had placed an order on grabgear.in on 28th September. My order number is KL203549 for Sony Headphones. I haven't heard anything about the dispatch or shipment of the order yet....
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