Grabgear Complaints & Reviews

I've been trying to contact support for the last 4 days, the WhatsApp chat is ignored, email is unresponsive, calls are ignored, and the website return menu doesn't do anything.

I've already filled a cybercrime report, and will do a credit card chargeback, along with taking it to social media unless there's a response in a day.

My Galaxy Watch 4, order #KL205452, arrived badly damaged (unboxing video proof of...

Hi Sir,

I ordered Sony WF-1000XM3 Truly Wireless Bluetooth Earbuds on 26th July 2022. They advertised it as unboxed on their website for Rs 5990. My order was delivered on 29th July 2022. Unfortunately, the order i received was second hand and defective product with signs of heavy use with no battery backup. I requested for return and refund on the same day of receiving and raised a refund/replacement request. They confirmed...

I ordered from their mobile app grabgear on 27th july with partial COD. I got the information that my order is confirmed but no other information regarding the shipping.
I am trying to contact them via email, call, WhatsApp e everything but they are not responding.
My order number is #KL205489
Please respond and tell me about my order status and by when it will get delivered...

I have purchased bose headphones on 25/07/2022 but till now no signs of any dispatch nor they are replying to mails. Either they should refund the money or ship the item asap....

19 तारीख को प्रोडक्ट मिला है, उसपे सामनेवाली साइड पे छोटे छोटे डॉट है और पीछेवाली साइड पे कुछ मार्क है, वॉच का बैटरी बैकअप बहुत ही कम है इसलिए मुझे रिप्लेस करना है या फिर रिटर्न.br...

I have ordered a Samsung Galaxy watch 4 with express delivery 4 days back but haven't been got any update on the order nor got any shippment information. Please look into this issue. WhatsApp Support is not responding & I am not able to call their number as well. What to do?...

I ordered a Samsung Galaxy Watch 4 from their website on 3rd July 2022 on COD. Since then they have been delaying the delivery process for which I had even registered an earlier complaint when they were not providing updates to the tracking process. Now the estimated delivery date was 15th July 2022. I didn't receive a single call/text from anyone regarding an order delivery and on the tracking website it shows return has been initiated...

They are ignoring my return request, which I made within 7 days as per their return policy. Order Id #KL205256...

I ordered watch from grabgare by paying 249 extra fee for fast delivery within 2day but i did not get that product yet i issued a call back request form also but i did not get that call also...

I had placed a partial COD order for Samsung Galaxy watch 4 on 3rd July 2022. A token amount of Rs. 999 was charged on it and since then its been 4 days I have tried contacting them over whatsapp, tried requesting a callback from their team but in vain. There has been no updates to my order as to when it is getting dispatched or when is it getting delivered. Messages to their whatsapp number are not even showing double tick. I believe these...

I made an order on grabgear. They send the product through Blue Dart.
Didn't receive my package but shows delivered when I track it to a person named vijay sg. I didn't receive any call from the courier and I don't have the courier's number. There is no customer service or support. Please look into it....

I have ordered a samsung smartwatch on June 20th 2022 but sadly there is no update on the order. If I go to order status, it says dispatched and also have a blue dart tracking number but that tracking number shows an online booking of the product and which yet needs to be handed over to the courier. Also there is no option to cancel your order....

Two days ago i ordered a smart watch from the site and i didn't get any details from it. I didn't get any further details about the shipment. I message them through whatsapp and also request for a phone call but not responded till now....

I purchased a Samsung watch 4 on june 21 2022 through prepaid method and even paid 249 for the express delivery for the product but till now there is no update on website for the delivery and product dispatch... I have raised no of tickets also and messaged on whatsapp...but there is no response from grabgear till now... deliver my product or cancel and refund my money back.

My order number is #KL205137...

I have ordered a Samsung Galaxy watch 4 with express delivery 4 days back but haven't been got any update on the order nor got any shippment information. Please look into this issue....

This is a fake site, I got a faulty product they are nor replying to my mails for last 10 days, no number to call them, never purchase from them...

The Product was ordered on 18 April 2022. Till now there is no response.
Request for delivery or refund are not answered.
Mails and watsapp are not answered properly. There is no direct number to contact....

I have ordered Dji om4 se (Gimbal) on 25th of April 2022 and got the delivery on 2nd of May 2022. When I opened the box I found that the magnetic clamp is defective. One side of the magnetic clamp spring is not working. On the very same day I wrote a complaint to the company regarding the same and return replace request is placed. I got the acknowledgement that my return approval will be updated in next two days. No one contacted from the...

I was buying the MI watch revolve and I wanted to use the partial COD option but after I made the transaction of 999 the site showed no response so i canceled the order hoping i would get a refund immediately but it didn't happen.
I tried again and same thing happened.
Now im down 1998 RS.
And I haven't received any response from the customer service....

Ordered Dji Osmo 4 Se on dated 21.04.2022. Product received on 25th April'22 .Company had send me a defective product, even tough it was mentioned on the website that it's brand new seal box, it felt like the box was opened and repacked, they come to collect defective product 6 days ago. Since the past 6 days I tried contacting them through the Whatsapp number and thru Gmail .But no body there Is bothered to respond to either massages nor...